Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387835 Views

545 replies

34 likes

Account
Free
  • 387835 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Spotify started using ridiculous amounts of background data

I have an LG G3, and Spotify randomly started usuing crazy amounts of background data. I tried reinstalling it, and I played one song, and it used 3 mb of foreground data, and 14.50 mb of background data. I only get 1 gb a month so I cant even use sp...

Regular

I have an LG G3, and Spotify randomly started usuing crazy amounts of background data. I tried reinstalling it, and I played one song, and it used 3 mb of foreground data, and 14.50 mb of background ...

Tkrow

Newbie

9517 Views

19 replies

2 likes

  • 9517 Views
  • 19 replies
  • 2 likes

Disable notifications for Spotify Connect when not in foreground

Hello, is there any way to prevent Spotify from synchronizing the currently played track to all my devices when the app is not opened? Since today, as soon as I push play on one of my devices, Spotify will show a persistent notification in the Androi...

Newbie

Hello,   is there any way to prevent Spotify from synchronizing the currently played track to all my devices when the app is not opened?   Since today, as soon as I push play on one...

oilfighter

Casual Listener

16994 Views

6 replies

11 likes

  • 16994 Views
  • 6 replies
  • 11 likes

Solved!! Push Notifications

I have Spotify installed on two different Android devices. The app and the phone are configured to allow push notifications, but I don´t receive any, even though by mail they do arrive to me correctly Regards

Casual Listener

I have Spotify installed on two different Android devices. The app and the phone are configured to allow push notifications, but I don´t receive any, even though by mail they do arrive to me correctl...

crismar

Casual Listener

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

waze and spotify

I'm lissining in tablet and why its is forcing me to some kind on procram waze. havent download that app and won'.donwload it . Ewerytime i click the x it just brings up the waze. If you force some kind off app fore me i'm gonio stop jusing spotify. ...

Newbie

I'm lissining in tablet and why its is forcing me to some kind on procram waze. havent download that app and won'.donwload it . Ewerytime i click the x it just brings up the waze. If you force some k...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

The option to choose the storage is not available

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Newbie

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Joe

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Not possible to download more playlists

Hi, I've an Android smartphone with Spotify installed.I downloaded several playlists but since several days, it says that I've reached the number of downloads.It's said if I want to download more, I've to clean another playlists.I've configured Spoti...

Casual Listener

Hi,   I've an Android smartphone with Spotify installed. I downloaded several playlists but since several days, it says that I've reached the number of downloads. It's said if I want to down...

Joe

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Problem with equalizer android

I got a moto Z play and i just update the phone to nougat 7.1.1 and the option of equalizer appears, but it doesn't work, i move the options but nothing... The music sounds the same please help me

Casual Listener

I got a moto Z play and i just update the phone to nougat 7.1.1 and the option of equalizer appears, but it doesn't work, i move the options but nothing... The music sounds the same please help me

Joe

Community Legend

1298 Views

5 replies

0 likes

  • 1298 Views
  • 5 replies
  • 0 likes

Discos descargados se borran

Buenas, me esta pasando muy seguido que abro el programa en el teléfono y el contenido descargado se me borra con regularidad. Ya revise los dispositivos offline y no hay duplicados. Saludos.

Casual Listener

Buenas, me esta pasando muy seguido que abro el programa en el teléfono y el contenido descargado se me borra con regularidad. Ya revise los dispositivos offline y no hay duplicados. Saludos.

lea_a_lopez

Newbie

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

music keeps momentarily stopping

Often when I'm listening on my phone (Samsung J7), there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left off, not where it would be had the song continued playing. This happens whether I'm usin...

Newbie

Often when I'm listening on my phone (Samsung J7), there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left off, not where it would be had the so...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

How to recover a missing daily mix??

Usually I listened to a daily mix that I liked a lot, but it simply disappeared from my list. Is there any form of recovery?

Music Fan

Usually I listened to a daily mix that I liked a lot, but it simply disappeared from my list. Is there any form of recovery?

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Spotify App keeps crashing on Android

Running Android 5.0 on a Samsung galaxy s5, no SD card. Currently a premium account. On my PC everything works fine. Cannot start the app on the android. I can get it to start by clicking a link for song on Spotify that was sent to me. However, when ...

Newbie

Running Android 5.0 on a Samsung galaxy s5, no SD card. Currently a premium account. On my PC everything works fine. Cannot start the app on the android. I can get it to start by clicking a link...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Shuffle trying to play non-downloaded songs

In offline mode, when trying to shuffle songs, non-downloaded songs try to play. Having to close/force close app for temporary fix. Songs that try to play are not ones that have been listened to online. Anyone else having this issue?

Visitor

In offline mode, when trying to shuffle songs, non-downloaded songs try to play. Having to close/force close app for temporary fix.    Songs that try to play are not ones that have been l...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Downloaded music vanishes and is not available for offline use

Hey guys! I've got a severe problem with my Spotify premium which I'm using on my oneplus 3 right now and really frustrates me! Always when I download music for offline usage it vanishes after a while and is no longer available for listening,even tho...

Newbie

Hey guys! I've got a severe problem with my Spotify premium which I'm using on my oneplus 3 right now and really frustrates me! Always when I download music for offline usage it vanishes after a whil...

reedo253

Newbie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Playlists are getting deleted by themselves.

Went to my playlists and all of them were gone, so I went to the website to restore them. This is the second time now my playlists has been deleted by themselves. I restored them but now they won't download.

Newbie

Went to my playlists and all of them were gone, so I went to the website to restore them. This is the second time now my playlists has been deleted by themselves. I restored them but now they won't d...

Joe

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

*********@gmail.com

My phone keeps downloading other tracks when I'm online. It does automatically... A Moto g 5. Please help LG comes up.. will resubscribe once this is sorted.

Newbie

My phone keeps downloading other tracks when I'm online. It does automatically... A Moto g 5. Please help LG comes up.. will resubscribe once this is sorted.

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Lecture aléatoire des "Titres" ne fonctionne pas sur Android

Bonjour, Quand je lance une lecture aléatoire des titres de ma bibliothèque sous Android (en diffusant sur un Chromecast) Spotify me propose toujours le même genre de musique (si la lecture commence par un titre Rock, il enchaine uniquement avec des ...

Regular

Bonjour,   Quand je lance une lecture aléatoire des titres de ma bibliothèque sous Android (en diffusant sur un Chromecast) Spotify me propose toujours le même genre de musique (si la lecture ...

thierry29860

Newbie

4100 Views

2 replies

1 likes

  • 4100 Views
  • 2 replies
  • 1 likes

Queue

If my song . i add to queue and it can't work.And show " cannot queue this content"Whyyyyyyyyyyyyyyyyy?????????????????????????

Regular

If my song . i add to queue and it can't work. And show " cannot queue this content" Whyyyyyyyyyyyyyyyyy?????????????????????????

Afiadn03

Regular

2595 Views

11 replies

1 likes

  • 2595 Views
  • 11 replies
  • 1 likes

Can't connect to devices it just shows help

When I click on "Devices Available" all I get is the help information it won't actually show me a list of devices. I've never had trouble connecting to my Chromecast before and other apps work fine but Spotify just decided (after a recent update mayb...

Regular

When I click on "Devices Available" all I get is the help information it won't actually show me a list of devices. I've never had trouble connecting to my Chromecast before and other apps work fine b...

Ssyd

Regular

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes