Premium settings are unvailable?

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Premium settings are unvailable?

danirose1341
Newbie

 

 

I have student premium, and have had for years. For some reason lately I have felt a difference in the way my music sounds, and it feels like my spotify is different. I go into my settings to find that many of my settings on my android spotify app say that it is (unavailable now). Examples include, The Playback settings, The Social settings, and the Music Quaility. Are the settings just currently down, or is something wrong with my account? It is currently fully updated. I have a Samsung Galaxy 8. 

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Re: Premium settings are unvailable?

Loxer
Rock Star 17
Rock Star 17

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also recommend checking that your subscription status is saying Premium for Students from your Spotify account page


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 17
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