Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So this problem began right after my 1 week primium trial. When the trial ended, every playlist, song, and album got greyed out on my andriod, but no songs are greyed out on my computer. On my andriod I can't choose songs I want to listen to from a p...
So this problem began right after my 1 week primium trial. When the trial ended, every playlist, song, and album got greyed out on my andriod, but no songs are greyed out on my computer. On my andrio...
Community Legend
611 Views
1 replies
0 likes
Hello,Spotify connects to Ford Sync (gen 1) using Bluetooth on an Android Phone. It worked when the phone was first paired, but has not worked since. Both the car (Ford Sync) and the Phone (Samsung Galaxy Note 5) have been restarted several times, bu...
Hello, Spotify connects to Ford Sync (gen 1) using Bluetooth on an Android Phone. It worked when the phone was first paired, but has not worked since. Both the car (Ford Sync) and the ...
Casual Listener
442 Views
1 replies
4 likes
When Spotify update one new version for widget on Android ?I used "ubiquity music" because more big but sometimes the widget bug, please update the widget
When Spotify update one new version for widget on Android ? I used "ubiquity music" because more big but sometimes the widget bug, please update the widget
603 Views
0 replies
0 likes
When the Daily Mixes first showed up, they were great, each one carrying a different type of music, roughly correlating with different decades. In different moods I'd want to listen to different mixes.Since then, I've found different Mixes seem to be...
When the Daily Mixes first showed up, they were great, each one carrying a different type of music, roughly correlating with different decades. In different moods I'd want to listen to differen...
830 Views
0 replies
4 likes
Não consigo abrir o equalizador no meu Android. Tentei desinstalar e instalar de novo o app mas não funcionou. O que poderia ser, e queria poder acessar ele novamente. Desde já agradeço.
Não consigo abrir o equalizador no meu Android. Tentei desinstalar e instalar de novo o app mas não funcionou. O que poderia ser, e queria poder acessar ele novamente. Desde já agradeço.
323 Views
0 replies
0 likes
I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've read include using a desktop to help which I dont cur...
I have a ton of local music saved on my Samsung Galaxy S7 that I want to be able to access through Spotify so I don't have to switch between music players for every song. All of the solutions I've re...
275 Views
0 replies
0 likes
Need the link to download the Android spotify manual . Google play does not allow me to download .
Need the link to download the Android spotify manual . Google play does not allow me to download .
Casual Listener
7360 Views
1 replies
1 likes
Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De nada sirve que este en modo Offline o online por que ...
Hola, alguien me puede ayudar ? he bajado bastante musica y cuando me voy a canciones y reproducir aleatoreamente no suenan muchas de las canciones que baje y se repiten las mismas que sonaron. De na...
Newbie
15538 Views
2 replies
0 likes
I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have available offline. Only now, it won't dowload the res...
I created a playlist the other day with a little over a thousand songs and set it to be available offline. About an 8th of the songs have already been dowloaded from previous playlists that I have av...
Casual Listener
14740 Views
3 replies
1 likes
I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, where there is a version where some songs are in japane...
I have recently started using spotify, and was adding songs when I cam across a bug or something of that sorts. There is a band named One Ok Rock and they just recently released their new album, wher...
Community Legend
1005 Views
1 replies
0 likes
Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me.I use a Samsung Galaxy A5 2017 running Android 6.0.1I just bought premium before that it worked like it...
Every time I open the Spotify app, it makes my phone reboot. I have looked for solutions but is looks like no one has the exact same problem as me. I use a Samsung Galaxy A5 2017 running Android 6...
Casual Listener
500 Views
1 replies
0 likes
Hi,I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. Although I have e a lot of empty space in both card and...
Hi, I've got a wileyfox swift 2 plus phone. Runs android 7.1.1. 30 gig internal storage and I also formatted a 60gig card to work as part of the system. So the card can only work with this phone. ...
Community Legend
545 Views
1 replies
0 likes
Hi,All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading over 1000 songs. Why is this and how do i make it stop? ...
Hi, All my songs on my phone and probably on the app in general keep on re-downloading themselves. I have limited internet connection, but do have spotify premium and now my phone is downloading ove...
Community Legend
312 Views
1 replies
0 likes
When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app running in the background.An option to leave ring and ...
When I reduce volume of music on Spotify app on iPhone the volume of ringer and message tones is also reduced. So I miss important calls. It is especially annoying when I forget and leave the app run...
Community Legend
1936 Views
1 replies
0 likes
Hello, I'm using a Samsung Galaxy S7. When I start playing titles (from my library) in shuffle on my phone, everything is fine: it's a random selction of my library. But when I switch to listen on the Chromecast, Spotify changes the selection, and on...
Hello, I'm using a Samsung Galaxy S7. When I start playing titles (from my library) in shuffle on my phone, everything is fine: it's a random selction of my library. But when I swit...
Regular
1067 Views
2 replies
4 likes
My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a minute or so later will unpause itself. I have a Sam...
My spotify is so slow atm. If I try click on any artist from the album screen it just shows "Go online to see the menu"... Constantly pauses music and on the app carries on the timer bar and then a m...
Music Fan
1077 Views
4 replies
0 likes
Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at allSteps to reproduce the issue: skip 6 songs and wait. The skip button remains greyed out ...
Brief description of the issue: spotify will not let me skip more than 6 songs. I know that these skips used to refresh hourly, but now they do not refresh at all Steps to reproduce the issue: skip ...
Newbie
1461 Views
1 replies
1 likes
My spotify can't connect through my network provider. I'm from Indonesia and I use Telkomsel as my provider. Everything is fine until yesterday when I tried to use Spotify. It says no connection whenever I use my phone's internet. It won't even open ...
My spotify can't connect through my network provider. I'm from Indonesia and I use Telkomsel as my provider. Everything is fine until yesterday when I tried to use Spotify. It says no connection when...
Casual Listener
585 Views
2 replies
0 likes
I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it is ... help me please !!!!
I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it i...
257 Views
0 replies
0 likes
Evertime I try to download over wifi, it never does and says go to settings to download over cellular.
Evertime I try to download over wifi, it never does and says go to settings to download over cellular.
Roadie
804 Views
2 replies
0 likes
