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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 854851 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 854851 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20509 Views
  • 3 replies
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  • 20509 Views
  • 3 replies
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How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the ap

How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the application.. I want to uninstall it from my Sony device which got updated to the latest version..

  • Newbie
  • How to uninstall spotify.? When i go to settings it only gives me option to enable or disable the application.. I want to uninstall it from my Sony device which got updated to the latest version..
  • labelscollected
  • Community Legend
  • 380 Views
  • 1 replies
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  • 380 Views
  • 1 replies
  • 0 likes

Can't queue songs on Android

Neither me, or my friends, can queue songs after the new Spotify update

  • Regular
  • Neither me, or my friends, can queue songs after the new Spotify update
  • Joe
  • Community Legend
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Music is constantly pausing

Every time i play music with my premium membership, my song pauses halfway through, and it does this every time i play a song

  • Newbie
  • Every time i play music with my premium membership, my song pauses halfway through, and it does this every time i play a song
  • Champoluc
  • Newbie
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
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Cubot Rainbow refusing to pair/play

Could anyone help with this? No problem for Nexus 9...?

  • Regular
  • Could anyone help with this? No problem for Nexus 9...?
  • justinewin_
  • Roadie
  • 228 Views
  • 3 replies
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  • 228 Views
  • 3 replies
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Çok sık duraklıyor

Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna geçiyor. Lütfen yardım.

  • Newbie
  • Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna ge...
  • 316 Views
  • 0 replies
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  • 316 Views
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Songs greyed out on mobile but not on laptop???

I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine.However, I have tried to download them on my mobile and nearly all the songs are greyed out and I can't play them - u...

  • Casual Listener
  • I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine. However, I have tried to download them on my mobile and nearly...
  • patthechat
  • Casual Listener
  • 2296 Views
  • 2 replies
  • 1 likes
  • 2296 Views
  • 2 replies
  • 1 likes

Spotify on tablet Huawei mediapad m3

I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.

  • Newbie
  • I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.
  • Joe
  • Community Legend
  • 789 Views
  • 1 replies
  • 0 likes
  • 789 Views
  • 1 replies
  • 0 likes

Can't log in

i can log in with my facebook account in the smartphone that i am using right now, but i have another smartphone and when i try to log in with the same method that i used in this smartphone, i have an error.. by the way, i tried creatig a password fo...

  • Newbie
  • i can log in with my facebook account in the smartphone that i am using right now, but i have another smartphone and when i try to log in with the same method that i used in this smartphone, i have a...
  • 144 Views
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  • 144 Views
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Downloaded songs not playing online

Every time I download songs from my one playlist, it shows the green downward arrow beside every track and the tracks play offline (Spotify on offline mode and data/wifi off). If I play them immediately after downloading. About 30mins later, none of ...

  • Casual Listener
  • Every time I download songs from my one playlist, it shows the green downward arrow beside every track and the tracks play offline (Spotify on offline mode and data/wifi off). If I play them immediat...
  • 159 Views
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  • 159 Views
  • 0 replies
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Spotify pauses every 10 minutes

I have Spotify premium and if I'm at home or on the go whend I play my Spotify it pauses about every 10 to 13 minutes. I'm the only one who listens to music on this account and kinda getting frustrated paying for something I have to start every 10 mi...

  • Newbie
  • I have Spotify premium and if I'm at home or on the go whend I play my Spotify it pauses about every 10 to 13 minutes. I'm the only one who listens to music on this account and kinda getting frustrat...
  • 208 Views
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  • 208 Views
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Superuser Contribution Cannot access premium features on Android

I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct account.

  • Newbie
  • I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct ac...
  • ZullyB
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
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Spoyify uses data while listening online

Why is spotify using so much data . I only listen to downloaded music. I am 10 days into my billing cycle and so far it has used 100 megs. I am seriously thinking cancelling and switching to another streaming app. Does anyone else have this problem a...

  • Newbie
  • Why is spotify using so much data . I only listen to downloaded music. I am 10 days into my billing cycle and so far it has used 100 megs. I am seriously thinking cancelling and switching to another ...
  • Ibonsall14
  • Gig Goer
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Cant add songs to playlist or share songs

Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens

  • Regular
  • Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens
  • Joe
  • Community Legend
  • 416 Views
  • 6 replies
  • 0 likes
  • 416 Views
  • 6 replies
  • 0 likes

Chromecast bug

When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx. The two phone's that are doing this are a Samsung...

  • Newbie
  • When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx...
  • 162 Views
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  • 162 Views
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New song doesn't start until app is "Open"

Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!

  • Newbie
  • Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!
  • Joe
  • Community Legend
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

Download Error

I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime.Today however, while looping a single song that had already been downloaded ages ago, for some reason I got a download error, saying i had my songs...

  • Music Fan
  • I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime. Today however, while looping a single song that had already been downloaded ages ago, for so...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Turn off and log out of the android app.

How do I turn off and log out of my android app? I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of these. Is the page with “Home” at the top the main page? I hav...

  • Casual Listener
  • How do I turn off and log out of my android app?   I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of th...
  • 374 Views
  • 0 replies
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  • 374 Views
  • 0 replies
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family premium subscription.

I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also approached her about the way she put in the addres...

  • Casual Listener
  • I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also...
  • Zoeronto
  • Casual Listener
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Settings

I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What should I do?

  • Newbie
  • I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What sh...
  • Joe
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Blank screen on new spotify version

I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the problem is. Any idea??

  • Newbie
  • I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the prob...
  • Joe
  • Community Legend
  • 40245 Views
  • 206 replies
  • 4 likes
  • 40245 Views
  • 206 replies
  • 4 likes