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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114875 Views

27 replies

4 likes

  • 114875 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231020 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231020 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590219 Views

79 replies

3 likes

  • 590219 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484983 Views

580 replies

42 likes

Account
Free
  • 484983 Views
  • 580 replies
  • 42 likes

The option to choose the storage is not available

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Newbie

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Not possible to download more playlists

Hi, I've an Android smartphone with Spotify installed.I downloaded several playlists but since several days, it says that I've reached the number of downloads.It's said if I want to download more, I've to clean another playlists.I've configured Spoti...

Casual Listener

Hi,   I've an Android smartphone with Spotify installed. I downloaded several playlists but since several days, it says that I've reached the number of downloads. It's said if I want to down...

Joe

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Problem with equalizer android

I got a moto Z play and i just update the phone to nougat 7.1.1 and the option of equalizer appears, but it doesn't work, i move the options but nothing... The music sounds the same please help me

Casual Listener

I got a moto Z play and i just update the phone to nougat 7.1.1 and the option of equalizer appears, but it doesn't work, i move the options but nothing... The music sounds the same please help me

Joe

Community Legend

1500 Views

5 replies

0 likes

  • 1500 Views
  • 5 replies
  • 0 likes

Discos descargados se borran

Buenas, me esta pasando muy seguido que abro el programa en el teléfono y el contenido descargado se me borra con regularidad. Ya revise los dispositivos offline y no hay duplicados. Saludos.

Casual Listener

Buenas, me esta pasando muy seguido que abro el programa en el teléfono y el contenido descargado se me borra con regularidad. Ya revise los dispositivos offline y no hay duplicados. Saludos.

lea_a_lopez

Newbie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

music keeps momentarily stopping

Often when I'm listening on my phone (Samsung J7), there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left off, not where it would be had the song continued playing. This happens whether I'm usin...

Newbie

Often when I'm listening on my phone (Samsung J7), there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left off, not where it would be had the so...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

How to recover a missing daily mix??

Usually I listened to a daily mix that I liked a lot, but it simply disappeared from my list. Is there any form of recovery?

Music Fan

Usually I listened to a daily mix that I liked a lot, but it simply disappeared from my list. Is there any form of recovery?

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Spotify App keeps crashing on Android

Running Android 5.0 on a Samsung galaxy s5, no SD card. Currently a premium account. On my PC everything works fine. Cannot start the app on the android. I can get it to start by clicking a link for song on Spotify that was sent to me. However, when ...

Newbie

Running Android 5.0 on a Samsung galaxy s5, no SD card. Currently a premium account. On my PC everything works fine. Cannot start the app on the android. I can get it to start by clicking a link...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Shuffle trying to play non-downloaded songs

In offline mode, when trying to shuffle songs, non-downloaded songs try to play. Having to close/force close app for temporary fix. Songs that try to play are not ones that have been listened to online. Anyone else having this issue?

Visitor

In offline mode, when trying to shuffle songs, non-downloaded songs try to play. Having to close/force close app for temporary fix.    Songs that try to play are not ones that have been l...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Downloaded music vanishes and is not available for offline use

Hey guys! I've got a severe problem with my Spotify premium which I'm using on my oneplus 3 right now and really frustrates me! Always when I download music for offline usage it vanishes after a while and is no longer available for listening,even tho...

Newbie

Hey guys! I've got a severe problem with my Spotify premium which I'm using on my oneplus 3 right now and really frustrates me! Always when I download music for offline usage it vanishes after a whil...

reedo253

Newbie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Playlists are getting deleted by themselves.

Went to my playlists and all of them were gone, so I went to the website to restore them. This is the second time now my playlists has been deleted by themselves. I restored them but now they won't download.

Newbie

Went to my playlists and all of them were gone, so I went to the website to restore them. This is the second time now my playlists has been deleted by themselves. I restored them but now they won't d...

Joe

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

*********@gmail.com

My phone keeps downloading other tracks when I'm online. It does automatically... A Moto g 5. Please help LG comes up.. will resubscribe once this is sorted.

Newbie

My phone keeps downloading other tracks when I'm online. It does automatically... A Moto g 5. Please help LG comes up.. will resubscribe once this is sorted.

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Lecture aléatoire des "Titres" ne fonctionne pas sur Android

Bonjour, Quand je lance une lecture aléatoire des titres de ma bibliothèque sous Android (en diffusant sur un Chromecast) Spotify me propose toujours le même genre de musique (si la lecture commence par un titre Rock, il enchaine uniquement avec des ...

Regular

Bonjour,   Quand je lance une lecture aléatoire des titres de ma bibliothèque sous Android (en diffusant sur un Chromecast) Spotify me propose toujours le même genre de musique (si la lecture ...

thierry29860

Newbie

4506 Views

2 replies

1 likes

  • 4506 Views
  • 2 replies
  • 1 likes

Queue

If my song . i add to queue and it can't work.And show " cannot queue this content"Whyyyyyyyyyyyyyyyyy?????????????????????????

Regular

If my song . i add to queue and it can't work. And show " cannot queue this content" Whyyyyyyyyyyyyyyyyy?????????????????????????

Afiadn03

Regular

3168 Views

11 replies

1 likes

  • 3168 Views
  • 11 replies
  • 1 likes

Can't connect to devices it just shows help

When I click on "Devices Available" all I get is the help information it won't actually show me a list of devices. I've never had trouble connecting to my Chromecast before and other apps work fine but Spotify just decided (after a recent update mayb...

Regular

When I click on "Devices Available" all I get is the help information it won't actually show me a list of devices. I've never had trouble connecting to my Chromecast before and other apps work fine b...

Ssyd

Regular

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

A música está horrível

Quando coloco para tocar qualquer música o som começa bom e depois de uns 10 segundos fica horrível ( como se estivesse abafado, ou algo assim) não sei o que fazer.

Newbie

Quando coloco para tocar qualquer música o som começa bom e depois de uns 10 segundos fica horrível ( como se estivesse abafado, ou algo assim) não sei o que fazer.

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Solved!! Storage location for offline playlist Sony Xperia

Hi. Can't seem to find it in option where i can choose sd card or internal storage. My friend can. Yes my sd card works ☺️. I have installed Spotify again and it has premission to use storage. I worked fine a few days ago

Visitor

Hi. Can't seem to find it in option where i can choose sd card or internal storage. My friend can. Yes my sd card works ☺️. I have installed Spotify again and it has premission to use storage. I work...

vargavinter

Regular

1383 Views

3 replies

0 likes

  • 1383 Views
  • 3 replies
  • 0 likes

Download on sd card not working.

I have a Samsung s5 my sd card has been formated twice after choosing to download on the SD card of 60 gb it keeps going back to my phone memory using it all up. When I try to go back to select sd cars the option is not there. I remove the app reinst...

Newbie

I have a Samsung s5 my sd card has been formated twice after choosing to download on the SD card of 60 gb it keeps going back to my phone memory using it all up. When I try to go back to select sd ca...

vargavinter

Regular

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Spotify won't download songs

I have a premium family account and i'm about to close it, Spotify won't download songs, i have 2000 on the wait and i tried, 4g (unlimited with Spotify) wifi, both at home and work and nothing, 10 songs downloaded a night, it should be ready for the...

Newbie

I have a premium family account and i'm about to close it, Spotify won't download songs, i have 2000 on the wait and i tried, 4g (unlimited with Spotify) wifi, both at home and work and nothing, 10 s...

795 Views

0 replies

0 likes

  • 795 Views
  • 0 replies
  • 0 likes