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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396721 Views

547 replies

35 likes

Account
Free
  • 396721 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8469 Views

0 replies

7 likes

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  • 7 likes

Not opening

I downloaded the app yesterday and I can't get it to open not even once. It keeps force closing .

Casual Listener

I downloaded the app yesterday and I can't get it to open not even once. It keeps force closing .

Joe

Community Legend

583 Views

5 replies

0 likes

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Subscribed, but not getting Premium?

So I can download music, but I still have limited skips and cannot add to que or skip back, all things I used to be able to do, but I had monetary issues, renewed my subscription when I could, and now when i try to do these things it gets to force me...

Newbie

So I can download music, but I still have limited skips and cannot add to que or skip back, all things I used to be able to do, but I had monetary issues, renewed my subscription when I could, and no...

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Premature download limit reached

I've searched through the boards and haven't found an answer. I am getting the downlad limit error at 272 songs with a 3,333 limit. Yes, I have storage room on my SD. Any help appreciated.

Newbie

I've searched through the boards and haven't found an answer. I am getting the downlad limit error at 272 songs with a 3,333 limit. Yes, I have storage room on my SD. Any help appreciated.

Joe

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
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Solved!! Stuck in offline mode

My Android phone got stuck in Offline mode for few days. Changing WiFi, reseting phone, loging out and back in didn't help. I tried to reinstall application and then it let me login and download list of playlists and songs and again says it is in off...

Casual Listener

My Android phone got stuck in Offline mode for few days. Changing WiFi, reseting phone, loging out and back in didn't help. I tried to reinstall application and then it let me login and download list...

Joe

Community Legend

37415 Views

3 replies

0 likes

  • 37415 Views
  • 3 replies
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Solved!! Spotify Premium SD Card

I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was no storage option anymore so i can't choose my sd c...

Casual Listener

I have an sd card in my phone and after i reinstalled spotify it showed up and everything worked fine but after i downloaded a few songs suddenly it stopped downloading and in the settings there was ...

simon_rumpl

Casual Listener

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
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Slow download for offline on android.

I have needed to re-download my offline playlists and albums. This is very slow. I have 1400 tracks and it's taken overnight to do 400. I'm on good wifi and top spec sd card. Extreme quality is on and volume levelling is on too.Any solution to speed ...

Casual Listener

I have needed to re-download my offline playlists and albums. This is very slow. I have 1400 tracks and it's taken overnight to do 400. I'm on good wifi and top spec sd card. Extreme quality is on an...

Silverseagul

Casual Listener

815 Views

1 replies

2 likes

  • 815 Views
  • 1 replies
  • 2 likes

phone restarts after opening spotify

I have a samsung galaxy s7 and when i open my sportify every time the entire phone is restarting. this is only with spotify. any idea how i can fix this?

Casual Listener

I have a samsung galaxy s7 and when i open my sportify every time the entire phone is restarting. this is only with spotify. any idea how i can fix this? 

Joe

Community Legend

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
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Downloaded music disappears

Hi all,Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying !I have a galaxy s5mini with an sd card, the card is set to contain all the spotify data.Anybody with the same problem ?ThanksHans

Newbie

Hi all, Recently I have this issue that downloaded albums all of a sudden become not downloaded again. Very annoying ! I have a galaxy s5mini with an sd card, the card is set to contain all the spo...

Joe

Community Legend

440 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Re-downloading songs automatically

This is the 3rd year of this issue. I've had a Sony/iPhone/Samsung and OnePlus 3 in this timeframe and the issue is the same accross all of them.No matter what I do, Spotify downloads 3.6 GBs of music automatically even though I've switched it off an...

Casual Listener

This is the 3rd year of this issue. I've had a Sony/iPhone/Samsung and OnePlus 3 in this timeframe and the issue is the same accross all of them. No matter what I do, Spotify downloads 3.6 GBs of mu...

tetsuohiryu

Gig Goer

864 Views

1 replies

0 likes

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  • 1 replies
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No External Devices Refresh

With my Spotify on Android the external devices don't automatically refresh - if I leave my house and then come back none of my devices show up until I restart Spotify.

Newbie

With my Spotify on Android the external devices don't automatically refresh - if I leave my house and then come back none of my devices show up until I restart Spotify.

593 Views

0 replies

0 likes

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Solved!! Premium not working

I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing the app. Don't know where to go from here but any h...

Casual Listener

I paid for premium and am not getting any of the perks other than being able to download. Its been like this for a few days and I've tried many ways to fix it including logging out and re-installing ...

josephreese1

Casual Listener

1122 Views

3 replies

0 likes

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  • 3 replies
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Trouble Connecting on Wifi

Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi, Spotify gives me an error saying there is 'No Int...

Casual Listener

Hello! I am running Spotify on my Android device (OnePlus 3) and I am using Lollipop. Over the last few days, I have been unable to connect to Spotify through WiFi on my phone. When I connect to WiFi...

Joe

Community Legend

693 Views

3 replies

0 likes

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  • 3 replies
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change of sequence in personal playlists

Hello,I can not believe it, is it true that it is not possible to change the sequence of songs on Android devices (App)???I mean every music player you can download for free is able to do it!It must be possible as it is mandatory to have it for my op...

Newbie

Hello, I can not believe it, is it true that it is not possible to change the sequence of songs on Android devices (App)??? I mean every music player you can download for free is able to do it! It...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Not working

I downloaded Spotify onto my phone yesterday and it has not wanted to open not even once. It keeps force stopping and closing .

Casual Listener

I downloaded Spotify onto my phone yesterday and it has not wanted to open not even once. It keeps force stopping and closing .

Joe

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Music stops after 1,5 song

I have a Samsung Galaxy A3 and the latest version of Spotify. Ever since a couple weeks Spotify closes itself after 1,5 song which is to say the least frustrating. I have done a clean reinstall, emptied cache, gone in offline mode and back and am sti...

Casual Listener

I have a Samsung Galaxy A3 and the latest version of Spotify. Ever since a couple weeks Spotify closes itself after 1,5 song which is to say the least frustrating.   I have done a clean reinst...

Joe

Community Legend

1195 Views

4 replies

0 likes

  • 1195 Views
  • 4 replies
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spotify não mostra que estou escutando via fone bluetooth

Faço o parelhamento do fone wirelles com o celular e vou para o spotify, ai quando estou escutando musicas não aparece em dispositivos o fone wirelles como dispositivo disponivel.

Newbie

Faço o parelhamento do fone wirelles com o celular e vou para o spotify, ai quando estou escutando musicas não aparece em dispositivos o fone wirelles como dispositivo disponivel.  

432 Views

0 replies

0 likes

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Downloading 300 songs each day

Hi Spotify, Every day when I open Spotify for the first time on my phone, it's starting to download approximately 300 songs. My offline library contains about 3200 songs. Is it normal for Spotify to redownload so many songs each day?

Newbie

Hi Spotify,   Every day when I open Spotify for the first time on my phone, it's starting to download approximately 300 songs. My offline library contains about 3200 songs. Is it normal f...

524 Views

0 replies

0 likes

  • 524 Views
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Solved!! Problems when playing Spotify through Android Auto in Car

Have an issue with Android auto and not sure what the problem is. It only happens when my Phone (galaxy S7 with latest software) is connected by Bluetooth to my 2015 Ford Fiesta. Basically I can't use spotify in Android Auto. It just keeps playing fo...

Newbie

Have an issue with Android auto and not sure what the problem is.  It only happens when my Phone (galaxy S7 with latest software) is connected by Bluetooth to my 2015 Ford Fiesta.  Basicall...

SpotifyPhil13

Casual Listener

93843 Views

25 replies

3 likes

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  • 25 replies
  • 3 likes

como reproduzir músicas de todas as playlists em modo aleatório

Antes todas a minhas músicas, além de na playlist ficavam na aba músicas, porém ontem elas sumiram de lá e permanecem apenas nas playlists. Como faço para voltar? Obrigado.

Newbie

Antes todas a minhas músicas, além de na playlist ficavam na aba músicas, porém ontem elas sumiram de lá e permanecem apenas nas playlists. Como faço para voltar?   Obrigado.

Letidrag

Casual Listener

8311 Views

2 replies

6 likes

  • 8311 Views
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  • 6 likes

Imported Playlist from windows media player not working

Imported a few playlists and the tracks show up but are greyed out. They shouldn't all be greyed out as even popular artists are on there lists and they are available on Spotify separately.When I press shuffle play, nothing happens.This is a link to ...

Regular

Imported a few playlists and the tracks show up but are greyed out. They shouldn't all be greyed out as even popular artists are on there lists and they are available on Spotify separately. When I...

Gydot

Regular

748 Views

2 replies

0 likes

  • 748 Views
  • 2 replies
  • 0 likes