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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387913 Views

545 replies

34 likes

Account
Free
  • 387913 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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  • 7 likes

Spotify premium

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

Newbie

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

280 Views

0 replies

0 likes

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Song starts playing on its own

So when I don't need to listen to any music, I pause the song right? Let's say it stops at 01:45.Then when I want to listen to music again , I launch Spotify and press the 'back' button because I don't want to listen to the song halfway. I want it to...

Newbie

So when I don't need to listen to any music, I pause the song right? Let's say it stops at 01:45. Then when I want to listen to music again , I launch Spotify and press the 'back' button because I d...

341 Views

0 replies

0 likes

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Local Files songs are "not availabl" on my phone.

I used to be able to play local files on my phone not too long ago, but I tried everything but can't play the songs in my phone. I tried deselecting and reselecting everything in the Local Files tabs, deleting and adding the songs back on, and I also...

Newbie

I used to be able to play local files on my phone not too long ago,   but I tried everything but can't play the songs in my phone.   I tried deselecting and reselecting everything in th...

446 Views

0 replies

2 likes

  • 446 Views
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  • 2 likes

download using cellular

I don't know why I can't turn on download using cellular. It is "on" right now but the recommendation still "off". I have a premium subscription and this problem is almost 2 months already. Tried to update and reinstall but still it is not working. I...

Newbie

I don't know why I can't turn on download using cellular. It is "on" right now but the recommendation still "off". I have a premium subscription and this problem is almost 2 months already. Tried to ...

Joe

Community Legend

873 Views

1 replies

0 likes

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  • 1 replies
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[BUG] [ANDROID] Internal memory filled

After some searching I found this has been reported before but seems it has not been fixed as I'm having the same issues:https://community.spotify.com/t5/Ongoing-Issues/BUG-ANDROID-Storage-usage-reported-incorrectly/idi-p/1453326To summarise despite ...

Newbie

After some searching I found this has been reported before but seems it has not been fixed as I'm having the same issues: https://community.spotify.com/t5/Ongoing-Issues/BUG-ANDROID-Storage-usage-re...

alexanderson

Newbie

1433 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Android TV + Facebook login?

Hello appreciate any help. Just purchased a Sony Android TV and am trying to use the Spotify app. I login into Spotify normally through Facebook but Android login prompt doesn't accept FB logins. If I setup an account with Spotify, will I be able to ...

Casual Listener

Hello appreciate any help. Just purchased a Sony Android TV and am trying to use the Spotify app. I login into Spotify normally through Facebook but Android login prompt doesn't accept FB logins. If ...

1433 Views

0 replies

0 likes

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Can't download songs to my Samsung. Im using WiFi. This problem just started 2 days ago.

Changed battery settings as recommended. Little wheel just turns & download arrow on top bar keeps moving but nothing's happening

Newbie

Changed battery settings as recommended. Little wheel just turns & download arrow on top bar keeps moving but nothing's happening

Joe

Community Legend

574 Views

1 replies

0 likes

won't download
  • 574 Views
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Local songs from Desktop skip on Android

Hi, I downloaded two songs as mp3 and put it into Windows Media Player. Then I imported them into Spotify (local Files) and put them into a playlist. On my Desktop both Songs work perfectly fine but when i want to listen to them on my Android they sk...

Newbie

Hi,    I downloaded two songs as mp3 and put it into Windows Media Player. Then I imported them into Spotify (local Files) and put them into a playlist.  On my Desktop both Songs wo...

416 Views

0 replies

0 likes

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Spotify starts playing automatically when I turn on Bluetooth or plug in a headset

how can I stop Spotify from playing every time I turn on Bluetooth or plug in a headset? this is very annoying especially if you want to listen another applicationor if you get in your car and the radio starts blurring automatically.

Regular

how can I stop Spotify from playing every time I turn on Bluetooth or plug in a headset? this is very annoying especially if you want to listen another applicationor if you get in your car and the ra...

Timko67

Regular

11032 Views

5 replies

1 likes

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Spotify Keeps Undownloading my Downloaded Songs from my offline library

Hello,My spotify offline library keeps getting deleted. Sometimes it's only a song or two, but other times it's been my whole collection which would get deleted. To be clear it doesn't unsave the songs, it just deletes all the downloaded ones.What i'...

Casual Listener

Hello, My spotify offline library keeps getting deleted. Sometimes it's only a song or two, but other times it's been my whole collection which would get deleted. To be clear it doesn't unsave the s...

677 Views

0 replies

1 likes

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Musica sempre para aos 4seg - LG G4 Beat - Android Marshmallow / Music always for the 4seg - LG G4 B

Estou com um problema que incomoda bastante.Já adianto que não havia esse problema anteriormente, iniciou esse mês (07/2017).Possuo o Spotify pelo fato de poder ouvir as músicas online e buscar sempre novas alternativas. PROBLEMA: Sempre que ouço mús...

Newbie

Estou com um problema que incomoda bastante. Já adianto que não havia esse problema anteriormente, iniciou esse mês (07/2017). Possuo o Spotify pelo fato de poder ouvir as músicas online e buscar s...

370 Views

0 replies

0 likes

  • 370 Views
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Spotify stopping halfway through music

Okay so, my friend logged into their spotify account on my phone (hasn't changed their login or anything like that) and they have premium. They set the playlist they have to offline mode after all the songs have been downloaded completely and played ...

Casual Listener

Okay so, my friend logged into their spotify account on my phone (hasn't changed their login or anything like that) and they have premium. They set the playlist they have to offline mode after all th...

mam0uh

Casual Listener

942 Views

2 replies

0 likes

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  • 2 replies
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Storage Idea

Hi, I'm writing to the Spotify developers to ask them if they were planning to add a Storage option where we can choose for ex. to move an entire folder of an Artist or Playlist from internal storage to an SD card and viceversa. To move the entire Sp...

Casual Listener

Hi,   I'm writing to the Spotify developers to ask them if they were planning to add a Storage option where we can choose for ex. to move an entire folder of an Artist or Playlist from interna...

434 Views

0 replies

0 likes

  • 434 Views
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Cancel

Im trying to cancel my premium subscription, but it shows that i dont have it. I have an email that i was sent when i subscribed.

Visitor

Im trying to cancel my premium subscription, but it shows that i dont have it. I have an email that i was sent when i subscribed.

304 Views

0 replies

0 likes

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Songs disappear but still take up room on sd

I recently started up spotify after rebooting my phone. The 2,500 songs I had saved offline had disappeared, however they where still taking up 7.2gb of data on my SD card. Is there anyway to access those files?

Newbie

I recently started up spotify after rebooting my phone. The 2,500 songs I had saved offline had disappeared, however they where still taking up 7.2gb of data on my SD card. Is there anyway to access ...

450 Views

0 replies

0 likes

  • 450 Views
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Solved!! Downloading music to external SD card, another one...

I've done the re-installing, I've done the clean re-installing, I've done the re-installing with the SD card out then putting it back in and moving files around, and nothing seems to work. I've got a Huawei y300 with Android 4.1.1, the very newest ve...

Casual Listener

I've done the re-installing, I've done the clean re-installing, I've done the re-installing with the SD card out then putting it back in and moving files around, and nothing seems to work.   ...

bindesh

Regular

146176 Views

75 replies

5 likes

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  • 5 likes

Probleme mit Lokaler Musik Android

Hallo, ich habe ein Problem mit meiner Lokalen Musik auf meinem Android Gerät.Ich habe die Quelle auf meinem Computer hinzugefügt, die Lokale Musik in meine Playlist eingefügt und kann diese auf meinem PC hören, alles gut.Jedoch werden diese Lieder d...

Casual Listener

Hallo,   ich habe ein Problem mit meiner Lokalen Musik auf meinem Android Gerät. Ich habe die Quelle auf meinem Computer hinzugefügt, die Lokale Musik in meine Playlist eingefügt und kann die...

Der_Klaine

Newbie

1422 Views

6 replies

1 likes

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Downloaded songs are not available - Android

Hi Spotify team;I downloaded songs in the SD on my android, but after a while these are removed. Even the space occupied by the songs is visualized, but these are no longer recognized.I have already uninstalled the application, deleted all log and th...

Newbie

Hi Spotify team; I downloaded songs in the SD on my android, but after a while these are removed. Even the space occupied by the songs is visualized, but these are no longer recognized. I have al...

397 Views

0 replies

0 likes

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Shuffle Play doesn't Play all songs

Hi all,When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums. For example if I listen to "The Dreadnoughts" and just press shuffle play it plays their main albulms but never their Cadillac album. Alth...

Casual Listener

Hi all, When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums.  For example if I listen to "The Dreadnoughts" and just press shuffle play it pl...

lubos

Roadie

3362 Views

8 replies

0 likes

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Spotify won't sync with Toyota

Hi,I have a galaxy s6 and a toyota Avalon. For the last two months the spotify app will not sync with my car. The car display is frozen on a song that isn't playing or hasn't played in days. Sometimes I lose remote control access in the steering whee...

Newbie

Hi, I have a galaxy s6 and a toyota Avalon. For the last two months the spotify app will not sync with my car. The car display is frozen on a song that isn't playing or hasn't played in days. Someti...

607 Views

0 replies

0 likes

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