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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203461 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203461 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548639 Views

78 replies

3 likes

  • 548639 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456102 Views

571 replies

38 likes

Account
Free
  • 456102 Views
  • 571 replies
  • 38 likes

How Do I Kick everyone off my Spotify?!?!

Tthere has been a device goig by the name of 'Joey Alexa' on the spotify for months now and I can't seem to get him off from there! I don't know anyone called Joey nor have I connected my spotify to an alexa. I've changed my password multiple times a...

Casual Listener

Tthere has been a device goig by the name of 'Joey Alexa' on the spotify for months now and I can't seem to get him off from there! I don't know anyone called Joey nor have I connected my spotify to ...

Wzurslayer

Casual Listener

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
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Music isnt working

At first whenever i trird to play my songs that i saved, it just kept playing suggested songs no matter how much i skipped it. Then it started to say i need premium to play any playlist or music. Please help.

Newbie

At first whenever i trird to play my songs that i saved, it just kept playing suggested songs no matter how much i skipped it. Then it started to say i need premium to play any playlist or music. Ple...

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Premium but offline not possible to switch songsd backward between the songs

I'vo got a premium account and downloaded a few playlists. When I activate the offline mode to play and turn off the internet on my phone I can't use the forward and backward button to switch between songs. When I push the forward button spotify give...

Casual Listener

I'vo got a premium account and downloaded a few playlists. When I activate the offline mode to play and turn off the internet on my phone I can't use the forward and backward button to switch between...

Lies1234

Casual Listener

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

How to download songs to your phone storage to use for an alarm, ringtone or notification

Does anyone know if this is possible? I've been selecting different menus and can't find any download options such as this.

Casual Listener

Does anyone know if this is possible? I've been selecting different menus and can't find any download options such as this.

MissWinn

Casual Listener

666 Views

2 replies

1 likes

  • 666 Views
  • 2 replies
  • 1 likes

limit number of playlists

Is there a limit on the amount of playlists?

Casual Listener

Is there a limit on the amount of playlists?

Joe

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Binary file

How do I save my songs and albums in another format than a binary file. I located all my music on my SD card but it always says that the file is an unsupported document or file. Please help me ASAP! When you save songs or albums in the app not downlo...

Casual Listener

How do I save my songs and albums in another format than a binary file. I located all my music on my SD card but it always says that the file is an unsupported document or file. Please help me ASAP! ...

Jtskidgel90

Casual Listener

1052 Views

2 replies

0 likes

  • 1052 Views
  • 2 replies
  • 0 likes

Importierte Musik

Hallo, ich hab ein Problem mit meiner importierten Musik als ich sie von meinem Handy gelöscht habe wurde sie grau in Spotify hinterlegt und jetzt kann ich sie dort aber auch nicht mehr entfernen. Beispiel wie das bei mir aussieht ist im Anhang.Danke...

Newbie

Hallo, ich hab ein Problem mit meiner importierten Musik als ich sie von meinem Handy gelöscht habe wurde sie grau in Spotify hinterlegt und jetzt kann ich sie dort aber auch nicht mehr entfernen. Be...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Importar música local

Cómo puedo borrar la música importada del dispositivo móvil a Spotify? La app no me da la opción, ya borre el cache, desinstale y volví a instalar la app pero no sé borra esa información.

Newbie

Cómo puedo borrar la música importada del dispositivo móvil a Spotify? La app no me da la opción, ya borre el cache, desinstale y volví a instalar la app pero no sé borra esa información.

310 Views

0 replies

0 likes

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  • 0 likes

Bugs?

I got logged out while I was in offline mode and I tried signing back in but It said I had to turn my profile to online mode. How do I get to online mode of I can't access my account?

Casual Listener

I got logged out while I was in offline mode and I tried signing back in but It said I had to turn my profile to online mode. How do I get to online mode of I can't access my account?

K_browitt

Casual Listener

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Tengo premium familiar y no puedo usar las funciones.

Hola, tengo premium familiar y no puedo utilizar el modo aleatorio, adelantar o retroceder la cancion y cuando quiero cambiarla me dice que me suscriba a premium. Ya he constatado si soy premium y me dice que si, y también he revisado mi factura. El ...

Newbie

Hola, tengo premium familiar y no puedo utilizar el modo aleatorio, adelantar o retroceder la cancion y cuando quiero cambiarla me dice que me suscriba a premium. Ya he constatado si soy premium y me...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Solved!! Spotify connect on galaxy s 8

Just got a galaxy s8 and I can't use Spotify connect to connect to my Yamaha amp or connect to Chromecast. Devices are not found. Still works on my old HTC on the same network. Any one else having this problem?

Music Fan

Just got a galaxy s8 and I can't use Spotify connect to connect to my Yamaha amp or connect to Chromecast. Devices are not found. Still works on my old HTC on the same network. Any one else having th...

Joe

Community Legend

3916 Views

5 replies

0 likes

  • 3916 Views
  • 5 replies
  • 0 likes

'%' character in search

Andriod Version 8.4.9.271 armV7Entering a search term containing the '%' character causes the message "Ooops, something went wrong".

Visitor

Andriod Version 8.4.9.271 armV7 Entering a search term containing the '%' character causes the message "Ooops, something went wrong".

seejaylamb

Newbie

444 Views

1 replies

1 likes

  • 444 Views
  • 1 replies
  • 1 likes

Superuser Contribution music keeps stopping

My mother has Android - Samsung S7 (premium) When she´s listening on her phone, there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left off, not where it would be had the song continued playing. ...

Newbie

My mother has Android - Samsung S7 (premium)  When she´s listening on her phone, there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left o...

MonicaM_Bogota

Roadie

482 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Problemas al escoger canciones

Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas ni nada. A que se debe? Que debo hacer?

Casual Listener

Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas...

MonicaM_Bogota

Roadie

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Can Spotify or anyone wipe ALL my playlists back to zero?

HiI have a student Spotify premium acct with several thousand playlists. I want to wipe them and start from scratch but wonder how to as im restricted as follows:1. No pc access (uni machines 3rd party blocked)2. Only use via android mobile and table...

Regular

Hi I have a student Spotify premium acct with several thousand playlists. I want to wipe them and start from scratch but wonder how to as im restricted as follows: 1. No pc access (uni machines 3...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Spotify taking too much storage

Hello,I don't use Offline mode, yet Spotify is taking more than 2GB of my phone's storage. The memory used is getting bigger the more i use Spotify, yet I am not downloading the songs.How could I change that?

Newbie

Hello, I don't use Offline mode, yet Spotify is taking more than 2GB of my phone's storage. The memory used is getting bigger the more i use Spotify, yet I am not downloading the songs.How could I c...

Joe

Community Legend

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

All Library and Playlists Get Deleted

Hello,I was listening my downloaded Playlist on Spotify and suddenly it stopped playing. Then I tried to play it but the app reset and restarted itself. For a while my external SD card seemed as disconnected although it wasn't. After restarting my ph...

Newbie

Hello, I was listening my downloaded Playlist on Spotify and suddenly it stopped playing. Then I tried to play it but the app reset and restarted itself. For a while my external SD card seemed as di...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

The giant select artists startup page?

Hi all users. I'm on android started last weekend and there was this epic page where you can select artists you now and want to follow then is drops in suggested artists to follow aswell. I only got a couple of genres in before I decided to try liste...

Newbie

Hi all users. I'm on android started last weekend and there was this epic page where you can select artists you now and want to follow then is drops in suggested artists to follow aswell. I only got ...

Joe

Community Legend

7159 Views

1 replies

3 likes

  • 7159 Views
  • 1 replies
  • 3 likes

Cant use the premium features

Can anyone help me? I have activate my premium account from spotify gift card for three month but i can only download the song but i cant use the other premium features such as unlimited skip song.Is there anyone experienced this before?If there is a...

Newbie

Can anyone help me? I have activate my premium account from spotify gift card for three month but i can only download the song but i cant use the other premium features such as unlimited skip song. ...

Joe

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Músicas e Playlists tocando sempre no modo aleatorio

Ontem atualizou o spotify e hoje percebi que qualquer album, playlists ou até minhas musicas baixadas estão tocando aleatoriamente, mesmo eu clicando na primeira musica pra seguir a ordem.Alguém tambem está com esse problema ? Uso o app Android..

Newbie

Ontem atualizou o spotify e hoje percebi que qualquer album, playlists ou até minhas musicas baixadas estão tocando aleatoriamente, mesmo eu clicando na primeira musica pra seguir a ordem. Alguém ta...

Joe

Community Legend

2469 Views

3 replies

0 likes

  • 2469 Views
  • 3 replies
  • 0 likes