Private listening button not working

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Private listening button not working

NemoL
Newbie

Plan

Premium

Country

 France 

Device

Xperia Z3 Compact 

 

My Question or Issue

 Hello, it's been a few days since I can't get the private session working because the button doesn't work.

I tried uninstall and reinstall the app a couple of times but nothing is working. 

Does anyone know what's happening? 

 

Have a lovely day! 

3 Replies
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Re: Private listening button not working

khrmnmc
Newbie

Same here, it doesn't work on 

 

Plan: Premium

 

Device: Xiaomi Mi 6

OS Version: Android 8.0.0

Re: Private listening button not working

Arsukfjorden
Casual Listener

I have the same problem.

Country: Denmark
Plan: Premium
Device: Sony XZ1 Compact

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Re: Private listening button not working

Tom8675309
Casual Listener

I normally dont even post in comments, I specifically set up my profile just to do this post. I have been a spotify premium account user for years. That being said, I am at the point where I am about to replace the service. Your customers(a rather large number of them) have been asking for the ability to set their account to private on a not timed basis. Not only do you refuse to implement such a setting, but now you have broken or removed the timed privacy setting option but left the button in the settings non functional. Though your product is great, this blatent disregard for what your customers want is enough for me to unsubscribe. I am giving it about another month or two for you to resolve the privacy issue. I will be sad not to have spotify anymore but this issue is too big to ignore.

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