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Offline Songs not saving

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Offline Songs not saving

Avatar of CrispyInf
Casual Listener
2017-01-14 04:12 AM

I've been downloading all of my offline songs to my phone but as soon as I leave my house the songs all unsync! Anyone else having this problem?

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Avatar of Maria_B
Moderator
Moderator
2017-01-16 01:42 AM

Hey @CrispyInf!

 

Welcome to the Spotify Community.

 

We'd like to gather some more info. Can you let us know if this started happening after a specific update or event? Also, can you let us know what device/operating system and Spotify version you're currently using?

 

Just to check, are you using any cache clearing apps?

 

We'll see what we can suggest.

Maria_BModerator
Help others find this answer and click "Accept as Solution".
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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Avatar of Maria_B
Moderator
Moderator
2017-01-16 01:42 AM

Hey @CrispyInf!

 

Welcome to the Spotify Community.

 

We'd like to gather some more info. Can you let us know if this started happening after a specific update or event? Also, can you let us know what device/operating system and Spotify version you're currently using?

 

Just to check, are you using any cache clearing apps?

 

We'll see what we can suggest.

Maria_BModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

Avatar of CrispyInf
Casual Listener
2017-01-16 04:18 AM

Actually it started working yesterday, but thanks for taking the time to review my question!

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Avatar of Maria_B
Moderator
Moderator
2017-01-16 08:00 PM

Fantastic news @CrispyInf! 

 

We're glad to hear everything's working just fine now.

 
Don't hesitate to write us back if you need some extra help.
 
Enjoy your music 🙂
Maria_BModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart
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