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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195952 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195952 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537617 Views

78 replies

3 likes

  • 537617 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442819 Views

565 replies

37 likes

Account
Free
  • 442819 Views
  • 565 replies
  • 37 likes

Infinite skips with Spotify free

Hey,it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still can shuffle only.

Casual Listener

Hey, it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still ...

Pinte

Casual Listener

1928 Views

2 replies

0 likes

  • 1928 Views
  • 2 replies
  • 0 likes

My ex boyfriend

My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help

Newbie

My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help

Joe

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

can not skip songs with Premium on andriod phone

I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them and i have no advertisments but after 6 times of skip...

Casual Listener

I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them an...

timo14562

Casual Listener

1003 Views

5 replies

0 likes

  • 1003 Views
  • 5 replies
  • 0 likes

Why does spotify regularly undownload all my downloaded music

If Spotify doesn't stop erasing all my downloaded music once a freakin week I'm going to quit using it because my data is so slow it takes like 2 minutes to load the next song if I try to skip

Newbie

If Spotify doesn't stop erasing all my downloaded music once a freakin week I'm going to quit using it because my data is so slow it takes like 2 minutes to load the next song if I try to skip

897 Views

0 replies

0 likes

Downloaded music disappears
saved music regularly gets erased
  • 897 Views
  • 0 replies
  • 0 likes

Premium without all features

Hi allI've got Spotify premium but some features don't work.For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium.How could I fix this problem?Thanks in advance

Casual Listener

Hi all I've got Spotify premium but some features don't work. For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium. How could I fix this problem? Tha...

LABUCCO

Casual Listener

1262 Views

2 replies

0 likes

  • 1262 Views
  • 2 replies
  • 0 likes

Coloco uma play list pra trocar e entra musicas sugeridas

Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria.E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas. como faço pra não tocar musicas sugeridas?

Newbie

Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria. E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas.  co...

2803 Views

0 replies

1 likes

  • 2803 Views
  • 0 replies
  • 1 likes

Spotify keeps deleting my offline music on its own.

As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloaded" from my phone but still in my library. It wasn't...

Newbie

As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloade...

580 Views

0 replies

1 likes

  • 580 Views
  • 0 replies
  • 1 likes

Spotify card

How can I pay with a spotify card? I cant't find it at the payments.

Newbie

How can I pay with a spotify card? I cant't find it at the payments.

Joe

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Sometimes I can't control the volume of the music streaming to chromecast audio

It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not always sometimes it just shows the controls but after i ...

Visitor

It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not alway...

767 Views

0 replies

1 likes

chromecast audio
  • 767 Views
  • 0 replies
  • 1 likes

Pagamento effettuato

Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi sono uscito e mi ha preso 4,99 euro e nel mio acco...

Casual Listener

Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Modo Offline

Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?

Newbie

Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?

886 Views

0 replies

0 likes

  • 886 Views
  • 0 replies
  • 0 likes

Storage location downloads

Hi,I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage.The problem is, when I go to Settings there's no "storage" listed.Where should I look, exactly?

Newbie

Hi, I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage. The problem is, when I go to Settings th...

Joe

Community Legend

936 Views

3 replies

0 likes

  • 936 Views
  • 3 replies
  • 0 likes

Why can't i put a song in line?

I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".

Newbie

I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".

Joe

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Equalizer

I have a Zenfone 3, and my Spotify don't have the option "equalizer" in the settings... Why? How I activate?

Visitor

I have a Zenfone 3, and my Spotify don't have the option "equalizer" in the settings... Why? How I activate?

Joe

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

I can't download songs

At first I wasn't able to add additional songs. Tried uninstall and reinstall the app, still won't download songs or playlist.

Newbie

At first I wasn't able to add additional songs. Tried uninstall and reinstall the app, still won't download songs or playlist.

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Automatic log-offs

I've seen other posts about this but they don't exactly address the problem I have.Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. I can literally see where my last second ended for li...

Casual Listener

I've seen other posts about this but they don't exactly address the problem I have. Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. ...

absolute_kq

Casual Listener

776 Views

4 replies

0 likes

  • 776 Views
  • 4 replies
  • 0 likes

Spotify mi ha cancellato i download

Perché mi ritrovo senza le canzoni downloadate?Avevo 40 album scaricati e non Li ho più come devo fare?

Newbie

Perché mi ritrovo senza le canzoni downloadate?Avevo 40 album scaricati e non Li ho più come devo fare?

693 Views

0 replies

0 likes

  • 693 Views
  • 0 replies
  • 0 likes

Does Spotify has testers?...

...professional enough to track down an issue with offline song dissapearing???And developers -- that can fix it?Since topics with "offline songs deleted", "my music is gone" etc are always on forums top--but nobbody from spotify seems to care. Maybe...

Music Fan

...professional enough to track down an issue with offline song dissapearing??? And developers -- that can fix it? Since topics with "offline songs deleted", "my music is gone" etc are always on ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Spotify premium

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

Newbie

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes