Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107343 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217238 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571297 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470720 Views
577 replies
40 likes
Heya im in thailand åt the moment and my iphone died so i had to buy a new thai One.. My only problem now is that i cant download spotify on it.. So i cant use my premium accunt.. Dö anyone know how i can listen to Music without the app?
Heya im in thailand åt the moment and my iphone died so i had to buy a new thai One.. My only problem now is that i cant download spotify on it.. So i cant use my premium accunt.. Dö anyone know how ...
Spotify Star
1949 Views
3 replies
0 likes
Hi everyone,I notice some features are missing into playlists like "Today's Top Hits", "mint", "DancePOP" that have been affected by new restyling: 1) It disappeared Shuffle green button replaced by Play button. Now I have to push Shuffle button into...
Hi everyone, I notice some features are missing into playlists like "Today's Top Hits", "mint", "DancePOP" that have been affected by new restyling: 1) It disappeared Shuffle green but...
575 Views
0 replies
0 likes
...I listened to a song one hour ago on my phone and now I can't find a history or something like that and I would like to listen to it again - please help! thank you!
...I listened to a song one hour ago on my phone and now I can't find a history or something like that and I would like to listen to it again - please help! thank you!
Casual Listener
1258 Views
4 replies
0 likes
Netflix is able to sync/download at a few Mb/s but Spotify can only download at a rate of ~40-50 Kb/s. Why? I recently lost my premium but fixed it just now. Do my connection to the Spotify servers need to "warm up?". Every few months there's an issu...
Netflix is able to sync/download at a few Mb/s but Spotify can only download at a rate of ~40-50 Kb/s. Why? I recently lost my premium but fixed it just now. Do my connection to the Spotify servers n...
654 Views
0 replies
0 likes
On my Android phone, when I'm listening to Spotify online through a bluetooth speaker, randomly between songs it would stop playing. This happens with playlists as well as albums. As soon as I then unlock my phone it starts playing again, for maybe f...
On my Android phone, when I'm listening to Spotify online through a bluetooth speaker, randomly between songs it would stop playing. This happens with playlists as well as albums. As soon as I then u...
517 Views
0 replies
0 likes
Device: Samsung Galaxy S7 edgeOperating System Version: Android 7.0Spotify Version: 8.4.11.1283armV7Hi everyone, I'm trying to download my music on my sd card but I can't reach the storage section. Can anybody show me how to fix this error? Thank you...
Device: Samsung Galaxy S7 edge Operating System Version: Android 7.0 Spotify Version: 8.4.11.1283armV7 Hi everyone, I'm trying to download my music on my sd card but I can't reach the storag...
Casual Listener
1495 Views
3 replies
0 likes
I know there have been multiple threads about this, but the issue still hasn't been solved. About once a week, sometimes more, Spotify decides to randomly delete all my downloaded files.I have checked every support thread, tried every solution, every...
I know there have been multiple threads about this, but the issue still hasn't been solved. About once a week, sometimes more, Spotify decides to randomly delete all my downloaded files. I have chec...
Casual Listener
454 Views
1 replies
0 likes
Hello, I've used spotify on my phone like for two years and I download all my music directly to my SD card (20Gb of music aprox.). The problem is that once in a while Spotify deletes all the music from the SD card and i have to download it again. Do ...
Hello, I've used spotify on my phone like for two years and I download all my music directly to my SD card (20Gb of music aprox.). The problem is that once in a while Spotify deletes all the music fr...
284 Views
0 replies
0 likes
Tengo que volver a descargar toda mi playlist para escucharla offline si le añadi nuevas canciones hace poco?
Tengo que volver a descargar toda mi playlist para escucharla offline si le añadi nuevas canciones hace poco?
259 Views
0 replies
0 likes
I'm looking for a relatively fast answer, as I am in an airport departing in an hour and a half and I'd like to be able to listen to my music on the plane. I've been using the local files feature ever since November. It's never really given me a huge...
I'm looking for a relatively fast answer, as I am in an airport departing in an hour and a half and I'd like to be able to listen to my music on the plane. I've been using the local files fe...
Community Legend
592 Views
1 replies
0 likes
I can't play back songs, no idea why check photo, I have those buttons unavailable I have spotify premium
I can't play back songs, no idea why check photo, I have those buttons unavailable I have spotify premium
Community Legend
2710 Views
1 replies
0 likes
Tells me I'm currently set 2 offline but I'm connected 2 internet and have logged into the main site 2 c if can solve it there but still won't let me log in... I logged out of my account do to my premium was registered correctly I had everything work...
Tells me I'm currently set 2 offline but I'm connected 2 internet and have logged into the main site 2 c if can solve it there but still won't let me log in... I logged out of my account do to my pre...
269 Views
0 replies
0 likes
Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all.Is there a way to do this still or what?
Ever since the update a few days ago, I have no longer been able to view all my music in a folder across playlists. Which means I can't shuffle it all. Is there a way to do this still or what?
Community Legend
742 Views
2 replies
4 likes
This is the third time this has happened. First times I wasn't 100% sure, but now it's pretty clear what caused it. My phone was on a table playing music for a few hours, and it ran out of battery while Spotify was on. I left it there and I only plug...
This is the third time this has happened. First times I wasn't 100% sure, but now it's pretty clear what caused it. My phone was on a table playing music for a few hours, and it ran out of battery wh...
Composer
929 Views
1 replies
0 likes
No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados y no es así solamente utilizo Spotify en mi teléfo...
No es la primera vez que me pasa esto y anteriormente intenté ya las demás cosas que decís como desinstalar y volver a instalar, siempre me sale el aviso de que tengo más de 3 dispositivos conectados...
360 Views
0 replies
0 likes
I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify.com/dk/listen_everywhere/on_tv/spotify-android-tv/ ?
I Know that the app on the television itself has been deleted, but why cant I download the new television app for a android tv through Google Play as Spotify suggest here https://support.spotify...
482 Views
0 replies
0 likes
Since I have Spotify premium I have issues with internet connection.I can listen 1 time on spotify after that it says: no internet connection even though I have.Tried reinstalling several times without result.pleas help
Since I have Spotify premium I have issues with internet connection. I can listen 1 time on spotify after that it says: no internet connection even though I have. Tried reinstalling several times w...
Roadie
710 Views
3 replies
0 likes
Dear all,I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I wish.If I have Spotify opened and paused it works as...
Dear all, I'm using Spotify for Android connected with a Bluetooth car device. My problem is that when the car connects to my phone the default music player starts automatically and not Spotify as I...
1968 Views
0 replies
2 likes
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
I often listen music of italian singers that also sing their music in other languages. Is it possible to select a language to listen just songs in my language and not the foreign versions?
Casual Listener
2181 Views
3 replies
0 likes
When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.
When playing white themed albums the pause/play button is white as well. So you cannot tell what symbol it is.
386 Views
0 replies
0 likes
