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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375770 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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How to download songs to your phone storage to use for an alarm, ringtone or notification

Does anyone know if this is possible? I've been selecting different menus and can't find any download options such as this.

Casual Listener

Does anyone know if this is possible? I've been selecting different menus and can't find any download options such as this.

MissWinn

Casual Listener

530 Views

2 replies

1 likes

  • 530 Views
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limit number of playlists

Is there a limit on the amount of playlists?

Casual Listener

Is there a limit on the amount of playlists?

Joe

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
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Binary file

How do I save my songs and albums in another format than a binary file. I located all my music on my SD card but it always says that the file is an unsupported document or file. Please help me ASAP! When you save songs or albums in the app not downlo...

Casual Listener

How do I save my songs and albums in another format than a binary file. I located all my music on my SD card but it always says that the file is an unsupported document or file. Please help me ASAP! ...

Jtskidgel90

Casual Listener

934 Views

2 replies

0 likes

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Importierte Musik

Hallo, ich hab ein Problem mit meiner importierten Musik als ich sie von meinem Handy gelöscht habe wurde sie grau in Spotify hinterlegt und jetzt kann ich sie dort aber auch nicht mehr entfernen. Beispiel wie das bei mir aussieht ist im Anhang.Danke...

Newbie

Hallo, ich hab ein Problem mit meiner importierten Musik als ich sie von meinem Handy gelöscht habe wurde sie grau in Spotify hinterlegt und jetzt kann ich sie dort aber auch nicht mehr entfernen. Be...

360 Views

0 replies

0 likes

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Importar música local

Cómo puedo borrar la música importada del dispositivo móvil a Spotify? La app no me da la opción, ya borre el cache, desinstale y volví a instalar la app pero no sé borra esa información.

Newbie

Cómo puedo borrar la música importada del dispositivo móvil a Spotify? La app no me da la opción, ya borre el cache, desinstale y volví a instalar la app pero no sé borra esa información.

252 Views

0 replies

0 likes

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Bugs?

I got logged out while I was in offline mode and I tried signing back in but It said I had to turn my profile to online mode. How do I get to online mode of I can't access my account?

Casual Listener

I got logged out while I was in offline mode and I tried signing back in but It said I had to turn my profile to online mode. How do I get to online mode of I can't access my account?

K_browitt

Casual Listener

436 Views

2 replies

0 likes

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Tengo premium familiar y no puedo usar las funciones.

Hola, tengo premium familiar y no puedo utilizar el modo aleatorio, adelantar o retroceder la cancion y cuando quiero cambiarla me dice que me suscriba a premium. Ya he constatado si soy premium y me dice que si, y también he revisado mi factura. El ...

Newbie

Hola, tengo premium familiar y no puedo utilizar el modo aleatorio, adelantar o retroceder la cancion y cuando quiero cambiarla me dice que me suscriba a premium. Ya he constatado si soy premium y me...

436 Views

0 replies

0 likes

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Solved!! Spotify connect on galaxy s 8

Just got a galaxy s8 and I can't use Spotify connect to connect to my Yamaha amp or connect to Chromecast. Devices are not found. Still works on my old HTC on the same network. Any one else having this problem?

Music Fan

Just got a galaxy s8 and I can't use Spotify connect to connect to my Yamaha amp or connect to Chromecast. Devices are not found. Still works on my old HTC on the same network. Any one else having th...

Joe

Community Legend

3760 Views

5 replies

0 likes

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'%' character in search

Andriod Version 8.4.9.271 armV7Entering a search term containing the '%' character causes the message "Ooops, something went wrong".

Visitor

Andriod Version 8.4.9.271 armV7 Entering a search term containing the '%' character causes the message "Ooops, something went wrong".

seejaylamb

Newbie

382 Views

1 replies

1 likes

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Superuser Contribution music keeps stopping

My mother has Android - Samsung S7 (premium) When she´s listening on her phone, there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left off, not where it would be had the song continued playing. ...

Newbie

My mother has Android - Samsung S7 (premium)  When she´s listening on her phone, there will be split-seconds of silence throughout songs. When it starts again the music picks up where it left o...

MonicaM_Bogota

Roadie

409 Views

1 replies

0 likes

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Superuser Contribution Problemas al escoger canciones

Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas ni nada. A que se debe? Que debo hacer?

Casual Listener

Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas...

MonicaM_Bogota

Roadie

471 Views

1 replies

0 likes

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Can Spotify or anyone wipe ALL my playlists back to zero?

HiI have a student Spotify premium acct with several thousand playlists. I want to wipe them and start from scratch but wonder how to as im restricted as follows:1. No pc access (uni machines 3rd party blocked)2. Only use via android mobile and table...

Regular

Hi I have a student Spotify premium acct with several thousand playlists. I want to wipe them and start from scratch but wonder how to as im restricted as follows: 1. No pc access (uni machines 3...

417 Views

0 replies

0 likes

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Spotify taking too much storage

Hello,I don't use Offline mode, yet Spotify is taking more than 2GB of my phone's storage. The memory used is getting bigger the more i use Spotify, yet I am not downloading the songs.How could I change that?

Newbie

Hello, I don't use Offline mode, yet Spotify is taking more than 2GB of my phone's storage. The memory used is getting bigger the more i use Spotify, yet I am not downloading the songs.How could I c...

Joe

Community Legend

539 Views

1 replies

0 likes

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  • 1 replies
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All Library and Playlists Get Deleted

Hello,I was listening my downloaded Playlist on Spotify and suddenly it stopped playing. Then I tried to play it but the app reset and restarted itself. For a while my external SD card seemed as disconnected although it wasn't. After restarting my ph...

Newbie

Hello, I was listening my downloaded Playlist on Spotify and suddenly it stopped playing. Then I tried to play it but the app reset and restarted itself. For a while my external SD card seemed as di...

311 Views

0 replies

0 likes

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The giant select artists startup page?

Hi all users. I'm on android started last weekend and there was this epic page where you can select artists you now and want to follow then is drops in suggested artists to follow aswell. I only got a couple of genres in before I decided to try liste...

Newbie

Hi all users. I'm on android started last weekend and there was this epic page where you can select artists you now and want to follow then is drops in suggested artists to follow aswell. I only got ...

Joe

Community Legend

7083 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Cant use the premium features

Can anyone help me? I have activate my premium account from spotify gift card for three month but i can only download the song but i cant use the other premium features such as unlimited skip song.Is there anyone experienced this before?If there is a...

Newbie

Can anyone help me? I have activate my premium account from spotify gift card for three month but i can only download the song but i cant use the other premium features such as unlimited skip song. ...

Joe

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
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Músicas e Playlists tocando sempre no modo aleatorio

Ontem atualizou o spotify e hoje percebi que qualquer album, playlists ou até minhas musicas baixadas estão tocando aleatoriamente, mesmo eu clicando na primeira musica pra seguir a ordem.Alguém tambem está com esse problema ? Uso o app Android..

Newbie

Ontem atualizou o spotify e hoje percebi que qualquer album, playlists ou até minhas musicas baixadas estão tocando aleatoriamente, mesmo eu clicando na primeira musica pra seguir a ordem. Alguém ta...

Joe

Community Legend

2246 Views

3 replies

0 likes

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Spotify app deleting downloaded songs

Over the past few days, the spotify app has repeately deleted most(about 90-95%) of my downloaded songs, this means that I have to redownload everything, which is alot in my case, and if i dont realize that it has happened at home or work, than I don...

Newbie

Over the past few days, the spotify app has repeately deleted most(about 90-95%) of my downloaded songs, this means that I have to redownload everything, which is alot in my case, and if i dont reali...

384 Views

0 replies

0 likes

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Song skipping with headphones

So my spotify works on desktop and my bluetooth speaker. Once I attached my headphones to my Samsung, it pauses songs, starts skipping through playlist and the song being played isnt whats displayed on my phone screen. Its driving me insane.

Visitor

So my spotify works on desktop and my bluetooth speaker. Once I attached my headphones to my Samsung, it pauses songs, starts skipping through playlist and the song being played isnt whats displayed ...

Joe

Community Legend

1203 Views

1 replies

0 likes

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Spotify not finishing Downloads

Please help me. I just got Spotify premium and I can't download my play lists. It would download until a certain percentage and it would stay there. I know cause I left it downloading overnight and didn't get anything downloaded. SO PLEASE HELP ME

Visitor

Please help me. I just got Spotify premium and I can't download my play lists. It would download until a certain percentage and it would stay there. I know cause I left it downloading overnight and d...

Joe

Community Legend

834 Views

4 replies

0 likes

  • 834 Views
  • 4 replies
  • 0 likes