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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118691 Views

27 replies

4 likes

  • 118691 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239382 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239382 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600177 Views

79 replies

3 likes

  • 600177 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492731 Views

581 replies

42 likes

Account
Free
  • 492731 Views
  • 581 replies
  • 42 likes

Account hacked and playlists deleted

Somebody has hacked my Spotify account...no idea how this cod have happened. They deleted all my playlists, is there anyway to restore them?

Casual Listener

Somebody has hacked my Spotify account...no idea how this cod have happened. They deleted all my playlists, is there anyway to restore them?

Andycurry

Casual Listener

820 Views

6 replies

0 likes

  • 820 Views
  • 6 replies
  • 0 likes

Volume too low

HiI've noticed that when I'm listening music on Spotify the power of the volume isn't as good as when I'm using other apps (like for example Youtube). I had to download a volume booster because sometimes I couldn't hear songs when at maximum level.An...

Newbie

Hi I've noticed that when I'm listening music on Spotify the power of the volume isn't as good as when I'm using other apps (like for example Youtube). I had to download a volume booster because som...

mrSebbo

Casual Listener

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

big data usage when some songs are downloaded

Hello,I have problem with big data usage.I made clear new instalation of spotify app on my android phone.I have set streaming quality to low.I have checked data usage during streaming - about 50MB per hour = it is OK I have downloaded some playlists ...

Casual Listener

Hello, I have problem with big data usage. I made clear new instalation of spotify app on my android phone. I have set streaming quality to low. I have checked data usage during streaming - about...

pavelsimunek

Casual Listener

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

decreasing volume/or music stopping on google pixel

I have a new google pixel that I purchased from verizon and it seems when I use my garmin and spotify the volume turns down automatically I have re-installed the spotify app, changed my do not disturb setting and disabled the equalizer in spotify any...

Newbie

I have a new google pixel that I purchased from verizon and it seems when I use my garmin and spotify the volume turns down automatically I have re-installed the spotify app, changed my do not distur...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Playlist sorting options

I want to move songs fromm Playlist catagory to Song catagory. I can not find an option to simply move song or folder from one catagory to another

Casual Listener

I want to move songs fromm Playlist catagory to Song catagory. I can not find an option to simply move song or folder from one catagory to another

Joe

Community Legend

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Solved!! Constantly green circle and get stuck

When I'm navigating in the menus and albums constantly the app get stuck with the green circle, after few seconds a message show up, also when this happen I'm unable to change song or pause it. And when I try to close the app the song still playing e...

Newbie

When I'm navigating in the menus and albums constantly the app get stuck with the green circle, after few seconds a message show up, also when this happen I'm unable to change song or pause it. And w...

Joe

Community Legend

2262 Views

2 replies

0 likes

  • 2262 Views
  • 2 replies
  • 0 likes

Solved!! Log in problem - cuba

Hey,I'm in cuba and I really can't log in to my android spotify app. The log in loads ages and nothing happen. I tried different tricks out of the internet. But it nothing helped. Any ideas?Thanks a lot- i miss my music!

Casual Listener

Hey, I'm in cuba and I really can't log in to my android spotify app. The log in loads ages and nothing happen. I tried different tricks out of the internet. But it nothing helped. Any ideas? Thank...

Joe

Community Legend

12601 Views

8 replies

0 likes

  • 12601 Views
  • 8 replies
  • 0 likes

Solved!! Android Nougat equaliser missing

I have recently updated to nougat to find that the equaliser seems to be missing will there be an update to replace it?

Visitor

I have recently updated to nougat to find that the equaliser seems to be missing will there be an update to replace it?

santinodituri

Newbie

42433 Views

4 replies

0 likes

  • 42433 Views
  • 4 replies
  • 0 likes

Spotify connect not working Android app

None of my devices are showing up. I've checked they are all connected to the same wifi network, I've updated and restarted everything and still nothing. Help!

Casual Listener

None of my devices are showing up. I've checked they are all connected to the same wifi network, I've updated and restarted everything and still nothing. Help!

hinchmo

Casual Listener

866 Views

3 replies

0 likes

  • 866 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs keep redownloading

Why is it that my Spotify decides at least 2-3 times a month to seemingly redownload all of my previously saved songs? It's just done it again - I haven't added any new songs since the last time either. I've seen previous questions where it states th...

Newbie

Why is it that my Spotify decides at least 2-3 times a month to seemingly redownload all of my previously saved songs? It's just done it again - I haven't added any new songs since the last time eith...

Aimee_T

Roadie

493 Views

1 replies

0 likes

Android
  • 493 Views
  • 1 replies
  • 0 likes

Spotify shows "no internet connection" when I am connected to WIFI, works perfect on 4g LTE

Device LG G3Andriod 5.0.1Spotify 2.6.0.813Provider T-mobileProblem: Spotify shows "No internet connection" when I am connected to my home wifi.Details: Spotify works when connected to 4g LTE. All other apps are working except for music streaming apps...

Newbie

Device LG G3 Andriod 5.0.1 Spotify 2.6.0.813 Provider T-mobile Problem: Spotify shows "No internet connection" when I am connected to my home wifi. Details: Spotify works when connected to...

skacticinvader

Newbie

2438 Views

7 replies

3 likes

  • 2438 Views
  • 7 replies
  • 3 likes

Annoying Chromecast Popup

I use my phone to play Spotify at work. Somebody in the office has a Chromecast running and often I get plagued by a stupid popup that gives me only two options - either to connect to the Chromecast now or later. Where is the "Dismiss" button. I shou...

Newbie

I use my phone to play Spotify at work. Somebody in the office has a Chromecast running and often I get plagued by a stupid popup that gives me only two options - either to connect to the Chromecast ...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

spotify cant skip songs with car radio

on my old phone htc one m7,i could play spotify trough Bluetooth and skip songs with the buttons on my car radio.With my new phone(Samsung s7)I can 't use the car buttons anymore.so of i want to skip a song i need to use my phone.

Newbie

on my old phone htc one m7,i could play spotify trough Bluetooth and skip songs with the buttons on my car radio.With my new phone(Samsung s7)I can 't use the car buttons anymore.so of i want to skip...

JCdotnl

Roadie

945 Views

1 replies

0 likes

  • 945 Views
  • 1 replies
  • 0 likes

Spotify don't save music to external sdcard in android 6

After upgrade to android 6 Spotify was unable to access music stored in external sdcard. It download again the files to internal memory.App version: 4.4.0.1008Android version: 6.0.1 (CyanogenMod)Device: Motorola XT1040

Newbie

After upgrade to android 6 Spotify was unable to access music stored in external sdcard. It download again the files to internal memory. App version: 4.4.0.1008 Android version: 6.0.1 (CyanogenMod)...

markmuehlbauer

Casual Listener

1152 Views

3 replies

0 likes

android marshmallow
offline data
sdcard
  • 1152 Views
  • 3 replies
  • 0 likes

Bug after update

After updating, even though I already have the song, the notifications appear as if I did not have it.

Casual Listener

After updating, even though I already have the song, the notifications appear as if I did not have it.

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Premium on desktop but not on phone

hi, i recently upgraded to a premium account. it works perfect on my desktop but when i logon through my phone it doesnt show my account as premium and tells me to upgrade. so was wondering if anyone knows how to reslove this issue?thanks,

Newbie

hi, i recently upgraded to a premium account. it works perfect on my desktop but when i logon through my phone it doesnt show my account as premium and tells me to upgrade. so was wondering if anyone...

user-removed

Not applicable

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Android BLE unexpectedly and repeatedly reconnects to peripheral

See this article on Stack Overflow:https://stackoverflow.com/questions/43160195/android-ble-unexpectedly-and-repeatedly-reconnects-to-peripheral/43688791#43688791I am able to reproduce on Sony Xperia X Compact running 7.1.1, build number 34.3.a.0.217...

Newbie

See this article on Stack Overflow: https://stackoverflow.com/questions/43160195/android-ble-unexpectedly-and-repeatedly-reconnects-to-peripheral/43688791#43688791 I am able to reproduce on Sony ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Solved!! "Suggested Song" Interuption.

The problem currently is that I want to listen to Gregorian Chants, I have recreated the playlist of Only Gregorian Chants four times already. 50 songs in the playlist. Each time I listen to the playlist, one song plays till completion, and then it t...

Casual Listener

The problem currently is that I want to listen to Gregorian Chants, I have recreated the playlist of Only Gregorian Chants four times already. 50 songs in the playlist. Each time I listen to the play...

Ustingrav

Casual Listener

1057 Views

6 replies

0 likes

  • 1057 Views
  • 6 replies
  • 0 likes

Spotify film hulu

Hello, don't know where to post this but I got a message on my Spotify app for a deal called Spotify film, which includes access to Spotify and Hulu (no ads) for 16.99 but I don't see it anywhere to get more info on it. Wondering if anyone had any in...

Newbie

Hello, don't know where to post this but I got a message on my Spotify app for a deal called Spotify film, which includes access to Spotify and Hulu (no ads) for 16.99 but I don't see it anywhere to ...

klsjks

Newbie

2677 Views

9 replies

1 likes

  • 2677 Views
  • 9 replies
  • 1 likes

Songs sounds very plain

New to Spotify and pretty much new to online listening overall, testing now one by one... And I am noticing no matter what services I tried all the music sounds very plain, there is no dynamics at all. I have a higher end sound system at home, higher...

Casual Listener

New to Spotify and pretty much new to online listening overall, testing now one by one... And I am noticing no matter what services I tried all the music sounds very plain, there is no dynamics at al...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes