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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118665 Views

27 replies

4 likes

  • 118665 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239285 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239285 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600131 Views

79 replies

3 likes

  • 600131 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492681 Views

581 replies

42 likes

Account
Free
  • 492681 Views
  • 581 replies
  • 42 likes

Very slow downloading speed and no playback

The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify.I also have issues with the playback, whenever am using my phone data or WiFi and try to listen ...

Newbie

The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify. I also have issues with the playback, whene...

741 Views

0 replies

0 likes

  • 741 Views
  • 0 replies
  • 0 likes

Disappearing Songs

Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunately, they were on Discover Weekly and the second I g...

Newbie

Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunate...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Download playlists go to saved songs folder

I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have done a clean program reinstall and rebooted my phone. ...

Newbie

I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have don...

1603 Views

0 replies

0 likes

  • 1603 Views
  • 0 replies
  • 0 likes

Chrome cast Audio

Hi, I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. sounds like im noit the only one with thius issue. Im really h...

Casual Listener

Hi,   I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. so...

ColeK-us

Regular

3462 Views

10 replies

7 likes

audio
CCA
Chrome cast
Issues
problem
  • 3462 Views
  • 10 replies
  • 7 likes

Solved!! Spotify connected to another device

I have a Moto z2 force 2 and my Spotify account keeps automatically connecting to other devices (cell phones). My WiFi is turned off. I've logged out of all other devices and changed my password multiple times. This also happened on my last phone as ...

Casual Listener

I have a Moto z2 force 2 and my Spotify account keeps automatically connecting to other devices (cell phones). My WiFi is turned off. I've logged out of all other devices and changed my password mult...

Awesome74d

Casual Listener

1599 Views

2 replies

0 likes

  • 1599 Views
  • 2 replies
  • 0 likes

Spotify contact

I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.

Casual Listener

I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.

aliyahmusic2015

Casual Listener

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Soiled it!

Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. You have no idea how long it took to create all of t...

Newbie

Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. Y...

Joe

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Premium get ads for concerts ??

I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not only are spotify trying to sell me artist like cashmer...

Roadie

I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not onl...

550 Views

0 replies

0 likes

stfu spotify
  • 550 Views
  • 0 replies
  • 0 likes

How to fix downloading songs on android

Turn on app permissions, including the one for storage.

Newbie

Turn on app permissions, including the one for storage.

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Musics

I imported a few musics I had downloaded in my fine before and they are not working. They are darker and I can't delete them. If I press the 3 dots next to the music it only shows me the music's name.

Casual Listener

I imported a few musics I had downloaded in my fine before and they are not working. They are darker and I can't delete them. If I press the 3 dots next to the music it only shows me the music's name.

Rafaaba

Casual Listener

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes

Spotify Connect/Google Cast on Google Home

I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network. Is there a way to control what devices can/can't ...

Newbie

I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network...

Joe

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Musica Para Sozinha

Pessoal alguem poderia me ajudar ?A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha.Alguem sabe o que é isso ?

Newbie

Pessoal alguem poderia me ajudar ? A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha. Alguem sabe o que é isso ?

Bittencourt

Spotify Star

1655 Views

1 replies

2 likes

  • 1655 Views
  • 1 replies
  • 2 likes

Shuffle songs poor results

For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added.Its very frustrating to say the least and forces me to listen to a Daily Mix play list instead...

Casual Listener

For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added. Its very frustrating to say the least and...

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

Solved!! "shuffle"/random function on android is broken to the point of being unusable.

For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app.In both windows and android apps/programs the play queue has a 50 (or thereabout) song limit. Th...

Casual Listener

For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app. In both windows and android apps/programs t...

Lozypants

Casual Listener

9178 Views

5 replies

4 likes

Android
broken
bug
shuffle
  • 9178 Views
  • 5 replies
  • 4 likes

Nothing will play, straight to pause or no sound

Every song either pauses and will not play or will look like its playing but no sound. Anyone else have this? Everything was working well then nothing would play

Newbie

Every song either pauses and will not play or will look like its playing but no sound. Anyone else have this? Everything was working well then nothing would play

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Android App starts automatically everytime I unlock my phone

Since a few days Spotify starts everytime I unlock my Galaxy S8. I habe reinstalled and cleared cache already. I have also switched of all notifications. I am not using the widget. I use a Galaxy S3 smart watch if that is important. Does anybody have...

Newbie

Since a few days Spotify starts everytime I unlock my Galaxy S8. I habe reinstalled and cleared cache already. I have also switched of all notifications. I am not using the widget. I use a Galaxy S3 ...

584 Views

0 replies

0 likes

  • 584 Views
  • 0 replies
  • 0 likes

I cannot listen to specific songs

I have a really large playlist and i have spotify premium. There are a few songs on my playlist that have gone dark gray. I can't listen to them when i click on them. They're the only ones that dont have the green "downloaded" or "saved" logo on them...

Newbie

I have a really large playlist and i have spotify premium. There are a few songs on my playlist that have gone dark gray. I can't listen to them when i click on them. They're the only ones that dont ...

Gayilluminati

Roadie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

cant visualize playlist from other user

hii have two accounts mine and my wife , i am trying to search for playlist that she created but i could not founded, the same happends to her when she try to search for a playlist that i have created.saul0824 is my user i just create another one cal...

Newbie

hi i have two accounts mine and my wife , i am trying to search for playlist that she created but i could not founded, the same happends to her when she try to search for a playlist that i have crea...

Gayilluminati

Roadie

681 Views

1 replies

0 likes

playlist other users
  • 681 Views
  • 1 replies
  • 0 likes

Cant remove a local file from playlist(now deleted from pc) so I can't have the playlist offline

Hey, I've got a track on my playlist that is only visable on the playlist on my phone, but it's greyed out so it **bleep**s up my playlist for offline as It wont load properly even when all the other songs are downloaded. How do I remove the song fro...

Newbie

Hey, I've got a track on my playlist that is only visable on the playlist on my phone, but it's greyed out so it **bleep**s up my playlist for offline as It wont load properly even when all the other...

Joe

Community Legend

1315 Views

4 replies

0 likes

  • 1315 Views
  • 4 replies
  • 0 likes

Ford SYNC AppLink - need to rescan for Spotify app after each engine restart.

After an engine restart. Spotify shows on the car screen but "Could not connect to spotify". Need to rescan for app on the car menu and it works again. Spotify app is running on phone etc, tried playing track not playing track.Other bluetooth phone f...

Casual Listener

After an engine restart. Spotify shows on the car screen but "Could not connect to spotify". Need to rescan for app on the car menu and it works again. Spotify app is running on phone etc, tried play...

Topdawg

Casual Listener

1713 Views

3 replies

3 likes

  • 1713 Views
  • 3 replies
  • 3 likes