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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842699 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842699 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14281 Views
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  • 14281 Views
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Bluetooth track info not displaying on Pixel XL or Galaxy s7. Avrcp

Spotify connected to car stereo via Bluetooth does not display artist\track name on the stereo.Problem occurs on my pixel XL and when I had a Samsung galaxy s7.Works fine on my old LG G4.Google play music app also displays the info fine.Tried with Sp...

  • Casual Listener
  • Spotify connected to car stereo via Bluetooth does not display artist\track name on the stereo. Problem occurs on my pixel XL and when I had a Samsung galaxy s7. Works fine on my old LG G4. Go...
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  • avrcp
    bluetooth
    Car
    Info
    song
    track
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Superuser Contribution problème de synchronisation sur samsung

Bonjourj'ai un compte spotify 1 et j ai 33 playliste, mais la je vient de toute les perdre comme si je ne les ai jamais telechargé ,alors qu'elle sont toujours présente sur ma carte sdmerci d'avance pour votre tempsps: pour des raison professionnels ...

  • Casual Listener
  • Bonjour j'ai un compte spotify 1 et j ai 33 playliste, mais la je vient de toute les perdre comme si je ne les ai jamais telechargé ,alors qu'elle sont toujours présente sur ma carte sd merci d'ava...
  • agentH
  • Casual Listener
  • 318 Views
  • 4 replies
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  • 318 Views
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Gear S3 Offline Question.

Hello, Sorry if this has been asked before! I'm trying to find out if it is possible to have music stored on my in Gear S3 to play offline without the need to carry around my phone around? I've got spotify working on my S3, but dont really want to ca...

  • Newbie
  • Hello,    Sorry if this has been asked before! I'm trying to find out if it is possible to have music stored on my in Gear S3 to play offline without the need to carry around my phone aro...
  • Joe
  • Community Legend
  • 315 Views
  • 1 replies
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  • 315 Views
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Superuser Contribution Pitch slow p9 lite

In my p9 lite downloaded music is played with a slow pitch, the difference is minimal, but if you pay attention you can notice it.It does not happen with stream songs.I have no equalizer in the system and I have disabled automatic gain control...

  • Casual Listener
  • In my p9 lite downloaded music is played with a slow pitch, the difference is minimal, but if you pay attention you can notice it. It does not happen with stream songs. I have no equalizer in the s...
  • spinus1
  • Casual Listener
  • 189 Views
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  • 189 Views
  • 2 replies
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SD Card Storage

Okay so I know I can't download the actual app to an SD card but there used to be a button on the setting menu on Spotify that allowed me to transfer all my songs on to the SD card and now the button is gone. What do I? Please Please help

  • Casual Listener
  • Okay so I know I can't download the actual app to an SD card but there used to be a button on the setting menu on Spotify that allowed me to transfer all my songs on to the SD card and now the button...
  • Gwendalynn
  • Casual Listener
  • 143 Views
  • 2 replies
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  • 143 Views
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Just uograded to premium, and the ads still plays istelf on repeat!!!

I have a samsung galaxy s4 and I'm having a problem where an ad plays on repay and I cannot listen to my music!!! Beyond frustrated right now!!! I need help with this please?!?! Is anybody else having the same issue as I am???

  • Casual Listener
  • I have a samsung galaxy s4 and I'm having a problem where an ad plays on repay and I cannot listen to my music!!! Beyond frustrated right now!!! I need help with this please?!?! Is anybody else havin...
  • Joe
  • Community Legend
  • 151 Views
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  • 151 Views
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Why am i getting charged 2 times a month!!!!!!

Im only supposed to gdt charged once a month. You guys keep charging me 2 times a month and your customer support sucks. How do you have a multi million dollar company and have no cistomer service. Atleast an email. Someone please fix this or to tida...

  • Newbie
  • Im only supposed to gdt charged once a month. You guys keep charging me 2 times a month and your customer support sucks. How do you have a multi million dollar company and have no cistomer service. A...
  • Joe
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Search function not working in android app

I can type in something but when I press enter or the search button nothing happens.

  • Casual Listener
  • I can type in something but when I press enter or the search button nothing happens.
  • kirashi
  • Community Legend
  • 1857 Views
  • 3 replies
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  • 1857 Views
  • 3 replies
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Features Disabled

I have Spotify Premium after i recently factory reset my device and went to the settings most of the options were greyed out. I wanted to change the Sound Quality when i noticed this. Any idea what i could do?

  • Regular
  • I have Spotify Premium after i recently factory reset my device and went to the settings most of the options were greyed out. I wanted to change the Sound Quality when i noticed this. Any idea what i...
  • EA161
  • Regular
  • 174 Views
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  • 174 Views
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Superuser Contribution Musica en pausa

Cada vez que salgo de la aplicación en mi celular, la canción deja de reproducir. Hasta que regreso a la app vuelve a reproducir y pasa 3 a 4 veces por canción.Como puedo arreglarlo??

  • Newbie
  • Cada vez que salgo de la aplicación en mi celular, la canción deja de reproducir. Hasta que regreso a la app vuelve a reproducir y pasa 3 a 4 veces por canción. Como puedo arreglarlo??
  • Julian
  • Moderator
  • 159 Views
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  • 159 Views
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Song play count

Is anyone else having issues when looking at artists showing that their most popular songs show a play count of less than a thousand? (Every song's play count shows < 1,000) it shows this on every artist that I've looked at.

  • Visitor
  • Is anyone else having issues when looking at artists showing that their most popular songs show a play count of less than a thousand? (Every song's play count shows < 1,000) it shows this on every...
  • user-removed
  • Not applicable
  • 1059 Views
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  • 1059 Views
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Extreme data usage while on WiFi and/or offline

I have noticed in the last couple months that Spotify has been eating up my data like no other app on my Samsung s6. I never stream music using data because I either listen on WiFi or download music for listening offline, so imagine my surprise when ...

  • Casual Listener
  • I have noticed in the last couple months that Spotify has been eating up my data like no other app on my Samsung s6. I never stream music using data because I either listen on WiFi or downl...
  • user-removed
  • Not applicable
  • 669 Views
  • 3 replies
  • 0 likes
  • 669 Views
  • 3 replies
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A problem for log in , i guss becouse of my vpn

Hello I m using spotify app for android , and using my facebook account to log inHere facebook is filtered by goverment so i usually use a vpn to acsess it (i'm living in iran )This time i first touched the log in with facebook bottom ,and when the a...

  • Newbie
  • Hello  I m using spotify app for android , and using my facebook account to log in Here facebook is filtered by goverment so i usually use a vpn to acsess it (i'm living in iran ) This time i...
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  • 571 Views
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Solved!! local files don't play on android phone

Heey everybody,I have a problem with playing local music from my pc on my android phone.when I download my files for offline use, every files downloads except the local files.Even online, it won't play. It's not a storage problem, because I have plen...

  • Newbie
  • Heey everybody, I have a problem with playing local music from my pc on my android phone. when I download my files for offline use, every files downloads except the local files. Even online, it wo...
  • Joe
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
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Solved!! Streaming quality

Hi there, I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet. I will be listening to music in two different circumstances; one is out and about on and on the under...

  • Casual Listener
  • Hi there,   I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet.   I will be listening to music in ...
  • Joe
  • Community Legend
  • 274 Views
  • 3 replies
  • 0 likes
  • 274 Views
  • 3 replies
  • 0 likes

Solved!! Where is the equalizer?

Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Show unplayable songs, Normalize volume, Device broadc...

  • Regular
  • Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Sho...
  • Jaydo
  • Regular
  • 24071 Views
  • 4 replies
  • 0 likes
  • 24071 Views
  • 4 replies
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I can't see all of my friends playlists

Hey all,When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing changed. Just wondering if theres something were missing ...

  • Casual Listener
  • Hey all, When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing ch...
  • Onnimolander16
  • Newbie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
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find music 2 days ago

How can I find my history on android. I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics Can I find my 3 days history on android ?

  • Newbie
  • How can I find my history on android.    I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics     Can I find my 3 days his...
  • Joe
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes