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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118679 Views

27 replies

4 likes

  • 118679 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239307 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239307 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600165 Views

79 replies

3 likes

  • 600165 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492719 Views

581 replies

42 likes

Account
Free
  • 492719 Views
  • 581 replies
  • 42 likes

Nexus 6p Spotify disappearing from notification bar

I am a new premium user for Spotify. I am having an issue where the icon disappears from the notification bar and then after some time the app just stop playing music. I can clear data or uninstall and it will go back working for a while but within a...

Newbie

I am a new premium user for Spotify. I am having an issue where the icon disappears from the notification bar and then after some time the app just stop playing music. I can clear data or uninstall a...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

wrong facebook account

Ok so I just re upgraded to premium 4 or 5 days ago. Yesterday I got a new phone. I accidentally logged in using the wrong facebook account in the app (android). Now if I hit login with fb it automatically logs into the wrong one. I cant seem to figu...

Visitor

Ok so I just re upgraded to premium 4 or 5 days ago. Yesterday I got a new phone. I accidentally logged in using the wrong facebook account in the app (android). Now if I hit login with fb it automat...

Joe

Community Legend

762 Views

3 replies

0 likes

  • 762 Views
  • 3 replies
  • 0 likes

Solved!! Stuck in Offline-modus

Hey, I've read and tried all the basic things on how to fix this. Delete cache, log out/in, uninstall/reinstall. I can't pick any song anymore after using offline modus like one or two months ago. I have this issue on my Sony Xperia Z3 Compact (with ...

Casual Listener

Hey,   I've read and tried all the basic things on how to fix this. Delete cache, log out/in, uninstall/reinstall. I can't pick any song anymore after using offline modus like one or two month...

__LP

Newbie

1041 Views

4 replies

0 likes

  • 1041 Views
  • 4 replies
  • 0 likes

Downloaded music now only partially deleted, are they finally trying to fix it?!!

I know there are thousands of threads about this topic, but maybe if we keep posting about they'll do something? Or Maybe they are? It has been happening to me with greater frequency over the last 4 months. Downloaded songs only last saved to my devi...

Regular

I know there are thousands of threads about this topic, but maybe if we keep posting about they'll do something? Or Maybe they are?    It has been happening to me with greater frequency o...

John164

Regular

808 Views

3 replies

0 likes

  • 808 Views
  • 3 replies
  • 0 likes

Downloaded songs getting deleted from my second phone

Hi, I'm hoping someone might be able to help with a query please. I have a premium student subscription and would like to have spotify songs downloaded onto an old phone (which doesnt have internet on it), so i can effectively use it as an mp3 player...

Regular

Hi,   I'm hoping someone might be able to help with a query please.   I have a premium student subscription and would like to have spotify songs downloaded onto an old phone (which does...

chrispoole

Regular

1123 Views

7 replies

0 likes

  • 1123 Views
  • 7 replies
  • 0 likes

Wrong Facebook

Hi there. I created a new account for a friend on my android device. But when we wanted to connect to his Facebook, it automatically connected to mine, since I was logged in to the Facebook app. Now we can't figure out how to switch accounts - everyt...

Newbie

Hi there. I created a new account for a friend on my android device. But when we wanted to connect to his Facebook, it automatically connected to mine, since I was logged in to the Facebook app. No...

Hasseg

Casual Listener

632 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify's latest update deleted my favourite songs. Please help.

The past month, I hadn't been using spotify much. A few days ago when I logged in to the app, I found out that all the 300+ songs that used to be in the favourites section were nowhere to be found (even in the 'Your Song' section). Please help. I bel...

Newbie

The past month, I hadn't been using spotify much. A few days ago when I logged in to the app, I found out that all the 300+ songs that used to be in the favourites section were nowhere to be found (e...

Lee

Spotify

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Solved!! Why do local files not sync, and why do they not even show up on mobile in the list?

I created a Japanese iTunes account, and legitimately purchased some tracks I was keen on listening to. Easy! Getting Spotify to play nice however, has been anything but. So I added my tracks to a playlist, and set it to download. I hook my Nexus 6P ...

Casual Listener

I created a Japanese iTunes account, and legitimately purchased some tracks I was keen on listening to. Easy! Getting Spotify to play nice however, has been anything but.   So I added my track...

EvilChookie

Casual Listener

1538 Views

2 replies

0 likes

  • 1538 Views
  • 2 replies
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Superuser Contribution Porque el buscador no "busca"

No puedo buscar canciónes en el buscador , y cuando le pongo en shuffle a una playlist no reproduce y le doy saltar y salta la canción y salta mas y no reproduce. Esta raro.

Casual Listener

No puedo buscar canciónes en el buscador , y cuando le pongo en shuffle a una playlist no reproduce y le doy saltar y salta la canción y salta mas y no reproduce. Esta raro.

Aedd

Newbie

38267 Views

6 replies

0 likes

  • 38267 Views
  • 6 replies
  • 0 likes

Solved!! How do I see what time/date a Playlist was last updated?

Hi there, I'd like to figure out when a Playlist was last updated. I see Spotify downloading songs ever so often when I'm in my wifi and I reckon it's for the Playlists I'm following. But how do I know WHICH one exactly it is currently updating? Or i...

Casual Listener

Hi there,    I'd like to figure out when a Playlist was last updated. I see Spotify downloading songs ever so often when I'm in my wifi and I reckon it's for the Playlists I'm following. ...

reavcn

Newbie

42200 Views

2 replies

0 likes

  • 42200 Views
  • 2 replies
  • 0 likes

Spotify premium for family

Hey !I have a problem. My father has spotify family, and add my count. I can downlaod music, choose witch i listen, but i haven't Spotify Premium. There is the message saying me to buy it.What can i do ?

Visitor

Hey ! I have a problem. My father has spotify family, and add my count. I can downlaod music, choose witch i listen, but i haven't Spotify Premium. There is the message saying me to buy it. What ca...

user-removed

Not applicable

846 Views

3 replies

0 likes

  • 846 Views
  • 3 replies
  • 0 likes

Can't log in from my Android.

Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online. Thanks for any help!

Newbie

Trying to log in on my Android. Says "You are currentlyl set to offline. Please go online to connect to spotify." When I click Connect, the same winddow pops up. And yes, my phone is definetly online...

osornios

Spotify Star

752 Views

1 replies

0 likes

Login
  • 752 Views
  • 1 replies
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SD Card and download issues

I've been having issues with spotify recognizing my SD card. If I unmount and mount, it will show for a while. I'm able to download content, but eventually spotify fails to see the card.I have attempted formatting the card, as well as doing a full un...

Casual Listener

I've been having issues with spotify recognizing my SD card. If I unmount and mount, it will show for a while. I'm able to download content, but eventually spotify fails to see the card. I have at...

Aquilisdicio

Casual Listener

1705 Views

6 replies

0 likes

  • 1705 Views
  • 6 replies
  • 0 likes

Sony Android TV can't keep credentials

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging through the phone app; tried w/h username & pass. Ke...

Visitor

I have Sony KDL-55W800C Android TV, the other day installed Spotify on it. Unfortunatelly, every time I turn the TV off Spotify looses the login info, and promps for login. Tried activating/logging t...

bsummers4

Casual Listener

1240 Views

3 replies

0 likes

Android
Bravia
Sony
TV
  • 1240 Views
  • 3 replies
  • 0 likes

Solved!! premium student on mobile

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an album it will play suggested songs in between. This ne...

Casual Listener

I paid for the premium student subscription. However not all premium features are available when I use my phone app. Back-tracking, skipping within a track are unavailable and when i listen to an alb...

mcdouglasson

Newbie

1317 Views

3 replies

0 likes

  • 1317 Views
  • 3 replies
  • 0 likes

Superuser Contribution All local files are gone

Hi, All my local stored offline music is wiped after I was asked to re-login.Very unconvienient when on holiday where roaming charges apply! Any ideas how to get spotify to reload the local stored files?

Newbie

Hi,   All my local stored offline music is wiped after I was asked to re-login. Very unconvienient when on holiday where roaming charges apply!   Any ideas how to get spotify to reload...

Lee

Spotify

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with non downloaded music randomly stopping while on data

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my phone. It will play my downloaded music just fine. H...

Newbie

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my p...

Lee

Spotify

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

How to sync Spotify to XK Glow

I recently added an XK Glow accent light system to my motorcycle. It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure out how to do this. Can anyone help?

Newbie

I recently added an XK Glow accent light system to my motorcycle.  It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure...

974 Views

0 replies

0 likes

  • 974 Views
  • 0 replies
  • 0 likes

I deleted my "liked from radio" playlist. Any way i could get it back?

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

Newbie

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

argonic_man

Regular

2599 Views

2 replies

0 likes

  • 2599 Views
  • 2 replies
  • 0 likes

Speichern von Alben

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Newbie

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

Nico

Community Legend

4161 Views

1 replies

1 likes

  • 4161 Views
  • 1 replies
  • 1 likes