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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106993 Views

26 replies

3 likes

  • 106993 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216805 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216805 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570533 Views

78 replies

3 likes

  • 570533 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470284 Views

577 replies

40 likes

Account
Free
  • 470284 Views
  • 577 replies
  • 40 likes

Premium isnt working

I have spotify premium but I just got a new phone and it now I can't use any of my premium perks. It even gives me the option to go premium but I already am. This is extremely frustrating.

Casual Listener

I have spotify premium but I just got a new phone and it now I can't use any of my premium perks. It even gives me the option to go premium but I already am. This is extremely frustrating.

365 Views

0 replies

0 likes

  • 365 Views
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Downloading To SD Card

I've recently updated Spotify on my Huawei P9 lite, I've a 32GB micro SD installed on my phone. I've tried clearing all the local app data on my phone - restarting the phone - and reinstalling the app. Nothing seems to work. This would be really help...

Casual Listener

I've recently updated Spotify on my Huawei P9 lite, I've a 32GB micro SD installed on my phone. I've tried clearing all the local app data on my phone - restarting the phone - and reinstalling the ap...

Joe

Community Legend

1664 Views

3 replies

0 likes

  • 1664 Views
  • 3 replies
  • 0 likes

Spotify borra mis descargas

Hola, vengo teniendo este problema hace unos dias, pense que era la memoria SD externa, por lo cual compre una nueva y para mi sorpresa el error sigue ocurriendo;Descargo mis playlist/albums en la memoria SD y todo funciona a la perfeccion , por unas...

Newbie

Hola, vengo teniendo este problema  hace unos dias, pense que era la memoria SD externa, por lo cual compre una nueva y para mi sorpresa el error sigue ocurriendo; Descargo mis playlist/albums ...

Simarro

Newbie

3707 Views

3 replies

4 likes

  • 3707 Views
  • 3 replies
  • 4 likes

intermittent squelching noises during playback

Today I was getting brief bursts of noise every minute or so during playback. This seemed to resemble several other complaints I see in old forum posts here (loud split-second bursts of scraping / static / squelching noise). It was really annoying. I...

Regular

Today I was getting brief bursts of noise every minute or so during playback. This seemed to resemble several other complaints I see in old forum posts here (loud split-second bursts of scraping / st...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Spotify Account Change

Alright so I listen to spotify on my Android when I'm going to my classes or whatever. When classes ended in late August, I stopped going on by when I got back on it today, I noticed that the layout changed and that when I went to my profile, it says...

Newbie

Alright so I listen to spotify on my Android when I'm going to my classes or whatever. When classes ended in late August, I stopped going on by when I got back on it today, I noticed that the layout ...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Found Song that I gave a Thumps Up

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I somehow find out what song that was? I cant look a...

Regular

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I...

skorrrrr

Regular

808 Views

5 replies

0 likes

  • 808 Views
  • 5 replies
  • 0 likes

Download. Using cellular

I'm trying to download some playlists. It's telling me go to settings to download using cellular. I can't figure it out. Please help an old music lover. ✌

Newbie

I'm trying to download some playlists. It's telling me go to settings to download using cellular. I can't figure it out. Please help an old music lover. ✌

583 Views

0 replies

0 likes

  • 583 Views
  • 0 replies
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[Subscription] Decreasing subscription price for long term subscribers

Please let me subscribe for 1 year or more because when the period is end I encounter with difficulties to renew,in addition i will enjoy more the spptify which I love. Thanks

Casual Listener

Please let me subscribe for 1 year or more because when the period is end I encounter with difficulties to renew,in addition i will enjoy more the spptify which I love. Thanks

kazem4potify

Casual Listener

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Alguien entra con otro dispositivo a mi cuenta

Me robaron mi cuenta osea otro dispositivo y no me deja escuchar mi musica

Newbie

Me robaron mi cuenta osea otro dispositivo y no me deja escuchar mi musica

678 Views

0 replies

1 likes

  • 678 Views
  • 0 replies
  • 1 likes

android auto auto start

Is there an option somewhere to have spotify auto start playing when it connects to android auto? I have to always push play after I connect my phone. Minor inconvience but still an inconvience. Apple car play auto starts but android auto does not. N...

Newbie

Is there an option somewhere to have spotify auto start playing when it connects to android auto?  I have to always push play after I connect my phone.  Minor inconvience but still an incon...

734 Views

0 replies

1 likes

  • 734 Views
  • 0 replies
  • 1 likes

Spotify's sound not good in car

Hi,We use spotify to play music in the car, but since the last update the sound is awefull.It playes very quiet and the sound is not as good as before (bass, ...)I play it with an aux-cable, my husband uses bluetooth, but in both cases it's the same....

Casual Listener

Hi, We use spotify to play music in the car, but since the last update the sound is awefull. It playes very quiet and the sound is not as good as before (bass, ...) I play it with an aux-cable, my...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Solved!! Can't use my premium features?

I'm premium but my unlimited skips aren't working and i can't turn off shuffle, what do I do?

Newbie

I'm premium but my unlimited skips aren't working and i can't turn off shuffle, what do I do?

Ryangross1419

Newbie

875 Views

2 replies

0 likes

  • 875 Views
  • 2 replies
  • 0 likes

Will not download playlists

I am a premium user and would like to download my personal playlists to listen offline. I hit the download when I go into the playlist and nothing happens. I do not receive any messages saying it cannot be downloaded. I have tried both on wifi and us...

Casual Listener

I am a premium user and would like to download my personal playlists to listen offline. I hit the download when I go into the playlist and nothing happens. I do not receive any messages saying it can...

Joe

Community Legend

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Downloaded songs now not downloaded

I downloaded 3 playlist last week went offline after all were downloaded. One week later all 3 playlist are showing not downloaded. In the past I only had to go online once a month what happened? This is why I pay for spotify. If I have to go online ...

Casual Listener

I downloaded 3 playlist last week went offline after all were downloaded. One week later all 3 playlist are showing not downloaded. In the past I only had to go online once a month what happened? Thi...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

I can't connect in my Android

This mesage appeard in the screen:"You are currently set to offline"Please go online to connect to Spotify

Newbie

This mesage appeard in the screen: "You are currently set to offline" Please go online to connect to Spotify

Tjlangtry2013

Newbie

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Spotify Not showing up on Nvidia Shield Android TV when using the Built-in Google Chromecast...

Spotify Not showing up on Nvidia Shield Android TV when am trying to Cast using the Built-in Google Chromecast feature...Can anyone confirm why this doesnt work when it should?

Visitor

Spotify Not showing up on Nvidia Shield Android TV when am trying to Cast using the Built-in Google Chromecast feature...Can anyone confirm why this doesnt work when it should?

unclesilas

Roadie

8192 Views

19 replies

9 likes

  • 8192 Views
  • 19 replies
  • 9 likes

Can only play music when connected to wifi, Pixel XL

Spotify has been fine ever since I have had it, but out of nowhere it dropped all my music and says I'm not connected to internet when I have unlimited data. When I connect to a wifi source its fine but turn it off and nothing works again. My phone i...

Newbie

Spotify has been fine ever since I have had it, but out of nowhere it dropped all my music and says I'm not connected to internet when I have unlimited data. When I connect to a wifi source its fine ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Solved!! Next song doesn't start when phone locked

Hi everyone Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing something else. So it's ok for the first song, everything works wel...

Casual Listener

Hi everyone 🙂   Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing some...

DarkFranou

Casual Listener

1913 Views

2 replies

0 likes

  • 1913 Views
  • 2 replies
  • 0 likes

Problemas con SD

Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlist sin problema, sin embargo, las canciones no se re...

Newbie

Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlis...

user-removed

Not applicable

641 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cannot view public playlists

i have spotify premuim, and have made my playlists public so that my friend can view them. when they go to my profile and view my playlists it says error occured try again.my account name is samsosa505

Newbie

i have spotify premuim, and have made my playlists public so that my friend can view them. when they go to my profile and view my playlists it says error occured try again. my account name is samsos...

Joe

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes