Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Amayy
  • Spotify Star
  • 5863 Views
  • 21 replies
  • 15 likes
  • 5863 Views
  • 21 replies
  • 15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861669 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861669 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22599 Views
  • 3 replies
  • 0 likes
  • 22599 Views
  • 3 replies
  • 0 likes

No internet connection on multiple devices

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.

  • Newbie
  • On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.&nbsp...
  • MattSuda
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • connection
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking song from Daily Mix doesnt work if not on Spotify app

Hello,When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it later. However, if I go on another app, eg Google Chrom...

  • Casual Listener
  • Hello, When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it la...
  • Tomproberts
  • Casual Listener
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

Spotify Sperrbildschirm

Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kann mir jemand bei dem Problem helfen ?

  • Casual Listener
  • Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kan...
  • 525 Views
  • 0 replies
  • 0 likes
  • 525 Views
  • 0 replies
  • 0 likes

Solved!! Music undownloads itself?

For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I have had to download my entire library twice today

  • Newbie
  • For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I...
  • Lonely_egg
  • Newbie
  • 526 Views
  • 2 replies
  • 1 likes
  • 526 Views
  • 2 replies
  • 1 likes

Compartir via twitter

Buen dia Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android. Al momento de pulsar el boton de compartir, aparece una leyenda que muestra que no sera posible compartir. Busco la manera de d...

  • Casual Listener
  • Buen dia   Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android.   Al momento de pulsar el boton de compartir, aparece una le...
  • ruizek
  • Casual Listener
  • 460 Views
  • 2 replies
  • 0 likes
  • Account
  • 460 Views
  • 2 replies
  • 0 likes

Phone starts playing music randomly

Hi i'll be listening to music on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone will start playing it at the exact spot it stopped on my PC....

  • Newbie
  • Hi i'll be listening to music  on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone wil...
  • Joe
  • Community Legend
  • 1585 Views
  • 1 replies
  • 0 likes
  • 1585 Views
  • 1 replies
  • 0 likes

music on my androide gets paused

since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!

  • Casual Listener
  • since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!&nbs...
  • Joe
  • Community Legend
  • 455 Views
  • 9 replies
  • 0 likes
  • 455 Views
  • 9 replies
  • 0 likes

Streaming quality no other choice but automatic only

Hi, I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Unfortunately, the only available option in Android app is aut...

  • Newbie
  • Hi,   I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Un...
  • Joe
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Library - Artist song list not loading

Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty list.Everything else appears to work great and loads ...

  • Casual Listener
  • Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty li...
  • Thelonepimp711
  • Newbie
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

8.4.0.539 regressed Share UI

Spotify Android 8.4.0.539 released Tuesday May 2, 2017 represents a regression in UI for sharing to Facebook / Twitter / etc.As https://support.spotify.com/us/using_spotify/share_music/sharing-music/ notes, one could previously select / deselect chan...

  • Regular
  • Spotify Android 8.4.0.539 released Tuesday May 2, 2017 represents a regression in UI for sharing to Facebook / Twitter / etc. As https://support.spotify.com/us/using_spotify/share_music/sharing-mu...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Glitches

I have two glitches with the app to report:1. Sometimes music plays even when the app is closed. Also, the notification that I get at the top of my screen whenever I'm listening to a song sometimes doesn't even show up (this only happens when music i...

  • Casual Listener
  • I have two glitches with the app to report: 1. Sometimes music plays even when the app is closed. Also, the notification that I get at the top of my screen whenever I'm listening to a song sometimes...
  • Steampunksum
  • Roadie
  • 6480 Views
  • 6 replies
  • 0 likes
  • 6480 Views
  • 6 replies
  • 0 likes

Spotify doesn's start

I have a moto G4 , when i wanna used the app it does not start. It Freeze starting or does not connect to internet.

  • Newbie
  • I have a moto G4 , when i wanna used the app it does not start. It Freeze starting or does not connect to internet.
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Spotify autostarting

Why does Spotify starts itself out of the blue, many times a day? Why does it insist on playing random electronic music, which I hate? It got so common Spotify even made me a pure eletronic Daily Mix, and I have no words to describe how much I hate t...

  • Newbie
  • Why does Spotify starts itself out of the blue, many times a day? Why does it insist on playing random electronic music, which I hate? It got so common Spotify even made me a pure eletronic Daily Mix...
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Android Notification interrupting music

Getting rid of Sirrus radio for my car and instead want to use Spotify. Everytime I get an email, text or any phone notificaton my music fades, and phone notification happens - disrupting the music as well as lowering the volume of music when it does...

  • Newbie
  • Getting rid of Sirrus radio for my car and instead want to use Spotify.   Everytime I get an email, text or any phone notificaton my music fades, and phone notification happens - disrupting the...
  • 306 Views
  • 0 replies
  • 1 likes
  • 306 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify "undownloads" songs from time to time

I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?

  • Newbie
  • I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?
  • ZullyB
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Spotify, please fix your app to stop the spontaneous removal of all my music downloads

I am begging you, please, as a loyal user for years and an enthusiastic one at that. I love your service, I have recommended and introduced it to many friends, family, and coworkers. But I am going to have to switch to Google Music or something else ...

  • Newbie
  • I am begging you, please, as a loyal user for years and an enthusiastic one at that. I love your service, I have recommended and introduced it to many friends, family, and coworkers. But I am going t...
  • Tom
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Behind the Lyrics shows after disabled it

Hi! I'm one of those who things that Behind the lyrics is not as good as Spotify thougt it will be. I just want lyrics not the story behind it (but that's other topic) The thing here is that I disabled this feature but is still showing up behind the ...

  • Newbie
  • Hi!   I'm one of those who things that Behind the lyrics is not as good as Spotify thougt it will be. I just want lyrics not the story behind it (but that's other topic)   The thing her...
  • Tom
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

30 minutes of ad-free music not working

Every time the 30 minutes of of ad free music commercial comes on where you have 30 seconds to click to watch a video, there is nothing to click to watch it, leading to more commercials.

  • Newbie
  • Every time the 30 minutes of of ad free music commercial comes on where you have 30 seconds to click to watch a video, there is nothing to click to watch it, leading to more commercials.
  • Cheriefaye2008
  • Newbie
  • 421 Views
  • 3 replies
  • 1 likes
  • 421 Views
  • 3 replies
  • 1 likes

Superuser Contribution Hola, necesito ayuda!

Buenas, Tengo un problema desde que me compre el movil BalckView e7, y es que cuando estoy tranquilamente escuchando musica y apago la pantala del movil, a los 10, 20 segundos la canción se pone en pausa y en la barra de tareas no me sale como que la...

  • Newbie
  • Buenas, Tengo un problema desde que me compre el movil BalckView e7, y es que cuando estoy tranquilamente escuchando musica y apago la pantala del movil, a los 10, 20 segundos la canción se pone en p...
  • ZullyB
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes