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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210104 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560103 Views

78 replies

3 likes

  • 560103 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462557 Views

575 replies

39 likes

Account
Free
  • 462557 Views
  • 575 replies
  • 39 likes

Album Arkwork not showing

So i bought a new phone running on android 6. I downloaded spotify, i signed in with my premium account. It plays music but it doesnt show the album arkwork and some picture on the home menu. How to fix this? Will I wait for the next update? T.T

Newbie

So i bought a new phone running on android 6. I downloaded spotify, i signed in with my premium account. It plays music but it doesnt show the album arkwork and some picture on the home menu. How to ...

lcolling

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Web Player not supported in Android mobile devices?

Hello, I use the Spotify app in my Android mobile device and it works great. However I cannot use the Spotify Web Player on the same Android device. It only plays 30 seconds "demos" of any song. It also doesn't show my playlists, except the four most...

Music Fan

Hello,   I use the Spotify app in my Android mobile device and it works great.   However I cannot use the Spotify Web Player on the same Android device. It only plays 30 seconds "d...

lcolling

Community Legend

3843 Views

1 replies

0 likes

  • 3843 Views
  • 1 replies
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Solved!! What was my last weeks Discover Weekly playlist?

Hello there, I really enjoyed listening to my last weeks discover weekly playlist. I did download and after that I forgot to add the songs to my personal songs. Is there any way of retracing them? I did add 3 of the songs of the playlist if that matt...

Newbie

Hello there,   I really enjoyed listening to my last weeks discover weekly playlist. I did download and after that I forgot to add the songs to my personal songs. Is there any way of retracing...

kynesthetic

Gig Goer

3604 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Playlists gone.

Hi.I have just purchased a new android phone. I have just downloaded Spotify on to my phone but all my playlists are gone. Is there anyway to get them back? Also I had to sign up for premium again. Is it going to charge me for my old account and the ...

Casual Listener

Hi. I have just purchased a new android phone. I have just downloaded Spotify on to my phone but all my playlists are gone. Is there anyway to get them back? Also I had to sign up for premium again....

kynesthetic

Gig Goer

1227 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Constantly Crashing While Playing Music

Spotify is continuously crashing on my Meizu PRO5 phone. This did not happen a few updates ago.I doubt anyone will read this, the support here is dismal- particularly for a paid setvice, but not fixing unbroken feayures and adding fluff would do alot...

Newbie

Spotify is continuously crashing on my Meizu PRO5 phone. This did not happen a few updates ago. I doubt anyone will read this, the support here is dismal- particularly for a paid setvice, but no...

kynesthetic

Gig Goer

6093 Views

4 replies

0 likes

  • 6093 Views
  • 4 replies
  • 0 likes

Songs stop playing after 10-15 seconds

Hey guys, since 2 weeks I have the problem that many songs stop playing after 10-15 seconds and simply close themselves. I have the newest version and already reinstalled spotify but it didnt help. Furthermore I have a Fairphone. Its very annoying es...

Newbie

Hey guys,   since 2 weeks I have the problem that many songs stop playing after 10-15 seconds and simply close themselves. I have the newest version and already reinstalled spotify but it didn...

lailaaax3

Casual Listener

8230 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Android Widget won't play music

On my oneplus 5, the widget won't start any music. steps to replicate:1. Open app2. play some music3. clear running apps4. on widget, click play Would be nice to not have to open app to play music when the widget is right there.

Newbie

On my oneplus 5, the widget won't start any music.   steps to replicate: 1. Open app 2. play some music 3. clear running apps 4. on widget, click play    Would be nice to not h...

Joe

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Saved Songs in "your music" canat be found on my android phone but are available on my laptop

I can add songs to "your music" but all the old ones are gone but only on my phone, my laptop still got all of them. I havent reached 10000 songs yet so i dont know why its not showing all the songs i saven in "my songs"... can somebody help me?

Newbie

I can add songs to "your music" but all the old ones are gone but only on my phone, my laptop still got all of them. I havent reached 10000 songs yet so i dont know why its not showing all the songs ...

Joe

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!! Download spotify abroad as existing premium member

Hey, Ive been looking around for a sollution to this without any success. I've been a premium user for several years, and now I am abroad (Romania) for several months and got a new phone. But I have not been able to download spotify, how do I get aro...

Casual Listener

Hey,   Ive been looking around for a sollution to this without any success. I've been a premium user for several years, and now I am abroad (Romania) for several months and got a new phone. Bu...

Adelovitch

Casual Listener

4560 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Sound assistant app Samsung galaxy

Has the sound assistant app on Samsung galaxy phones stopped recognising Spotify since the last update for anyone else

Newbie

Has the sound assistant app on Samsung galaxy phones stopped recognising Spotify since the last update for anyone else

779 Views

0 replies

0 likes

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Spotify resets after restart, storage changed

Hey Spotify community, I'm using Spotify as a premium user on a Amazon fire tablet 7th generation. I'm also using a SD card to save my songs and it work. But as soon as I'm restarting the tablet, Spotify resets the place of storage to intern and, eve...

Newbie

Hey Spotify community,   I'm using Spotify as a premium user on a Amazon fire tablet 7th generation. I'm also using a SD card to save my songs and it work. But as soon as I'm restarting the ta...

368 Views

0 replies

0 likes

  • 368 Views
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Solved!!Superuser Contribution No sound on my Samsung S7

Just downloaded Spotify on my computer and my Samsung S7 sound is great on my computer but I can't get any sound from my phone.Please help

Casual Listener

Just downloaded Spotify on my computer and my Samsung S7 sound is great on my computer but I can't get any sound from my phone.Please help

dlt1953

Casual Listener

1099 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Saved songs dissappeared

I was logged out of Spotify and when I logged back in I got a pop up saying that I had to pass my contract to Spotify AB, a swedish company. I agreed ( Did not have any other choice anyways) and when I did everything was different. All my saved songs...

Newbie

I was logged out of Spotify and when I logged back in I got a pop up saying that I had to pass my contract to Spotify AB, a swedish company. I agreed ( Did not have any other choice anyways) and when...

Maria_B

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Mode Music Won't Play

I've been having some problems with offline mode. Earlier, music would unexpectedly undownload after leaving wifi, but that issue seems to be resolved. Now however, music that is downloaded won't play unless I have internet. Essentially, the download...

Casual Listener

I've been having some problems with offline mode.  Earlier, music would unexpectedly undownload after leaving wifi, but that issue seems to be resolved.  Now however, music that is download...

Maria_B

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO PUEDO ELIMINAR ESTA MUSICA!

Subi archivos locales a Spotify, y se borraron, y ya no puedo borrarlas, estan en gris, y quiero quitarlas de mi lista, como puedo quitarlas de ahi???

Casual Listener

Subi archivos locales a Spotify, y se borraron, y ya no puedo borrarlas, estan en gris, y quiero quitarlas de mi lista, como puedo quitarlas de ahi???

Maria_B

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!! Download directly to my device?

Instead of just going into the app to listen to my offline music, Can't I just somehow get them DIRECTLY into my download folder to listen to it whenever I please even if I were to delete the app?

Casual Listener

Instead of just going into the app to listen to my offline music, Can't I just somehow get them DIRECTLY into my download folder to listen to it whenever I please even if I were to delete the app?

Emula

Casual Listener

1058 Views

4 replies

0 likes

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  • 4 replies
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Can't download Genesis - The Lamb Lies Down On Brodway

Hi.I'm a premium user triyng to download the entire album The Lamb Lies Down On Broadway from Genesis (Progressive Rock).It permits only 3 musics from the algum.1) The Lamb Lies Down On Broadway2) Back In NYC3) Carpet CrawlersThanks in advance for an...

Newbie

Hi. I'm a premium user triyng to download the entire album The Lamb Lies Down On Broadway from Genesis (Progressive Rock). It permits only 3 musics from the algum. 1) The Lamb Lies Down On Broadwa...

Joe

Community Legend

947 Views

1 replies

2 likes

  • 947 Views
  • 1 replies
  • 2 likes

Solved!! This song is not available

Hi,I have spotify premium on my account.I can play every song from my PC with no ads or anything and it's great! I USED to be able to do the same from my phone/tablet which i use all the time, but in the last few days, about 50% of the songs I try to...

Newbie

Hi, I have spotify premium on my account. I can play every song from my PC with no ads or anything and it's great!   I USED to be able to do the same from my phone/tablet which i use all the...

Marces

Newbie

19574 Views

15 replies

1 likes

  • 19574 Views
  • 15 replies
  • 1 likes

Suggested Songs on Desktop Not Working

I have one running playlist that I update every so often. Currently it has over 360 songs and lots of artists. On the desktop I rarely hear suggested songs. I can listen to the playlist for an hour or two every day for a week and maybe hear the sugge...

Newbie

I have one running playlist that I update every so often. Currently it has over 360 songs and lots of artists. On the desktop I rarely hear suggested songs. I can listen to the playlist for an hour o...

Joe

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Mobile version skips outro

I have the android version of Spotify on phone and it skips the outro, some that are like 3 to six minutes long. Some people might find this feature neat, but I however really like some outros and intros. Has anyone else experianced this before? I ha...

Casual Listener

I have the android version of Spotify on phone and it skips the outro, some that are like 3 to six minutes long. Some people might find this feature neat, but I however really like some outros and in...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes