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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239688 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239688 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600549 Views

79 replies

3 likes

  • 600549 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492999 Views

581 replies

42 likes

Account
Free
  • 492999 Views
  • 581 replies
  • 42 likes

Premium wants more premium

I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any help

Visitor

I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any h...

Joe

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! Upload local files to Spotify?

I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android version yet?

Gig Goer

I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android ve...

clicheusername

Gig Goer

2472 Views

6 replies

0 likes

  • 2472 Views
  • 6 replies
  • 0 likes

Copy playlist to new account

Need help from chat team

Casual Listener

Need help from chat team

Fleanobelleau34

Casual Listener

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Se pausan las canciones a los 4 según / the songs get pause at 4 seconds

Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.

Newbie

Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.

501 Views

0 replies

1 likes

  • 501 Views
  • 0 replies
  • 1 likes

All music deleted, kept playing went way over my data limit.

Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone will help.I noticed a few topics on all downloaded...

Casual Listener

Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone...

Markmeima1990

Casual Listener

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Downloaded Music Albums not longer downloaded

Hi Everybody,first sorry for my bad english So i have a question about Spotify.Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Downloaded.I read about it, that it could be not enough Disk Space at t...

Newbie

Hi Everybody, first sorry for my bad english 🙂   So i have a question about Spotify. Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Down...

foetlunder1979

Newbie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

carpetas y canciones borradas en spotify

Hola, Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una vez, de modo que no sé que ha pasado. Después he entrado en s...

Casual Listener

Hola,   Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una v...

Marienn

Newbie

837 Views

2 replies

1 likes

  • 837 Views
  • 2 replies
  • 1 likes

Spotify Won't Use certain Wifi

Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on the train for example but get the "No Internet Connection" message ...

Casual Listener

Hi all   I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home.  I can have a strong Wifi connection in my work or on...

1179849035

Newbie

10939 Views

5 replies

1 likes

  • 10939 Views
  • 5 replies
  • 1 likes

Behind the lyrics

I am using an asus zenfone 2 5.0 but BTL doesnt work. The feature is turned on in the settings but still nothing shows even on BTL playslist and to songs I know that has btl

Visitor

I am using an asus zenfone 2 5.0 but BTL doesnt work. The feature is turned on in the settings but still nothing shows even on BTL playslist and to songs I know that has btl

Nic0olai

Casual Listener

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Lockscreen picture

When i play the music and the phone is in stand-by mode the album picture is not on display. How i can fix this problem ?.Huawei p9 lite

Casual Listener

When i play the music and the phone is in stand-by mode the album picture is not on display. How i can fix this problem ?. Huawei p9 lite

Nikcgi

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

Spotify used 8 gb of cellular data with "Download using cellular" set to off.

When I got into work this morning, I noticed Spotify had used 8 gb of data. I have a few downloaded playlists and have music quality set to "Extreme." However, "Download using cellular" is set to off. My commute is about 20 minutes, so unlikely I lis...

Newbie

When I got into work this morning, I noticed Spotify had used 8 gb of data.   I have a few downloaded playlists and have music quality set to "Extreme."   However, "Download using cellu...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
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So is the Android app really that bad?

I pay for Slacker Radio Premium and their Android app is a bit buggy as well and their licensing is tad lacking. I was looking into switching to Spotify until I read this forum. Is there that many problems with Android? I usually listen to my music i...

Casual Listener

I pay for Slacker Radio Premium and their Android app is a bit buggy as well and their licensing is tad lacking.  I was looking into switching to Spotify until I read this forum.  Is there ...

Fatspleen

Newbie

6246 Views

23 replies

1 likes

  • 6246 Views
  • 23 replies
  • 1 likes

Song doesn't skip when swiping the cover art sometimes

Most of the time it doesn't skip song when swiping cover art, but shows new songs cover and continues old songs audio.

Regular

Most of the time it doesn't skip song when swiping cover art, but shows new songs cover and continues old songs audio.

703 Views

0 replies

0 likes

Android 7.0
bug fix
  • 703 Views
  • 0 replies
  • 0 likes

Clearing data without deleting offline music

I want to clear data without deleting my offline music. As you know when you play music on Spotify it downloads the streamed music which is not available offline. And if you download manually for offline listening. You can listen later on offline. Bu...

Casual Listener

I want to clear data without deleting my offline music. As you know when you play music on Spotify it downloads the streamed music which is not available offline. And if you download manually for off...

baranoneren

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Notifications Will Not Go Away

I have clicked on Everything it will Not go away, How about putting the actual thing the site is notifying about In the Pull-down menu?

Casual Listener

I have clicked on Everything it will Not go away, How about putting the actual thing the site is notifying about In the Pull-down menu?

Joe

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Expanded notification menu different without bigger cover

I have a Note 3 With the latest update and Lollipop 5.0. That menu used to be normal once. Reinstalling the app didn't work, is it for some update requiring newer OSes?

Newbie

I have a Note 3 With the latest update and Lollipop 5.0. That menu used to be normal once. Reinstalling the app didn't work, is it for some update requiring newer OSes?

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Modo aleatorio en la versión movil de la app

Hola. Tengo la app en android y soy cliente premium. Quiero desactivar el modo aleatorio de reproduccion para escuchar los discos completos y en orden, pero no se como. ¿Alguien lo sabe?

Newbie

Hola. Tengo la app en android y soy cliente premium. Quiero desactivar el modo aleatorio de reproduccion para escuchar los discos completos y en orden, pero no se como. ¿Alguien lo sabe?

1123 Views

0 replies

0 likes

  • 1123 Views
  • 0 replies
  • 0 likes

spotify premium doesn't work in my phone

pls help me guys i buy spotify premium today. in my pc it work clearly but in my android phone premium doesn't work

Casual Listener

pls help me guys i buy spotify premium today. in my pc it work clearly but in my android phone premium doesn't work

mucahitkara

Casual Listener

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

opción "almacenamiento" desapareció

en la mañana estaba reproduciendo un álbum que tenía offline, de repente se detuvo y todas mis descargas se eliminaron, en el almacenamiento del dispositivo aparece el contenido de spotify en mi SD, pero en la aplicación la opción de "almacenamiento"...

Casual Listener

en la mañana estaba reproduciendo un álbum que tenía offline, de repente se detuvo y todas mis descargas se eliminaron, en el almacenamiento del dispositivo aparece el contenido de spotify en mi SD, ...

650 Views

0 replies

0 likes

  • 650 Views
  • 0 replies
  • 0 likes

Can't delete a playlist

Hi got a problem here i've try looking for a solution but found nothing i got a playlist that i can't delete on my phones the playlist name appear as loading... On my laptop it does have a name but same poblem when i try to delete it the app crash no...

Newbie

Hi got a problem here i've try looking for a solution but found nothing i got a playlist that i can't delete on my phones the playlist name appear as loading... On my laptop it does have a name but s...

Joe

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes