Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107453 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217401 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571580 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470818 Views
577 replies
40 likes
I save my playlists on the SD card on the hudls and internal on the iPod. My wife doesn't really use hers so I am not saving on more than the three devices. It is extremely frustrating as when I go offline I can't access my music. Please can anyone o...
I save my playlists on the SD card on the hudls and internal on the iPod. My wife doesn't really use hers so I am not saving on more than the three devices. It is extremely frustrating as when I go o...
613 Views
0 replies
1 likes
Desde spotify en el ordenador puedo escuchar todas las canciones, pero luego desde la aplicacion en el mobil no puedo escuchar muchas de las que tengo en la playlist, o que busco y que desde el ordenador si que podia escuchar. Desde el mobil las canc...
Desde spotify en el ordenador puedo escuchar todas las canciones, pero luego desde la aplicacion en el mobil no puedo escuchar muchas de las que tengo en la playlist, o que busco y que desde el orden...
Newbie
6049 Views
2 replies
0 likes
Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours
Le partage de une chanson est impossible sur Facebook avec un samsung s8+ sa bug toujours
317 Views
0 replies
0 likes
So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. This started as soon as I got the gs8...when I turned...
So I got the Android gs8 downloaded my sp otify and now when I try to share something from sp otify to face book it says sorry this spotify account is already attached to another Facebook account. Th...
389 Views
0 replies
0 likes
I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...
I spent two hours on this screen and all the artists followed didn't go into my collection. Two hours...
Casual Listener
514 Views
2 replies
0 likes
It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but it still not working
It works on my Mac laptop, but it doesn't work on my Samsung phone. I can download, but i cant skip the song. I tried logging in with my username, but it still not working
Community Legend
464 Views
1 replies
0 likes
Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!
Hey Guys! Since this morning i can't hear music 'normal' like everyone... When i want to click on i song it doesn't work... Only the fcking Shuffle Button works... What can i do? Please help!
Casual Listener
799 Views
2 replies
0 likes
I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time I was able to listen to Spotify off line. As soon ...
I recently bought a new Samsung Galaxy 7 phone and transferred my Spotify account over to my new phone. My phone provider included 2 years of Premium Spotify which has yet to expire. During that time...
Community Legend
366 Views
1 replies
0 likes
Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous songs. The back icon is grey and doesn't work. I've si...
Just signed up for Premium not even half an hour ago. Everything - downloading songs, picking songs I want to hear in any order, etc - works fine, but the app isn't letting me go back to previous son...
Community Legend
10665 Views
1 replies
1 likes
I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any help
I'm Premium user and whenever I try to play a song or shuffle play it says "You discovered a premium feature!" Start your free Spotify Premium trial to unlock it. Unable to play song. can I get any h...
Community Legend
460 Views
1 replies
0 likes
I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android version yet?
I can do this on desktop and on iOS devices but can't find an option on the Android app. I'm on the latest version (8.4.11.1283) so am I missing something or is this not implemented in the Android ve...
Gig Goer
2414 Views
6 replies
0 likes
Need help from chat team
Need help from chat team
Casual Listener
405 Views
1 replies
0 likes
Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.
Cuando estoy reproduciendo listas, las canciones se pausan solas a los 4 segundos de comenzadas... When the song change, the new one get pause at 4 seconds after start.
488 Views
0 replies
1 likes
Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone will help.I noticed a few topics on all downloaded...
Hi. Ive been using Spotify for a while now and the following has happened at least 6 times and ive had enough. I don't know how to get to costumer support so I'm gonna post here and hopefully someone...
Casual Listener
541 Views
3 replies
0 likes
Hi Everybody,first sorry for my bad english So i have a question about Spotify.Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Downloaded.I read about it, that it could be not enough Disk Space at t...
Hi Everybody, first sorry for my bad english 🙂 So i have a question about Spotify. Month ago i´ve downloaded some Music Albums, last Week i´ve seen that some Albums are not marked as Down...
Newbie
457 Views
1 replies
0 likes
Hola, Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una vez, de modo que no sé que ha pasado. Después he entrado en s...
Hola, Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una v...
Newbie
811 Views
2 replies
1 likes
Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on the train for example but get the "No Internet Connection" message ...
Hi all I'm using Spotify on my Samsung Note 3 but am having a few problems when I connect to Wifi in anywhere other than my home. I can have a strong Wifi connection in my work or on...
Newbie
10852 Views
5 replies
1 likes
I am using an asus zenfone 2 5.0 but BTL doesnt work. The feature is turned on in the settings but still nothing shows even on BTL playslist and to songs I know that has btl
I am using an asus zenfone 2 5.0 but BTL doesnt work. The feature is turned on in the settings but still nothing shows even on BTL playslist and to songs I know that has btl
Casual Listener
427 Views
1 replies
0 likes
When i play the music and the phone is in stand-by mode the album picture is not on display. How i can fix this problem ?.Huawei p9 lite
When i play the music and the phone is in stand-by mode the album picture is not on display. How i can fix this problem ?. Huawei p9 lite
Casual Listener
745 Views
2 replies
0 likes
