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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118371 Views

27 replies

4 likes

  • 118371 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238510 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238510 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599403 Views

79 replies

3 likes

  • 599403 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491967 Views

581 replies

42 likes

Account
Free
  • 491967 Views
  • 581 replies
  • 42 likes

Update of playlists between computer and mobile phone ?

Hi, I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i go on spotifiy on my computer, i don't see the adding songs in th...

Casual Listener

Hi,   I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i g...

headey

Roadie

29360 Views

7 replies

2 likes

  • 29360 Views
  • 7 replies
  • 2 likes

Solved!! "Quit" or "Exit" button needed

Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.

Casual Listener

Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.

user-removed

Not applicable

5601 Views

5 replies

0 likes

  • 5601 Views
  • 5 replies
  • 0 likes

"Downloaded" Filter only showing a few of my downloaded albums / playlists

Hello, I have about 10 playlists downloaded on to my phone. When I go to filter only downloaded playlists, it is only showing 4 of those. I can't figure out what else could be filtering them out. Please advise. I did not see another topic on point to...

Casual Listener

Hello,   I have about 10 playlists downloaded on to my phone.   When I go to filter only downloaded playlists, it is only showing 4 of those.   I can't figure out what else could...

Joe

Community Legend

991 Views

3 replies

0 likes

  • 991 Views
  • 3 replies
  • 0 likes

Spotify don't read sd card

My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)

Casual Listener

My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)

henkjan-spot

Casual Listener

1380 Views

8 replies

0 likes

  • 1380 Views
  • 8 replies
  • 0 likes

No me encuentran

No pueden ver mi perfil. Ayuda por favor

Casual Listener

No pueden ver mi perfil. Ayuda por favor

user-removed

Not applicable

1013 Views

2 replies

0 likes

  • 1013 Views
  • 2 replies
  • 0 likes

Solved!! I can't skip forward or back on songs with premium

I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the skip forward and back arrows are grey

Casual Listener

I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the sk...

Rapica97

Casual Listener

11270 Views

2 replies

0 likes

  • 11270 Views
  • 2 replies
  • 0 likes

Solved!! Spotify blocking text message alerts

When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work because I didn't hear the alert so my boss found someo...

Regular

When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work bec...

Joe

Community Legend

1192 Views

4 replies

0 likes

  • 1192 Views
  • 4 replies
  • 0 likes

Premium features enabled after device change

While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen music while going home. I noticed that I was able t...

Newbie

While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen ...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

I have premium - I can't listen to what I want on my mobile device

I just signed up for a spotify premium account. I did so online with my desktop computer. Things work fine there. But when I go to my phone, I start having problems. The biggest one is I still cannot play songs in order. I pressed the button that was...

Newbie

I just signed up for a spotify premium account. I did so online with my desktop computer. Things work fine there. But when I go to my phone, I start having problems. The biggest one is I still cannot...

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Killing my data plan

How can I listen to music without sucking the life out of my data plan???

Casual Listener

How can I listen to music without sucking the life out of my data plan???

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Solved!! Lower volume?

Hi,I am using latest Spotify app (8.4.11.1283) on OnePlus 3T with OxygenOS 4.1.6. My device is not rooted or unlocked but it's a general problem, when I'm listening to music on Spotify the overall volume is lower when compared to other sources even w...

Casual Listener

Hi, I am using latest Spotify app (8.4.11.1283) on OnePlus 3T with OxygenOS 4.1.6. My device is not rooted or unlocked but it's a general problem, when I'm listening to music on Spotify the overal...

itsgalb

Casual Listener

821 Views

1 replies

0 likes

  • 821 Views
  • 1 replies
  • 0 likes

Downloaded Songs disappear on their own.

Now and then all my download songs (to be listened to offline) disappear.Payment is always done on time

Casual Listener

Now and then all my download songs (to be listened to offline) disappear. Payment is always done on time

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

searching for music, no drop down list appearing!

I have followed the below guide ( which is pretty obvious) just incase searching for music on the spotify app was different from spotify on desktop, but it is not. https://support.spotify.com/uk/learn-more/guides/#!/article/Search-for-music/?in=searc...

Newbie

I have followed the below guide ( which is pretty obvious) just incase searching for music on the spotify app was different from spotify on desktop, but it is not.    https://support.sp...

II-_-II

Newbie

1667 Views

5 replies

0 likes

  • 1667 Views
  • 5 replies
  • 0 likes

Problem with internet connection

Hi. I tried to reset spotify, reinstall etc. Spotify works good on wifi but when i turn off wifi and switch to 3g/lte i see "no internet connection" message. When i connected to wifi i can open community.spotify.com but on 3g/lte i cant.Sorry for bad...

Casual Listener

Hi. I tried to reset spotify, reinstall etc. Spotify works good on wifi but when i turn off wifi and switch to 3g/lte i see "no internet connection" message. When i connected to wifi i can open commu...

Czar0_WzN

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Adoptable Storage

Why can't the Spotify app be moved to the SD card through Adoptable Storage?

Visitor

Why can't the Spotify app be moved to the SD card through Adoptable Storage? 

heffequespotify

Casual Listener

1920 Views

5 replies

1 likes

  • 1920 Views
  • 5 replies
  • 1 likes

Transfer to sd

On settings storage where you can transfer to sd. After you transfer to sd us it possible to take sd out to a mp 3 and play.? Really need answer

Casual Listener

On settings storage where you can transfer to sd. After you transfer to sd us it possible to take sd out to a mp 3 and play.? Really need answer

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Problems with Premium

I bought a Spotify Prepaid Card, used it at spotify.com/redeem....Gott a Mail with The Information, that i haben Spotify Premium....nur i still can't skip my Songs or Download them for offline ussage.....can u **bleep** me?

Newbie

I bought a Spotify Prepaid Card, used it at spotify.com/redeem....Gott a Mail with The Information, that i haben Spotify Premium....nur i still can't skip my Songs or Download them for offline ussage...

Joe

Community Legend

870 Views

3 replies

0 likes

  • 870 Views
  • 3 replies
  • 0 likes

Solved!! Spotify takes forever to show anything in the app.

I been having alot of problems with the app. It would take forever to load into playlist, sometimes going to the raido says something went wrong. I thought reinstalling this might change something but it didn't. The problem is so bad, that its also u...

Casual Listener

I been having alot of problems with the app. It would take forever to load into playlist, sometimes going to the raido says something went wrong. I thought reinstalling this might change something bu...

Joe

Community Legend

1188 Views

5 replies

0 likes

  • 1188 Views
  • 5 replies
  • 0 likes

Solved!! Android Auto - Spotify loading issue

Hey, since the latest Spotify version I experience a loading loop of Spotify.This ends up with the message from Spotify that it's currently not working. The workaround is delte cache and data verytime before I connect my phone to the car's infotainme...

Casual Listener

Hey,   since the latest Spotify version I experience a loading loop of Spotify. This ends up with the message from Spotify that it's currently not working.   The workaround is delte ca...

eblackrose00

Roadie

3319 Views

1 replies

0 likes

Android
auto
  • 3319 Views
  • 1 replies
  • 0 likes

Solved!! Removing Spotify from Android phone if child has lost phone password

The Android phone mentioned, does not show up on Spotify onlinel, so I can't remove that link there. However it must still be linked to the account as we cannot put Spotify onto any further devices - thus our need to remove from the Samsung phone... ...

Casual Listener

The Android phone mentioned, does not show up on Spotify onlinel, so I can't remove that link there.  However it must still be linked to the account as we cannot put Spotify onto any further dev...

Jacob

Community Legend

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes