Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118795 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239639 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600517 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492949 Views
581 replies
42 likes
Tengo que volver a descargar toda mi playlist para escucharla offline si le añadi nuevas canciones hace poco?
Tengo que volver a descargar toda mi playlist para escucharla offline si le añadi nuevas canciones hace poco?
268 Views
0 replies
0 likes
I'm looking for a relatively fast answer, as I am in an airport departing in an hour and a half and I'd like to be able to listen to my music on the plane. I've been using the local files feature ever since November. It's never really given me a huge...
I'm looking for a relatively fast answer, as I am in an airport departing in an hour and a half and I'd like to be able to listen to my music on the plane. I've been using the local files fe...
Community Legend
615 Views
1 replies
0 likes
I can't play back songs, no idea why check photo, I have those buttons unavailable I have spotify premium
I can't play back songs, no idea why check photo, I have those buttons unavailable I have spotify premium
Community Legend
2723 Views
1 replies
0 likes
Tells me I'm currently set 2 offline but I'm connected 2 internet and have logged into the main site 2 c if can solve it there but still won't let me log in... I logged out of my account do to my premium was registered correctly I had everything work...
Tells me I'm currently set 2 offline but I'm connected 2 internet and have logged into the main site 2 c if can solve it there but still won't let me log in... I logged out of my account do to my pre...
279 Views
0 replies
0 likes
Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all.Is there a way to do this still or what?
Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all. Is there a way to do this still or what?
Community Legend
766 Views
2 replies
4 likes
This is the third time this has happened. First times I wasn't 100% sure, but now it's pretty clear what caused it. My phone was on a table playing music for a few hours, and it ran out of battery while Spotify was on. I left it there and I only plug...
This is the third time this has happened. First times I wasn't 100% sure, but now it's pretty clear what caused it. My phone was on a table playing music for a few hours, and it ran out of battery wh...
Composer
945 Views
1 replies
0 likes
No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados y no es así solamente utilizo Spotify en mi teléfo...
No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados...
379 Views
0 replies
0 likes
I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify.com/dk/listen_everywhere/on_tv/spotify-android-tv/ ?
I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify...
491 Views
0 replies
0 likes
Since I have Spotify premium I have issues with internet connection.I can listen 1 time on spotify after that it says: no internet connection even though I have.Tried reinstalling several times without result.pleas help
Since I have Spotify premium I have issues with internet connection. I can listen 1 time on spotify after that it says: no internet connection even though I have. Tried reinstalling several times w...
Roadie
731 Views
3 replies
0 likes
Dear all,I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I wish.If I have Spotify opened and paused it works as...
Dear all, I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I...
1985 Views
0 replies
2 likes
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
Casual Listener
2207 Views
3 replies
0 likes
When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.
When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.
401 Views
0 replies
0 likes
I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the jam app.Why is Spotify not showing both? Any ideas...
I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the...
352 Views
0 replies
0 likes
Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The album art is also just a blank square with a question ...
Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The alb...
302 Views
0 replies
0 likes
I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it
I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it 😥
289 Views
0 replies
0 likes
Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?
Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?
288 Views
0 replies
0 likes
Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni activar el modo aleatorio
Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni act...
Community Legend
652 Views
1 replies
0 likes
I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previewsIt was working earlier today on the same account on my phone.
I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previews It was working earlier today on the same account on my pho...
Community Legend
767 Views
4 replies
0 likes
On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.
On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.
Regular
929 Views
4 replies
0 likes
I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed.Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner screen just rolls up and returns me to the menu screen....
I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed. Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner ...
Newbie
3058 Views
2 replies
0 likes
