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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375908 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7543 Views

0 replies

7 likes

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Premium stopped recognising marantz

HiSpotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi.Thanks if any tips.Thanks

Regular

Hi Spotify appears to have stopped recognising marantz c611 hif i streamer, unit will still play internet radio though so is on Wi-Fi network. Spotify still appears on Yamaha hifi. Thanks if a...

curlewnorfolk

Regular

2064 Views

9 replies

0 likes

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Noises during the music playing

Dears, I'm facing problems when hearing the album "Chegou a hora de recomeça, CPM 22"Some noises appears during the music...Please, fix it!Thank you!

Newbie

Dears, I'm facing problems when hearing the album "Chegou a hora de recomeça, CPM 22" Some noises appears during the music... Please, fix it! Thank you!

368 Views

0 replies

0 likes

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Superuser Contribution Problema para baixar musicas offline

Ola, galera estou com um problema para baixar musicas offline, oque acontece é o seguinte, configuro as playlist para serem baixadas e tudo bem, ele começa a baixar sem problemas, o problema ocorre quando eu fecho o spotify e abro novamente, as playl...

Casual Listener

Ola, galera estou com um problema para baixar musicas offline, oque acontece é o seguinte, configuro as playlist para serem baixadas e tudo bem, ele começa a baixar sem problemas, o problema ocorre q...

BernardoRicardo

Casual Listener

2196 Views

3 replies

0 likes

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Searching a song that I heard on radio and that I thumped up

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I somehow find out what song that was? I cant look a...

Regular

Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I...

skorrrrr

Regular

631 Views

3 replies

0 likes

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  • 3 replies
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Workaround Solution - Samsung Galaxy S7 de-syncing downloads using external SD CARD and Encrypted SD

For thoses interested in encryption apparently adpotable storage is encrypted.Please Read Appendix 4 - Why encrypt the SD cardhttps://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_confusion_regarding_storage_in/ *** I take no responsibil...

Roadie

For thoses interested in encryption apparently adpotable storage is encrypted. Please Read Appendix 4 - Why encrypt the SD card https://www.reddit.com/r/Android/comments/496sn3/lets_clear_up_the_co...

Autotime

Roadie

1741 Views

4 replies

0 likes

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Bluetooth playback with gaps

I have a Asus Zenfone 3 - ZC553KL.After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device.When I have other smartphones or when my current device use the Android 6.0, I don't have ...

Newbie

I have a Asus Zenfone 3 - ZC553KL. After the company deploy the Android Version 7, my Spotify present some gaps when Im connected to my VW Polo car audio device. When I have other smartphones or wh...

501 Views

0 replies

0 likes

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Crossfade does not turn off on ElectroNow playlist

Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experiences this issue. It is extremely annoying, essentia...

Newbie

Starting last week, the ElectroNow playlist has developed a crossfade which I can't turn off. I've verified that my crossfade is off in the settings. I've also verified that no other playlist experie...

knnguyen

Newbie

876 Views

1 replies

8 likes

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Find downloads

I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?

Newbie

I'm in a premium account and spotify told me I downloaded the maximum musics but i can delete somes, where are the full downloaded musics displayed ?

385 Views

0 replies

0 likes

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Spotify keeps changing my storage from my side card to my device

This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify.It's happened twice in the last month, kind of annoying to have to keep changing it back to the SD card

Newbie

This removes all my downloaded playlists from the SD card and then fills up my phone when I open Spotify. It's happened twice in the last month, kind of annoying to have to keep changing it back t...

276 Views

0 replies

0 likes

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being charged $11 dollars a month and getting adds

My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am now being charged for spotify and am getting adds!! A...

Visitor

My phone died about a month ago and i lost all my music downloads - now with new phone Lg4 i cant get back any of my music have tried logging in but my account is gone- whats more annoying is i am no...

Joe

Community Legend

608 Views

1 replies

0 likes

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Not really an issue just a question

Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a different look when playing music which almost resem...

Casual Listener

Why do some playlists like Signed: XOXO say play and look different then others? By others I mean the playlists which say shuffle play and look like the old playlists still. Signed: XOXO also has a d...

Joe

Community Legend

669 Views

2 replies

0 likes

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Spotify keeps crashing

If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.

Newbie

If i leave spotify to open another app, spotify will crash/close itself and I have to reopen spotify to restart the song.

Joe

Community Legend

380 Views

1 replies

0 likes

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  • 1 replies
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Solved!! 5.7 gb data without having any song downloaded

Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data usage on my tablet hard disk without losing all? Than...

Newbie

Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data us...

Joe

Community Legend

2822 Views

1 replies

0 likes

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Solved!! Switched off tablet in offline mode now can't login

I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online mode unless I am logged in to get to settings page...

Casual Listener

I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online...

Joe

Community Legend

986 Views

3 replies

0 likes

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Mobile Data Usage Problem

Hello, I've been using Spotify quite a while, but this month something I've never ever seen happened. I'm using spotify on my phone when I'm on my way to work or back to home. It takes about an hour. My usage pattern didn't change. This month I got s...

Newbie

Hello,   I've been using Spotify quite a while, but this month something I've never ever seen happened.   I'm using spotify on my phone when I'm on my way to work or back to h...

520 Views

0 replies

3 likes

  • 520 Views
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Losing album tracks online and offline

I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible. I am now even finding when I save albums (not downloading) t...

Newbie

I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible.  I a...

293 Views

0 replies

0 likes

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How to delete music from SD on Android.

This is my situation, I had 2 phones, let's call them A and B. On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kept my SD Card. So then I bought my cellphone B, and I inserte...

Newbie

This is my situation, I had 2 phones, let's call them A and B.   On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kep...

404 Views

0 replies

0 likes

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problem Evanescence Fallen

I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)

Newbie

I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)

IvoEdgar

Newbie

1413 Views

4 replies

0 likes

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Samsung galaxy s7 edge storage location BUG

This occurs in the latest update. Issue: when rebooting the phone spotify data is lost. After rebooting my phone.#1 log into Spotify again#2 must move location of storage back to external sd card.#3 must select music to be stored for offline use agai...

Roadie

This occurs in the latest update.   Issue: when rebooting the phone spotify data is lost.    After rebooting my phone. #1 log into Spotify again #2 must move location of storage ...

Joe

Community Legend

14910 Views

65 replies

15 likes

  • 14910 Views
  • 65 replies
  • 15 likes