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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110879 Views

26 replies

3 likes

  • 110879 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223255 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223255 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580259 Views

79 replies

3 likes

  • 580259 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477794 Views

577 replies

40 likes

Account
Free
  • 477794 Views
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  • 40 likes

Download on sd card not working.

I have a Samsung s5 my sd card has been formated twice after choosing to download on the SD card of 60 gb it keeps going back to my phone memory using it all up. When I try to go back to select sd cars the option is not there. I remove the app reinst...

Newbie

I have a Samsung s5 my sd card has been formated twice after choosing to download on the SD card of 60 gb it keeps going back to my phone memory using it all up. When I try to go back to select sd ca...

vargavinter

Regular

493 Views

1 replies

1 likes

  • 493 Views
  • 1 replies
  • 1 likes

Spotify won't download songs

I have a premium family account and i'm about to close it, Spotify won't download songs, i have 2000 on the wait and i tried, 4g (unlimited with Spotify) wifi, both at home and work and nothing, 10 songs downloaded a night, it should be ready for the...

Newbie

I have a premium family account and i'm about to close it, Spotify won't download songs, i have 2000 on the wait and i tried, 4g (unlimited with Spotify) wifi, both at home and work and nothing, 10 s...

792 Views

0 replies

0 likes

  • 792 Views
  • 0 replies
  • 0 likes

Finding song that I heard in radio and gave a thumps up to

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I somehow find out what song that was? I cant look a...

Regular

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I...

skorrrrr

Regular

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Solved!! Seleccionar almacenamiento

El día de ayer actualice spotify a 8.4.11.1283 y desapareció la opción de seleccionar almacenamiento para descargar la música, por lo que por defecto usa el almacenamiento interno de mi telefono.Agradeceria que me orienten si es que movieron esa opci...

Casual Listener

El día de ayer actualice spotify a 8.4.11.1283 y desapareció la opción de seleccionar almacenamiento para descargar la música, por lo que por defecto usa el almacenamiento interno de mi telefono. Ag...

Pachecon

Casual Listener

2902 Views

2 replies

0 likes

  • 2902 Views
  • 2 replies
  • 0 likes

Premium stopped recognising marantz

HiSpotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi.Thanks if any tips.Thanks

Regular

Hi Spotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi. Thanks if a...

curlewnorfolk

Regular

2593 Views

9 replies

0 likes

  • 2593 Views
  • 9 replies
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Noises during the music playing

Dears, I'm facing problems when hearing the album "Chegou a hora de recomeça, CPM 22"Some noises appears during the music...Please, fix it!Thank you!

Newbie

Dears, I'm facing problems when hearing the album "Chegou a hora de recomeça, CPM 22" Some noises appears during the music... Please, fix it! Thank you!

420 Views

0 replies

0 likes

  • 420 Views
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  • 0 likes

Superuser Contribution Problema para baixar musicas offline

Ola, galera estou com um problema para baixar musicas offline, oque acontece é o seguinte, configuro as playlist para serem baixadas e tudo bem, ele começa a baixar sem problemas, o problema ocorre quando eu fecho o spotify e abro novamente, as playl...

Casual Listener

Ola, galera estou com um problema para baixar musicas offline, oque acontece é o seguinte, configuro as playlist para serem baixadas e tudo bem, ele começa a baixar sem problemas, o problema ocorre q...

BernardoRicardo

Casual Listener

2354 Views

3 replies

0 likes

  • 2354 Views
  • 3 replies
  • 0 likes

Searching a song that I heard on radio and that I thumped up

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I somehow find out what song that was? I cant look a...

Regular

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I...

skorrrrr

Regular

752 Views

3 replies

0 likes

  • 752 Views
  • 3 replies
  • 0 likes

Workaround Solution - Samsung Galaxy S7 de-syncing downloads using external SD CARD and Encrypted SD

For thoses interested in encryption apparently adpotable storage is encrypted.Please Read Appendix 4 - Why encrypt the SD cardhttps://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_confusion_regarding_storage_in/ *** I take no responsibil...

Roadie

For thoses interested in encryption apparently adpotable storage is encrypted. Please Read Appendix 4 - Why encrypt the SD card https://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_co...

Autotime

Roadie

2010 Views

4 replies

0 likes

  • 2010 Views
  • 4 replies
  • 0 likes

Bluetooth playback with gaps

I have a Asus Zenfone 3 - ZC553KL.After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device.When I have other smartphones or when my current device use the Android 6.0, I don't have ...

Newbie

I have a Asus Zenfone 3 - ZC553KL. After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device. When I have other smartphones or wh...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Crossfade does not turn off on ElectroNow playlist

Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experiences this issue. It is extremely annoying, essentia...

Newbie

Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experie...

knnguyen

Newbie

995 Views

1 replies

8 likes

  • 995 Views
  • 1 replies
  • 8 likes

Find downloads

I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?

Newbie

I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
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Spotify keeps changing my storage from my side card to my device

This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify.It's happened twice in the last month, kind of annoying to have to keep changing it back to the SD card

Newbie

This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify. It's happened twice in the last month, kind of annoying to have to keep changing it back t...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

being charged $11 dollars a month and getting adds

My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am now being charged for spotify and am getting adds!! A...

Visitor

My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am no...

Joe

Community Legend

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Not really an issue just a question

Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a different look when playing music which almost resem...

Casual Listener

Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a d...

Joe

Community Legend

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing

If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.

Newbie

If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.

Joe

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! 5.7 gb data without having any song downloaded

Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data usage on my tablet hard disk without losing all? Than...

Newbie

Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data us...

Joe

Community Legend

3065 Views

1 replies

0 likes

  • 3065 Views
  • 1 replies
  • 0 likes

Solved!! Switched off tablet in offline mode now can't login

I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online mode unless I am logged in to get to settings page...

Casual Listener

I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online...

Joe

Community Legend

1191 Views

3 replies

0 likes

  • 1191 Views
  • 3 replies
  • 0 likes

Mobile Data Usage Problem

Hello, I've been using Spotify quite a while, but this month something I've never ever seen happened. I'm using spotify on my phone when I'm on my way to work or back to home. It takes about an hour. My usage pattern didn't change. This month I got s...

Newbie

Hello,   I've been using Spotify quite a while, but this month something I've never ever seen happened.   I'm using spotify on my phone when I'm on my way to work or back to h...

643 Views

0 replies

3 likes

  • 643 Views
  • 0 replies
  • 3 likes