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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1040 Views
  • 0 replies
  • 4 likes

SD Card Storage

I've looked but haven't been able to find help on the following.Spotify offers me the option to save my music to my SD card however when I transfer my music to my SD card using this option it seems to default back to the internal storage and need to ...

  • Newbie
  • I've looked but haven't been able to find help on the following. Spotify offers me the option to save my music to my SD card however when I transfer my music to my SD card using this option it seems...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Fast forward

Unable to fast forward songs

  • Newbie
  • Unable to fast forward songs
  • 461 Views
  • 0 replies
  • 0 likes
  • 461 Views
  • 0 replies
  • 0 likes

Superuser Contribution No me aparce la opcion de decargar la musica en mi memoria externa

Desde la nueva actulizacion me aparece la opcion de guardar la musica en mi memoria externa . Ya es un poco tedioso ya que no cuento con mucha memoria interna practicamente no e podido usar la aplicacion por este problema los ultimos dias agradeceria...

  • Newbie
  • Desde la nueva actulizacion me aparece la opcion de guardar la musica en mi memoria externa . Ya es un poco tedioso ya que no cuento con mucha memoria interna practicamente no e podido usar la aplica...
  • ZullyB
  • Roadie
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Android Auto Message "Spotify Doesn't Seem To Be Working Right Now"

Hi, I continue to get a message" Spotify doesn't Seem To be Working Right Now" when playing through Android Auto. When I try and select a playlist or do anything when this happens Spotify just spins and does nothing.This started about 2 weeks ago, th...

  • Casual Listener
  • Hi,   I continue to get a message" Spotify doesn't Seem To be Working Right Now" when playing through Android Auto. When I try and select a playlist or do anything when this happens Spoti...
  • Angelmoon
  • Regular
  • 1514 Views
  • 3 replies
  • 0 likes
  • 1514 Views
  • 3 replies
  • 0 likes

Android Auto - Spotify doesn't seem to be working at the moment

This problem is very annoying.The issue happens after swiping the spotify window (open apps screen) away on a samsung device (I have a galaxy S8+), then attemping to play Spotify on Android Auto.The issue has nothing to do with the car itself and can...

  • Regular
  • This problem is very annoying. The issue happens after swiping the spotify window (open apps screen) away on a samsung device (I have a galaxy S8+), then attemping to play Spotify on Android Auto. ...
  • 1688 Views
  • 0 replies
  • 3 likes
  • android auto
    Close App
    Force Stop
    restart
    Samsung
    Spotify doesn't seem to be working at the moment
  • 1688 Views
  • 0 replies
  • 3 likes

Artirt's Singles Doesn't Show Up

When I go to a Artist profile, their singles and EPs doesn't show up

  • Newbie
  • When I go to a Artist profile, their singles and EPs doesn't show up
  • detective889
  • Roadie
  • 1202 Views
  • 1 replies
  • 0 likes
  • 1202 Views
  • 1 replies
  • 0 likes

Spotify loading automatically

Hi: I've setted up Spotify as my default music player at Garmin Connect app instaled at Samsung J2, so Spotify loads automatically every time I use Garmin Conect or even my Garmin 820. I'm trying to revert the setup, but can't find how: Spotify remai...

  • Newbie
  • Hi:   I've setted up Spotify as my default music player at Garmin Connect app instaled at Samsung J2, so Spotify loads automatically every time I use Garmin Conect or even my Garmin 820. &nbs...
  • 601 Views
  • 0 replies
  • 0 likes
  • 601 Views
  • 0 replies
  • 0 likes

Just play songs in a playlist?

Hi all, I'm running the (new) version of the spotify app 0.5.2.87 and I'm wondering how I can play the songs of my playlist? I can't seem to find how to do that, It always just gives me a 'radio based on this playlist'. How can I play just the songs ...

  • Casual Listener
  • Hi all,   I'm running the (new) version of the spotify app 0.5.2.87 and I'm wondering how I can play the songs of my playlist?  I can't seem to find how to do that, It always just giv...
  • aferna12
  • Casual Listener
  • 56523 Views
  • 26 replies
  • 7 likes
  • 56523 Views
  • 26 replies
  • 7 likes

Solved!! Download over 4G

Hi I have turned of "Download over 2G/3G". But when I'm connected to 4G (No wifi connection active) I can still browse and play music that is not downloaded to my device. But I can not download playlists to my device, only over wifi How come I can st...

  • Newbie
  • Hi I have turned of "Download over 2G/3G". But when I'm connected to 4G (No wifi connection active) I can still browse and play music that is not downloaded to my device. But I can not download...
  • Simas25
  • Newbie
  • 213156 Views
  • 35 replies
  • 0 likes
  • 213156 Views
  • 35 replies
  • 0 likes

Disable full screen playback

Hi,A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to bring back the controls and another one to skip.Pretty terr...

  • Newbie
  • Hi, A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to brin...
  • wowsaab
  • Music Fan
  • 2123 Views
  • 1 replies
  • 10 likes
  • 2123 Views
  • 1 replies
  • 10 likes

Volume

Whenver I play spotify in my car via an aux cord, I have to put it super loud.How can I fix this?

  • Newbie
  • Whenver I play spotify in my car via an aux cord, I have to put it super loud. How can I fix this?
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Songs do not have plus to the left and will not play on iphone

I have noticed that several songs in spotify lack the the "+" sign to the left. I can drag them into my playlist on my computer and play them there, but on my iphone the song name appears and then is skipped (i.e. it won't play). Even if I specifiall...

  • Newbie
  • I have noticed that several songs in spotify lack the the "+" sign to the left.  I can drag them into my playlist on my computer and play them there, but on my iphone the song name appears and t...
  • Joe
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Playlists not showing

I have a problem with the Android version of Spotify. If i tap Your Library -> Playlists instead of seeing the entire list of playlists i have to skips to the last listenned to station (Canada top 50). the lists display briefly but then switch to Can...

  • Casual Listener
  • I have a problem with the Android version of Spotify. If i tap Your Library -> Playlists instead of seeing the entire list of playlists i have to skips to the last listenned to station (Canada top...
  • Cheex18
  • Casual Listener
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Se corta la canción y cambia a la siguiente.

Que tal buen día, soy usuario Premium desde hace como un año y comencé a tener un problema. Repentinamente y siempre con las mismas canciones me pasa que se corta siempre en el mismo momento y cambia a la siguiente, y me pasa con casi todas las canci...

  • Newbie
  • Que tal buen día, soy usuario Premium desde hace como un año y comencé a tener un problema. Repentinamente y siempre con las mismas canciones me pasa que se corta siempre en el mismo momento y cambia...
  • 1420 Views
  • 0 replies
  • 7 likes
  • 1420 Views
  • 0 replies
  • 7 likes

BRING BACK THE EXIT BUTTON

I cannot believe this problem has still not been solved after so many people in the community have requested this to be fixed. EXIT BUTTON

  • Casual Listener
  • I cannot believe this problem has still not been solved after so many people in the community have requested this to be fixed.   EXIT BUTTON
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Want my Playlists, No More Fluff

Hi all- In using the Android app, when I start it up, I just want my playlists. I want to get rid of "Made for You", "Jump Back In" and "Inspired by Your Recent Listening." All of the **bleep** and fluff- I want it gone. I want my list of playlists a...

  • Newbie
  • Hi all-   In using the Android app, when I start it up, I just want my playlists.   I want to get rid of "Made for You", "Jump Back In" and "Inspired by Your Recent Listening." All of t...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Música indisponível

O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.

  • Newbie
  • O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Reached the maximum of 3.333 songs

Hi there!I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads again?

  • Newbie
  • Hi there! I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads aga...
  • 307 Views
  • 0 replies
  • 1 likes
  • 307 Views
  • 0 replies
  • 1 likes

Use spotify outside usa more then 2 weeks

Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa.If im upgrade to premium, that help to resolve the problem ?

  • Newbie
  • Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa. If im upgrade to premium, that help to resolve the problem ?
  • Joe
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes