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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7367 Views

0 replies

7 likes

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Won't download when connected to wifi

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular download option on and off and turning mobile data o...

Casual Listener

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular d...

peter_xxx

Regular

46043 Views

23 replies

11 likes

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  • 23 replies
  • 11 likes

Galaxy s8+ spotify pause randomly

Hello i use my new Galaxy S8+ and i got an issue during the listening. Spotify just pause the song randomly I have to skip or restart the song to continue my listening.I have put spotify app in the battery saving exclusion like I read in other post b...

Regular

Hello i use my new Galaxy S8+ and i got an issue during the listening. Spotify just pause the song randomly I have to skip or restart the song to continue my listening. I have put spotify app in t...

Wonkza

Newbie

11339 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Superuser Contribution Opçao de armazenamento no cartao sd sumiu.

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

Casual Listener

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

user-removed

Not applicable

598 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can´t listen on my car and at home, bluetooth problems?

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

Newbie

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

michaelaktas

Music Fan

414 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Disappearing music or unable to download to SD card.

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no storage option in the menu. It's infuriating. I don't kn...

Casual Listener

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no stora...

Joe

Community Legend

367 Views

1 replies

1 likes

  • 367 Views
  • 1 replies
  • 1 likes

I can not share music on Twitter

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

Visitor

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

256 Views

0 replies

0 likes

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Solved!! Can't find party mode

Hi !I can't find the party mode to have a non-stop DJ mix....

Visitor

Hi ! I can't find the party mode to have a non-stop DJ mix....

Joe

Community Legend

11283 Views

5 replies

0 likes

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Superuser Contribution WEIRD SOUNDS OUT OF SPOTIFY

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playing a certain song is a premium feature, ....." this ...

Casual Listener

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playin...

Charlieshinkr

Casual Listener

635 Views

2 replies

0 likes

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No Behind the Lyrics feature in Oppo F1s

Good day!I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the lyrics is only available only in some selected tracks. bu...

Newbie

Good day! I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the ly...

543 Views

0 replies

1 likes

  • 543 Views
  • 0 replies
  • 1 likes

Paused song resumes after any system sound

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was playing before the system event. An example of what happen...

Casual Listener

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was pl...

Joe

Community Legend

2357 Views

3 replies

0 likes

bug android
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Where is my saved music, artists tab, album tab, etc?

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Newbie

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Joe

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help Please

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont come out on developer options ??? How can i fix this

Casual Listener

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont co...

aaronbalderas

Newbie

677 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Downloaded Music Disappearing

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't change any of the settings or alter anything at all. I was ...

Casual Listener

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't chan...

DaireJ

Casual Listener

759 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Downloaded but un-followed music

Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is adding to the playlist?Becasue there are playlists tha...

Newbie

Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is add...

Joe

Community Legend

688 Views

1 replies

0 likes

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Marantz M-CR603 connects to Iphone and Mac but not to Android ?

Hi everyone, I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible.Nonetheless, it works fine with :- my mac (through the system but not through the spotify app)- an iPhone (through the spotify app)Bu...

Casual Listener

Hi everyone,   I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible. Nonetheless, it works fine with : - my mac (through the system but not...

Joe

Community Legend

3909 Views

3 replies

0 likes

Android
Connect
M-CR603
Marantz
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  • 3 replies
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Spotify no pantalla de bloquea

Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular tengo que desbloquearlo para cambiar de cancion o d...

Newbie

Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular ...

455 Views

0 replies

0 likes

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Superuser Contribution Spotify randomly changes song mid tack to foreign music

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried restarting my phone. Deleting and reinstalling the a...

Newbie

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried r...

393 Views

0 replies

0 likes

  • 393 Views
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Have to force Spotify to quit and then restart to connect to Chromecast

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware.Actions taken:1. Gave Spotify a single star rating on Google Play. Does not fix the p...

Newbie

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware. Actions taken: 1. Gave Spotif...

414 Views

0 replies

1 likes

  • 414 Views
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Unable to Search for Another User When Sharing

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing directly to other users within the app any more? I ...

Regular

When I am trying to share a playlist, I cannot search for other users / usernames. I can only share links externally via Facebook, Twitter, SMS, "copy link" or "other." Is there not a way of sharing ...

Jacob

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Issue Downloading Albums Or Playlists

Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration options to enable it... I attached two images

Casual Listener

Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration...

LarenzMejia

Casual Listener

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes