Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114875 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231015 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590207 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484978 Views
580 replies
42 likes
Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I somehow find out what song that was? I cant look a...
Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I...
Regular
589 Views
2 replies
0 likes
El día de ayer actualice spotify a 8.4.11.1283 y desapareció la opción de seleccionar almacenamiento para descargar la música, por lo que por defecto usa el almacenamiento interno de mi telefono.Agradeceria que me orienten si es que movieron esa opci...
El día de ayer actualice spotify a 8.4.11.1283 y desapareció la opción de seleccionar almacenamiento para descargar la música, por lo que por defecto usa el almacenamiento interno de mi telefono. Ag...
Casual Listener
2911 Views
2 replies
0 likes
HiSpotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi.Thanks if any tips.Thanks
Hi Spotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi. Thanks if a...
Regular
2613 Views
9 replies
0 likes
Dears, I'm facing problems when hearing the album "Chegou a hora de recomeça, CPM 22"Some noises appears during the music...Please, fix it!Thank you!
Dears, I'm facing problems when hearing the album "Chegou a hora de recomeça, CPM 22" Some noises appears during the music... Please, fix it! Thank you!
420 Views
0 replies
0 likes
Ola, galera estou com um problema para baixar musicas offline, oque acontece é o seguinte, configuro as playlist para serem baixadas e tudo bem, ele começa a baixar sem problemas, o problema ocorre quando eu fecho o spotify e abro novamente, as playl...
Ola, galera estou com um problema para baixar musicas offline, oque acontece é o seguinte, configuro as playlist para serem baixadas e tudo bem, ele começa a baixar sem problemas, o problema ocorre q...
Casual Listener
2355 Views
3 replies
0 likes
Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I somehow find out what song that was? I cant look a...
Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I...
Regular
757 Views
3 replies
0 likes
For thoses interested in encryption apparently adpotable storage is encrypted.Please Read Appendix 4 - Why encrypt the SD cardhttps://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_confusion_regarding_storage_in/ *** I take no responsibil...
For thoses interested in encryption apparently adpotable storage is encrypted. Please Read Appendix 4 - Why encrypt the SD card https://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_co...
Roadie
2019 Views
4 replies
0 likes
I have a Asus Zenfone 3 - ZC553KL.After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device.When I have other smartphones or when my current device use the Android 6.0, I don't have ...
I have a Asus Zenfone 3 - ZC553KL. After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device. When I have other smartphones or wh...
555 Views
0 replies
0 likes
Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experiences this issue. It is extremely annoying, essentia...
Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experie...
Newbie
997 Views
1 replies
8 likes
I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?
I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?
463 Views
0 replies
0 likes
This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify.It's happened twice in the last month, kind of annoying to have to keep changing it back to the SD card
This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify. It's happened twice in the last month, kind of annoying to have to keep changing it back t...
343 Views
0 replies
0 likes
My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am now being charged for spotify and am getting adds!! A...
My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am no...
Community Legend
680 Views
1 replies
0 likes
Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a different look when playing music which almost resem...
Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a d...
Community Legend
816 Views
2 replies
0 likes
If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.
If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.
Community Legend
494 Views
1 replies
0 likes
Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data usage on my tablet hard disk without losing all? Than...
Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data us...
Community Legend
3073 Views
1 replies
0 likes
I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online mode unless I am logged in to get to settings page...
I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online...
Community Legend
1195 Views
3 replies
0 likes
Hello, I've been using Spotify quite a while, but this month something I've never ever seen happened. I'm using spotify on my phone when I'm on my way to work or back to home. It takes about an hour. My usage pattern didn't change. This month I got s...
Hello, I've been using Spotify quite a while, but this month something I've never ever seen happened. I'm using spotify on my phone when I'm on my way to work or back to h...
648 Views
0 replies
3 likes
I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible. I am now even finding when I save albums (not downloading) t...
I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible. I a...
365 Views
0 replies
0 likes
Newbie
1593 Views
6 replies
6 likes
This is my situation, I had 2 phones, let's call them A and B. On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kept my SD Card. So then I bought my cellphone B, and I inserte...
This is my situation, I had 2 phones, let's call them A and B. On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kep...
472 Views
0 replies
0 likes
