Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375891 Views

541 replies

34 likes

Account
Free
  • 375891 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Local songs from Desktop skip on Android

Hi, I downloaded two songs as mp3 and put it into Windows Media Player. Then I imported them into Spotify (local Files) and put them into a playlist. On my Desktop both Songs work perfectly fine but when i want to listen to them on my Android they sk...

Newbie

Hi,    I downloaded two songs as mp3 and put it into Windows Media Player. Then I imported them into Spotify (local Files) and put them into a playlist.  On my Desktop both Songs wo...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Spotify starts playing automatically when I turn on Bluetooth or plug in a headset

how can I stop Spotify from playing every time I turn on Bluetooth or plug in a headset? this is very annoying especially if you want to listen another applicationor if you get in your car and the radio starts blurring automatically.

Regular

how can I stop Spotify from playing every time I turn on Bluetooth or plug in a headset? this is very annoying especially if you want to listen another applicationor if you get in your car and the ra...

Timko67

Regular

10992 Views

5 replies

1 likes

  • 10992 Views
  • 5 replies
  • 1 likes

Spotify Keeps Undownloading my Downloaded Songs from my offline library

Hello,My spotify offline library keeps getting deleted. Sometimes it's only a song or two, but other times it's been my whole collection which would get deleted. To be clear it doesn't unsave the songs, it just deletes all the downloaded ones.What i'...

Casual Listener

Hello, My spotify offline library keeps getting deleted. Sometimes it's only a song or two, but other times it's been my whole collection which would get deleted. To be clear it doesn't unsave the s...

665 Views

0 replies

1 likes

  • 665 Views
  • 0 replies
  • 1 likes

Musica sempre para aos 4seg - LG G4 Beat - Android Marshmallow / Music always for the 4seg - LG G4 B

Estou com um problema que incomoda bastante.Já adianto que não havia esse problema anteriormente, iniciou esse mês (07/2017).Possuo o Spotify pelo fato de poder ouvir as músicas online e buscar sempre novas alternativas. PROBLEMA: Sempre que ouço mús...

Newbie

Estou com um problema que incomoda bastante. Já adianto que não havia esse problema anteriormente, iniciou esse mês (07/2017). Possuo o Spotify pelo fato de poder ouvir as músicas online e buscar s...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Spotify stopping halfway through music

Okay so, my friend logged into their spotify account on my phone (hasn't changed their login or anything like that) and they have premium. They set the playlist they have to offline mode after all the songs have been downloaded completely and played ...

Casual Listener

Okay so, my friend logged into their spotify account on my phone (hasn't changed their login or anything like that) and they have premium. They set the playlist they have to offline mode after all th...

mam0uh

Casual Listener

933 Views

2 replies

0 likes

  • 933 Views
  • 2 replies
  • 0 likes

Storage Idea

Hi, I'm writing to the Spotify developers to ask them if they were planning to add a Storage option where we can choose for ex. to move an entire folder of an Artist or Playlist from internal storage to an SD card and viceversa. To move the entire Sp...

Casual Listener

Hi,   I'm writing to the Spotify developers to ask them if they were planning to add a Storage option where we can choose for ex. to move an entire folder of an Artist or Playlist from interna...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Cancel

Im trying to cancel my premium subscription, but it shows that i dont have it. I have an email that i was sent when i subscribed.

Visitor

Im trying to cancel my premium subscription, but it shows that i dont have it. I have an email that i was sent when i subscribed.

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Songs disappear but still take up room on sd

I recently started up spotify after rebooting my phone. The 2,500 songs I had saved offline had disappeared, however they where still taking up 7.2gb of data on my SD card. Is there anyway to access those files?

Newbie

I recently started up spotify after rebooting my phone. The 2,500 songs I had saved offline had disappeared, however they where still taking up 7.2gb of data on my SD card. Is there anyway to access ...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Solved!! Downloading music to external SD card, another one...

I've done the re-installing, I've done the clean re-installing, I've done the re-installing with the SD card out then putting it back in and moving files around, and nothing seems to work. I've got a Huawei y300 with Android 4.1.1, the very newest ve...

Casual Listener

I've done the re-installing, I've done the clean re-installing, I've done the re-installing with the SD card out then putting it back in and moving files around, and nothing seems to work.   ...

bindesh

Regular

145554 Views

75 replies

5 likes

  • 145554 Views
  • 75 replies
  • 5 likes

Probleme mit Lokaler Musik Android

Hallo, ich habe ein Problem mit meiner Lokalen Musik auf meinem Android Gerät.Ich habe die Quelle auf meinem Computer hinzugefügt, die Lokale Musik in meine Playlist eingefügt und kann diese auf meinem PC hören, alles gut.Jedoch werden diese Lieder d...

Casual Listener

Hallo,   ich habe ein Problem mit meiner Lokalen Musik auf meinem Android Gerät. Ich habe die Quelle auf meinem Computer hinzugefügt, die Lokale Musik in meine Playlist eingefügt und kann die...

Der_Klaine

Newbie

1363 Views

6 replies

1 likes

  • 1363 Views
  • 6 replies
  • 1 likes

Downloaded songs are not available - Android

Hi Spotify team;I downloaded songs in the SD on my android, but after a while these are removed. Even the space occupied by the songs is visualized, but these are no longer recognized.I have already uninstalled the application, deleted all log and th...

Newbie

Hi Spotify team; I downloaded songs in the SD on my android, but after a while these are removed. Even the space occupied by the songs is visualized, but these are no longer recognized. I have al...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Shuffle Play doesn't Play all songs

Hi all,When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums. For example if I listen to "The Dreadnoughts" and just press shuffle play it plays their main albulms but never their Cadillac album. Alth...

Casual Listener

Hi all, When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums.  For example if I listen to "The Dreadnoughts" and just press shuffle play it pl...

lubos

Roadie

3308 Views

8 replies

0 likes

  • 3308 Views
  • 8 replies
  • 0 likes

Spotify won't sync with Toyota

Hi,I have a galaxy s6 and a toyota Avalon. For the last two months the spotify app will not sync with my car. The car display is frozen on a song that isn't playing or hasn't played in days. Sometimes I lose remote control access in the steering whee...

Newbie

Hi, I have a galaxy s6 and a toyota Avalon. For the last two months the spotify app will not sync with my car. The car display is frozen on a song that isn't playing or hasn't played in days. Someti...

597 Views

0 replies

0 likes

  • 597 Views
  • 0 replies
  • 0 likes

Several severe problems that's been there for awhile

After a while volume adjustment stops working and I need to restart the app to fix it. It's very annoying especially when driving and I can't do anything but unplug the phone. When pressing play it takes s few seconds before it starts and sometimes i...

Newbie

After a while volume adjustment stops working and I need to restart the app to fix it. It's very annoying especially when driving and I can't do anything but unplug the phone. When pressing play it t...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Wonderful different design for some official Spotify playlists

The different design for some official Spotify playlists looks amazing. Why does it appear for only a few specific playlists? And also, wouldn't it be possible to apply this to the whole app? Screens down below.

Casual Listener

  The different design for some official Spotify playlists looks amazing. Why does it appear for only a few specific playlists? And also, wouldn't it be possible to apply this to the whole app?...

AndryX7

Casual Listener

1957 Views

2 replies

0 likes

  • 1957 Views
  • 2 replies
  • 0 likes

App esstresfuly slow.

That is the thing the android app take a very long time to show the seccions, i mean xplore, home, etc. And no, is not my phone or internet, it dont happen with other apps. I need to restart the app a few times in order to this work properly.

Newbie

That is the thing the android app take a very long time to show the seccions, i mean xplore, home, etc. And no, is not my phone or internet, it dont happen with other apps. I need to restart the app ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

With equalizer turned on, volume decreases at the start of songs.

I have a Moto X Play and a Nexus 5x, and after playing with the equalizer on both devices, I notice on some tracks I get an initial high volume and then after half a second the volume drops. While i understand that turning equalizer off will solve it...

Casual Listener

I have a Moto X Play and a Nexus 5x, and after playing with the equalizer on both devices, I notice on some tracks I get an initial high volume and then after half a second the volume drops.   ...

riuzachi

Casual Listener

2784 Views

5 replies

1 likes

  • 2784 Views
  • 5 replies
  • 1 likes

Rearrange Playlist Order

Is it possible to rearrange playlist order on my phone? my PC is the correct order however the phone is showing the first song i ever downloaded not the most recent which is what i would like it to be

Newbie

Is it possible to rearrange playlist order on my phone? my PC is the correct order however the phone is showing the first song i ever downloaded not the most recent which is what i would like it to be

Joe

Community Legend

1955 Views

5 replies

0 likes

  • 1955 Views
  • 5 replies
  • 0 likes

Downloads deleted on Android

Well, I recently purchased Spotifiy Premium and downloaded some music onto my mobile, about 800 songs. But roughly every 5 days (happened four times now) all my downloads, except for Playlists, get deleted. The only other device I use is my PC. I tri...

Casual Listener

Well,  I recently purchased Spotifiy Premium and downloaded some music onto my mobile, about 800 songs. But roughly every 5 days (happened four times now) all my downloads, except for Play...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Searching across downloaded playlists

Hi,I have several downloaded playlists and there doesn't seem to be a way to search offline for a particular artist or song throughout them. Other than going through and saving each and every song individually to "my library", is there easier way to ...

Newbie

Hi, I have several downloaded playlists and there doesn't seem to be a way to search offline for a particular artist or song throughout them. Other than going through and saving each and every ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes