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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107370 Views

26 replies

3 likes

  • 107370 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217303 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217303 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571413 Views

79 replies

3 likes

  • 571413 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470742 Views

577 replies

40 likes

Account
Free
  • 470742 Views
  • 577 replies
  • 40 likes

Devices available not showing all

I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the jam app.Why is Spotify not showing both? Any ideas...

Newbie

I have two jam speakers, when i play a song and click on 'devices available' the list shows one jam speaker and 'this phone'. Both jam speakers are on the same wifi network and both are 'seen' in the...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Downloaded songs not working in Offline mode despite Premium

Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The album art is also just a blank square with a question ...

Newbie

Whenever I try to listen to music in offline mode, it'll only finish (or play most) of the current song it had ready, but once the next song starts it just sits at 00:00 and doesn't progress. The alb...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Can't log into my spotify app

I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it

Newbie

I have tried everything, from uninstalling the app, resetting my password, etc and it still wont let me log in. What else can I do? Getting really frustrated with it 😥

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Volume goes up and down, p8 lite 2017

Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?

Newbie

Every time I listen to a song volumes goes up and down, for example during the chorus of some song the volume goes down then return to normality after... It's pretty annoying, how can I solve it?

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
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Solved!! Spotify premium

Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni activar el modo aleatorio

Newbie

Buen día tengo fallas en la app me suscribí a premium mediante pago en oxxo y al día de ayer se activo mi cuenta premium pero sin todos los beneficios por ejemplo no puedo regresar una canción ni act...

Joe

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Premium not working

I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previewsIt was working earlier today on the same account on my phone.

Casual Listener

I went on to the website and it says I have Premium active but on my phone I cannot skip songs and it says you need premium to see previews It was working earlier today on the same account on my pho...

Joe

Community Legend

734 Views

4 replies

0 likes

  • 734 Views
  • 4 replies
  • 0 likes

premium not working

On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.

Regular

On the website it says that I have premium, and I can download the songs, but when I try to skip one it says it's a premium function.

rozsnyaizsofia

Regular

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes

Solved!! Can't Access 30 Minutes of Ad Free Music

I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed.Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner screen just rolls up and returns me to the menu screen....

Casual Listener

I'm on a Samsung Galaxy S8, Android Version 7, with the most recent Spotify app installed. Spotify will play the ad offering me 30 minutes of ad free music, but when I click on the ad, the banner ...

CannibalCaramel

Newbie

3032 Views

2 replies

0 likes

  • 3032 Views
  • 2 replies
  • 0 likes

Spotify Install "High Risk"

In the last few minutes I went to Google Play to install Spotify on my Android tablet. Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about everything. Given the amount of posts here regarding security issue...

Roadie

In the last few minutes I went to Google Play to install Spotify on my Android tablet.   Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about every...

transcoder

Casual Listener

3405 Views

5 replies

0 likes

Security
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  • 5 replies
  • 0 likes

No button to skip ads sometimes

About 2/3 of the time, when Spotify tells me to click here to get 30 minutes of ad-free music, there is no button to click (see attachment). I've tried touching everything on that screen and nothing works. Sometimes it's there, but most of the time, ...

Casual Listener

About 2/3 of the time, when Spotify tells me to click here to get 30 minutes of ad-free music, there is no button to click (see attachment). I've tried touching everything on that screen and nothing ...

JannieAngel

Casual Listener

1974 Views

2 replies

4 likes

  • 1974 Views
  • 2 replies
  • 4 likes

Pago premium y tengo free

Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo para contacto sin mencionar que me hicieron doble carg...

Newbie

Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo par...

Claudiasola07

Newbie

1183 Views

5 replies

1 likes

Premium
  • 1183 Views
  • 5 replies
  • 1 likes

Gaston gomez

Ayer compramos spotify premium, a mi familia le anda pero yo sigo sin tener premium, puedo descargar y escuchar sin conexion, pero no puedo adelantar canciones ni cambiarlas. ¿que sucede? ¿Acaso no tengo spotify premium?

Newbie

Ayer compramos spotify premium, a mi familia le anda pero yo sigo sin tener premium, puedo descargar y escuchar sin conexion, pero no puedo adelantar canciones ni cambiarlas. ¿que sucede? ¿Acaso no t...

419 Views

0 replies

0 likes

  • 419 Views
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Keep getting logged out and cannot log back in because my account is offline?

Super annoying bug where I open the android app and I'm logged out for no reason. When I try to log back in I get an error saying I need to go online. So it's impossible to log in. Only way I can get around this is by uninstalling and reinstalling th...

Casual Listener

Super annoying bug where I open the android app and I'm logged out for no reason. When I try to log back in I get an error saying I need to go online. So it's impossible to log in. Only way I can get...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
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Paguei o Spotify e não estou conseguindo reproduzir sem ser aleatório nem voltar a música

Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente

Newbie

Após pagar o Spotify pelo cartão não consigo voltar a música nem reproduzir com se fosse Premium e sempre está aparecendo pra eu assinar novamente

MarMigs

Casual Listener

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

"Watch Now" button not showing

The ad comes on to "Click Watch Now" for 30 minutes commercial free. I would love to watch a video in exchange for 30 minutes commercial free. However, the old "Watch Now" button has disappeared. I've tried closing and restarting the app, same proble...

Newbie

The ad comes on to "Click Watch Now" for 30 minutes commercial free. I would love to watch a video in exchange for 30 minutes commercial free. However, the old "Watch Now" button has disappeared. I'v...

somefloating

Casual Listener

1089 Views

2 replies

0 likes

  • 1089 Views
  • 2 replies
  • 0 likes

Spotify in the car

I have a car with Bluetooth.When I get in to drive everything happens automatically, except Spotify.This is so **bleep**ing annoying that I have actually downloaded songs on Google play music just so I don't have to stop to open Spotify to get music....

Newbie

I have a car with Bluetooth. When I get in to drive everything happens automatically, except Spotify. This is so **bleep**ing annoying that I have actually downloaded songs on Google play music jus...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Logs me out and I lose downloaded data

I have a pixi android phone and downloaded Spotify. I have downloaded mt play list onto sad card in phone. When I close the app it logs me out And when I go back in all the data has gone so need to download again. I have checked and this is one of tw...

Newbie

I have a pixi android phone and downloaded Spotify. I have downloaded mt play list onto sad card in phone. When I close the app it logs me out And when I go back in all the data has gone so need to d...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Cambio en la apariencia (interfaz) en el Chromecast TV

Sucede que acabo de darme cuenta de que la apariencia cuando trasmito música desde mi Spotify Android al Chromecast (1) TV es diferente a como lo he visto antes. Y no me gusta cómo se ve ahora, se ve horrible, me gustaba la otra interfaz. Quisiera sa...

Casual Listener

Sucede que acabo de darme cuenta de que la apariencia cuando trasmito música desde mi Spotify Android al Chromecast (1) TV es diferente a como lo he visto antes. Y no me gusta cómo se ve ahora, se ve...

1133 Views

0 replies

0 likes

  • 1133 Views
  • 0 replies
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Selecionar tempo da música

Tenho o premium em dia. Eu consigo baixar as musicas, escolhe-las e tudo mais, mas quando começo uma música não consigo mudar a parte dela, como no básico.

Newbie

Tenho o premium em dia. Eu consigo baixar as musicas, escolhe-las e tudo mais, mas quando começo uma música não consigo mudar a parte dela, como no básico.

784 Views

0 replies

0 likes

  • 784 Views
  • 0 replies
  • 0 likes

Can't delete Cache or saved files

Hello, My Spotify won't let me delet my Cache and saved files from my micro SD-Card.I also can't delet it from my App-manager ( Samsung J5 ).I tried to delet the folder "com.spotfiy.music" but my phone can't delet it aswell. I really need help becaus...

Casual Listener

Hello,   My Spotify won't let me delet my Cache and saved files from my micro SD-Card. I also can't delet it from my App-manager ( Samsung J5 ). I tried to delet the folder "com.spotfiy.musi...

736 Views

0 replies

0 likes

  • 736 Views
  • 0 replies
  • 0 likes