Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107339 Views

26 replies

3 likes

  • 107339 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217228 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217228 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571284 Views

79 replies

3 likes

  • 571284 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470701 Views

577 replies

40 likes

Account
Free
  • 470701 Views
  • 577 replies
  • 40 likes

Bluetooth stuttering - Android - So Super Annoying!

I've seen many discussions about this issue in many forums, yet it never gets fixed. Let's try to state the problem clearly. Spotify, you stutter when playing via bluetooth on Andorid. The sound just drops out anytime something like a notification, e...

Music Fan

I've seen many discussions about this issue in many forums, yet it never gets fixed.  Let's try to state the problem clearly.  Spotify, you stutter when playing via bluetooth on Andorid.&nb...

1777 Views

0 replies

3 likes

Android
bluetooth
skipping
stuttering
  • 1777 Views
  • 0 replies
  • 3 likes

Album cover disapears

Since about 2 updates ago, when playing music, with the Album Cover visible, after the smartphone screen goes to sleep, frequently, when I start the screen again, the Album Cover is not there (just an empty space), although the previous and next albu...

Casual Listener

Since about 2 updates ago, when playing music, with the Album Cover visible, after the smartphone screen goes to sleep, frequently, when I start the screen again, the Album Cover is not there (just a...

phoebe_beirne

Music Fan

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Spotify deletes all of my downloaded songs

Here I am on the spotify forum again, for the same problem that happened multiple times and where there's still - and this is a well known problem for a while - no fix for.I use spotify to listen to off line songs a lot. So, my android phone is full ...

Music Fan

Here I am on the spotify forum again, for the same problem that happened multiple times and where there's still - and this is a well known problem for a while - no fix for. I use spotify to listen t...

teribus_13

Regular

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

(solved) Tip - Cannot Log in on Android

Hi there - I'm just reposting this from my original post on the old Spotify forum at getsatisfaction, because it seemed that several people per month were using the post to solve their troubles (Solved) - Tip: Cannot log in on android Thought I'd pos...

Newbie

Hi there - I'm just reposting this from my original post on the old Spotify forum at getsatisfaction, because it seemed that several people per month were using the post to solve their troubles 🙂&nb...

upeters48104

Newbie

8221 Views

13 replies

13 likes

  • 8221 Views
  • 13 replies
  • 13 likes

Solved!! Premium User. Shuffle Won't Work. Can't Rewind.

Hello. I just purchased Premium today. Paid it with my ATM card, purchased the 6 months of Premium option. However, it didn't go well.I started my Spotify app on my phone (ASUS Zenfone 2, Android OS), opened the "now playing" section, the "now playin...

Casual Listener

Hello.   I just purchased Premium today. Paid it with my ATM card, purchased the 6 months of Premium option. However, it didn't go well. I started my Spotify app on my phone (ASUS Zenfone 2, ...

AzeemAzz27

Casual Listener

1263 Views

2 replies

0 likes

Android
Premium
rewind
shuffle
  • 1263 Views
  • 2 replies
  • 0 likes

Reorganizing songs in a playlist

Hello everyone. I have a Galaxy S5, and I've been trying to reorganize my songs in my playlists, but there does not seem to be a way to do that, like in ITunes. Am I missing something? Can I do it through my desktop at least? It seems that this shoul...

Newbie

Hello everyone. I have a Galaxy S5, and I've been trying to reorganize my songs in my playlists, but there does not seem to be a way to do that, like in ITunes. Am I missing something? Can I do it th...

Gayilluminati

Roadie

516 Views

1 replies

1 likes

  • 516 Views
  • 1 replies
  • 1 likes

Spotify Eating Through Data

I have a Samsung Galaxy S7 Edge, and regularly plug in my phone to listen to Spotify while I drive using Android Auto. I've done this for months with zero issue, but last month Spotify went nuts using my data in the background and I had to completely...

Newbie

I have a Samsung Galaxy S7 Edge, and regularly plug in my phone to listen to Spotify while I drive using Android Auto. I've done this for months with zero issue, but last month Spotify went nuts usin...

Gayilluminati

Roadie

804 Views

2 replies

1 likes

  • 804 Views
  • 2 replies
  • 1 likes

Music stops playing when phone locks

HiWhen my phone goes to lock screen spotify will play but sometimes the song stopsHas anyone any ideas

Newbie

Hi When my phone goes to lock screen spotify will play but sometimes the song stops Has anyone any ideas

Joe

Community Legend

858 Views

1 replies

0 likes

  • 858 Views
  • 1 replies
  • 0 likes

Spotify closes itself from time to time

Spotify closes itself from time to time.Sometimes it closes 3x during the duration of a track. It is really annoying.

Casual Listener

Spotify closes itself from time to time. Sometimes it closes 3x during the duration of a track. It is really annoying.

Joe

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Spotify deletes all the downloaded songs

Suddenly Spotify deletes all the downloaded songs.That happened about 5 times already. I have more than 1000 downloaded songs and had to download everything again all of the times.It's really annoying when i'm on the road without internet connection ...

Casual Listener

Suddenly Spotify deletes all the downloaded songs. That happened about 5 times already. I have more than 1000 downloaded songs and had to download everything again all of the times. It's really...

CryticalAce

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

widget in notification pulldown is HUGE now

I've got a Samsung Galaxy S5, and after a recent update, the little widget with the album art and forward/pause/back controls went from being fairly small, about the same size as a new text or email notification, to being frickin' giant, and taking u...

Roadie

I've got a Samsung Galaxy S5, and after a recent update, the little widget with the album art and forward/pause/back controls went from being fairly small, about the same size as a new text or email ...

BeerTanK

Newbie

623 Views

1 replies

1 likes

  • 623 Views
  • 1 replies
  • 1 likes

connection issues

I'm listening to spotify at the gym as usual using my andriod phone and now it keeps trying to connect to something other than my phone even when I click on to listen on this phone. The other device starts with a SM- something.

Newbie

I'm listening to spotify at the gym as usual using my andriod phone and now it keeps trying to connect to something other than my phone even when I click on to listen on this phone. The other device ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

How to stop Spotify from opening automatically when connecting phone to Bluetooth device

Spotify keeps opening up automatically on my phone Everytime my phone connects to my car audio through Bluetooth. I don't want to use Spotify Everytime it connects.

Newbie

Spotify keeps opening up automatically on my phone Everytime my phone connects to my car audio through Bluetooth. I don't want to use Spotify Everytime it connects.

749 Views

0 replies

0 likes

  • 749 Views
  • 0 replies
  • 0 likes

Premium isnt working

I've recently purchased the premium and have confirmed that the payment has passed but yet I still cannot use the premium features. I have tried every method in the support menu and I've read previous comments that have similar issues. I'd like to kn...

Newbie

I've recently purchased the premium and have confirmed that the payment has passed but yet I still cannot use the premium features. I have tried every method in the support menu and I've read previou...

Joe

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Get Spotify working on Moto Display Moto e2 5.1

I own a Moto e2 3G xt1511 with Android 5.1, and I have Spotify Premium. I also use Moto Display, but Spotify doesn't show controls for it. I know that feature is on 6.0, but I also own the same model as my job phone and it does have spotify controls ...

Newbie

I own a Moto e2 3G xt1511 with Android 5.1, and I have Spotify Premium. I also use Moto Display, but Spotify doesn't show controls for it. I know that feature is on 6.0, but I also own the same model...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

USB OTG Support

I was thinking about getting an external dac for my HTC One M8 and I was wondering if the HQ audio (I'm a subscriber) supports USB OTG so I can get the raw file out to my DAC?I found this post: https://community.spotify.com/t5/Help-Android/USB-audio-...

Casual Listener

I  was thinking about getting an external dac for my HTC One M8 and I was wondering if the HQ audio (I'm a subscriber) supports USB OTG so I can get the raw file out to my DAC? I found t...

Jake-Grabowski

Music Fan

2735 Views

4 replies

2 likes

  • 2735 Views
  • 4 replies
  • 2 likes

All songs disappeared

Hi,all songs which I safe directly with the +-button disappeared. I had a lot but sometimes it was only available online not offline. Now everything is gone. What should I do to bring them back?

Newbie

Hi, all songs which I safe directly with the +-button disappeared. I had a lot but sometimes it was only available online not offline. Now everything is gone. What should I do to bring them back?

brunobeolchi

Newbie

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Android equalizer

Hi guysI cant find equalizer on my huawei p8, there is no option like this in settings.Can you help me?

Newbie

Hi guys I cant find equalizer on my huawei p8, there is no option like this in settings. Can you help me?

TeunQ

Casual Listener

18492 Views

4 replies

0 likes

  • 18492 Views
  • 4 replies
  • 0 likes