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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Some albums shuffle play and can't stop it.

I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't helping.

Newbie

I'm a premium user and I can't stop some albums from shuffling. I prefer to listen to albums not just songs, if anyone has a clue where to start let me know. Oh, and hitting the shuffle button ain't ...

187 Views

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Saved songs show up on PC but not phone

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I logged out and back in but it still stayed the same....

Newbie

I have 2 spotify accounts. I recently made the new one for certain reasons and added a bunch of songs from my PC. I logged in on the new account on my android, and it says I have no music at all. I l...

293 Views

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Cant add music to playlist on Galaxy S8+

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but still no news and that was like a month ago. Any help?

Casual Listener

Hey guys! I don't know if anyone else is having problems or not with this issue but I'm not able to add songs to any of my playlists. I've previously spoken to someone who works with spotify but stil...

tizzylizzy7

Casual Listener

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When I go from offline to online all my downloads become undownloaded

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became online only, basicly rendering the app usless. did i ...

Visitor

I download all my songs because i travel and do not want to roam but twice not I have been roaming at the lake and went from offline to online to download a song but when I did all my songs became on...

saramaimai

Newbie

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Descargas

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nadaAYUDAAAA

Newbie

Hola, saben que tengo Spotify en mi motorola y no me aparece la función de descargas y tengo Spotify premium?? Como lo arreglo si lo he desinstalado muchas veces y nada AYUDAAAA

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Unable to play seleted tracks

I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being able to talk to Specify is very poor, to say the lea...

Casual Listener

I cannot play individual tracks. I can only play in shuffle mode. I have uninstalled the app and rebooted, twice. This problem has arisen from nowhere! I'm using Android. Can anyone help? Not being a...

wasabo

Casual Listener

308 Views

2 replies

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Two accounts listening to the same playlist and queue at the same time

Hello! Is it possible to sync two or more accounts to the same playlist and queue? So that you can listen to the same music at the same time, but with your own headphones. So that you don't disturb the surrounding people. Kind regards,Marhim

Newbie

Hello!   Is it possible to sync two or more accounts to the same playlist and queue? So that you can listen to the same music at the same time, but with your own headphones. So that you don't ...

stormy2211

Newbie

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3 replies

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All album downloads gone but they have remained saved? Playlist downloads unaffected

All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has happened on some scale beforehand but usually it wo...

Newbie

All my album downloads have gone today, but Playlist downloads have remained? This is a peculiar bug as it deleted all my album downloads (1,500 or so) but left them in my library as saved. This has ...

288 Views

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Behind The Lyrics not showing up

I am using a Samsung S8 with the Spotify app and behind the lyrics from Genius is not showing up behind the album cover of any song as it should for some reason. The app is not in offline mode and i've already tried to reinstall it. I am using a new ...

Casual Listener

I am using a Samsung S8 with the Spotify app and behind the lyrics from Genius is not showing up behind the album cover of any song as it should for some reason. The app is not in offline mode and i'...

EmanuelMuro

Newbie

758 Views

1 replies

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No Camera icon for Code scan on Galaxy S4

HelloI am a Spotify Premium member and as I can see there is the new feature about Spotify Codes. I have a Samsung Galaxy S4 (gt-i9505) with the app updated to the latest version but there is neither the camera icon on search bar nor these qr-codes i...

Newbie

Hello I am a Spotify Premium member and as I can see there is the new feature about Spotify Codes. I have a Samsung Galaxy S4 (gt-i9505) with the app updated to the latest version but there is neith...

Dillie_Crawdad

Casual Listener

2002 Views

1 replies

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Spotify wont run properly on backround

Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops playing without any reason..its very annoying, i tried ...

Newbie

Hello, i have premium account and on my Moto G4 Plus with Android Marshmallow from a few months every time i play music and open others apps such facebook,google chrome,instagram the music stops play...

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Songs won't play in app

Music in the Spotify app won't play on my LG. Why is this? I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 I can only still use shuffle play, it doesn't let me chose what song ...

Regular

Music in the Spotify app won't play on my LG. Why is this?   I followed this guide, https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257 &nb...

Jacob

Community Legend

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Add Equalizer in Spotify android 7.0

I have an android7.0. is there an eq in spotify

Newbie

I have an android7.0. is there an eq in spotify

Joe

Community Legend

897 Views

1 replies

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Entire offline library removed and re-downloading

Hi, Running on LG G4 with 6.0. I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data provider so I don't run the app in offline mode. Anyway, when I got to work and ...

Newbie

Hi,    Running on LG G4 with 6.0.    I have about 1,000 songs downloaded to my SD card so I don't need to stream. I'm always connected to the internet either via wi-fi or data...

ghashpl

Casual Listener

687 Views

1 replies

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Why not sync iTunes Playlists?

I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that: Enable local files from iTunes;Import all iTunes playlists with File > Import playli...

Regular

I was trying to figure out how to use my local files to play inside Spotify and then sync that files to my Android device. The best option i found until now is that:   Enable local files...

edir

Regular

631 Views

1 replies

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Solved!!Superuser Contribution Spotify App Crashes When Playing a Specific Song

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes unable to play any song or connect to another device (the ...

Casual Listener

When I attempt to play the song under this link: https://open.spotify.com/track/6AAyI2LASfk7ptHw4xrG0O on Spotify for Android, the app partially crashes and the song stops playing. It becomes un...

brian-kinney

Casual Listener

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2 replies

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Superuser Contribution Deleting songs does not clear space from phone.

Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i can not listen them offline. The problem is that, on...

Casual Listener

Hello. I have a problem with premium spotify. I have downloaded a lot of songs to spotify. Now i want to delete some songs. When i remove them from spotify the songs are removed from playlist and i c...

zahrteja

Casual Listener

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Application Lag

Please Help. I had a Samsung Galaxy S4 with spotify, no problems. I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem. Whenever my phone has an unstable internet connection (whether it is Wi-Fi or 3G LTE) th...

Newbie

Please Help.  I had a Samsung Galaxy S4 with spotify, no problems.  I upgraded to a Samsung Galaxy J7 and when I downloaded spotify I noticed a persistant problem.  Whenever my phone h...

208 Views

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Solved!!Superuser Contribution No aparece la opción de almacenamiento en la tarjeta de memoria SD

borrar datos y nada que se soluciona. Vuelvo a descargar y se guardan en el almacenamiento interno.Sony Xperia™ XZAndroid versión 7.1.1Spotify versión 8.4.3.479 armV7

Casual Listener

borrar datos y nada que se soluciona. Vuelvo a descargar y se guardan en el almacenamiento interno. Sony Xperia™ XZ Android versión 7.1.1 Spotify versión 8.4.3.479 armV7

Tejero

Newbie

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5 replies

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Song grey and unplayable on android, but works on ps4

The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play as normal. Is there a possibility to let me here fr...

Newbie

The song is Hey Mamma by Sundtroke Project. I've downloaded it when it was still available but now it turned grey and is unplayable. If i connect Spotify to my playstation though, the song will play ...

239 Views

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