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Spotify uses the system equalizer. Is there an equalizer on your phone? Does Play music show an equalizer option? If not, you need to download a third party equalizer from Play store.
How are you listening? The equalizer usually only affects the sound played through earphones, not if you are playing through spotify connect or through the phone's speaker.
That's odd. Does the equaliser make a difference with other music apps?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…