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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data usage on my tablet hard disk without losing all? Than...
Is it possible that my tablet has 5.7gb spotify data without having any song downloaded? I may erase data folder, but will I lose all my favorites and listened music? Is there a way to reduce data us...
Community Legend
2679 Views
1 replies
0 likes
I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online mode unless I am logged in to get to settings page...
I am a Premium member and switched my Android tablet off whilst in offline mode. Now I try to log back in and I get a message saying to switch to online mode to login..... But cannot switch to online...
Community Legend
909 Views
3 replies
0 likes
Hello, I've been using Spotify quite a while, but this month something I've never ever seen happened. I'm using spotify on my phone when I'm on my way to work or back to home. It takes about an hour. My usage pattern didn't change. This month I got s...
Hello, I've been using Spotify quite a while, but this month something I've never ever seen happened. I'm using spotify on my phone when I'm on my way to work or back to h...
463 Views
0 replies
3 likes
I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible. I am now even finding when I save albums (not downloading) t...
I am having a reoccuring issue where any albums I save and download I find tracks are missing after a period of time and i have to download again (if I am lucky to have a full lbum visible. I a...
255 Views
0 replies
0 likes
Newbie
1120 Views
6 replies
6 likes
This is my situation, I had 2 phones, let's call them A and B. On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kept my SD Card. So then I bought my cellphone B, and I inserte...
This is my situation, I had 2 phones, let's call them A and B. On my cellphone A I downloaded a bunch of music from spotify and I stored all on the SD Card, then, I sold cellphone A, but kep...
358 Views
0 replies
0 likes
I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)
I have a premium account. I'm curious where Bring me to life, Everybody's Fool and My Immortal is. Why are this tracks is not available in my country? (Poland)
Newbie
1244 Views
4 replies
0 likes
This occurs in the latest update. Issue: when rebooting the phone spotify data is lost. After rebooting my phone.#1 log into Spotify again#2 must move location of storage back to external sd card.#3 must select music to be stored for offline use agai...
This occurs in the latest update. Issue: when rebooting the phone spotify data is lost. After rebooting my phone. #1 log into Spotify again #2 must move location of storage ...
Community Legend
13543 Views
65 replies
15 likes
I am a fairly new subscriber to the Premium plan and enjoy Spotify in my car (bluetooth). Today I was listening to Spotify on my PC, decided to go for a drive. I shut down the PC app but did not log off. When I got to the car it would run Spotify, se...
I am a fairly new subscriber to the Premium plan and enjoy Spotify in my car (bluetooth). Today I was listening to Spotify on my PC, decided to go for a drive. I shut down the PC app but ...
Roadie
767 Views
4 replies
0 likes
I have spotify premium but I just got a new phone and it now I can't use any of my premium perks. It even gives me the option to go premium but I already am. This is extremely frustrating.
I have spotify premium but I just got a new phone and it now I can't use any of my premium perks. It even gives me the option to go premium but I already am. This is extremely frustrating.
239 Views
0 replies
0 likes
I've recently updated Spotify on my Huawei P9 lite, I've a 32GB micro SD installed on my phone. I've tried clearing all the local app data on my phone - restarting the phone - and reinstalling the app. Nothing seems to work. This would be really help...
I've recently updated Spotify on my Huawei P9 lite, I've a 32GB micro SD installed on my phone. I've tried clearing all the local app data on my phone - restarting the phone - and reinstalling the ap...
Community Legend
1404 Views
3 replies
0 likes
Hola, vengo teniendo este problema hace unos dias, pense que era la memoria SD externa, por lo cual compre una nueva y para mi sorpresa el error sigue ocurriendo;Descargo mis playlist/albums en la memoria SD y todo funciona a la perfeccion , por unas...
Hola, vengo teniendo este problema hace unos dias, pense que era la memoria SD externa, por lo cual compre una nueva y para mi sorpresa el error sigue ocurriendo; Descargo mis playlist/albums ...
Newbie
3441 Views
3 replies
4 likes
Today I was getting brief bursts of noise every minute or so during playback. This seemed to resemble several other complaints I see in old forum posts here (loud split-second bursts of scraping / static / squelching noise). It was really annoying. I...
Today I was getting brief bursts of noise every minute or so during playback. This seemed to resemble several other complaints I see in old forum posts here (loud split-second bursts of scraping / st...
321 Views
0 replies
0 likes
Alright so I listen to spotify on my Android when I'm going to my classes or whatever. When classes ended in late August, I stopped going on by when I got back on it today, I noticed that the layout changed and that when I went to my profile, it says...
Alright so I listen to spotify on my Android when I'm going to my classes or whatever. When classes ended in late August, I stopped going on by when I got back on it today, I noticed that the layout ...
178 Views
0 replies
0 likes
Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I somehow find out what song that was? I cant look a...
Hey, at my lunchbreak I heard a random song from the radio I guess. Im not sure because I wanted to listen to my mix of the week but i could Thump Up the song so i guess it was in the Radio. So can I...
Regular
541 Views
5 replies
0 likes
I'm trying to download some playlists. It's telling me go to settings to download using cellular. I can't figure it out. Please help an old music lover. ✌
I'm trying to download some playlists. It's telling me go to settings to download using cellular. I can't figure it out. Please help an old music lover. ✌
481 Views
0 replies
0 likes
Please let me subscribe for 1 year or more because when the period is end I encounter with difficulties to renew,in addition i will enjoy more the spptify which I love. Thanks
Please let me subscribe for 1 year or more because when the period is end I encounter with difficulties to renew,in addition i will enjoy more the spptify which I love. Thanks
Casual Listener
371 Views
2 replies
0 likes
Me robaron mi cuenta osea otro dispositivo y no me deja escuchar mi musica
Me robaron mi cuenta osea otro dispositivo y no me deja escuchar mi musica
570 Views
0 replies
1 likes
Is there an option somewhere to have spotify auto start playing when it connects to android auto? I have to always push play after I connect my phone. Minor inconvience but still an inconvience. Apple car play auto starts but android auto does not. N...
Is there an option somewhere to have spotify auto start playing when it connects to android auto? I have to always push play after I connect my phone. Minor inconvience but still an incon...
587 Views
0 replies
1 likes
Hi,We use spotify to play music in the car, but since the last update the sound is awefull.It playes very quiet and the sound is not as good as before (bass, ...)I play it with an aux-cable, my husband uses bluetooth, but in both cases it's the same....
Hi, We use spotify to play music in the car, but since the last update the sound is awefull. It playes very quiet and the sound is not as good as before (bass, ...) I play it with an aux-cable, my...
290 Views
0 replies
0 likes
