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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6842 Views

0 replies

7 likes

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Old Spotify Client appearing on Samsung J3

Hello, On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of playlist, and whne every she shares a playlist with me it app...

Casual Listener

Hello,  On my friend's new Samsung J3 a much, much older version of Spotify is appearing. It has no music codes or anything. I can't share playlists with her either. It has mixes instead of pla...

Joe

Community Legend

554 Views

3 replies

0 likes

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Playlist ending early

So my playlist is constantly ending before it has played all the songs on the list. Does anyone know how to fix this? It has been happening for most of the 2 years I have had spotify.

Casual Listener

So my playlist is constantly ending before it has played all the songs on the list. Does anyone know how to fix this? It has been happening for most of the 2 years I have had spotify.

hotnspicyyyyyy

Roadie

696 Views

3 replies

0 likes

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Problemas con la app

Buenas tardes, disculpe he tenido problemas con la app, tales que la versión es inestable en mi dispositivo el cual es un LG G3 la aplicación se detiene a cada rato y la música se detiene.

Newbie

Buenas tardes, disculpe he tenido problemas con la app, tales que la versión es inestable en mi dispositivo el cual es un LG G3 la aplicación se detiene a cada rato y la música se detiene.

239 Views

0 replies

0 likes

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spotify keeps deleting my downloaded music

hispotify keeps deleting my musica few weeks back it just deleted half, i downloaded it agaon, all was finetwo days ago it deleted all my downloaded songs but one (yay)i dont have wifi at home so today i went into uni and downloaded all my 3200 songs...

Music Fan

hi spotify keeps deleting my music a few weeks back it just deleted half, i downloaded it agaon, all was fine two days ago it deleted all my downloaded songs but one (yay) i dont have wifi at hom...

Lifeloverr

Music Fan

537 Views

2 replies

0 likes

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Music Suddenly Stops

Hi,I am experiencing an issue with Spotify: my music suddenly stops playing. When I go to resume the song, I have to start it from the beginning. After restarting the song, the problem will happen again and again, until I restart the phone. It will t...

Visitor

Hi, I am experiencing an issue with Spotify: my music suddenly stops playing. When I go to resume the song, I have to start it from the beginning. After restarting the song, the problem will happe...

user-removed

Not applicable

10164 Views

15 replies

2 likes

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  • 15 replies
  • 2 likes

Spotify opens and starts playing after phone call

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background necessarily. It's very disruptive and actually startles...

Newbie

I just upgraded to premium. Ever since then, if I take a phone call, or miss a phone call... The spotify app opens and just starts playing. It isn't previously open, or running in the background nece...

BMM194

Newbie

28772 Views

11 replies

27 likes

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Samsung Gear App no longer available?

I've searched for over an hour here and on Google and didn't find anything about this.I just got a Gear S2 I live in USA but the app is nowhere to be found.At first it was there but said no longer available when I tried to download. Now it doesn't ev...

Newbie

I've searched for over an hour here and on Google and didn't find anything about this. I just got a Gear S2 I live in USA but the app is nowhere to be found. At first it was there but said no l...

504 Views

0 replies

1 likes

  • 504 Views
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Won't download when connected to wifi

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular download option on and off and turning mobile data o...

Casual Listener

Hi I cannot download songs when connected to wifi. It displays the message "go to settings to download using cellular" I am definitely wifi connected and have experimented with turning the cellular d...

peter_xxx

Regular

45694 Views

23 replies

11 likes

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Galaxy s8+ spotify pause randomly

Hello i use my new Galaxy S8+ and i got an issue during the listening. Spotify just pause the song randomly I have to skip or restart the song to continue my listening.I have put spotify app in the battery saving exclusion like I read in other post b...

Regular

Hello i use my new Galaxy S8+ and i got an issue during the listening. Spotify just pause the song randomly I have to skip or restart the song to continue my listening. I have put spotify app in t...

Wonkza

Newbie

11240 Views

11 replies

1 likes

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Superuser Contribution Opçao de armazenamento no cartao sd sumiu.

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

Casual Listener

A opçao de salvar os downloads no cartao sd sumiu das configuraçoes oque eu faço ?

user-removed

Not applicable

587 Views

1 replies

0 likes

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Can´t listen on my car and at home, bluetooth problems?

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

Newbie

Hi, i have the premium account for a while and suddenly i can´t listen Spotify in my car and at home, maybe it´s the bluetooth connection but everything seems to be ok in my cel phone (Huawei p9 lite)

michaelaktas

Music Fan

392 Views

1 replies

0 likes

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Disappearing music or unable to download to SD card.

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no storage option in the menu. It's infuriating. I don't kn...

Casual Listener

This is driving me mad. Ill spend ages downloading music to my SD card and then it'll just disappear so I can't play anything whilst offline. When I try to download again via Wi-Fi, there is no stora...

Joe

Community Legend

351 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

I can not share music on Twitter

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

Visitor

Hello, I have spotify account with Facebook and I could always share music on twitter without problem, but now I can not, when I want to share some song, it tells me that it is not possible. Thanks.

247 Views

0 replies

0 likes

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Solved!! Can't find party mode

Hi !I can't find the party mode to have a non-stop DJ mix....

Visitor

Hi ! I can't find the party mode to have a non-stop DJ mix....

Joe

Community Legend

11237 Views

5 replies

0 likes

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Superuser Contribution WEIRD SOUNDS OUT OF SPOTIFY

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playing a certain song is a premium feature, ....." this ...

Casual Listener

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playin...

Charlieshinkr

Casual Listener

622 Views

2 replies

0 likes

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No Behind the Lyrics feature in Oppo F1s

Good day!I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the lyrics is only available only in some selected tracks. bu...

Newbie

Good day! I would like to know the reason why Oppo F1s doesn't have the feature "behind the lyrics". Is this only available for known device only like iphone and samsung? I know that behind the ly...

535 Views

0 replies

1 likes

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Paused song resumes after any system sound

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was playing before the system event. An example of what happen...

Casual Listener

Ever since the last update (currently on version 8.4.3.479 armV7), playing any system sound - such as an alarm, a phonecall or similar - will make Spotify resume playing, even if no music was pl...

Joe

Community Legend

2309 Views

3 replies

0 likes

bug android
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Where is my saved music, artists tab, album tab, etc?

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Newbie

I don't want to make a daily mix, I want to listen to the music I saved. I'm using a Samsung Galaxy S6 btw.

Joe

Community Legend

378 Views

1 replies

0 likes

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Superuser Contribution Help Please

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont come out on developer options ??? How can i fix this

Casual Listener

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont co...

aaronbalderas

Newbie

645 Views

4 replies

0 likes

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Solved!! Downloaded Music Disappearing

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't change any of the settings or alter anything at all. I was ...

Casual Listener

I've only been a premium subscriber for a couple of months but already my downloaded music has disappeared twice for no apparent reason. I still had plenty of memory on my SD card & I didn't chan...

DaireJ

Casual Listener

729 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes