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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839162 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839162 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13585 Views
  • 1 replies
  • 0 likes
  • 13585 Views
  • 1 replies
  • 0 likes

Solved!! STOP PLAYING RECOMMEND

When i listen to my playlist it playes recommend songs and i cant cancel it please tell me how i can turn it off

  • Newbie
  • When i listen to my playlist it playes recommend songs and i cant cancel it please tell me how i can turn it off
  • Finngao
  • Newbie
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Is there anyway I can add one of my MP3 songs that I downloaded to my Samsung Galaxy Tab to Spotify?

Is there anyway I can add my downloaded MP3s from the internet to my Samsung Galaxy Tab using Spotify as there is some songs that Spotify dont have that I want to listen?

  • Regular
  • Is there anyway I can add my downloaded MP3s from the internet to my Samsung Galaxy Tab using Spotify as there is some songs that Spotify dont have that I want to listen?
  • dbreen1996
  • Regular
  • 558 Views
  • 7 replies
  • 0 likes
  • 558 Views
  • 7 replies
  • 0 likes

Solved!! Spotify stops working when I try to play the next song (skipping)

So I have had Spotify premium for a little less than a year and it keeps getting worse. I have a Moto G4 plus and the newest version of androidOf course the saved songs are undownloaded every now and then, and it's just slow.But lately I'm having a l...

  • Casual Listener
  • So I have had Spotify premium for a little less than a year and it keeps getting worse. I have a Moto G4 plus and the newest version of android Of course the saved songs are undownloaded every now a...
  • Eefje99
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

Some playlists are released

Hello,I am using premium on my Android Samsung A5 2016. I have a problem. I can not reach my some playlists. Some songs that I added are released and these playlists are empty. How can I solve this problem or is it a general problem does it fix with ...

  • Newbie
  • Hello, I am using premium on my Android Samsung A5 2016. I have a problem. I can not reach my some playlists. Some songs that I added are released and these playlists are empty. How can I solve this...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

Android playback just stops mid playback?

I have downloaded my playlists and the app says every song has been downloaded however mid way through a song while not connected to the internet, playback stops. It starts again once I am connected to the internet again. If I keep it in offline mode...

  • Newbie
  • I have downloaded my playlists and the app says every song has been downloaded however mid way through a song while not connected to the internet, playback stops. It starts again once I am connected ...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with the app

The app keeps on deleting my playlists like 800 songs every day and I have to redownload them , is there something I am doing wrong or is it a bug ? Thanks for your help

  • Casual Listener
  • The app keeps on deleting my playlists like 800 songs every day and I have to redownload them , is there something I am doing wrong or is it a bug ? Thanks for your help
  • Arissarantis
  • Casual Listener
  • 144 Views
  • 2 replies
  • 0 likes
  • 144 Views
  • 2 replies
  • 0 likes

Spotify premium

I have just subscribed to spotify premium on my laptop. How do I pair up my Samsung Galaxy A3 so I share the same facilities?

  • Newbie
  • I have just subscribed to spotify premium on my laptop. How do I pair up my Samsung Galaxy A3 so I share the same facilities?
  • itu_
  • Community Legend
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Music downloads

Every 2 days the music i have downloaded to where i can listen offline dissappears and becomes un-downloaded. This just recently started happening the past couple weeks and have no idea why. Im getting tired of searching for everything again and down...

  • Casual Listener
  • Every 2 days the music i have downloaded to where i can listen offline dissappears and becomes un-downloaded. This just recently started happening the past couple weeks and have no idea why. Im getti...
  • erediger
  • Newbie
  • 144 Views
  • 3 replies
  • 0 likes
  • 144 Views
  • 3 replies
  • 0 likes

Receiving no Notifications

The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too. I never got any notivications neither on Windows (since the bell was still available) or neither on Andorid...

  • Regular
  • The setting is activated that I should receive push notifications for new realeased music. And in the Android settings everthing is okay, too.  I never got any notivications neither on Windows (...
  • MartinStoichkov
  • Community Legend
  • 333 Views
  • 7 replies
  • 0 likes
  • 333 Views
  • 7 replies
  • 0 likes

'Download using cellular' turned on, still can't download

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me?Version: 5.8.0.1029Android: 5.1 (API22)Device: Asus Zenfone Go

  • Regular
  • I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me? Version: 5.8.0.1029 Android:...
  • gazer104
  • Newbie
  • 433 Views
  • 3 replies
  • 0 likes
  • 433 Views
  • 3 replies
  • 0 likes

Help

No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?

  • Newbie
  • No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?
  • 83 Views
  • 0 replies
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  • 83 Views
  • 0 replies
  • 0 likes

Logging in on Android phone

I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont habe a facebook account connected with spotify and i...

  • Newbie
  • I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont h...
  • Joe
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Personal Mixtapes only working on Desktop

Hi there, as the topic already says, I can't use the "Your Mixtape" feature on my android devices.It only works on my MacOS application.I did not found anything regarding this problem in the web.Anybody who also had this issue and can tell me how to ...

  • Visitor
  • Hi there,   as the topic already says, I can't use the "Your Mixtape" feature on my android devices. It only works on my MacOS application. I did not found anything regarding this problem in...
  • user-removed
  • Not applicable
  • 248 Views
  • 6 replies
  • 0 likes
  • 248 Views
  • 6 replies
  • 0 likes

Singles section and albums disappeared

Hi! I have 2 problems. I have spotify on my android and on my computer.Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the singles have other songs within, for example those of Eny...

  • Casual Listener
  • Hi! I have 2 problems. I have spotify on my android and on my computer. Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the si...
  • watermark
  • Casual Listener
  • 355 Views
  • 5 replies
  • 0 likes
  • 355 Views
  • 5 replies
  • 0 likes

Spotify reagiert nicht

Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.

  • Newbie
  • Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.
  • 636 Views
  • 0 replies
  • 0 likes
  • 636 Views
  • 0 replies
  • 0 likes

Keep losing added/downloaded songs from my library

All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage had this sorta problem.

  • Casual Listener
  • All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage ...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Why Auto Play?

To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it. What we asked for is the option to change the position of the tracks, we asked for a good way to handle audio...

  • Music Fan
  • To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it.   What we asked for is the option to change the pos...
  • Vanterax
  • Roadie
  • 254 Views
  • 3 replies
  • 2 likes
  • 254 Views
  • 3 replies
  • 2 likes

Spofity and Google Music Pausing War

Hello everyone, I have encountered an obnoxious issue on my Android. I have a Moto X 2nd Gen, running 5.1, Spotify app version 7.5.0.1076 armV7, and Google Play Music version "7.2.4222-1.L.3634639". I've checked for updates to the phone, spotify, and...

  • Casual Listener
  • Hello everyone,   I have encountered an obnoxious issue on my Android. I have a Moto X 2nd Gen, running 5.1, Spotify app version 7.5.0.1076 armV7, and Google Play Music version "7.2.4222-1.L.3...
  • 298 Views
  • 0 replies
  • 0 likes
  • google music
    google play
    pause
  • 298 Views
  • 0 replies
  • 0 likes

Playing after album

When I go to sleep, I shuffle play an album. When the album has played all the way through, it starts playing from the album radio. How do I get this to stop? I only want it to play the album I selected.

  • Visitor
  • When I go to sleep, I shuffle play an album. When the album has played all the way through, it starts playing from the album radio. How do I get this to stop? I only want it to play the album I selec...
  • Herregaard
  • Regular
  • 256 Views
  • 4 replies
  • 0 likes
  • 256 Views
  • 4 replies
  • 0 likes

Solved!! How do I sign out on android?

I have spotify on my android phone. How do I sign out when I want to stop listening? I've been using "forcestop" on the app, but I don't think that's probably the best way. Thanks!

  • Casual Listener
  • I have spotify on my android phone. How do I sign out when I want to stop listening? I've been using "forcestop" on the app, but I don't think that's probably the best way. Thanks!
  • Joe
  • Community Legend
  • 7298 Views
  • 5 replies
  • 0 likes
  • 7298 Views
  • 5 replies
  • 0 likes

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