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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376222 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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No more speech to text with search function

I have my Samsung Galaxy 4 set to automatically update. It is currently running 5.0.1 Lollipop. Other apps still allow speech to text when the keyboard appears. It seems that Spotify is the only app that will not let me use this feature when the keyb...

Regular

I have my Samsung Galaxy 4 set to automatically update.  It is currently running 5.0.1 Lollipop.   Other apps still allow speech to text when the keyboard appears.  It seems that Spo...

nachtmuzic2

Casual Listener

3979 Views

6 replies

1 likes

safety
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  • 6 replies
  • 1 likes

New Gmail account for beta

I recently created a new Gmail account, any way I can get beta versions of Spotify? I've applied for the beta about a month ago, no response yet. My old account has had the beta since a long time. Any method through which I can make my new account a ...

Casual Listener

I recently created a new Gmail account, any way I can get beta versions of Spotify? I've applied for the beta about a month ago, no response yet. My old account has had the beta since a long time. An...

448 Views

0 replies

0 likes

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Solved!! Android not able to fulfill all premium features

Just got a family premium today but on my phone ( Samsung Galaxy J5 2016 ) you can't go back to the previous song, can't repeat the same song all the time and can't fast forward for example untill the middle part. So from the premium only the downloa...

Newbie

Just got a family premium today but on my phone ( Samsung Galaxy J5 2016 ) you can't go back to the previous song, can't repeat the same song all the time and can't fast forward for example untill th...

Joe

Community Legend

892 Views

2 replies

0 likes

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  • 2 replies
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premium account doesnt working phone

I bought premium for student and it is working in my computer but in my phone doesnt working. In the phone it's free account in computer it's premium.I don't understand why can you help me?

Visitor

I bought premium for student and it is working in my computer but in my phone doesnt working. In the phone it's free account in computer it's premium. I don't understand why can you help me?

Maxim

Spotify Star

354 Views

1 replies

0 likes

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Solved!! Media keys aren't working on premium

I got Spotify premium, never had a problem with it before.On my android smarpthone, I can download and listen to songs normally, but when I try to hit next/preview song, it offers me the premium, but I already have the premium. I can go back to the p...

Newbie

I got Spotify premium, never had a problem with it before. On my android smarpthone, I can download and listen to songs normally, but when I try to hit next/preview song, it offers me the premium, b...

Joe

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Spotify Connect **bleep**

Everytime i'm listening to music in my car with the spotify app, it suddenly stops and says You are listening on Blade V580... **bleep** is Blade V580? Then i have to choose, listen on this phone. Look at the attachment

Casual Listener

Everytime i'm listening to music in my car with the spotify app, it suddenly stops and says You are listening on Blade V580... **bleep** is Blade V580?   Then i have to choose, listen on ...

TomPike91

Casual Listener

563 Views

3 replies

0 likes

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Solved!! Premium funktioniert nicht

Hallo,ich habe vor kurzem mein Premium Abo verlängert mit hilfe eines Gutscheins. Auf dem Pc kann ich auch alle Premiumvorteile nutzen, auf dem Handy(Android) fehlen mir allerdings eineige, wie z.B Songs skippen oder Lieder in die Warteschlange hinzu...

Casual Listener

Hallo, ich habe vor kurzem mein Premium Abo verlängert mit hilfe eines Gutscheins. Auf dem Pc kann ich auch alle Premiumvorteile nutzen, auf dem Handy(Android) fehlen mir allerdings eineige, wie z.B...

DaCoda3400

Casual Listener

2293 Views

2 replies

0 likes

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Spotify dinlerken ekranda gözükmüyor

Spotify dinlerken ekranda hiç bir yerde gözükmüyor o yüzden sürekli spotify açıp öyle şarkı degistirebiliyorum

Newbie

Spotify dinlerken ekranda hiç bir yerde gözükmüyor o yüzden sürekli spotify açıp öyle şarkı degistirebiliyorum

1814 Views

0 replies

2 likes

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can't log in on tablet

I can log in to my account on my Mac computer but by LG tablet says the password or email is wrong. They're not. My son is the owner of the tablet but Settings/Users says I'm the user. What gives?

Newbie

I can log in to my account on my Mac computer but by LG tablet says the password or email is wrong. They're not. My son is the owner of the tablet but Settings/Users says I'm the user. What gives?

301 Views

0 replies

0 likes

  • 301 Views
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off line listening on nonactive S4

I download playlists on an old S4 (no SIM card) using WIFI. I try to use it off line, it tells me I'm offline and connect. While boating I use someone's hot spot to log in to Spotify and my downlosds are not avail. Help plz

Casual Listener

I download playlists on an old S4 (no SIM card) using WIFI. I try to use it off line, it tells me I'm offline and connect. While boating I use someone's hot spot to log in to Spotify and my downlosds...

jjs519

Casual Listener

639 Views

2 replies

0 likes

off line listening on nonactive S4
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Can´t see track info when Spotify is connected to my Mazda CX3... I am on Android!? Any ideas..

I just switched from Apple to Android, and now i can´t se track info or track lenght..?There where no issues like that befor on iphone. What can i do..?

Newbie

I just switched from Apple to Android, and now i can´t se track info or track lenght..? There where no issues like that befor on iphone. What  can i do..?

642 Views

0 replies

0 likes

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Most stable version of spotify for offline songs?

Hi guys, I've been traveling for almost a year and I use spotify to listen to my 3000+ songs that I've downloaded for offline usage.There is a problem with this that occurred more then 5 times, and that is: the off line songs are all of the sudden no...

Music Fan

Hi guys, I've been traveling for almost a year and I use spotify to listen to my 3000+ songs that I've downloaded for offline usage. There is a problem with this that occurred more then 5 times, and...

1766 Views

0 replies

0 likes

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Spotify Command

Hi aweryone,I used to ios, controlling to Spotify volume and track. But im using Android. I dont used to Spotify Volume..Why?

Newbie

Hi aweryone, I used to ios, controlling to Spotify volume and track. But im using Android. I dont used to Spotify Volume.. Why?

436 Views

0 replies

0 likes

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Spotify started using ridiculous amounts of background data

I have an LG G3, and Spotify randomly started usuing crazy amounts of background data. I tried reinstalling it, and I played one song, and it used 3 mb of foreground data, and 14.50 mb of background data. I only get 1 gb a month so I cant even use sp...

Regular

I have an LG G3, and Spotify randomly started usuing crazy amounts of background data. I tried reinstalling it, and I played one song, and it used 3 mb of foreground data, and 14.50 mb of background ...

Tkrow

Newbie

9410 Views

19 replies

2 likes

  • 9410 Views
  • 19 replies
  • 2 likes

Disable notifications for Spotify Connect when not in foreground

Hello, is there any way to prevent Spotify from synchronizing the currently played track to all my devices when the app is not opened? Since today, as soon as I push play on one of my devices, Spotify will show a persistent notification in the Androi...

Newbie

Hello,   is there any way to prevent Spotify from synchronizing the currently played track to all my devices when the app is not opened?   Since today, as soon as I push play on one...

oilfighter

Casual Listener

16884 Views

6 replies

11 likes

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Solved!! Push Notifications

I have Spotify installed on two different Android devices. The app and the phone are configured to allow push notifications, but I don´t receive any, even though by mail they do arrive to me correctly Regards

Casual Listener

I have Spotify installed on two different Android devices. The app and the phone are configured to allow push notifications, but I don´t receive any, even though by mail they do arrive to me correctl...

crismar

Casual Listener

650 Views

2 replies

0 likes

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waze and spotify

I'm lissining in tablet and why its is forcing me to some kind on procram waze. havent download that app and won'.donwload it . Ewerytime i click the x it just brings up the waze. If you force some kind off app fore me i'm gonio stop jusing spotify. ...

Newbie

I'm lissining in tablet and why its is forcing me to some kind on procram waze. havent download that app and won'.donwload it . Ewerytime i click the x it just brings up the waze. If you force some k...

280 Views

0 replies

0 likes

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The option to choose the storage is not available

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Newbie

I recently change my SD card and now the option to save my songs in external storage is no longer available. Before I change it, I was saving in the older SD card normally.

Joe

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
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Not possible to download more playlists

Hi, I've an Android smartphone with Spotify installed.I downloaded several playlists but since several days, it says that I've reached the number of downloads.It's said if I want to download more, I've to clean another playlists.I've configured Spoti...

Casual Listener

Hi,   I've an Android smartphone with Spotify installed. I downloaded several playlists but since several days, it says that I've reached the number of downloads. It's said if I want to down...

Joe

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes