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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Descarga de canciones

descargo mis canciones, cuando termina d descargarse me salgo de la aplicacion y despues quiero escucharlas en modo offline me aparce mi lista de canciones como si no hubiese descargado nada, q hago????

Newbie

descargo mis canciones, cuando termina d descargarse me salgo de la aplicacion y despues quiero escucharlas en modo offline me aparce mi lista de canciones como si no hubiese descargado nada, q hago?...

user-removed

Not applicable

1248 Views

2 replies

0 likes

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BUG Resuming player when call ends

I'm experiencing this bug on Huawei P10 Lite.- I have Spotify opened but stopped- I make or receive a tel call- When call ends Spotify starts playing also if it was stopped.This is a recent problem after last update, before it everything works proper...

Casual Listener

I'm experiencing this bug on Huawei P10 Lite. - I have Spotify opened but stopped - I make or receive a tel call - When call ends Spotify starts playing also if it was stopped. This is a recent...

Scary-busey

Newbie

707 Views

4 replies

0 likes

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When I click on a daily mix, I can't switch daily mixes

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because I can't switch if I don't like the the song.

Visitor

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because...

Joe

Community Legend

377 Views

1 replies

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Superuser Contribution Discover weekly did not update

My discover weekly did not update. I've tried logging out and back in. Unfollowed and refollowed the playlist. And checked to see if there was an update for my app. Any other possible solutions?

Newbie

My discover weekly did not update. I've tried logging out and back in. Unfollowed and refollowed the playlist. And checked to see if there was an update for my app. Any other possible solutions?

Mara_F

Roadie

539 Views

2 replies

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Superuser Contribution Verbindung nicht möglich beim Premiumkau f

Hallo liebe Community!Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindung nicht möglich. Überprüfen sie ihre Einstellungen un...

Newbie

Hallo liebe Community! Ich möchte mir seit einiger Zeit das Spotify Premium holen. Momentan ja 3 Monate für 99ct. Drücke ich in der App auf meinem Handy aber auf *Premium holen*, so kommt "Verbindun...

user-removed

Not applicable

1092 Views

1 replies

0 likes

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Superuser Contribution Last added songs not playing when shuffling playlist

When I add new music to my playlist, then shuffle the playlist, the new songs will never come up in shuffle. I can't figure out how to force it to work, but they usually don't start appearing in shuffle until a week or two after adding the songs. Is ...

Regular

When I add new music to my playlist, then shuffle the playlist, the new songs will never come up in shuffle. I can't figure out how to force it to work, but they usually don't start appearing in shuf...

Caketray

Regular

516 Views

3 replies

0 likes

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Can´t Find SD option to save offline music

Hi, the APP updated yesterday and now i can´t find the option to select where to save the offline music, it automatically saves in the Internal Storage but i want it in the SD Card

Casual Listener

Hi, the APP updated yesterday and now i can´t find the option to select where to save the offline music, it automatically saves in the Internal Storage but i want it in the SD Card

Guigui92130

Newbie

763 Views

4 replies

0 likes

sd card
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Saving and sending a QR code on Android (Galaxy S7)

Hello I wonder if anyone can help Please!I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "Share" but that just sends a link and some text, doesn'...

Casual Listener

Hello I wonder if anyone can help Please! I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "...

894 Views

0 replies

1 likes

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Superuser Contribution 5 skips an hour?

I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?

Newbie

I read that we're supposed to get 5 skips an hour but it's been nearly 7 hours and my skips still haven't regenerated! What do I do?

Maria_B

Moderator

858 Views

1 replies

0 likes

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Spotify don't work

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

Visitor

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

user-removed

Not applicable

1577 Views

5 replies

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Superuser Contribution Spotify gift card

I recently logged on to enter the second 3 month Spotify gift card and the number took. It shows on-line that I have until 8/18 but it does not work on the phone? I keep getting the adds. It is as though it works on the computer but not on the phone ...

Newbie

I recently logged on to enter the second 3 month Spotify gift card and the number took.  It shows on-line that I have until 8/18 but it does not work on the phone?  I keep getting the adds....

user-removed

Not applicable

452 Views

1 replies

0 likes

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Superuser Contribution android alarm clock (and maybe other notifications) auto starts spotify

Running Spotify 8.4.4.810 on a Samsung s5 running 6.0.1. When my android alarm goes off, it automatically starts spotify when I snooze or dismiss it. I tried disabling notifictions in Spotify but that has no effect. How does one stop Spotify from aut...

Newbie

Running Spotify 8.4.4.810 on a Samsung s5 running 6.0.1.  When my android alarm goes off, it automatically starts spotify when I snooze or dismiss it.  I tried disabling notifictions in Spo...

user-removed

Not applicable

929 Views

1 replies

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Superuser Contribution La coda di riproduzione salta alcuni brani.

Sulla riproduzione alcuni brani vengono saltati automaticamente. Versione android 8.4.4.810. Prima non succedeva.

Casual Listener

Sulla riproduzione alcuni brani vengono saltati automaticamente. Versione android 8.4.4.810. Prima non succedeva.

ahusoski

Casual Listener

938 Views

2 replies

0 likes

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Speicherort für offline Daten geht verloren

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten auf der SD-Karte gelöscht. Das ist sehr ärgerlich, ...

Casual Listener

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten ...

mmomo

Newbie

567 Views

1 replies

0 likes

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Superuser Contribution Equalizer disappeared

Dear Community,I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7) still misses this option.How could I get it back?Spot...

Casual Listener

Dear Community, I used to have the equalizer setting functionality on my previous version of Spotify. When I updated it a couple of weeks ago, this option disappeared. Last update (8.4.4.810 armV7...

vincentroch

Casual Listener

529 Views

2 replies

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Superuser Contribution Galaxy S7 Edge - Android 7.0 Nougat - Spotify randomly pauses music

Hi everyone, My spotify app is randomly pausing music without touch it. I set the application in a "out of battery control" mode and I don't use the energy saver mode. Someone is facing the issue ? How can I solve it? Thanks for your help,Regards

Casual Listener

Hi everyone,   My spotify app is randomly pausing music without touch it.   I set the application in a "out of battery control" mode and I don't use the energy saver mode.   Some...

toniino38

Casual Listener

758 Views

4 replies

0 likes

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Superuser Contribution Mala ejecutación de canciones.

Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en eso, es muy molesto, ya que de no ser solucionado ...

Newbie

Al escuchar música, se detiene a cada rato, no entiendo el motivo, ya que mi Internet es bueno, así que descarto esa posibilidad y pienso que el problema viene de la aplicación. Por favor, fijarse en...

Maria_B

Moderator

552 Views

1 replies

0 likes

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Spotify app is going to connect with unexpected bluetooth device.[Bluetooth/AVRCP]

I cannot transfer measurement data from OMRON blood pressure monitor to OMRON app after install Spotify. I can transfer if uninstalled Spotify. OMRON app will connect to the device by bluetooth LE. It seems that Spotify will connect by bluetooth or b...

Newbie

I cannot transfer measurement data from OMRON blood pressure monitor to OMRON app after install Spotify. I can transfer if uninstalled Spotify. OMRON app will connect to the device by bluetooth LE. I...

390 Views

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Superuser Contribution Skipping

Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10

Casual Listener

Every time I press my power button it skips 10 secs and every time I press it again to time screen on it skips another 10

Maria_B

Moderator

525 Views

1 replies

0 likes

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Import local files option missing.

In the beginning I was able to import my local files, then the option just disappears, I tried to reinstall the app but the option still missing (even the one that let you choose the storage). Now, I can't play any of my local music files.Any idea? T...

Newbie

In the beginning I was able to import my local files, then the option just disappears, I tried to reinstall the app but the option still missing (even the one that let you choose the storage). Now, I...

Joe

Community Legend

625 Views

1 replies

0 likes

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