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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117084 Views

27 replies

4 likes

  • 117084 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

235368 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 235368 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

596062 Views

79 replies

3 likes

  • 596062 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

488870 Views

581 replies

42 likes

Account
Free
  • 488870 Views
  • 581 replies
  • 42 likes

Android app and Jaguar LandRover Incontrol

Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-install, reboot, etc. Stations are very key to using Spo...

Visitor

Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-...

Petesjag

Newbie

3540 Views

10 replies

0 likes

  • 3540 Views
  • 10 replies
  • 0 likes

Se pausa a los 4 segundos..

Se pausa cuando empieza una canción ya sea que este descargada o no.. Siempre me pasa esto.. Que puede ser? Lo tengo en reproducción aleatoria y de corrido.. Solución por favorrr!!!

Newbie

Se pausa cuando empieza una canción ya sea que este descargada o no.. Siempre me pasa esto.. Que puede ser? Lo tengo en reproducción aleatoria y de corrido.. Solución por favorrr!!!

588 Views

0 replies

1 likes

  • 588 Views
  • 0 replies
  • 1 likes

My spotify gets paused when I connect a minijack

It does not happen when I connect this jack to the pc neither when I connect the headphones to the phone. What happens?? please help!

Casual Listener

It does not happen when I connect this jack to the pc neither when I connect the headphones to the phone. What happens?? please help!

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

No Eq option on my Huawei p8 lite

I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....

Newbie

I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....

OttoFrohmader

Newbie

11381 Views

2 replies

0 likes

Equalizer
equalizer dont work
Equalizer help
Equalizer issues
huawei
  • 11381 Views
  • 2 replies
  • 0 likes

Every other song stops offline with premium

I have a premium subscription to Spotify. Works perfect on desktop no issues. But on mobile when i download the tracks, every other track cuts out. I uninstalled the app and re-downloaded everything, but still the same problem.Frankly its just annoyi...

Newbie

I have a premium subscription to Spotify. Works perfect on desktop no issues.   But on mobile when i download the tracks, every other track cuts out. I uninstalled the app and re-downloaded ev...

Joe

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Offline downloaded songs are suddenly not available

on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1 day ago and just redownloaded them over night thin...

Newbie

on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1...

875 Views

0 replies

0 likes

downloaded
Not Available
Offline Access
  • 875 Views
  • 0 replies
  • 0 likes

Spotify downloads songs but I can't listen offline, because they disappear

I am having an issue with Spotify in which I download new songs to my device but I can't listen to them offline because they disappear. For instance, I downloaded 2000 songs at once in a day, and I eventually want to download a new album the next day...

Newbie

I am having an issue with Spotify in which I download new songs to my device but I can't listen to them offline because they disappear. For instance, I downloaded 2000 songs at once in a day, and I e...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

Pago erróneo doble

Hace poco tuve que actualizar los datos de mi tarjeta de crédito porque cambié el plástico. Este mes (noviembre) ya lo tenía pago y cuando actualicé los datos mencionados, me volvieron a cargar el cargo mensual. O sea, me cobraron doble. Y cuando veo...

Newbie

Hace poco tuve que actualizar los datos de mi tarjeta de crédito porque cambié el plástico. Este mes (noviembre) ya lo tenía pago y cuando actualicé los datos mencionados, me volvieron a cargar el ca...

Iselovg_perez

Casual Listener

1274 Views

4 replies

0 likes

Pago
  • 1274 Views
  • 4 replies
  • 0 likes

Solved!! Descarga

Se puede descargar una única canción de un álbum?

Newbie

Se puede descargar una única canción de un álbum?

osornios

Spotify Star

1734 Views

5 replies

0 likes

  • 1734 Views
  • 5 replies
  • 0 likes

Update of playlists between computer and mobile phone ?

Hi, I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i go on spotifiy on my computer, i don't see the adding songs in th...

Casual Listener

Hi,   I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i g...

headey

Roadie

29342 Views

7 replies

2 likes

  • 29342 Views
  • 7 replies
  • 2 likes

Solved!! "Quit" or "Exit" button needed

Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.

Casual Listener

Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.

user-removed

Not applicable

5578 Views

5 replies

0 likes

  • 5578 Views
  • 5 replies
  • 0 likes

"Downloaded" Filter only showing a few of my downloaded albums / playlists

Hello, I have about 10 playlists downloaded on to my phone. When I go to filter only downloaded playlists, it is only showing 4 of those. I can't figure out what else could be filtering them out. Please advise. I did not see another topic on point to...

Casual Listener

Hello,   I have about 10 playlists downloaded on to my phone.   When I go to filter only downloaded playlists, it is only showing 4 of those.   I can't figure out what else could...

Joe

Community Legend

988 Views

3 replies

0 likes

  • 988 Views
  • 3 replies
  • 0 likes

Spotify don't read sd card

My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)

Casual Listener

My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)

henkjan-spot

Casual Listener

1357 Views

8 replies

0 likes

  • 1357 Views
  • 8 replies
  • 0 likes

No me encuentran

No pueden ver mi perfil. Ayuda por favor

Casual Listener

No pueden ver mi perfil. Ayuda por favor

user-removed

Not applicable

1006 Views

2 replies

0 likes

  • 1006 Views
  • 2 replies
  • 0 likes

Solved!! I can't skip forward or back on songs with premium

I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the skip forward and back arrows are grey

Casual Listener

I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the sk...

Rapica97

Casual Listener

11265 Views

2 replies

0 likes

  • 11265 Views
  • 2 replies
  • 0 likes

Solved!! Spotify blocking text message alerts

When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work because I didn't hear the alert so my boss found someo...

Regular

When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work bec...

Joe

Community Legend

1177 Views

4 replies

0 likes

  • 1177 Views
  • 4 replies
  • 0 likes

Premium features enabled after device change

While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen music while going home. I noticed that I was able t...

Newbie

While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen ...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

I have premium - I can't listen to what I want on my mobile device

I just signed up for a spotify premium account. I did so online with my desktop computer. Things work fine there. But when I go to my phone, I start having problems. The biggest one is I still cannot play songs in order. I pressed the button that was...

Newbie

I just signed up for a spotify premium account. I did so online with my desktop computer. Things work fine there. But when I go to my phone, I start having problems. The biggest one is I still cannot...

Joe

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Killing my data plan

How can I listen to music without sucking the life out of my data plan???

Casual Listener

How can I listen to music without sucking the life out of my data plan???

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Solved!! Lower volume?

Hi,I am using latest Spotify app (8.4.11.1283) on OnePlus 3T with OxygenOS 4.1.6. My device is not rooted or unlocked but it's a general problem, when I'm listening to music on Spotify the overall volume is lower when compared to other sources even w...

Casual Listener

Hi, I am using latest Spotify app (8.4.11.1283) on OnePlus 3T with OxygenOS 4.1.6. My device is not rooted or unlocked but it's a general problem, when I'm listening to music on Spotify the overal...

itsgalb

Casual Listener

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes