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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389525 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8107 Views

0 replies

7 likes

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Gramofon - Shuffle

For a long time, I have a problem with the turntable that I control the Android app. When shuffle playing a playlist, several songs are repeated in the queue. There was not a long time ago. Can this be fixed? well thank you

Roadie

For a long time, I have a problem with the turntable that I control the Android app. When shuffle playing a playlist, several songs are repeated in the queue. There was not a long time ago. Can this ...

lubos

Roadie

604 Views

2 replies

0 likes

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Si blocca

Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?

Newbie

Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?

1302 Views

0 replies

0 likes

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Mi cuenta es semi premium

Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me llego mi recibo de cobro y todo.

Casual Listener

Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me ...

Joe

Community Legend

619 Views

1 replies

0 likes

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The max volume of Spotify on Android is very quiet.

As I said above, the max volume of Spotify is about half of my PowerAmp volume. I have turned off all volume settings in Poweramp and I still hear my music better. It's there any way to increase the max volume of Spotify? I can barely hear my music w...

Regular

As I said above, the max volume of Spotify is about half of my PowerAmp volume. I have turned off all volume settings in Poweramp and I still hear my music better. It's there any way to increase the ...

schjano

Music Fan

41768 Views

53 replies

6 likes

  • 41768 Views
  • 53 replies
  • 6 likes

Huawei p9 crash, crash, crash

Spotify loves crashing on that device, app works but as soon I press any button I find myself on home screen.Any brilliant ideas?

Music Fan

Spotify loves crashing on that device, app works but as soon I press any button I find myself on home screen. Any brilliant ideas? 😞

emilygraybugg

Newbie

1183 Views

1 replies

0 likes

Huawei p9 crash
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Spotify não conecta ao meu Wi-Fi

Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica offline toda HR. Todos os aplicativos funcionam per...

Visitor

Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica ...

4109 Views

0 replies

5 likes

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  • 5 likes

Unable to login to Android App

When I try to login to the app I am prompted with a message that says I do not have an account. When I try to login with facebook it says there is no facebook account linked to spotify. So I then try to create a new account... it says my email is cur...

Visitor

When I try to login to the app I am prompted with a message that says I do not have an account.  When I try to login with facebook it says there is no facebook account linked to spotify.  ...

Slackness

Newbie

496 Views

2 replies

0 likes

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Can't play full album on phone with premium

I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffle but it still won't play a full album, any ideas, ...

Newbie

I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffl...

267 Views

0 replies

0 likes

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Volume low on Android

Since 2014 I have the same problem with volume of Spotify that compared with the other apps like Play music or Deezer, the volume is extremely low compared to the others.I already desabled the equalizer, put the download on extremely quality e nothin...

Regular

Since 2014 I have the same problem with volume of Spotify that compared with the other apps like Play music or Deezer, the volume is extremely low compared to the others. I already desabled the equa...

309 Views

0 replies

0 likes

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Playing spoyify in the car

Why does my Samsung s8 not play android auto in my car when my old samsung s6 did ??

Newbie

Why does my Samsung s8 not play android auto in my car when my old samsung s6 did ??

440 Views

0 replies

0 likes

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Spotify automatically "deletes" offline songs

Hello, I've a problem with Spotify...I have 10GB of downloaded music and suddenly, Spotify does not recognize dowloaded songs (watching the app's info the space occupied is still 10GB) and it starts to download them again...In this way when I'm not c...

Regular

Hello, I've a problem with Spotify... I have 10GB of downloaded music and suddenly, Spotify does not recognize dowloaded songs (watching the app's info the space occupied is still 10GB) and it start...

tetsuohiryu

Gig Goer

967 Views

5 replies

1 likes

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  • 1 likes

No se activó mi cuenta premium

Buenos días, hace un momento quise activar mi cuenta premium con la promoción de 3 meses por 0,99 $, hice todo correctamente pero el momento del cobro me salio un mensaje que decía que mi banco esta pasando un mal día y demás cuestiones, aun así me c...

Visitor

Buenos días, hace un momento quise activar mi cuenta premium con la promoción de 3 meses por 0,99 $, hice todo correctamente pero el momento del cobro me salio un mensaje que decía que mi banco esta ...

Rubi2

Casual Listener

3260 Views

14 replies

0 likes

Premium
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Solved!! Problema con la reproducción de playlist

El dia de ayer adquirí un plan familiar premium y todo estaba bien al parecer, pero el día de hoy estaba escuchando un playlist y utilice varias veces el boton de siguiente, pero despues de que lo presione ciertas veces se bloqueo y me apareció un me...

Newbie

El dia de ayer adquirí un plan familiar premium y todo estaba bien al parecer, pero el día de hoy estaba escuchando un playlist y utilice varias veces el boton de siguiente, pero despues de que lo pr...

Joe

Community Legend

767 Views

1 replies

0 likes

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  • 1 replies
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Offline Music Deleted... Again.

I'm getting tired of this **bleep**. I've been a premium user for long and I'm always experiencing this issue. I do not demand an answer and I don't care how many times this topic is posted. If I pay for offline music I expect to be able to hear my o...

Newbie

I'm getting tired of this **bleep**. I've been a premium user for long and I'm always experiencing this issue. I do not demand an answer and I don't care how many times this topic is posted. If I pay...

tetsuohiryu

Gig Goer

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Spotify premium en móvil no funciona

hola. soy de españa. tengo una cuenta premium, en el ordenador funciona perfectamente pero no en mi dispositivo movil no. las playlists no me permite saltar de cancion, adelantar o retrasar la cancion, tampoco me permite pasar muchas cancion porque m...

Newbie

hola. soy de españa. tengo una cuenta premium, en el ordenador funciona perfectamente pero no en mi dispositivo movil no. las playlists no me permite saltar de cancion, adelantar o retrasar la cancio...

Mayra10

Newbie

717 Views

1 replies

0 likes

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  • 1 replies
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Why is my premium not working ?

Yesterday i did buy me a premium membership,now i cant even skip or shuffle it says get premium now and it trlls me to buy again bit i did already paid for it can someone help me ??

Newbie

Yesterday i did buy me a premium membership,now i cant even skip or shuffle it says get premium now and it trlls me to buy again bit i did already paid for it can someone help me ??

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Spotify unable to move past ad

Every time I go to play a playlist and it does the 30 minutes ad free, it plays this gap ad. Except, it doesn't play an ad it just shows an ad screen for 7 seconds then just stops. You can play the 7 seconds over and over, but there is no way to get ...

Newbie

Every time I go to play a playlist and it does the 30 minutes ad free, it plays this gap ad. Except, it doesn't play an ad it just shows an ad screen for 7 seconds then just stops. You can play the 7...

299 Views

0 replies

0 likes

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Soundalive

Hello. I have got a problem with Soundalive. My phone Samsung Galaxy Alpha in Samsung Music app have Soundalive, but when I enter to equalizer in Spotify, I have a "casual" equalizer. Is it possible to set Soundalive in Spotify? (Sorry for my bad Eng...

Newbie

Hello. I have got a problem with Soundalive. My phone Samsung Galaxy Alpha in Samsung Music app have Soundalive, but when I enter to equalizer in Spotify, I have a "casual" equalizer. Is it possible ...

1485 Views

0 replies

0 likes

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Solved!! Músicas Salvas

Pela segunda vez, tanto minhas músicas quanto as músicas já baixadas somem repentinamente do meu dispositivo, e algumas outras que deixo salvas desaparecem e sempre tenho de procura-las novamente. O que pode estar acontecendo? Não é problema com o ce...

Casual Listener

Pela segunda vez, tanto minhas músicas quanto as músicas já baixadas somem repentinamente do meu dispositivo, e algumas outras que deixo salvas desaparecem e sempre tenho de procura-las novamente. O ...

kaiquesavio

Casual Listener

843 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Smartwatch S3 classic

Hello Comunity,I have a Problem With my Spotify App on my New Samsung Gear S3 classic. I have connected my Spotify Account With Facebook Account. When I log in With my Facebook always comes a Error "log in failed". I don't know why.Thank You for your...

Newbie

Hello Comunity, I have a Problem With my Spotify App on my New Samsung Gear S3 classic. I have connected my Spotify Account With Facebook Account. When I log in With my Facebook always comes a Err...

233 Views

0 replies

0 likes

  • 233 Views
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