All playlists are empty and I can't play songs

[Ilovebots]

Plan

Free

Device

Xiaomi Lite 12 

Operating System

Xiaomi HyperOS 

My Question or Issue

I logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this problem is only in the application. There is no such problem on the website. What should I do to fix my account? I have already reinstalled the app.

[jirik365412]

Yup i did

[jirik365412]

Update, when i log into a new account it works normally

[jahcr2]

j'ai exactement la même erreur avec un de mes comptes spotify, il ne marche pas sur mon téléphone mais sur le web et sur pc il fonctionne et mon autre compte marche parfaitement, je ne comprends pas

[mrthns]

I have the exact same issue but I don't want to log into a different account, I need to fix the one I use the most and none of the above solutions work

[Avdeychik]

Same here

The playlists are empty. Liked tracks don't even appear. No track is available at all. Tried tinkering with settings, clean reinstall. Web player works fine, when logged in on another account everything works. The registration and location are the same country. Has been like that for 3 days already.

[teppystella]

Device = Redmi Note 14 Pro 

Operating System = 2.0.4.0.VOOEUXM 

Spotify Version = 9.0.52.505

Plan = free

Country = Italy 

The web version works normally and I didn't interact with the age verification flow recently. 

The problem is the same as described by others: the playlists come up empty, both mine and others, and I cannot search for anything, nor therefore listen to anything. I have tried updating the phone's system, uninstalling and reinstalling the app, but the problem persists. 

[Appnotworking]

It didn't fix it where im located and what my account region is are the same and it's still empty 

[Mabys]

I have the same issue and i Just want to know what to do

[Mabys]

It didn´t work for me, for anyone works?

[NathanGuy]

Nope still broken for me at least seems like this is happening to a lot of people so hopefully  they fix it soon.

[Jesssant11]

I'm glad I'm not the only one, I've had reinstalled the app a thousand times, yet I have a second account I never use and it works perfectly 

[Mabys]

• Huawei, P40 Pro
• 10 Android or  emui 10.1.0.
• Version 9.0.52.505
• Free play not premium

It's not just me, but I'm having problems with my Spotify account on my phone.

(I apologize for the quality of the photos, but it won't let me take screenshots)

When I try to access my account it tells me that they are having a problem accessing through my traditional method which is Facebook, so I decide to enter through my phone number, but when I enter the playlists, whatever, they are empty and do not play anything.
enter through spotify web and there are no problems even
I created a new account and without problem, this new account works normally, the problem is my main account.

I already checked that the cache is clean, I downloaded and uninstalled my application, I also checked that the region is fine, but nothing. The problem persists and I don't know what I can do.

[gbsilat]

Hi there, I have this issue, started out of the blue 3 days ago, no Spotify updates I could notice, tried everything:
Country in my profile is the same I'm in (Turkey), didn't have to do anything here.
Clearing cache (multiple times)

Clean reinstall (multiple times)

Still no songs in none of spotify playlists or mine...
Any other thoughts?

[Purplewitchcat]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Usa

Device

(Samsung galaxy s24 fe)

Operating System

(Android)

My Question or Issue

On the app the playlist dont have songs on it also my likes are gone, i tried looking for it on other post and done everything they say to fix it from doing a clean delete to checking my country, it works on chrome and other devices the only problem is with the app on my phone 

[Angela1279]

Hola, tengo el mismo problema de todos los anteriores, mis libras de reproducción me aparecen vacías, al igual que la página de inicio,  búsqueda,  etc, ya revise la egion y esta correcto, no uso vpn, ya reinstale en limpio varias veces y el problema continua,  alguna sugerencia?

[jirik365412]

I dont really know the only thing working for me is logging into another account

[Cy03]

Free plan 

Hi there hope to have solutions. When I log in to the main account the playlist show empty and can't play any music. But when I using the same device to sign up a new account using new email, the new account can play the playlist. 

[Brozki]

Hi oscarDC, 
I currently live in germany, and my country is the same. It has always been the same and it has been more than a week of me not being able to access any playlist or play music.

[notakshitaaa]

Plan

Free

Operating System

Android

My Question or Issue

Hi, I can log into Spotify, but I can't play any songs and all my playlists show empty—even on web. No email or warning. It’s my main account (same email) and I haven’t changed anything. I've tried clearing storage and reinstalling and even check if my country is mismatched— it's not. And this issue is happening on all my devices, not just my phone. Does it have something to do with my account?

[mattew2080]

i've the same from 2 3 days and the assistance can't help me