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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195809 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195809 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537430 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442568 Views

565 replies

37 likes

Account
Free
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  • 565 replies
  • 37 likes

signing in

Hi, Having trouble signing in and really getting stressed with it, Cannot sign in with either Spotify or Facebook and are having to change passwords all the time. Someone please help me. Know my email, User name and the long name they gave me but sti...

Newbie

Hi, Having trouble signing in and really getting stressed with it, Cannot sign in with either Spotify or Facebook and are having to change passwords all the time. Someone please help me.  Know ...

Joe

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Probleme de connexion

Bonjour j'ai un compte spotify premium family et des que j'entre sur spotify je suis hors connexion alors que j'ai du Wi-Fi ou 4gJe suis à l'étranger alors est-ce lié ou non ?Voici un screenshot qui confirme que je suis en wifi

Newbie

Bonjour j'ai un compte spotify premium family et des que j'entre sur spotify je suis hors connexion alors que j'ai du Wi-Fi ou 4g Je suis à l'étranger alors est-ce lié ou non ? Voici un screenshot ...

472 Views

0 replies

0 likes

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Reproduccion

Me sucede que no me aparece la barra de reproduccion y al poner un tema no puedo elegir otro ni adelantar.. Tengo premium..

Newbie

Me sucede que no me aparece la barra de reproduccion y al poner un tema no puedo elegir otro ni adelantar.. Tengo premium..

424 Views

0 replies

0 likes

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Spotify Connect - Multiple Speakers/Devices

What most of us want is having a disable option on Spotify Connect like for example Behind The Lyrics type of option in settingsand we wanted that since 2014 and still hasnt been implemented yet which should beplease do something Spotify

Regular

What most of us want is having a disable option on Spotify Connect like for example Behind The Lyrics type of option in settings and we wanted that since 2014 and still hasnt been implemented yet wh...

lcolling

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Weird Bug When Playing Music - Galaxy S8

I get this really strange bug on my S8 when playing music with Spotify. Ive attached a screenshot of what happens when I start playing a song, and these strange blue bars appear on either side of my screen which stay on the screen even when exiting t...

Casual Listener

I get this really strange bug on my S8 when playing music with Spotify.    Ive attached a screenshot of what happens when I start playing a song, and these strange blue bars appear on eit...

lcolling

Community Legend

623 Views

1 replies

0 likes

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  • 1 replies
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Album Arkwork not showing

So i bought a new phone running on android 6. I downloaded spotify, i signed in with my premium account. It plays music but it doesnt show the album arkwork and some picture on the home menu. How to fix this? Will I wait for the next update? T.T

Newbie

So i bought a new phone running on android 6. I downloaded spotify, i signed in with my premium account. It plays music but it doesnt show the album arkwork and some picture on the home menu. How to ...

lcolling

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Web Player not supported in Android mobile devices?

Hello, I use the Spotify app in my Android mobile device and it works great. However I cannot use the Spotify Web Player on the same Android device. It only plays 30 seconds "demos" of any song. It also doesn't show my playlists, except the four most...

Music Fan

Hello,   I use the Spotify app in my Android mobile device and it works great.   However I cannot use the Spotify Web Player on the same Android device. It only plays 30 seconds "d...

lcolling

Community Legend

3754 Views

1 replies

0 likes

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  • 1 replies
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Solved!! What was my last weeks Discover Weekly playlist?

Hello there, I really enjoyed listening to my last weeks discover weekly playlist. I did download and after that I forgot to add the songs to my personal songs. Is there any way of retracing them? I did add 3 of the songs of the playlist if that matt...

Newbie

Hello there,   I really enjoyed listening to my last weeks discover weekly playlist. I did download and after that I forgot to add the songs to my personal songs. Is there any way of retracing...

kynesthetic

Gig Goer

3574 Views

1 replies

0 likes

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Solved!! Playlists gone.

Hi.I have just purchased a new android phone. I have just downloaded Spotify on to my phone but all my playlists are gone. Is there anyway to get them back? Also I had to sign up for premium again. Is it going to charge me for my old account and the ...

Casual Listener

Hi. I have just purchased a new android phone. I have just downloaded Spotify on to my phone but all my playlists are gone. Is there anyway to get them back? Also I had to sign up for premium again....

kynesthetic

Gig Goer

1173 Views

3 replies

0 likes

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Solved!!Superuser Contribution Spotify Constantly Crashing While Playing Music

Spotify is continuously crashing on my Meizu PRO5 phone. This did not happen a few updates ago.I doubt anyone will read this, the support here is dismal- particularly for a paid setvice, but not fixing unbroken feayures and adding fluff would do alot...

Newbie

Spotify is continuously crashing on my Meizu PRO5 phone. This did not happen a few updates ago. I doubt anyone will read this, the support here is dismal- particularly for a paid setvice, but no...

kynesthetic

Gig Goer

6040 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Songs stop playing after 10-15 seconds

Hey guys, since 2 weeks I have the problem that many songs stop playing after 10-15 seconds and simply close themselves. I have the newest version and already reinstalled spotify but it didnt help. Furthermore I have a Fairphone. Its very annoying es...

Newbie

Hey guys,   since 2 weeks I have the problem that many songs stop playing after 10-15 seconds and simply close themselves. I have the newest version and already reinstalled spotify but it didn...

lailaaax3

Casual Listener

8104 Views

11 replies

0 likes

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  • 11 replies
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Android Widget won't play music

On my oneplus 5, the widget won't start any music. steps to replicate:1. Open app2. play some music3. clear running apps4. on widget, click play Would be nice to not have to open app to play music when the widget is right there.

Newbie

On my oneplus 5, the widget won't start any music.   steps to replicate: 1. Open app 2. play some music 3. clear running apps 4. on widget, click play    Would be nice to not h...

Joe

Community Legend

687 Views

1 replies

0 likes

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  • 1 replies
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Saved Songs in "your music" canat be found on my android phone but are available on my laptop

I can add songs to "your music" but all the old ones are gone but only on my phone, my laptop still got all of them. I havent reached 10000 songs yet so i dont know why its not showing all the songs i saven in "my songs"... can somebody help me?

Newbie

I can add songs to "your music" but all the old ones are gone but only on my phone, my laptop still got all of them. I havent reached 10000 songs yet so i dont know why its not showing all the songs ...

Joe

Community Legend

368 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Download spotify abroad as existing premium member

Hey, Ive been looking around for a sollution to this without any success. I've been a premium user for several years, and now I am abroad (Romania) for several months and got a new phone. But I have not been able to download spotify, how do I get aro...

Casual Listener

Hey,   Ive been looking around for a sollution to this without any success. I've been a premium user for several years, and now I am abroad (Romania) for several months and got a new phone. Bu...

Adelovitch

Casual Listener

4494 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Sound assistant app Samsung galaxy

Has the sound assistant app on Samsung galaxy phones stopped recognising Spotify since the last update for anyone else

Newbie

Has the sound assistant app on Samsung galaxy phones stopped recognising Spotify since the last update for anyone else

688 Views

0 replies

0 likes

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Spotify resets after restart, storage changed

Hey Spotify community, I'm using Spotify as a premium user on a Amazon fire tablet 7th generation. I'm also using a SD card to save my songs and it work. But as soon as I'm restarting the tablet, Spotify resets the place of storage to intern and, eve...

Newbie

Hey Spotify community,   I'm using Spotify as a premium user on a Amazon fire tablet 7th generation. I'm also using a SD card to save my songs and it work. But as soon as I'm restarting the ta...

350 Views

0 replies

0 likes

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Solved!!Superuser Contribution No sound on my Samsung S7

Just downloaded Spotify on my computer and my Samsung S7 sound is great on my computer but I can't get any sound from my phone.Please help

Casual Listener

Just downloaded Spotify on my computer and my Samsung S7 sound is great on my computer but I can't get any sound from my phone.Please help

dlt1953

Casual Listener

1054 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Saved songs dissappeared

I was logged out of Spotify and when I logged back in I got a pop up saying that I had to pass my contract to Spotify AB, a swedish company. I agreed ( Did not have any other choice anyways) and when I did everything was different. All my saved songs...

Newbie

I was logged out of Spotify and when I logged back in I got a pop up saying that I had to pass my contract to Spotify AB, a swedish company. I agreed ( Did not have any other choice anyways) and when...

Maria_B

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Mode Music Won't Play

I've been having some problems with offline mode. Earlier, music would unexpectedly undownload after leaving wifi, but that issue seems to be resolved. Now however, music that is downloaded won't play unless I have internet. Essentially, the download...

Casual Listener

I've been having some problems with offline mode.  Earlier, music would unexpectedly undownload after leaving wifi, but that issue seems to be resolved.  Now however, music that is download...

Maria_B

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution NO PUEDO ELIMINAR ESTA MUSICA!

Subi archivos locales a Spotify, y se borraron, y ya no puedo borrarlas, estan en gris, y quiero quitarlas de mi lista, como puedo quitarlas de ahi???

Casual Listener

Subi archivos locales a Spotify, y se borraron, y ya no puedo borrarlas, estan en gris, y quiero quitarlas de mi lista, como puedo quitarlas de ahi???

Maria_B

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes