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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111207 Views

26 replies

3 likes

  • 111207 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223736 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223736 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580938 Views

79 replies

3 likes

  • 580938 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478320 Views

577 replies

40 likes

Account
Free
  • 478320 Views
  • 577 replies
  • 40 likes

LG tv, cant get the app to work

I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify.com/dk/listen_everywhere/on_tv/spotify-android-tv/ ?

Newbie

I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

No internet connection Android Premium with internet

Since I have Spotify premium I have issues with internet connection.I can listen 1 time on spotify after that it says: no internet connection even though I have.Tried reinstalling several times without result.pleas help

Casual Listener

Since I have Spotify premium I have issues with internet connection. I can listen 1 time on spotify after that it says: no internet connection even though I have. Tried reinstalling several times w...

shaf-4

Roadie

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Trouble with Bluetooth car autoplay

Dear all,I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I wish.If I have Spotify opened and paused it works as...

Casual Listener

Dear all, I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I...

1976 Views

0 replies

2 likes

  • 1976 Views
  • 0 replies
  • 2 likes

Select a language for music

I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?

Casual Listener

I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?

Valesian

Casual Listener

2187 Views

3 replies

0 likes

  • 2187 Views
  • 3 replies
  • 0 likes

UI bug in pause button

When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.

Newbie

When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Devices available not showing all

I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the jam app.Why is Spotify not showing both? Any ideas...

Newbie

I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Downloaded songs not working in Offline mode despite Premium

Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The album art is also just a blank square with a question ...

Newbie

Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The alb...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Can't log into my spotify app

I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it

Newbie

I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it 😥

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Volume goes up and down, p8 lite 2017

Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?

Newbie

Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium

Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni activar el modo aleatorio

Newbie

Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni act...

Joe

Community Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Premium not working

I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previewsIt was working earlier today on the same account on my phone.

Casual Listener

I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previews It was working earlier today on the same account on my pho...

Joe

Community Legend

744 Views

4 replies

0 likes

  • 744 Views
  • 4 replies
  • 0 likes

premium not working

On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.

Regular

On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.

rozsnyaizsofia

Regular

906 Views

4 replies

0 likes

  • 906 Views
  • 4 replies
  • 0 likes

Solved!! Can't Access 30 Minutes of Ad Free Music

I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed.Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner screen just rolls up and returns me to the menu screen....

Casual Listener

I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed. Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner ...

CannibalCaramel

Newbie

3045 Views

2 replies

0 likes

  • 3045 Views
  • 2 replies
  • 0 likes

Spotify Install "High Risk"

In the last few minutes I went to Google Play to install Spotify on my Android tablet. Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about everything. Given the amount of posts here regarding security issue...

Roadie

In the last few minutes I went to Google Play to install Spotify on my Android tablet.   Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about every...

transcoder

Casual Listener

3431 Views

5 replies

0 likes

Security
  • 3431 Views
  • 5 replies
  • 0 likes

No button to skip ads sometimes

About 2/3 of the time, when Spotify tells me to click here to get 30 minutes of ad-free music, there is no button to click (see attachment). I've tried touching everything on that screen and nothing works. Sometimes it's there, but most of the time, ...

Casual Listener

About 2/3 of the time, when Spotify tells me to click here to get 30 minutes of ad-free music, there is no button to click (see attachment). I've tried touching everything on that screen and nothing ...

JannieAngel

Casual Listener

2014 Views

2 replies

4 likes

  • 2014 Views
  • 2 replies
  • 4 likes

Pago premium y tengo free

Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo para contacto sin mencionar que me hicieron doble carg...

Newbie

Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo par...

Claudiasola07

Newbie

1193 Views

5 replies

1 likes

Premium
  • 1193 Views
  • 5 replies
  • 1 likes

Gaston gomez

Ayer compramos spotify premium, a mi familia le anda pero yo sigo sin tener premium, puedo descargar y escuchar sin conexion, pero no puedo adelantar canciones ni cambiarlas. ¿que sucede? ¿Acaso no tengo spotify premium?

Newbie

Ayer compramos spotify premium, a mi familia le anda pero yo sigo sin tener premium, puedo descargar y escuchar sin conexion, pero no puedo adelantar canciones ni cambiarlas. ¿que sucede? ¿Acaso no t...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Keep getting logged out and cannot log back in because my account is offline?

Super annoying bug where I open the android app and I'm logged out for no reason. When I try to log back in I get an error saying I need to go online. So it's impossible to log in. Only way I can get around this is by uninstalling and reinstalling th...

Casual Listener

Super annoying bug where I open the android app and I'm logged out for no reason. When I try to log back in I get an error saying I need to go online. So it's impossible to log in. Only way I can get...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Paguei o Spotify e não estou conseguindo reproduzir sem ser aleatório nem voltar a música

Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente

Newbie

Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente

MarMigs

Casual Listener

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

"Watch Now" button not showing

The ad comes on to "Click Watch Now" for 30 minutes commercial free. I would love to watch a video in exchange for 30 minutes commercial free. However, the old "Watch Now" button has disappeared. I've tried closing and restarting the app, same proble...

Newbie

The ad comes on to "Click Watch Now" for 30 minutes commercial free. I would love to watch a video in exchange for 30 minutes commercial free. However, the old "Watch Now" button has disappeared. I'v...

somefloating

Casual Listener

1096 Views

2 replies

0 likes

  • 1096 Views
  • 2 replies
  • 0 likes