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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375522 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

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Can't log in

Ever since the last update I haven't been able to log into the android app. It accepts my email and my password, logs into my acc, shows me that I am offline and immediately kicks me off the account!

Newbie

Ever since the last update I haven't been able to log into the android app. It accepts my email and my password, logs into my acc, shows me that I am offline and immediately kicks me off the account!

278 Views

0 replies

0 likes

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Won't let me login

I recently updated my computer so I got logged out of my account and now it says it wont let me log back in. I can login online but with the app it wont let me (both on my phone and my laptop). It says my country does not match the one in my profile ...

Newbie

I recently updated my computer so I got logged out of my account and now it says it wont let me log back in.  I can login online but with the app it wont let me (both on my phone and my laptop)....

Joe

Community Legend

466 Views

1 replies

0 likes

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Basic Android

How do I get to my music once I login? Account options, upgrade, restore deleted lists, but nothing to get to the actual music. Please help.

Casual Listener

How do I get to my music once I login? Account options, upgrade, restore deleted lists, but nothing to get to the actual music. Please help.

lubos

Roadie

477 Views

2 replies

0 likes

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No tengo la misma libertad para escuchar musica en android que en pc

Pues bien. En el computador puedo escuchar las canciones que quiera...hace poco instalé la app en android y todo aparece bloqueado (letras grises) y la unica forma para escuchar musica es en modo aleatorio. Ademas que me restringe algunas opciones de...

Newbie

Pues bien. En el computador puedo escuchar las canciones que quiera...hace poco instalé la app en android y todo aparece bloqueado (letras grises) y la unica forma para escuchar musica es en modo ale...

340 Views

0 replies

0 likes

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Queuing Issues with Chromecast Audio

There seems to be a fair amount of issues with Chromecast Audio and Spotify. But something I have yet to find any word about are the queuing issues with Chromecast Audio and Spotify. Playing from an album or playlist seems to work fine, but when you ...

Casual Listener

There seems to be a fair amount of issues with Chromecast Audio and Spotify. But something I have yet to find any word about are the queuing issues with Chromecast Audio and Spotify. Playing fro...

user-removed

Not applicable

2761 Views

8 replies

7 likes

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  • 8 replies
  • 7 likes

Chromecast Audio is not visible after WiFi re-connect (Samsung S6 Android 6)

When my Samsung S6 (Android 6) reconnect to the Chromecast WiFi SSID (same SSID between Smartphone and Chromecast), the available casting devices do not show anymore. I need to reboot the phone for making the device available again.What can be done t...

Newbie

When my Samsung S6 (Android 6) reconnect to the Chromecast WiFi SSID (same SSID between Smartphone and Chromecast), the available casting devices do not show anymore.  I need to reboot the phone...

user-removed

Not applicable

2585 Views

13 replies

12 likes

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  • 12 likes

Earphone buttons not working anymore

Hi, guys. I have a LG G3 - Android 6.0 Marshmallow - and I use a regular samsung earphone (S4 reagular smartphone). I have been using this earphone and Spotify for about 3/4 months and before that, I used the Rocket Player with no problem.But since t...

Newbie

Hi, guys.   I have a LG G3 - Android 6.0 Marshmallow - and I use a regular samsung earphone (S4 reagular smartphone). I have been using this earphone and Spotify for about 3/4 months and befor...

480 Views

0 replies

0 likes

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Mobile app freezes and crashes All. The. Time.

Hey can anyone tell me why this mobile app freezes and crashes at least 12 times a day? So frustrating paying for this and having my workout interrupted 10 times bc my app randomly freezes.

Newbie

Hey can anyone tell me why this mobile app freezes and crashes at least 12 times a day? So frustrating paying for this and having my workout interrupted 10 times bc my app randomly freezes.

484 Views

0 replies

0 likes

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Will not let me log in on my phone.

When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in. I always have used Facebook to log in but it won't let me anymore. A message pops up saying that I am in offline mode and that Ihave to be online to log ...

Casual Listener

When I try to open app I get a screen with 3 options. Subscribe, log in with Facebook or log in.  I always have used Facebook to log in but it won't let me anymore.  A message pops up sayin...

Diggerdave

Casual Listener

493 Views

2 replies

0 likes

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Android in car 4.2.1

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are connecting. I have tried to install from my pc throu...

Newbie

Spotify was working in my car and I erased the sd card in error. Don't have the card as its a second hand car, Spotify is saying cannot log on as offline. It's not offline and all other devices are c...

316 Views

0 replies

0 likes

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Samsung smart tv

Why won't it let me login? I've logged in on 4 other devices without problems. Keeps saying something wrong with either username or password. Have re-typed many, many times.

Casual Listener

Why won't it let me login? I've logged in on 4 other devices without problems. Keeps saying something wrong with either username or password. Have re-typed many, many times.

309 Views

0 replies

0 likes

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Unable to delete cache

Hi everyone! I have this really nagging problem which I'm unable to fix without fetching an adapter for my microSD-card. The problem is that I'm unable to delete spotifys cache. And (probably somehow related) according to my filemanager, spotifys fol...

Regular

Hi everyone! I have this really nagging problem which I'm unable to fix without fetching an adapter for my microSD-card. The problem is that I'm unable to delete spotifys cache. And (probably somehow...

Rekcah

Regular

3787 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

App keeps logging out

Hi,I was using Spotify premium for more than a year without any problems. However, last week, when I opened the Android app, I was signed out. So I logged in, saved my playlists and continues using the app. But two days later, when I opened the app, ...

Regular

Hi, I was using Spotify premium for more than a year without any problems. However, last week, when I opened the Android app, I was signed out. So I logged in, saved my playlists and continues ...

Joe

Community Legend

1162 Views

5 replies

0 likes

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Offline tracks not showing

The problem is, suddenly all my downloaded offline songs disappeared, so I can't listen to them while not being online. The strange thing is it still takes up space at my SD card, so they were not deleted, the app just "forgets" them somehow. This is...

Casual Listener

The problem is, suddenly all my downloaded offline songs disappeared, so I can't listen to them while not being online. The strange thing is it still takes up space at my SD card, so they were not de...

Drix

Regular

790 Views

2 replies

2 likes

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Android 7 upgrade - No media info on Bluetooth

After upgrading my Sony Xperia Z5 to Android 7.0The music info stopped appearing on my car stereo via Bluetooth. I'm not even able to skip songs with the steering wheel controls.Any one else having this same issue?

Casual Listener

After upgrading my Sony Xperia Z5 to Android 7.0 The music info stopped appearing on my car stereo via Bluetooth. I'm not even able to skip songs with the steering wheel controls. Any one else havi...

3quilibrium

Regular

2500 Views

16 replies

1 likes

  • 2500 Views
  • 16 replies
  • 1 likes

Add support for Google ChromeCas

No recibo la última actualización de spotify del diseño

Newbie

No recibo la última actualización de spotify del diseño

ferdybossy

Casual Listener

408 Views

1 replies

0 likes

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  • 1 replies
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apagar histórico de reprodução das músicas

Não consigo apagar o histórico de reprodução das músicas e playlists executadas. Já vi outros usuarios perguntando mas nao acho a resposta. Apaguei no app do desktop mas no app do android continua. É chato ficar aquele monte de coisa ali sendo que vc...

Newbie

Não consigo apagar o histórico de reprodução das músicas e playlists executadas. Já vi outros usuarios perguntando mas nao acho a resposta. Apaguei no app do desktop mas no app do android continua. É...

18991 Views

0 replies

7 likes

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  • 7 likes

Autoplay sometime doesn't work

Unlike a lot of other users I like the Autoplay feature (where Spotify starts the album radio after the album finishes) but often it doesn't start automatically. This is the same on both the Android and Mac versions (and I'm on the latest version for...

Roadie

Unlike a lot of other users I like the Autoplay feature (where Spotify starts the album radio after the album finishes) but often it doesn't start automatically. This is the same on both the Android ...

617 Views

0 replies

1 likes

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Spotify Auto-Plays Randomly

Android Spotify App version 8.4.9.271 armV7 The app turns itself on and starts playing the last playlist I was listening to. This happens a couple times a day, and I cant find any sort of cause. When I close the app and stop the song, it will restart...

Newbie

Android  Spotify App version 8.4.9.271 armV7   The app turns itself on and starts playing the last playlist I was listening to. This happens a couple times a day, and I cant find any sor...

Joe

Community Legend

558 Views

1 replies

0 likes

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  • 1 replies
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Blocco di spotify

Salve sono settimane ormai che non riesco ad ascoltare musica con spotify.Questo perche continua ad impallarsi rimanendo bloccato su un determinato spot pubblicitario.Dopo questo non va avanti.Ho gia provato a spegnere e riaccendere il dispositivo, a...

Newbie

Salve sono settimane ormai che non riesco ad ascoltare musica con spotify. Questo perche continua ad impallarsi rimanendo bloccato su un determinato spot pubblicitario. Dopo questo non va avanti. ...

troglofox

Newbie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes