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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111170 Views

26 replies

3 likes

  • 111170 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223678 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223678 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580846 Views

79 replies

3 likes

  • 580846 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478282 Views

577 replies

40 likes

Account
Free
  • 478282 Views
  • 577 replies
  • 40 likes

Problem downloading songs offline

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my mind is that before this message appeared I have upg...

Visitor

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my m...

Joe

Community Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Superuser Contribution My offline music got deleted some how...

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to signify they are downloaded). I'm not really to happy ...

Newbie

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to sig...

zsoltzsolt

Casual Listener

1638 Views

4 replies

0 likes

Android
disappered
htc 10
Offline issues
  • 1638 Views
  • 4 replies
  • 0 likes

Spotify users not showing up in search

For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at one of my friend's followers.

Regular

For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at o...

brc1

Casual Listener

2078 Views

5 replies

3 likes

  • 2078 Views
  • 5 replies
  • 3 likes

Music deleted

Hello,I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify.PS : Sorry for my bad english, i'm french

Visitor

Hello, I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify. ...

nrzrf14

Newbie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Behind the lyrics doesnt work

I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A few weeks back my phone broke so i bought a galaxy ...

Visitor

I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A ...

user-removed

Not applicable

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Once Song is over Spotify paused at the end.

Hi @ all,I have the problem that once a Song is over Spotify paused at the end of Song.Nevertheless if I play music on my Android device Or on PC.Checked all settings and seems to be ok.Also reinstalled Spotify and cleared Cache but nothing helped.Al...

Newbie

Hi @ all, I have the problem that once a Song is over Spotify paused at the end of Song. Nevertheless if I play music on my Android device Or on PC. Checked all settings and seems to be ok. Als...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Unable to download songs onto Android, no storage options in setting.

I have 20 gigs left on my sd card but Spotify says I'm out of space, there's no storage option in the settings. Alternatively, I cleared cache, force stopped the app, uninstalled app, reset phone, went into android data and deleted com.Spotify, reins...

Casual Listener

I have 20 gigs left on my sd card but Spotify says I'm out of space, there's no storage option in the settings. Alternatively, I cleared cache, force stopped the app, uninstalled app, reset phone, we...

RealRatchet1086

Casual Listener

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

Poor Shuffle on Amazon Fire

I posted last year about my Amazon Fire playing the same songs over and over all day long when I play from my Songs list on shuffle. Here is the previous topic. I was able to rectify that situation with a restart of the device. Today it is acting up ...

Regular

I posted last year about my Amazon Fire playing the same songs over and over all day long when I play from my Songs list on shuffle. Here is the previous topic. I was able to rectify that situat...

carlcanyon

Regular

1412 Views

3 replies

0 likes

  • 1412 Views
  • 3 replies
  • 0 likes

Solved!! I don't received all premium privilege...

I don't have unlimited skip and I cannot shuffle my songs. But I can download my playlist on the a device. I just subscribe to a 30-day trial and I'm going to subscribe from now on. What should I do to recieve those? PS. Sry for my bad Eng. I'm from ...

Casual Listener

I don't have unlimited skip and I cannot shuffle my songs. But I can download my playlist on the a device. I just subscribe to a 30-day trial and I'm going to subscribe from now on. What should ...

Nico

Community Legend

1022 Views

3 replies

0 likes

  • 1022 Views
  • 3 replies
  • 0 likes

Precio Spotify Argentina

Hola! Estoy decidida a adquirir Spotify Premium, el cual se que se vende a $36 por mes pero tambien advierte que algunos bancos pueden cobrar el precio en dólares, esto no pone en duda mi idea de comprarlo pero quisiera saber cuanto seria el precio e...

Casual Listener

Hola! Estoy decidida a adquirir Spotify Premium, el cual se que se vende a $36 por mes pero tambien advierte que algunos bancos pueden cobrar el precio en dólares, esto no pone en duda mi idea de com...

osornios

Spotify Star

30103 Views

4 replies

3 likes

precio cobro spotify Argentina dolares dolar
  • 30103 Views
  • 4 replies
  • 3 likes

Spotity new interface

Hi! Well, I see in a Latin playlist (I'm argentinian) this interface:*Edit: In Windows I found the same interface too*Android:Android playlist viewAndroid playing viewWindows 10:Windows 10 playlist viewWindows 10 playing view But only can see this be...

Regular

Hi! Well, I see in a Latin playlist (I'm argentinian) this interface: *Edit: In Windows I found the same interface too* Android: Android playlist view Android playing view Windows 10: Windo...

Maxim

Spotify Star

2853 Views

3 replies

0 likes

Android
Interface
Windows
  • 2853 Views
  • 3 replies
  • 0 likes

Problemas com as imagens dos albuns da musicas

As imagens dos albuns das musicas não estão carregando mais.

Newbie

As imagens dos albuns das musicas não estão carregando mais.

jonofacer

Casual Listener

8925 Views

1 replies

0 likes

  • 8925 Views
  • 1 replies
  • 0 likes

Spotify app won't connect to the internet

I've always had this problem with the Spotify app, and I've always updated it and I am currently using the lastest version. So there problem is when I open up the app, it says I don't have any connection to the internet and it won't let me search, br...

Casual Listener

I've always had this problem with the Spotify app, and I've always updated it and I am currently using the lastest version. So there problem is when I open up the app, it says I don't have any connec...

_nonameftw_

Casual Listener

9974 Views

3 replies

1 likes

  • 9974 Views
  • 3 replies
  • 1 likes

Delted music off data

Hey everyone, I have a weird problem of my Kyocera Duraforce Pro on android marshmellow. Basicly I download music on data, or wifi sometimes, and I go to offline mode because theres no data at school and the wifi blocks downloading music. I go to lis...

Composer

Hey everyone, I have a weird problem of my Kyocera Duraforce Pro on android marshmellow. Basicly I download music on data, or wifi sometimes, and I go to offline mode because theres no data at school...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Previous/back button for lock screen

Hi, i love Spotify but i don't like unlocking the mobile phone everytime i want to change the song i'm listening to. I've a Huawei and i don't know (maybe you still can not doing this on this phone idk) how can i visualize the song on the lock screen...

Casual Listener

Hi, i love Spotify but i don't like unlocking the mobile phone everytime i want to change the song i'm listening to. I've a Huawei and i don't know (maybe you still can not doing this on this phone i...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Very slow downloading speed and no playback

The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify.I also have issues with the playback, whenever am using my phone data or WiFi and try to listen ...

Newbie

The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify. I also have issues with the playback, whene...

735 Views

0 replies

0 likes

  • 735 Views
  • 0 replies
  • 0 likes

Disappearing Songs

Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunately, they were on Discover Weekly and the second I g...

Newbie

Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunate...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Download playlists go to saved songs folder

I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have done a clean program reinstall and rebooted my phone. ...

Newbie

I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have don...

1597 Views

0 replies

0 likes

  • 1597 Views
  • 0 replies
  • 0 likes

Chrome cast Audio

Hi, I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. sounds like im noit the only one with thius issue. Im really h...

Casual Listener

Hi,   I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. so...

ColeK-us

Regular

3420 Views

10 replies

7 likes

audio
CCA
Chrome cast
Issues
problem
  • 3420 Views
  • 10 replies
  • 7 likes

Solved!! Spotify connected to another device

I have a Moto z2 force 2 and my Spotify account keeps automatically connecting to other devices (cell phones). My WiFi is turned off. I've logged out of all other devices and changed my password multiple times. This also happened on my last phone as ...

Casual Listener

I have a Moto z2 force 2 and my Spotify account keeps automatically connecting to other devices (cell phones). My WiFi is turned off. I've logged out of all other devices and changed my password mult...

Awesome74d

Casual Listener

1577 Views

2 replies

0 likes

  • 1577 Views
  • 2 replies
  • 0 likes