Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
381110 Views
542 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello, ive rebooted my Samsung Galaxy A3 2017 today and i have problem with Spotify offline mode. I cannot download my songs. I click download, device look like that it downloading but, when i turn off WIFI and data. I cannot play what i wanted downl...
Hello, ive rebooted my Samsung Galaxy A3 2017 today and i have problem with Spotify offline mode. I cannot download my songs. I click download, device look like that it downloading but, when i turn o...
Casual Listener
829 Views
5 replies
0 likes
Newbie
9064 Views
5 replies
3 likes
Help ! Spotify has been working great then recently after its been on for half an hour or so all the songs start playing too quickly. Its driving me mad and ruining the listening experience! Its the same regardless of whether using bluetooth, headpho...
Help ! Spotify has been working great then recently after its been on for half an hour or so all the songs start playing too quickly. Its driving me mad and ruining the listening experience! Its the ...
Regular
10615 Views
4 replies
1 likes
I have premium, but when i play albums from my library I'm still getting suggested songs in the middle of them. Is there a way to stop this?
I have premium, but when i play albums from my library I'm still getting suggested songs in the middle of them. Is there a way to stop this?
Casual Listener
640 Views
4 replies
0 likes
im really lost why i pay for premium besides occasional ads.i listen to daily mix and weekly discovery only, i dont really save songs and listen to them later.i HATE being forced to listed to the same song over and over again with no option of blocki...
im really lost why i pay for premium besides occasional ads. i listen to daily mix and weekly discovery only, i dont really save songs and listen to them later. i HATE being forced to listed to t...
Roadie
1382 Views
4 replies
6 likes
When I try to play an album or playlist on my android, it will play one song and then I have to hit next in order for the next song to play. Songs won't play automatically.
When I try to play an album or playlist on my android, it will play one song and then I have to hit next in order for the next song to play. Songs won't play automatically.
Community Legend
986 Views
1 replies
0 likes
Hey guys, I dont know whats going on... Bought Spotify Premium today. Everythin works ( downloading songs and so on ) expect skiping songs as i want after 5 or 6 times skipping it says "go and get Premium"... Any ideas? have a nice day all
Hey guys, I dont know whats going on... Bought Spotify Premium today. Everythin works ( downloading songs and so on ) expect skiping songs as i want after 5 or 6 times skipping it says "go a...
Community Legend
576 Views
1 replies
0 likes
Well I feel pretty bad I accidentally blocked Xavier omär from showing up on my daily mix by a collection of perfect misclicks and I was wondering if there was a way to unblock an artist from appearing in daily mixes because I do enjoy listening to h...
Well I feel pretty bad I accidentally blocked Xavier omär from showing up on my daily mix by a collection of perfect misclicks and I was wondering if there was a way to unblock an artist from a...
Newbie
3095 Views
2 replies
0 likes
There are times that sounds get interrupted whenever I perform a task on Twitter, like pressing home icon, search, etc. This doesn't happen very often, but I would like to know if this is on Twitter's side.
There are times that sounds get interrupted whenever I perform a task on Twitter, like pressing home icon, search, etc. This doesn't happen very often, but I would like to know if this is on Twitter'...
328 Views
0 replies
0 likes
I accidentally pressed this button on a song. Is there a way to undo this?
I accidentally pressed this 🚫 button on a song. Is there a way to undo this?
Community Legend
341 Views
1 replies
0 likes
Ever since the last update I haven't been able to log into the android app. It accepts my email and my password, logs into my acc, shows me that I am offline and immediately kicks me off the account!
Ever since the last update I haven't been able to log into the android app. It accepts my email and my password, logs into my acc, shows me that I am offline and immediately kicks me off the account!
280 Views
0 replies
0 likes
I recently updated my computer so I got logged out of my account and now it says it wont let me log back in. I can login online but with the app it wont let me (both on my phone and my laptop). It says my country does not match the one in my profile ...
I recently updated my computer so I got logged out of my account and now it says it wont let me log back in. I can login online but with the app it wont let me (both on my phone and my laptop)....
Community Legend
475 Views
1 replies
0 likes
How do I get to my music once I login? Account options, upgrade, restore deleted lists, but nothing to get to the actual music. Please help.
How do I get to my music once I login? Account options, upgrade, restore deleted lists, but nothing to get to the actual music. Please help.
Roadie
485 Views
2 replies
0 likes
Pues bien. En el computador puedo escuchar las canciones que quiera...hace poco instalé la app en android y todo aparece bloqueado (letras grises) y la unica forma para escuchar musica es en modo aleatorio. Ademas que me restringe algunas opciones de...
Pues bien. En el computador puedo escuchar las canciones que quiera...hace poco instalé la app en android y todo aparece bloqueado (letras grises) y la unica forma para escuchar musica es en modo ale...
345 Views
0 replies
0 likes
There seems to be a fair amount of issues with Chromecast Audio and Spotify. But something I have yet to find any word about are the queuing issues with Chromecast Audio and Spotify. Playing from an album or playlist seems to work fine, but when you ...
There seems to be a fair amount of issues with Chromecast Audio and Spotify. But something I have yet to find any word about are the queuing issues with Chromecast Audio and Spotify. Playing fro...
Not applicable
2805 Views
8 replies
7 likes
When my Samsung S6 (Android 6) reconnect to the Chromecast WiFi SSID (same SSID between Smartphone and Chromecast), the available casting devices do not show anymore. I need to reboot the phone for making the device available again.What can be done t...
When my Samsung S6 (Android 6) reconnect to the Chromecast WiFi SSID (same SSID between Smartphone and Chromecast), the available casting devices do not show anymore. I need to reboot the phone...
Not applicable
2629 Views
13 replies
12 likes
Hi, guys. I have a LG G3 - Android 6.0 Marshmallow - and I use a regular samsung earphone (S4 reagular smartphone). I have been using this earphone and Spotify for about 3/4 months and before that, I used the Rocket Player with no problem.But since t...
Hi, guys. I have a LG G3 - Android 6.0 Marshmallow - and I use a regular samsung earphone (S4 reagular smartphone). I have been using this earphone and Spotify for about 3/4 months and befor...
484 Views
0 replies
0 likes
Hey can anyone tell me why this mobile app freezes and crashes at least 12 times a day? So frustrating paying for this and having my workout interrupted 10 times bc my app randomly freezes.
Hey can anyone tell me why this mobile app freezes and crashes at least 12 times a day? So frustrating paying for this and having my workout interrupted 10 times bc my app randomly freezes.
490 Views
0 replies
0 likes
When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in. I always have used Facebook to log in but it won't let me anymore. A message pops up saying that I am in offline mode and that Ihave to be online to log ...
When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in. I always have used Facebook to log in but it won't let me anymore. A message pops up sayin...
Casual Listener
503 Views
2 replies
0 likes
Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are connecting. I have tried to install from my pc throu...
Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are c...
320 Views
0 replies
0 likes
