Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375676 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
For the last week or so, I've been inundated with suggested songs whenever I try to play an album or playlist. It doesn't matter how many tracks are available. It's like I clicked on radio instead of an album/playlist. Other than upgrading, is there ...
For the last week or so, I've been inundated with suggested songs whenever I try to play an album or playlist. It doesn't matter how many tracks are available. It's like I clicked on radio instead of...
Community Legend
326 Views
1 replies
0 likes
I have a samsung j3 with newest spotifyI changed my storage option to sd card and download 157 sounds ...took memory card out and into my mp3 player and wont play
I have a samsung j3 with newest spotify I changed my storage option to sd card and download 157 sounds ...took memory card out and into my mp3 player and wont play
Community Legend
348 Views
1 replies
0 likes
Hello, I was playing the existing 50's radio on my Android and noticed that it kept playing the same songs over and over againg. I deleted all the songs in the list thinking that a new set of songs would be loaded but it did not. Now the 50's radio i...
Hello, I was playing the existing 50's radio on my Android and noticed that it kept playing the same songs over and over againg. I deleted all the songs in the list thinking that a new set o...
Casual Listener
377 Views
2 replies
0 likes
Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-install, reboot, etc. Stations are very key to using Spo...
Spotify finally appeared for InControl on Android phones - yea! However in "your library" only playlists, albums, artists and songs appear - no stations. Tried the usual steps - clear cache, re-...
Newbie
2977 Views
10 replies
0 likes
Se pausa cuando empieza una canción ya sea que este descargada o no.. Siempre me pasa esto.. Que puede ser? Lo tengo en reproducción aleatoria y de corrido.. Solución por favorrr!!!
Se pausa cuando empieza una canción ya sea que este descargada o no.. Siempre me pasa esto.. Que puede ser? Lo tengo en reproducción aleatoria y de corrido.. Solución por favorrr!!!
524 Views
0 replies
1 likes
It does not happen when I connect this jack to the pc neither when I connect the headphones to the phone. What happens?? please help!
It does not happen when I connect this jack to the pc neither when I connect the headphones to the phone. What happens?? please help!
306 Views
0 replies
0 likes
I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
I switched from Samsung Galaxy to Huawei p8 lite and while I had the option to use the Eq on my Samsung I don't have that on my Huawei. Anyone else have the same problem or better yet a solution....
Newbie
11210 Views
2 replies
0 likes
I have a premium subscription to Spotify. Works perfect on desktop no issues. But on mobile when i download the tracks, every other track cuts out. I uninstalled the app and re-downloaded everything, but still the same problem.Frankly its just annoyi...
I have a premium subscription to Spotify. Works perfect on desktop no issues. But on mobile when i download the tracks, every other track cuts out. I uninstalled the app and re-downloaded ev...
Community Legend
385 Views
1 replies
0 likes
on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1 day ago and just redownloaded them over night thin...
on my phone's storage Spotify's cache still takes 4,7 gb's of space which are all my songs. The problem is that they are not available for offline use. I've already cleared cache when this happened 1...
765 Views
0 replies
0 likes
I am having an issue with Spotify in which I download new songs to my device but I can't listen to them offline because they disappear. For instance, I downloaded 2000 songs at once in a day, and I eventually want to download a new album the next day...
I am having an issue with Spotify in which I download new songs to my device but I can't listen to them offline because they disappear. For instance, I downloaded 2000 songs at once in a day, and I e...
496 Views
0 replies
0 likes
Hace poco tuve que actualizar los datos de mi tarjeta de crédito porque cambié el plástico. Este mes (noviembre) ya lo tenía pago y cuando actualicé los datos mencionados, me volvieron a cargar el cargo mensual. O sea, me cobraron doble. Y cuando veo...
Hace poco tuve que actualizar los datos de mi tarjeta de crédito porque cambié el plástico. Este mes (noviembre) ya lo tenía pago y cuando actualicé los datos mencionados, me volvieron a cargar el ca...
Casual Listener
970 Views
4 replies
0 likes
Se puede descargar una única canción de un álbum?
Se puede descargar una única canción de un álbum?
Spotify Star
1372 Views
5 replies
0 likes
Hi, I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i go on spotifiy on my computer, i don't see the adding songs in th...
Hi, I would like to know if there is a way to update the playlists from my computer to my mobile phone and vice-versa. I mean, i'm adding songs in my mobile phone playlists, but when i g...
Roadie
26347 Views
7 replies
2 likes
Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.
Why havent Spotify implemented a Quit or Exit button to end session. It will be easier to just hit the Quit or Exit button, so that the app. wont stay running in background. Any thoughts?.
Not applicable
5367 Views
5 replies
0 likes
Hello, I have about 10 playlists downloaded on to my phone. When I go to filter only downloaded playlists, it is only showing 4 of those. I can't figure out what else could be filtering them out. Please advise. I did not see another topic on point to...
Hello, I have about 10 playlists downloaded on to my phone. When I go to filter only downloaded playlists, it is only showing 4 of those. I can't figure out what else could...
Community Legend
837 Views
3 replies
0 likes
My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)
My Spotify app does not read my sd card so i am not able to Save my music on It. I have tried to unistall the app but nothing has changed...what Can i do? (I have a premium account)
Casual Listener
1039 Views
8 replies
0 likes
No pueden ver mi perfil. Ayuda por favor
No pueden ver mi perfil. Ayuda por favor
Not applicable
857 Views
2 replies
0 likes
I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the skip forward and back arrows are grey
I can't skip forward or back on songs. But I have premium. I never hear commercials or anything I can even choose what song I want to listen to and download the songs, but if I touch on a song the sk...
Casual Listener
10983 Views
2 replies
0 likes
When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work because I didn't hear the alert so my boss found someo...
When a game or other not important alert plays Spotify will breifly dial down the music volume and then play my alert. But when my message app goes off it does nothing. I've literally missed work bec...
Community Legend
874 Views
4 replies
0 likes
While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen music while going home. I noticed that I was able t...
While listening to Spotify on my phone I arrived at the office and switched to my laptop using the "Listen on device" option. When I left the office I switched it back to my phone in order to listen ...
376 Views
0 replies
0 likes
