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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111329 Views

26 replies

3 likes

  • 111329 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223934 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223934 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581192 Views

79 replies

3 likes

  • 581192 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478469 Views

577 replies

40 likes

Account
Free
  • 478469 Views
  • 577 replies
  • 40 likes

Android Auto - Spotify not showing up

Has Spotify discontinued support for Android Auto (or vice versa)? It worked fine yesterday, and then today for whatever reason it wasn't available in the AA App. This is an extrememly important feature for me so I'm curious if there is any reason it...

Regular

Has Spotify discontinued support for Android Auto (or vice versa)? It worked fine yesterday, and then today for whatever reason it wasn't available in the AA App.    This is an extrememly...

paredamerik

Newbie

989 Views

1 replies

1 likes

  • 989 Views
  • 1 replies
  • 1 likes

Solved!! Premium Won't Work.

Yesterday I began my free trial with premium and this is working fine on my laptop but not my phone and I saw that other people were told to try logging in with their username as opposed to email address but this isn't working either? Please help!

Casual Listener

Yesterday I began my free trial with premium and this is working fine on my laptop but not my phone and I saw that other people were told to try logging in with their username as opposed to email add...

Emma309

Casual Listener

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Saved playlists keep unsaving! I currently use Spotify on an lpod and two Hudl 2.

I save my playlists on the SD card on the hudls and internal on the iPod. My wife doesn't really use hers so I am not saving on more than the three devices. It is extremely frustrating as when I go offline I can't access my music. Please can anyone o...

Newbie

I save my playlists on the SD card on the hudls and internal on the iPod. My wife doesn't really use hers so I am not saving on more than the three devices. It is extremely frustrating as when I go o...

614 Views

0 replies

1 likes

  • 614 Views
  • 0 replies
  • 1 likes

Superuser Contribution Esta cancion no esta disponible

Desde spotify en el ordenador puedo escuchar todas las canciones, pero luego desde la aplicacion en el mobil no puedo escuchar muchas de las que tengo en la playlist, o que busco y que desde el ordenador si que podia escuchar. Desde el mobil las canc...

Newbie

Desde spotify en el ordenador puedo escuchar todas las canciones, pero luego desde la aplicacion en el mobil no puedo escuchar muchas de las que tengo en la playlist, o que busco y que desde el orden...

xXx_Wehrmacht69

Newbie

6055 Views

2 replies

0 likes

  • 6055 Views
  • 2 replies
  • 0 likes

Partager une chanson sur facebook

Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours

Newbie

Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Facebook sharing of spotify music

So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. This started as soon as I got the gs8...when I turned...

Newbie

So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. Th...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

List recommendation not working

I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...

Casual Listener

I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...

ArizonaGrandAm

Casual Listener

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

My premium is not working

It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but it still not working

Newbie

It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but  it still not working

Joe

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Shuffle BUG?

Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!

Newbie

Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!

roelofschuiling

Casual Listener

808 Views

2 replies

0 likes

  • 808 Views
  • 2 replies
  • 0 likes

Listening offline

I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time I was able to listen to Spotify off line. As soon ...

Newbie

I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time...

Joe

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

App Isn't Letting Me Go Back to Previous Tracks

Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous songs. The back icon is grey and doesn't work. I've si...

Newbie

Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous son...

Joe

Community Legend

10665 Views

1 replies

1 likes

  • 10665 Views
  • 1 replies
  • 1 likes

Premium wants more premium

I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any help

Visitor

I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any h...

Joe

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!! Upload local files to Spotify?

I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android version yet?

Gig Goer

I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android ve...

clicheusername

Gig Goer

2430 Views

6 replies

0 likes

  • 2430 Views
  • 6 replies
  • 0 likes

Copy playlist to new account

Need help from chat team

Casual Listener

Need help from chat team

Fleanobelleau34

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Se pausan las canciones a los 4 según / the songs get pause at 4 seconds

Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.

Newbie

Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.

492 Views

0 replies

1 likes

  • 492 Views
  • 0 replies
  • 1 likes

All music deleted, kept playing went way over my data limit.

Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone will help.I noticed a few topics on all downloaded...

Casual Listener

Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone...

Markmeima1990

Casual Listener

548 Views

3 replies

0 likes

  • 548 Views
  • 3 replies
  • 0 likes

Downloaded Music Albums not longer downloaded

Hi Everybody,first sorry for my bad english So i have a question about Spotify.Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Downloaded.I read about it, that it could be not enough Disk Space at t...

Newbie

Hi Everybody, first sorry for my bad english 🙂   So i have a question about Spotify. Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Down...

foetlunder1979

Newbie

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

carpetas y canciones borradas en spotify

Hola, Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una vez, de modo que no sé que ha pasado. Después he entrado en s...

Casual Listener

Hola,   Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una v...

Marienn

Newbie

816 Views

2 replies

1 likes

  • 816 Views
  • 2 replies
  • 1 likes

Spotify Won't Use certain Wifi

Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on the train for example but get the "No Internet Connection" message ...

Casual Listener

Hi all   I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home.  I can have a strong Wifi connection in my work or on...

1179849035

Newbie

10879 Views

5 replies

1 likes

  • 10879 Views
  • 5 replies
  • 1 likes