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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115157 Views

27 replies

4 likes

  • 115157 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231540 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231540 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590963 Views

79 replies

3 likes

  • 590963 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485526 Views

580 replies

42 likes

Account
Free
  • 485526 Views
  • 580 replies
  • 42 likes

Downloaded music

I was wondering if there was a way for me to find all of my downloaded music. I didn't know last night that my downloads didn't show up in my library unless I save them to it. I figured that out today. Is there any way we could get a downloaded secti...

Newbie

I was wondering if there was a way for me to find all of my downloaded music. I didn't know last night that my downloads didn't show up in my library unless I save them to it. I figured that out toda...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

Downloaded Playlist Unavailable in Offline Mode

Hi,I am a premium user and am having some trouble with the offline mode. I have a playlist that I downloaded for offline listening, but when I am in offline mode and try to select the playlist I get a message saying the playlist is unavailable. Howev...

Newbie

Hi, I am a premium user and am having some trouble with the offline mode. I have a playlist that I downloaded for offline listening, but when I am in offline mode and try to select the playlist I ge...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Love Aretha, but...

Ok...on a road trip a few days ago, my wife used my phone and Spotify to play an Aretha Franklin playlist. And since, after every song thay plays...whether I start a new playlist, add to que, or anything...after playing 1 song, it always goes back to...

Newbie

Ok...on a road trip a few days ago, my wife used my phone and Spotify to play an Aretha Franklin playlist. And since, after every song thay plays...whether I start a new playlist, add to que, or anyt...

Joe

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution [ALL PLATFORMS] Spotify Premium is a joke... why isn't Spotify doing anything about it?

I've loved Spotify Free on the desktop for quite some time now, so I finally decided to purchase Spotify Premium. Each day that goes by using it, I discover more nuances and hassles due to poor design and lack of features. After searching through the...

Regular

I've loved Spotify Free on the desktop for quite some time now, so I finally decided to purchase Spotify Premium.  Each day that goes by using it, I discover more nuances and hassles due to...

Joe

Community Legend

3093 Views

3 replies

6 likes

  • 3093 Views
  • 3 replies
  • 6 likes

Bluetooth stuttering - Android - So Super Annoying!

I've seen many discussions about this issue in many forums, yet it never gets fixed. Let's try to state the problem clearly. Spotify, you stutter when playing via bluetooth on Andorid. The sound just drops out anytime something like a notification, e...

Music Fan

I've seen many discussions about this issue in many forums, yet it never gets fixed.  Let's try to state the problem clearly.  Spotify, you stutter when playing via bluetooth on Andorid.&nb...

1809 Views

0 replies

3 likes

Android
bluetooth
skipping
stuttering
  • 1809 Views
  • 0 replies
  • 3 likes

Album cover disapears

Since about 2 updates ago, when playing music, with the Album Cover visible, after the smartphone screen goes to sleep, frequently, when I start the screen again, the Album Cover is not there (just an empty space), although the previous and next albu...

Casual Listener

Since about 2 updates ago, when playing music, with the Album Cover visible, after the smartphone screen goes to sleep, frequently, when I start the screen again, the Album Cover is not there (just a...

phoebe_beirne

Music Fan

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Spotify deletes all of my downloaded songs

Here I am on the spotify forum again, for the same problem that happened multiple times and where there's still - and this is a well known problem for a while - no fix for.I use spotify to listen to off line songs a lot. So, my android phone is full ...

Music Fan

Here I am on the spotify forum again, for the same problem that happened multiple times and where there's still - and this is a well known problem for a while - no fix for. I use spotify to listen t...

teribus_13

Regular

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

(solved) Tip - Cannot Log in on Android

Hi there - I'm just reposting this from my original post on the old Spotify forum at getsatisfaction, because it seemed that several people per month were using the post to solve their troubles (Solved) - Tip: Cannot log in on android Thought I'd pos...

Newbie

Hi there - I'm just reposting this from my original post on the old Spotify forum at getsatisfaction, because it seemed that several people per month were using the post to solve their troubles 🙂&nb...

upeters48104

Newbie

8308 Views

13 replies

13 likes

  • 8308 Views
  • 13 replies
  • 13 likes

Solved!! Premium User. Shuffle Won't Work. Can't Rewind.

Hello. I just purchased Premium today. Paid it with my ATM card, purchased the 6 months of Premium option. However, it didn't go well.I started my Spotify app on my phone (ASUS Zenfone 2, Android OS), opened the "now playing" section, the "now playin...

Casual Listener

Hello.   I just purchased Premium today. Paid it with my ATM card, purchased the 6 months of Premium option. However, it didn't go well. I started my Spotify app on my phone (ASUS Zenfone 2, ...

AzeemAzz27

Casual Listener

1273 Views

2 replies

0 likes

Android
Premium
rewind
shuffle
  • 1273 Views
  • 2 replies
  • 0 likes

Reorganizing songs in a playlist

Hello everyone. I have a Galaxy S5, and I've been trying to reorganize my songs in my playlists, but there does not seem to be a way to do that, like in ITunes. Am I missing something? Can I do it through my desktop at least? It seems that this shoul...

Newbie

Hello everyone. I have a Galaxy S5, and I've been trying to reorganize my songs in my playlists, but there does not seem to be a way to do that, like in ITunes. Am I missing something? Can I do it th...

Gayilluminati

Roadie

520 Views

1 replies

1 likes

  • 520 Views
  • 1 replies
  • 1 likes

Spotify Eating Through Data

I have a Samsung Galaxy S7 Edge, and regularly plug in my phone to listen to Spotify while I drive using Android Auto. I've done this for months with zero issue, but last month Spotify went nuts using my data in the background and I had to completely...

Newbie

I have a Samsung Galaxy S7 Edge, and regularly plug in my phone to listen to Spotify while I drive using Android Auto. I've done this for months with zero issue, but last month Spotify went nuts usin...

Gayilluminati

Roadie

825 Views

2 replies

1 likes

  • 825 Views
  • 2 replies
  • 1 likes

Music stops playing when phone locks

HiWhen my phone goes to lock screen spotify will play but sometimes the song stopsHas anyone any ideas

Newbie

Hi When my phone goes to lock screen spotify will play but sometimes the song stops Has anyone any ideas

Joe

Community Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Spotify closes itself from time to time

Spotify closes itself from time to time.Sometimes it closes 3x during the duration of a track. It is really annoying.

Casual Listener

Spotify closes itself from time to time. Sometimes it closes 3x during the duration of a track. It is really annoying.

Joe

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Spotify deletes all the downloaded songs

Suddenly Spotify deletes all the downloaded songs.That happened about 5 times already. I have more than 1000 downloaded songs and had to download everything again all of the times.It's really annoying when i'm on the road without internet connection ...

Casual Listener

Suddenly Spotify deletes all the downloaded songs. That happened about 5 times already. I have more than 1000 downloaded songs and had to download everything again all of the times. It's really...

CryticalAce

Spotify Star

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

widget in notification pulldown is HUGE now

I've got a Samsung Galaxy S5, and after a recent update, the little widget with the album art and forward/pause/back controls went from being fairly small, about the same size as a new text or email notification, to being frickin' giant, and taking u...

Roadie

I've got a Samsung Galaxy S5, and after a recent update, the little widget with the album art and forward/pause/back controls went from being fairly small, about the same size as a new text or email ...

BeerTanK

Newbie

635 Views

1 replies

1 likes

  • 635 Views
  • 1 replies
  • 1 likes

connection issues

I'm listening to spotify at the gym as usual using my andriod phone and now it keeps trying to connect to something other than my phone even when I click on to listen on this phone. The other device starts with a SM- something.

Newbie

I'm listening to spotify at the gym as usual using my andriod phone and now it keeps trying to connect to something other than my phone even when I click on to listen on this phone. The other device ...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

How to stop Spotify from opening automatically when connecting phone to Bluetooth device

Spotify keeps opening up automatically on my phone Everytime my phone connects to my car audio through Bluetooth. I don't want to use Spotify Everytime it connects.

Newbie

Spotify keeps opening up automatically on my phone Everytime my phone connects to my car audio through Bluetooth. I don't want to use Spotify Everytime it connects.

756 Views

0 replies

0 likes

  • 756 Views
  • 0 replies
  • 0 likes

Premium isnt working

I've recently purchased the premium and have confirmed that the payment has passed but yet I still cannot use the premium features. I have tried every method in the support menu and I've read previous comments that have similar issues. I'd like to kn...

Newbie

I've recently purchased the premium and have confirmed that the payment has passed but yet I still cannot use the premium features. I have tried every method in the support menu and I've read previou...

Joe

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes