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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110867 Views

26 replies

3 likes

  • 110867 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223228 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223228 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580236 Views

79 replies

3 likes

  • 580236 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477777 Views

577 replies

40 likes

Account
Free
  • 477777 Views
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  • 40 likes

I can't connect in my Android

This mesage appeard in the screen:"You are currently set to offline"Please go online to connect to Spotify

Newbie

This mesage appeard in the screen: "You are currently set to offline" Please go online to connect to Spotify

Tjlangtry2013

Newbie

637 Views

2 replies

0 likes

  • 637 Views
  • 2 replies
  • 0 likes

Spotify Not showing up on Nvidia Shield Android TV when using the Built-in Google Chromecast...

Spotify Not showing up on Nvidia Shield Android TV when am trying to Cast using the Built-in Google Chromecast feature...Can anyone confirm why this doesnt work when it should?

Visitor

Spotify Not showing up on Nvidia Shield Android TV when am trying to Cast using the Built-in Google Chromecast feature...Can anyone confirm why this doesnt work when it should?

unclesilas

Roadie

8233 Views

19 replies

9 likes

  • 8233 Views
  • 19 replies
  • 9 likes

Can only play music when connected to wifi, Pixel XL

Spotify has been fine ever since I have had it, but out of nowhere it dropped all my music and says I'm not connected to internet when I have unlimited data. When I connect to a wifi source its fine but turn it off and nothing works again. My phone i...

Newbie

Spotify has been fine ever since I have had it, but out of nowhere it dropped all my music and says I'm not connected to internet when I have unlimited data. When I connect to a wifi source its fine ...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Solved!! Next song doesn't start when phone locked

Hi everyone Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing something else. So it's ok for the first song, everything works wel...

Casual Listener

Hi everyone 🙂   Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing some...

DarkFranou

Casual Listener

1915 Views

2 replies

0 likes

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  • 2 replies
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Problemas con SD

Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlist sin problema, sin embargo, las canciones no se re...

Newbie

Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlis...

user-removed

Not applicable

652 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cannot view public playlists

i have spotify premuim, and have made my playlists public so that my friend can view them. when they go to my profile and view my playlists it says error occured try again.my account name is samsosa505

Newbie

i have spotify premuim, and have made my playlists public so that my friend can view them. when they go to my profile and view my playlists it says error occured try again. my account name is samsos...

Joe

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Spotify Deletes all downloaded songs

My Spotify Application deletes all my downloaded songs, probably 4 zimes in th weekI allways have to download them again, which is really tiering

Newbie

My Spotify Application deletes all my downloaded songs, probably 4 zimes in th week I allways have to download them again, which is really tiering

MrBrown3

Music Fan

4795 Views

19 replies

2 likes

  • 4795 Views
  • 19 replies
  • 2 likes

cannot view public playlists

i have spotify premium and made my playlists public so my friend can see them. when they go to my profile and try to view my playlists it brings up a message saying error, and a try again buttonmy account is samsosa505

Newbie

i have spotify premium and made my playlists public so my friend can see them. when they go to my profile and try to view my playlists it brings up a message saying error, and a try again button my ...

Titox

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Album art disappearing

Occasionally whenever I have Spotify playing in the background and then go to the app, the album disappears (as shown in the picture attached). This isn't a major issue, but rather just something that annoying and I thought I should alert the communi...

Newbie

Occasionally whenever I have Spotify playing in the background and then go to the app, the album disappears (as shown in the picture attached). This isn't a major issue, but rather just something tha...

Joe

Community Legend

577 Views

1 replies

1 likes

  • 577 Views
  • 1 replies
  • 1 likes

Skips not refreshing

My skips havn't refreshed for over a day now! I thought that they refreshed after an hour!

Newbie

My skips havn't refreshed for over a day now! I thought that they refreshed after an hour!

Joe

Community Legend

1937 Views

1 replies

1 likes

  • 1937 Views
  • 1 replies
  • 1 likes

Android app extremely slow and uses a lot of CPU

I've noticed that unlike the MacOS and iOS versions of Spotify the Android app is ridiculously slow and uses a lot of CPU. I'm using an NVIDIA Shield Tablet K1, there are no other performance issues with other apps. It's not a network issue. I've run...

Regular

I've noticed that unlike the MacOS and iOS versions of Spotify the Android app is ridiculously slow and uses a lot of CPU.   I'm using an NVIDIA Shield Tablet K1, there are no other performanc...

706 Views

0 replies

0 likes

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  • 0 likes

Help

I'm on a premium package but the app itself is not allowing to change the song or click the shuffle button. It just says that Try Premium. When I'm already in premium.

Newbie

I'm on a premium package but the app itself is not allowing to change the song or click the shuffle button. It just says that Try Premium. When I'm already in premium.

Joe

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

App stopped being able to put to sleep

Hi I've been using Spotify for 3 years continuouslyBut in the last week I have stopped being able to put the app to sleep when not using itI have a Samsung device and it has a non removable batterySo preserving battery life, as I am a power user is p...

Casual Listener

Hi I've been using Spotify for 3 years continuously But in the last week I have stopped being able to put the app to sleep when not using it I have a Samsung device and it has a non removable batte...

DRUIDDOODE

Casual Listener

447 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Se me pausa sola la reproducción desde el movil

Desde hace ya un tiempo, se me pausa sóla la reproducción desde el móvil.He probado con todo. Hasta eliminando por completo la app e instalandola de nuevo.Ya sea con cascos, sin cascos o por bluetooth. Con la tablet (también andriod) no me ocurre. Me...

Casual Listener

Desde hace ya un tiempo, se me pausa sóla la reproducción desde el móvil. He probado con todo. Hasta eliminando por completo la app e instalandola de nuevo. Ya sea con cascos, sin cascos o por blue...

rodro9alcuetas

Casual Listener

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Can´t find friends....

Hey Folks!I cannot see any of my Facebook friends, error says, that none of my friends uses Spotify, but that isnot true.... many of my friends do use spotify ^^The same thing happens with my Windows Laptop. Even if i enter a friends name directly, i...

Newbie

Hey Folks! I cannot see any of my Facebook friends, error says, that none of my friends uses Spotify, but that is not true.... many of my friends do use spotify ^^ The same thing happens with my W...

vegasilvava

Newbie

1332 Views

5 replies

0 likes

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  • 5 replies
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Quiero que funcione

Ya he desinstalado la aplicación, incluso formatie el teléfono y la aplicación sigue funcionando demasiado lenta. Se cierra sola y se paran las canciones.Lo peor es que estoy en premiun y la aplicación me está robando.

Casual Listener

Ya he desinstalado la aplicación, incluso formatie el teléfono y la aplicación sigue funcionando demasiado lenta. Se cierra sola y se paran las canciones. Lo peor es que estoy en premiun y la aplica...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

[WP 8.0] Offline Playlist Data on SD Card

I have a LGK 20 phone im trying to put my music on my S.D card put it don't have that option am i doing something wrong??

Newbie

I have a LGK 20 phone im trying to put my music on my S.D card put it don't have that option am i doing something wrong??

331 Views

0 replies

0 likes

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Local Files are not downloading

There are a lot of songs that this app does not have, and I have added a whole heap via Local Files through my iTunes playlist. Lately the app has been deciding that it hasn't downloaded any of my songs and goes 'welp, I must download these again' on...

Newbie

There are a lot of songs that this app does not have, and I have added a whole heap via Local Files through my iTunes playlist. Lately the app has been deciding that it hasn't downloaded an...

626 Views

0 replies

2 likes

  • 626 Views
  • 0 replies
  • 2 likes

Certain songs not transferring from local files to android

I recently purchased King Gizzard & the Lizard Wizard's Quarters! and I'm in Your Mind Fuzz since neither are on Spotify. When I put them into my local files they appear in my desktop but when I try to download it to my phone only three of Quaters! s...

Newbie

I recently purchased King Gizzard & the Lizard Wizard's Quarters! and I'm in Your Mind Fuzz since neither are on Spotify. When I put them into my local files they appear in my desktop but when I ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Superuser Contribution Offline songs keeps being deleted from Artists and Albums but playlists remain intact and downloaded

I'm getting really tired of this **bleep**, honestly. Why the heck do I have a spotify premium account if my offline songs are always automatically being deleted (and I already did the reset on my phone AND my SD card, uninstalling the spotify and cl...

Regular

 I'm getting really tired of this **bleep**, honestly. Why the heck do I have a spotify premium account if my offline songs are always automatically being deleted (and I already did the reset on...

blukkeli

Regular

4268 Views

5 replies

3 likes

  • 4268 Views
  • 5 replies
  • 3 likes