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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203129 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203129 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548143 Views

78 replies

3 likes

  • 548143 Views
  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455822 Views

571 replies

38 likes

Account
Free
  • 455822 Views
  • 571 replies
  • 38 likes

Premium without all features

Hi allI've got Spotify premium but some features don't work.For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium.How could I fix this problem?Thanks in advance

Casual Listener

Hi all I've got Spotify premium but some features don't work. For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium. How could I fix this problem? Tha...

LABUCCO

Casual Listener

1280 Views

2 replies

0 likes

  • 1280 Views
  • 2 replies
  • 0 likes

Coloco uma play list pra trocar e entra musicas sugeridas

Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria.E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas. como faço pra não tocar musicas sugeridas?

Newbie

Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria. E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas.  co...

2816 Views

0 replies

1 likes

  • 2816 Views
  • 0 replies
  • 1 likes

Spotify keeps deleting my offline music on its own.

As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloaded" from my phone but still in my library. It wasn't...

Newbie

As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloade...

597 Views

0 replies

1 likes

  • 597 Views
  • 0 replies
  • 1 likes

Spotify card

How can I pay with a spotify card? I cant't find it at the payments.

Newbie

How can I pay with a spotify card? I cant't find it at the payments.

Joe

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Sometimes I can't control the volume of the music streaming to chromecast audio

It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not always sometimes it just shows the controls but after i ...

Visitor

It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not alway...

775 Views

0 replies

1 likes

chromecast audio
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  • 1 likes

Pagamento effettuato

Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi sono uscito e mi ha preso 4,99 euro e nel mio acco...

Casual Listener

Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Modo Offline

Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?

Newbie

Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?

900 Views

0 replies

0 likes

  • 900 Views
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Storage location downloads

Hi,I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage.The problem is, when I go to Settings there's no "storage" listed.Where should I look, exactly?

Newbie

Hi, I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage. The problem is, when I go to Settings th...

Joe

Community Legend

949 Views

3 replies

0 likes

  • 949 Views
  • 3 replies
  • 0 likes

Why can't i put a song in line?

I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".

Newbie

I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".

Joe

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Equalizer

I have a Zenfone 3, and my Spotify don't have the option "equalizer" in the settings... Why? How I activate?

Visitor

I have a Zenfone 3, and my Spotify don't have the option "equalizer" in the settings... Why? How I activate?

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

I can't download songs

At first I wasn't able to add additional songs. Tried uninstall and reinstall the app, still won't download songs or playlist.

Newbie

At first I wasn't able to add additional songs. Tried uninstall and reinstall the app, still won't download songs or playlist.

338 Views

0 replies

0 likes

  • 338 Views
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  • 0 likes

Automatic log-offs

I've seen other posts about this but they don't exactly address the problem I have.Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. I can literally see where my last second ended for li...

Casual Listener

I've seen other posts about this but they don't exactly address the problem I have. Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. ...

absolute_kq

Casual Listener

844 Views

4 replies

0 likes

  • 844 Views
  • 4 replies
  • 0 likes

Spotify mi ha cancellato i download

Perché mi ritrovo senza le canzoni downloadate?Avevo 40 album scaricati e non Li ho più come devo fare?

Newbie

Perché mi ritrovo senza le canzoni downloadate?Avevo 40 album scaricati e non Li ho più come devo fare?

698 Views

0 replies

0 likes

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Does Spotify has testers?...

...professional enough to track down an issue with offline song dissapearing???And developers -- that can fix it?Since topics with "offline songs deleted", "my music is gone" etc are always on forums top--but nobbody from spotify seems to care. Maybe...

Music Fan

...professional enough to track down an issue with offline song dissapearing??? And developers -- that can fix it? Since topics with "offline songs deleted", "my music is gone" etc are always on ...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Spotify premium

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

Newbie

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

306 Views

0 replies

0 likes

  • 306 Views
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Song starts playing on its own

So when I don't need to listen to any music, I pause the song right? Let's say it stops at 01:45.Then when I want to listen to music again , I launch Spotify and press the 'back' button because I don't want to listen to the song halfway. I want it to...

Newbie

So when I don't need to listen to any music, I pause the song right? Let's say it stops at 01:45. Then when I want to listen to music again , I launch Spotify and press the 'back' button because I d...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Local Files songs are "not availabl" on my phone.

I used to be able to play local files on my phone not too long ago, but I tried everything but can't play the songs in my phone. I tried deselecting and reselecting everything in the Local Files tabs, deleting and adding the songs back on, and I also...

Newbie

I used to be able to play local files on my phone not too long ago,   but I tried everything but can't play the songs in my phone.   I tried deselecting and reselecting everything in th...

504 Views

0 replies

2 likes

  • 504 Views
  • 0 replies
  • 2 likes

download using cellular

I don't know why I can't turn on download using cellular. It is "on" right now but the recommendation still "off". I have a premium subscription and this problem is almost 2 months already. Tried to update and reinstall but still it is not working. I...

Newbie

I don't know why I can't turn on download using cellular. It is "on" right now but the recommendation still "off". I have a premium subscription and this problem is almost 2 months already. Tried to ...

Joe

Community Legend

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

[BUG] [ANDROID] Internal memory filled

After some searching I found this has been reported before but seems it has not been fixed as I'm having the same issues:https://community.spotify.com/t5/Ongoing-Issues/BUG-ANDROID-Storage-usage-reported-incorrectly/idi-p/1453326To summarise despite ...

Newbie

After some searching I found this has been reported before but seems it has not been fixed as I'm having the same issues: https://community.spotify.com/t5/Ongoing-Issues/BUG-ANDROID-Storage-usage-re...

alexanderson

Newbie

1515 Views

1 replies

2 likes

  • 1515 Views
  • 1 replies
  • 2 likes