Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114875 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231015 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
590207 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484977 Views
580 replies
42 likes
Hi everyone Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing something else. So it's ok for the first song, everything works wel...
Hi everyone 🙂 Impossible to solve this problem : when I play a not-downloaded playlist on my phone (Galaxy S4) in 4G, I choose a song, lock my phone, and let it next to me as I'm doing some...
Casual Listener
1916 Views
2 replies
0 likes
Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlist sin problema, sin embargo, las canciones no se re...
Escogo la tarjeta SD como el almacenamiento para Spotify y parece hacerlo de manera correcta, la app se reinicia y en configuración esta seleccionada la SD como el almacenamiento. Descargo mi playlis...
Not applicable
663 Views
1 replies
0 likes
i have spotify premuim, and have made my playlists public so that my friend can view them. when they go to my profile and view my playlists it says error occured try again.my account name is samsosa505
i have spotify premuim, and have made my playlists public so that my friend can view them. when they go to my profile and view my playlists it says error occured try again. my account name is samsos...
Community Legend
438 Views
1 replies
0 likes
My Spotify Application deletes all my downloaded songs, probably 4 zimes in th weekI allways have to download them again, which is really tiering
My Spotify Application deletes all my downloaded songs, probably 4 zimes in th week I allways have to download them again, which is really tiering
Music Fan
4805 Views
19 replies
2 likes
i have spotify premium and made my playlists public so my friend can see them. when they go to my profile and try to view my playlists it brings up a message saying error, and a try again buttonmy account is samsosa505
i have spotify premium and made my playlists public so my friend can see them. when they go to my profile and try to view my playlists it brings up a message saying error, and a try again button my ...
Roadie
545 Views
1 replies
0 likes
Occasionally whenever I have Spotify playing in the background and then go to the app, the album disappears (as shown in the picture attached). This isn't a major issue, but rather just something that annoying and I thought I should alert the communi...
Occasionally whenever I have Spotify playing in the background and then go to the app, the album disappears (as shown in the picture attached). This isn't a major issue, but rather just something tha...
Community Legend
581 Views
1 replies
1 likes
My skips havn't refreshed for over a day now! I thought that they refreshed after an hour!
My skips havn't refreshed for over a day now! I thought that they refreshed after an hour!
Community Legend
1954 Views
1 replies
1 likes
I've noticed that unlike the MacOS and iOS versions of Spotify the Android app is ridiculously slow and uses a lot of CPU. I'm using an NVIDIA Shield Tablet K1, there are no other performance issues with other apps. It's not a network issue. I've run...
I've noticed that unlike the MacOS and iOS versions of Spotify the Android app is ridiculously slow and uses a lot of CPU. I'm using an NVIDIA Shield Tablet K1, there are no other performanc...
713 Views
0 replies
0 likes
I'm on a premium package but the app itself is not allowing to change the song or click the shuffle button. It just says that Try Premium. When I'm already in premium.
I'm on a premium package but the app itself is not allowing to change the song or click the shuffle button. It just says that Try Premium. When I'm already in premium.
Community Legend
371 Views
1 replies
0 likes
Hi I've been using Spotify for 3 years continuouslyBut in the last week I have stopped being able to put the app to sleep when not using itI have a Samsung device and it has a non removable batterySo preserving battery life, as I am a power user is p...
Hi I've been using Spotify for 3 years continuously But in the last week I have stopped being able to put the app to sleep when not using it I have a Samsung device and it has a non removable batte...
Casual Listener
451 Views
1 replies
0 likes
Desde hace ya un tiempo, se me pausa sóla la reproducción desde el móvil.He probado con todo. Hasta eliminando por completo la app e instalandola de nuevo.Ya sea con cascos, sin cascos o por bluetooth. Con la tablet (también andriod) no me ocurre. Me...
Desde hace ya un tiempo, se me pausa sóla la reproducción desde el móvil. He probado con todo. Hasta eliminando por completo la app e instalandola de nuevo. Ya sea con cascos, sin cascos o por blue...
Casual Listener
475 Views
2 replies
0 likes
Hey Folks!I cannot see any of my Facebook friends, error says, that none of my friends uses Spotify, but that isnot true.... many of my friends do use spotify ^^The same thing happens with my Windows Laptop. Even if i enter a friends name directly, i...
Hey Folks! I cannot see any of my Facebook friends, error says, that none of my friends uses Spotify, but that is not true.... many of my friends do use spotify ^^ The same thing happens with my W...
Newbie
1343 Views
5 replies
0 likes
Ya he desinstalado la aplicación, incluso formatie el teléfono y la aplicación sigue funcionando demasiado lenta. Se cierra sola y se paran las canciones.Lo peor es que estoy en premiun y la aplicación me está robando.
Ya he desinstalado la aplicación, incluso formatie el teléfono y la aplicación sigue funcionando demasiado lenta. Se cierra sola y se paran las canciones. Lo peor es que estoy en premiun y la aplica...
342 Views
0 replies
0 likes
I have a LGK 20 phone im trying to put my music on my S.D card put it don't have that option am i doing something wrong??
I have a LGK 20 phone im trying to put my music on my S.D card put it don't have that option am i doing something wrong??
337 Views
0 replies
0 likes
There are a lot of songs that this app does not have, and I have added a whole heap via Local Files through my iTunes playlist. Lately the app has been deciding that it hasn't downloaded any of my songs and goes 'welp, I must download these again' on...
There are a lot of songs that this app does not have, and I have added a whole heap via Local Files through my iTunes playlist. Lately the app has been deciding that it hasn't downloaded an...
629 Views
0 replies
2 likes
I recently purchased King Gizzard & the Lizard Wizard's Quarters! and I'm in Your Mind Fuzz since neither are on Spotify. When I put them into my local files they appear in my desktop but when I try to download it to my phone only three of Quaters! s...
I recently purchased King Gizzard & the Lizard Wizard's Quarters! and I'm in Your Mind Fuzz since neither are on Spotify. When I put them into my local files they appear in my desktop but when I ...
359 Views
0 replies
0 likes
I'm getting really tired of this **bleep**, honestly. Why the heck do I have a spotify premium account if my offline songs are always automatically being deleted (and I already did the reset on my phone AND my SD card, uninstalling the spotify and cl...
I'm getting really tired of this **bleep**, honestly. Why the heck do I have a spotify premium account if my offline songs are always automatically being deleted (and I already did the reset on...
Regular
4283 Views
5 replies
3 likes
Hi, Having trouble signing in and really getting stressed with it, Cannot sign in with either Spotify or Facebook and are having to change passwords all the time. Someone please help me. Know my email, User name and the long name they gave me but sti...
Hi, Having trouble signing in and really getting stressed with it, Cannot sign in with either Spotify or Facebook and are having to change passwords all the time. Someone please help me. Know ...
Community Legend
461 Views
1 replies
0 likes
Bonjour j'ai un compte spotify premium family et des que j'entre sur spotify je suis hors connexion alors que j'ai du Wi-Fi ou 4gJe suis à l'étranger alors est-ce lié ou non ?Voici un screenshot qui confirme que je suis en wifi
Bonjour j'ai un compte spotify premium family et des que j'entre sur spotify je suis hors connexion alors que j'ai du Wi-Fi ou 4g Je suis à l'étranger alors est-ce lié ou non ? Voici un screenshot ...
501 Views
0 replies
0 likes
Me sucede que no me aparece la barra de reproduccion y al poner un tema no puedo elegir otro ni adelantar.. Tengo premium..
Me sucede que no me aparece la barra de reproduccion y al poner un tema no puedo elegir otro ni adelantar.. Tengo premium..
451 Views
0 replies
0 likes
