Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

378467 Views

541 replies

34 likes

Account
Free
  • 378467 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7681 Views

0 replies

7 likes

  • 7681 Views
  • 0 replies
  • 7 likes

Getting Songs From Pc to Phone

Basically I have a quite limited data plan, therefore I was wondering if it may be possible to transfer the encrypted music files downloaded from my pc Spotify app and get my android Spotify app to read them without having to download them twice. Als...

Newbie

Basically I have a quite limited data plan, therefore I was wondering if it may be possible to transfer the encrypted music files downloaded from my pc Spotify app and get my android Spotify app to r...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Gramofon - Shuffle

For a long time, I have a problem with the turntable that I control the Android app. When shuffle playing a playlist, several songs are repeated in the queue. There was not a long time ago. Can this be fixed? well thank you

Roadie

For a long time, I have a problem with the turntable that I control the Android app. When shuffle playing a playlist, several songs are repeated in the queue. There was not a long time ago. Can this ...

lubos

Roadie

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Si blocca

Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?

Newbie

Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?

1296 Views

0 replies

0 likes

  • 1296 Views
  • 0 replies
  • 0 likes

Mi cuenta es semi premium

Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me llego mi recibo de cobro y todo.

Casual Listener

Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me ...

Joe

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

The max volume of Spotify on Android is very quiet.

As I said above, the max volume of Spotify is about half of my PowerAmp volume. I have turned off all volume settings in Poweramp and I still hear my music better. It's there any way to increase the max volume of Spotify? I can barely hear my music w...

Regular

As I said above, the max volume of Spotify is about half of my PowerAmp volume. I have turned off all volume settings in Poweramp and I still hear my music better. It's there any way to increase the ...

schjano

Music Fan

41345 Views

53 replies

6 likes

  • 41345 Views
  • 53 replies
  • 6 likes

Huawei p9 crash, crash, crash

Spotify loves crashing on that device, app works but as soon I press any button I find myself on home screen.Any brilliant ideas?

Music Fan

Spotify loves crashing on that device, app works but as soon I press any button I find myself on home screen. Any brilliant ideas? 😞

emilygraybugg

Newbie

1169 Views

1 replies

0 likes

Huawei p9 crash
  • 1169 Views
  • 1 replies
  • 0 likes

Spotify não conecta ao meu Wi-Fi

Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica offline toda HR. Todos os aplicativos funcionam per...

Visitor

Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica ...

4093 Views

0 replies

5 likes

  • 4093 Views
  • 0 replies
  • 5 likes

Unable to login to Android App

When I try to login to the app I am prompted with a message that says I do not have an account. When I try to login with facebook it says there is no facebook account linked to spotify. So I then try to create a new account... it says my email is cur...

Visitor

When I try to login to the app I am prompted with a message that says I do not have an account.  When I try to login with facebook it says there is no facebook account linked to spotify.  ...

Slackness

Newbie

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Can't play full album on phone with premium

I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffle but it still won't play a full album, any ideas, ...

Newbie

I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffl...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Volume low on Android

Since 2014 I have the same problem with volume of Spotify that compared with the other apps like Play music or Deezer, the volume is extremely low compared to the others.I already desabled the equalizer, put the download on extremely quality e nothin...

Regular

Since 2014 I have the same problem with volume of Spotify that compared with the other apps like Play music or Deezer, the volume is extremely low compared to the others. I already desabled the equa...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Playing spoyify in the car

Why does my Samsung s8 not play android auto in my car when my old samsung s6 did ??

Newbie

Why does my Samsung s8 not play android auto in my car when my old samsung s6 did ??

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Spotify automatically "deletes" offline songs

Hello, I've a problem with Spotify...I have 10GB of downloaded music and suddenly, Spotify does not recognize dowloaded songs (watching the app's info the space occupied is still 10GB) and it starts to download them again...In this way when I'm not c...

Regular

Hello, I've a problem with Spotify... I have 10GB of downloaded music and suddenly, Spotify does not recognize dowloaded songs (watching the app's info the space occupied is still 10GB) and it start...

tetsuohiryu

Gig Goer

937 Views

5 replies

1 likes

  • 937 Views
  • 5 replies
  • 1 likes

No se activó mi cuenta premium

Buenos días, hace un momento quise activar mi cuenta premium con la promoción de 3 meses por 0,99 $, hice todo correctamente pero el momento del cobro me salio un mensaje que decía que mi banco esta pasando un mal día y demás cuestiones, aun así me c...

Visitor

Buenos días, hace un momento quise activar mi cuenta premium con la promoción de 3 meses por 0,99 $, hice todo correctamente pero el momento del cobro me salio un mensaje que decía que mi banco esta ...

Rubi2

Casual Listener

3178 Views

14 replies

0 likes

Premium
  • 3178 Views
  • 14 replies
  • 0 likes

Solved!! Problema con la reproducción de playlist

El dia de ayer adquirí un plan familiar premium y todo estaba bien al parecer, pero el día de hoy estaba escuchando un playlist y utilice varias veces el boton de siguiente, pero despues de que lo presione ciertas veces se bloqueo y me apareció un me...

Newbie

El dia de ayer adquirí un plan familiar premium y todo estaba bien al parecer, pero el día de hoy estaba escuchando un playlist y utilice varias veces el boton de siguiente, pero despues de que lo pr...

Joe

Community Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Offline Music Deleted... Again.

I'm getting tired of this **bleep**. I've been a premium user for long and I'm always experiencing this issue. I do not demand an answer and I don't care how many times this topic is posted. If I pay for offline music I expect to be able to hear my o...

Newbie

I'm getting tired of this **bleep**. I've been a premium user for long and I'm always experiencing this issue. I do not demand an answer and I don't care how many times this topic is posted. If I pay...

tetsuohiryu

Gig Goer

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Spotify premium en móvil no funciona

hola. soy de españa. tengo una cuenta premium, en el ordenador funciona perfectamente pero no en mi dispositivo movil no. las playlists no me permite saltar de cancion, adelantar o retrasar la cancion, tampoco me permite pasar muchas cancion porque m...

Newbie

hola. soy de españa. tengo una cuenta premium, en el ordenador funciona perfectamente pero no en mi dispositivo movil no. las playlists no me permite saltar de cancion, adelantar o retrasar la cancio...

Mayra10

Newbie

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Why is my premium not working ?

Yesterday i did buy me a premium membership,now i cant even skip or shuffle it says get premium now and it trlls me to buy again bit i did already paid for it can someone help me ??

Newbie

Yesterday i did buy me a premium membership,now i cant even skip or shuffle it says get premium now and it trlls me to buy again bit i did already paid for it can someone help me ??

Joe

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Spotify unable to move past ad

Every time I go to play a playlist and it does the 30 minutes ad free, it plays this gap ad. Except, it doesn't play an ad it just shows an ad screen for 7 seconds then just stops. You can play the 7 seconds over and over, but there is no way to get ...

Newbie

Every time I go to play a playlist and it does the 30 minutes ad free, it plays this gap ad. Except, it doesn't play an ad it just shows an ad screen for 7 seconds then just stops. You can play the 7...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Soundalive

Hello. I have got a problem with Soundalive. My phone Samsung Galaxy Alpha in Samsung Music app have Soundalive, but when I enter to equalizer in Spotify, I have a "casual" equalizer. Is it possible to set Soundalive in Spotify? (Sorry for my bad Eng...

Newbie

Hello. I have got a problem with Soundalive. My phone Samsung Galaxy Alpha in Samsung Music app have Soundalive, but when I enter to equalizer in Spotify, I have a "casual" equalizer. Is it possible ...

1462 Views

0 replies

0 likes

  • 1462 Views
  • 0 replies
  • 0 likes

Solved!! Músicas Salvas

Pela segunda vez, tanto minhas músicas quanto as músicas já baixadas somem repentinamente do meu dispositivo, e algumas outras que deixo salvas desaparecem e sempre tenho de procura-las novamente. O que pode estar acontecendo? Não é problema com o ce...

Casual Listener

Pela segunda vez, tanto minhas músicas quanto as músicas já baixadas somem repentinamente do meu dispositivo, e algumas outras que deixo salvas desaparecem e sempre tenho de procura-las novamente. O ...

kaiquesavio

Casual Listener

824 Views

3 replies

1 likes

  • 824 Views
  • 3 replies
  • 1 likes