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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375745 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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  • 7 likes

Playlists have disappeared

Hi folks, my premium membership cancelled because I missed one payment. Had to reset password last night and all my playlists have disappeared!! I have renewed my premium subscription and message states that it will automatically renew on 24/08/17. I...

Visitor

Hi folks, my premium membership cancelled because I missed one payment. Had to reset password last night and all my playlists have disappeared!! I have renewed my premium subscription and message sta...

266 Views

0 replies

0 likes

  • 266 Views
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taking 2 minutes to log in on spotify. just giving me the no connection error before that time.

I have wifi on, other programs run just fine. From time to time spotify also dumps the downloaded music and forgets my designated folder for it. This has cost me about 60 euro's because i would go over my internet bundle without realising it. I liste...

Newbie

I have wifi on, other programs run just fine. From time to time spotify also dumps the downloaded music and forgets my designated folder for it. This has cost me about 60 euro's because i would go ov...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Shutting down when in split mode on Android

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pretty quick. I have signed onto my Spotify on someone...

Casual Listener

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pre...

Joe

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Spotify keeps shutting down in split screen on Android

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pretty quick. I have signed onto my Spotify on someone...

Casual Listener

I teach a cycle class and I use spotify and use the split screen option for the Samsung Galaxy S7, when Spotify runs on its own its fine but when I run Spotify with the split screen it shuts down pre...

Joe

Community Legend

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

Family account doesnt show on the app

I created a new account and i started the 7 day premium trial. Just after that I accepted an invitation to enter a family plan and on the webpage it seems to have worked properly. Meanwhile on the phone it says that my account is a free account in th...

Newbie

I created a new account and i started the 7 day premium trial. Just after that I accepted an invitation to enter a family plan and on the webpage it seems to have worked properly. Meanwhile on the ph...

Joe

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reproducción aleatoria

He organizado mis canciones mediante listas y carpetas. Si quiero escuchar una carpeta que contiene varias listas, voy arriba y escojo todas Las canciones, las filtro por el nombre de la canción Para organizarlas y al escuchar suenan todas en orden."...

Visitor

He organizado mis canciones mediante listas y carpetas. Si quiero escuchar una carpeta que contiene varias listas, voy arriba y escojo todas Las canciones, las filtro por el nombre de la canción Para...

efuen

Newbie

8713 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Song will play but no sound will come out

I am using a Nook HD+ and this just started today, but the song will play but no sound will come out? Not sure what is going on but it just started.

Newbie

I am using a Nook HD+ and this just started today, but the song will play but no sound will come out? Not sure what is going on but it just started.

aroha_arisa

Newbie

2332 Views

12 replies

1 likes

  • 2332 Views
  • 12 replies
  • 1 likes

SD Card Storage

I've looked but haven't been able to find help on the following.Spotify offers me the option to save my music to my SD card however when I transfer my music to my SD card using this option it seems to default back to the internal storage and need to ...

Newbie

I've looked but haven't been able to find help on the following. Spotify offers me the option to save my music to my SD card however when I transfer my music to my SD card using this option it seems...

337 Views

0 replies

0 likes

  • 337 Views
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Fast forward

Unable to fast forward songs

Newbie

Unable to fast forward songs

517 Views

0 replies

0 likes

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Superuser Contribution No me aparce la opcion de decargar la musica en mi memoria externa

Desde la nueva actulizacion me aparece la opcion de guardar la musica en mi memoria externa . Ya es un poco tedioso ya que no cuento con mucha memoria interna practicamente no e podido usar la aplicacion por este problema los ultimos dias agradeceria...

Newbie

Desde la nueva actulizacion me aparece la opcion de guardar la musica en mi memoria externa . Ya es un poco tedioso ya que no cuento con mucha memoria interna practicamente no e podido usar la aplica...

ZullyB

Roadie

556 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Android Auto Message "Spotify Doesn't Seem To Be Working Right Now"

Hi, I continue to get a message" Spotify doesn't Seem To be Working Right Now" when playing through Android Auto. When I try and select a playlist or do anything when this happens Spotify just spins and does nothing.This started about 2 weeks ago, th...

Casual Listener

Hi,   I continue to get a message" Spotify doesn't Seem To be Working Right Now" when playing through Android Auto. When I try and select a playlist or do anything when this happens Spoti...

Angelmoon

Regular

1645 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Android Auto - Spotify doesn't seem to be working at the moment

This problem is very annoying.The issue happens after swiping the spotify window (open apps screen) away on a samsung device (I have a galaxy S8+), then attemping to play Spotify on Android Auto.The issue has nothing to do with the car itself and can...

Regular

This problem is very annoying. The issue happens after swiping the spotify window (open apps screen) away on a samsung device (I have a galaxy S8+), then attemping to play Spotify on Android Auto. ...

1777 Views

0 replies

3 likes

android auto
Close App
Force Stop
restart
Samsung
Spotify doesn't seem to be working at the moment
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  • 0 replies
  • 3 likes

Artirt's Singles Doesn't Show Up

When I go to a Artist profile, their singles and EPs doesn't show up

Newbie

When I go to a Artist profile, their singles and EPs doesn't show up

detective889

Roadie

1276 Views

1 replies

0 likes

  • 1276 Views
  • 1 replies
  • 0 likes

Spotify loading automatically

Hi: I've setted up Spotify as my default music player at Garmin Connect app instaled at Samsung J2, so Spotify loads automatically every time I use Garmin Conect or even my Garmin 820. I'm trying to revert the setup, but can't find how: Spotify remai...

Newbie

Hi:   I've setted up Spotify as my default music player at Garmin Connect app instaled at Samsung J2, so Spotify loads automatically every time I use Garmin Conect or even my Garmin 820. &nbs...

649 Views

0 replies

0 likes

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Just play songs in a playlist?

Hi all, I'm running the (new) version of the spotify app 0.5.2.87 and I'm wondering how I can play the songs of my playlist? I can't seem to find how to do that, It always just gives me a 'radio based on this playlist'. How can I play just the songs ...

Casual Listener

Hi all,   I'm running the (new) version of the spotify app 0.5.2.87 and I'm wondering how I can play the songs of my playlist?  I can't seem to find how to do that, It always just giv...

aferna12

Casual Listener

64012 Views

26 replies

7 likes

  • 64012 Views
  • 26 replies
  • 7 likes

Solved!! Download over 4G

Hi I have turned of "Download over 2G/3G". But when I'm connected to 4G (No wifi connection active) I can still browse and play music that is not downloaded to my device. But I can not download playlists to my device, only over wifi How come I can st...

Newbie

Hi I have turned of "Download over 2G/3G". But when I'm connected to 4G (No wifi connection active) I can still browse and play music that is not downloaded to my device. But I can not download...

Simas25

Newbie

214281 Views

35 replies

0 likes

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  • 35 replies
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Disable full screen playback

Hi,A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to bring back the controls and another one to skip.Pretty terr...

Newbie

Hi, A recent update of the app makes the standard track controls disappear (full bleed) after a brief time period (see attachment). To change the track you have to click once on the screen to brin...

wowsaab

Music Fan

2257 Views

1 replies

10 likes

  • 2257 Views
  • 1 replies
  • 10 likes

Volume

Whenver I play spotify in my car via an aux cord, I have to put it super loud.How can I fix this?

Newbie

Whenver I play spotify in my car via an aux cord, I have to put it super loud. How can I fix this?

325 Views

0 replies

0 likes

  • 325 Views
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Songs do not have plus to the left and will not play on iphone

I have noticed that several songs in spotify lack the the "+" sign to the left. I can drag them into my playlist on my computer and play them there, but on my iphone the song name appears and then is skipped (i.e. it won't play). Even if I specifiall...

Newbie

I have noticed that several songs in spotify lack the the "+" sign to the left.  I can drag them into my playlist on my computer and play them there, but on my iphone the song name appears and t...

Joe

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes