Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play as normal. Is there a possibility to let me here fr...
The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play ...
242 Views
0 replies
0 likes
Hi, I continue to get a message" Spotify doesn't Seem To be Working Right Now" when playing through Android Auto. When I try and select a playlist or do anything when this happens Spotify just spins and does nothing.This started about 2 weeks ago, th...
Hi, I continue to get a message" Spotify doesn't Seem To be Working Right Now" when playing through Android Auto. When I try and select a playlist or do anything when this happens Spoti...
Regular
1604 Views
3 replies
0 likes
I'm pretty new to spotify and recently I listened to Axwell/\Ingrosso House PartyThe first time it played as a continous mix with good transititions (not just crossfade)But now it plays every song on its ownWhy is that?
I'm pretty new to spotify and recently I listened to Axwell/\Ingrosso House Party The first time it played as a continous mix with good transititions (not just crossfade) But now it plays every son...
168 Views
0 replies
0 likes
One of my favorite artists only has a few albums available and I have the rest of their albums as files on my laptop and phone. I am wondering if I can make a playlist on my Android with both.
One of my favorite artists only has a few albums available and I have the rest of their albums as files on my laptop and phone. I am wondering if I can make a playlist on my Android with both.
Community Legend
244 Views
1 replies
0 likes
Hi ! I'm having the same problem EVERY party that I'm throwing. I have a PARTY playlist (236 songs) that I play by order (no shuffle). The usual, on a party someone ask for a special request, so I press ADD TO QUEU and everything is fine. But SOMETIM...
Hi ! I'm having the same problem EVERY party that I'm throwing. I have a PARTY playlist (236 songs) that I play by order (no shuffle). The usual, on a party someone ask for a special r...
221 Views
0 replies
0 likes
Hi together, I really feel kind of lost because I have no clue what is going on. It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playing XYZ in my Android App, I hear music, but no info about the...
Hi together, I really feel kind of lost because I have no clue what is going on. It goes like this: Lets say I have Song XYZ in my Playlist. Works fine on Web and Windows. Now If I am playin...
Casual Listener
3522 Views
3 replies
0 likes
Hi all, Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can access it on desktop, but not here. Others can login fine on my pho...
Hi all, Spotify mobile only has 3 icons at the bottom for me: your mixes, home, and search. There is no method that I know of where I can access my music, as I can only search. I can ac...
Community Legend
455 Views
3 replies
0 likes
If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and after I turn my alarm off in the morning. I've turned ...
If I pause my Spotify but leave it open and accessbile in the notifications bar on my Samsung Galaxy S6 Edge, it will start playing again if I unmute and mute a video on instagram or facebook and aft...
Casual Listener
1156 Views
2 replies
0 likes
Hello! I've been using spotify for a while now and i really like the app and I love the changes Spotify is making to it's app but recently I've come across a problem... I was was trying to download a single and it wouldn't download it. The grey downl...
Hello! I've been using spotify for a while now and i really like the app and I love the changes Spotify is making to it's app but recently I've come across a problem... I was was trying to download a...
Casual Listener
661 Views
4 replies
1 likes
Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0I have Spotify Premium, also installed the app on my laptop. I also have a playlist with songs of my own (not available on Spotify), p...
Hi, So i bought this new phone and this happened to me. I currently have a Motorola Moto Z Play, running android 7.0 I have Spotify Premium, also installed the app on my laptop. I als...
Casual Listener
833 Views
5 replies
0 likes
I assume that the Lyrics feature is designed and released broken intentionally. The lyrics feature shows me a line or two of lyrics, then instead of loading lyrics, switches to the useless "behind the lyrics" screen.Then, as more and more and more wo...
I assume that the Lyrics feature is designed and released broken intentionally. The lyrics feature shows me a line or two of lyrics, then instead of loading lyrics, switches to the useless "...
Newbie
3586 Views
6 replies
10 likes
This is pretty ridiculous. No one loads spotify and then WATCHES the album art. We want to listen to music while we navigate with Google Maps, or exercise and track it with our favorite fitness app, or whatever. but if the screen goes dark or another...
This is pretty ridiculous. No one loads spotify and then WATCHES the album art. We want to listen to music while we navigate with Google Maps, or exercise and track it with our favorite fitness app, ...
Community Legend
370 Views
1 replies
0 likes
I downloaded 2 albums into my old mobile phone, now I have a new mobile phone and the albums have not been transferred to new phone. Shall I just download again or does it mean I will pay twice?
I downloaded 2 albums into my old mobile phone, now I have a new mobile phone and the albums have not been transferred to new phone. Shall I just download again or does it mean I will pay twice?
Community Legend
789 Views
5 replies
0 likes
it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotify but it opens in Pocket Cast or some other app. I ...
it looks as if the path between spotify and where my downloaded albums are stored on the phone is out of sync. When I go to where the files are and I click to open I would expect it to open in Spotif...
Roadie
259 Views
1 replies
0 likes
Spotify kept stalling so I unstained and reinstalled.Now I can see albums in my library but only play them when online. Massively frustrating!
Spotify kept stalling so I unstained and reinstalled. Now I can see albums in my library but only play them when online. Massively frustrating!
Roadie
268 Views
1 replies
0 likes
I have several songs synced over to my Android phone and I added them to some of my playlists. On my phone, I keep all of my playlists downloaded for offline listening. Whenever I get to a point in a playlist where a song that is available on Spotify...
I have several songs synced over to my Android phone and I added them to some of my playlists. On my phone, I keep all of my playlists downloaded for offline listening. Whenever I get to a point in a...
278 Views
0 replies
0 likes
Hi Login Data Not Stores in Android having Spotify on external SD card have to always relogin. Known problem? Using Android 6.0
Hi Login Data Not Stores in Android having Spotify on external SD card have to always relogin. Known problem? Using Android 6.0
Music Fan
796 Views
5 replies
0 likes
So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I have no clue on what to do
So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I...
Newbie
730 Views
5 replies
0 likes
I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for this one it doesn't. I have a Galaxy Tab S, Android 5...
I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for th...
Newbie
8022 Views
4 replies
0 likes
My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone. Help!!!
My Samsung S7 edge shutsdown whenever I try to link music from my laptop to my phone. Help!!!
Roadie
336 Views
1 replies
0 likes
