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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119425 Views

27 replies

4 likes

  • 119425 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241003 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241003 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602130 Views

79 replies

3 likes

  • 602130 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

494913 Views

581 replies

42 likes

Account
Free
  • 494913 Views
  • 581 replies
  • 42 likes

Song cover disappears

Often randomly after the last update on many songs the cover becomes invisible and gives problems to play the song also

Regular

Often randomly after the last update on many songs the cover becomes invisible and gives problems to play the song also

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
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Libray Keeps Getting Deleted

My library of about 2,400 offline songs gets deleted about once a week. I've tried everything: logging out and back in, deleting and reinstalling the app, moving the library from my SD card to my device. Nothing has fixed it. It happen on my old phon...

Newbie

My library of about 2,400 offline songs gets deleted about once a week. I've tried everything: logging out and back in, deleting and reinstalling the app, moving the library from my SD card to my dev...

madamgeorge74

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Delete spotify

Hi, if I delete spotify from my phone, than can I recover the saved songs there arent in a playlist after reinstalling?

Newbie

Hi, if I delete spotify from my phone, than can I recover the saved songs there arent in a playlist after reinstalling?

toman95

Roadie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Not Playing Songs from Playlist

On Spotify mobile, whenever I attempt to play the Game of Thrones soundtrack, it plays random Ariana Grande and Miley Cyrus songs. I want to listen to the Game of Thrones soundtrack not pop music. What is the point of having an album for it if it won...

Casual Listener

On Spotify mobile, whenever I attempt to play the Game of Thrones soundtrack, it plays random Ariana Grande and Miley Cyrus songs. I want to listen to the Game of Thrones soundtrack not pop music. Wh...

ericahigg98

Casual Listener

898 Views

4 replies

0 likes

  • 898 Views
  • 4 replies
  • 0 likes

Local Files disappeared

HeyI have a playlist mixed with local files and Spotify Songs. I wanted to add a few local files like I'm used to and added them in the Spotify PC App. But they didn't appear on the iPhone app, so I tried to delete all downloads and resync them. Now ...

Newbie

Hey I have a playlist mixed with local files and Spotify Songs. I wanted to add a few local files like I'm used to and added them in the Spotify PC App. But they didn't appear on the iPhone app, so ...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

When I download an album, not all the tracks play offline

That. I save an album for offline listening, most of the tracks work in offline mode, but there's always 1 or 2 that simply don't play offline. This keeps happening. There's nothing notable about these songs, they're available for me online, they're ...

Casual Listener

That. I save an album for offline listening, most of the tracks work in offline mode, but there's always 1 or 2 that simply don't play offline. This keeps happening. There's nothing notable about the...

benava

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Spotify Premium (student one)

So here's my problem, I've started Spotify for student premium, and everything is working on my computer and it tells me that I have the premium package, but when I try to open the app on my phone (Samsung Galaxy 8+), it tells me to pay for the Premi...

Casual Listener

So here's my problem, I've started Spotify for student premium, and everything is working on my computer and it tells me that I have the premium package, but when I try to open the app on my phone (S...

ImBlackBruh

Casual Listener

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Solved!! Spotify on Samsung Galaxy 8

Any tips??? Transferred My apps from Galaxy 7 to New Galaxy 8, and now all my playlists are upsidedown??? Same om My Samsung TV. The oldest dings comes first In all playlists?? Any tips??

Casual Listener

Any tips??? Transferred My apps from Galaxy 7 to New Galaxy 8, and now all my playlists are upsidedown??? Same om My Samsung TV. The oldest dings comes first In all playlists?? Any tips??

Goril

Casual Listener

1030 Views

4 replies

0 likes

  • 1030 Views
  • 4 replies
  • 0 likes

Getting Songs From Pc to Phone

Basically I have a quite limited data plan, therefore I was wondering if it may be possible to transfer the encrypted music files downloaded from my pc Spotify app and get my android Spotify app to read them without having to download them twice. Als...

Newbie

Basically I have a quite limited data plan, therefore I was wondering if it may be possible to transfer the encrypted music files downloaded from my pc Spotify app and get my android Spotify app to r...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Gramofon - Shuffle

For a long time, I have a problem with the turntable that I control the Android app. When shuffle playing a playlist, several songs are repeated in the queue. There was not a long time ago. Can this be fixed? well thank you

Roadie

For a long time, I have a problem with the turntable that I control the Android app. When shuffle playing a playlist, several songs are repeated in the queue. There was not a long time ago. Can this ...

lubos

Roadie

815 Views

2 replies

0 likes

  • 815 Views
  • 2 replies
  • 0 likes

Si blocca

Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?

Newbie

Durante l'ascolto dal mio samsung si blocca spesso e si interrompe la riproduzione,ad esempio se arriva un sms o alzo il volume del mio cell si blocca!!come si puo risolvere?

1374 Views

0 replies

0 likes

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Mi cuenta es semi premium

Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me llego mi recibo de cobro y todo.

Casual Listener

Ayer active la cuenta familiar premium, y me dejo descargar mis canciones pero cuando le quiero cambiar o poner modo aleatorio me dice que esas opciones solo son para usuarios con cuenta premium. Me ...

Joe

Community Legend

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

The max volume of Spotify on Android is very quiet.

As I said above, the max volume of Spotify is about half of my PowerAmp volume. I have turned off all volume settings in Poweramp and I still hear my music better. It's there any way to increase the max volume of Spotify? I can barely hear my music w...

Regular

As I said above, the max volume of Spotify is about half of my PowerAmp volume. I have turned off all volume settings in Poweramp and I still hear my music better. It's there any way to increase the ...

schjano

Music Fan

44438 Views

53 replies

6 likes

  • 44438 Views
  • 53 replies
  • 6 likes

Huawei p9 crash, crash, crash

Spotify loves crashing on that device, app works but as soon I press any button I find myself on home screen.Any brilliant ideas?

Music Fan

Spotify loves crashing on that device, app works but as soon I press any button I find myself on home screen. Any brilliant ideas? 😞

emilygraybugg

Newbie

1309 Views

1 replies

0 likes

Huawei p9 crash
  • 1309 Views
  • 1 replies
  • 0 likes

Spotify não conecta ao meu Wi-Fi

Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica offline toda HR. Todos os aplicativos funcionam per...

Visitor

Meu Spotify não se conecta ao meu Wi-Fi as vezes conecta mas é raramente,porém em qualquer outro lugar ou rede de dados móveis ele funciona, já resetei meu roteador formatei meu celular e nada. Fica ...

4275 Views

0 replies

5 likes

  • 4275 Views
  • 0 replies
  • 5 likes

Unable to login to Android App

When I try to login to the app I am prompted with a message that says I do not have an account. When I try to login with facebook it says there is no facebook account linked to spotify. So I then try to create a new account... it says my email is cur...

Visitor

When I try to login to the app I am prompted with a message that says I do not have an account.  When I try to login with facebook it says there is no facebook account linked to spotify.  ...

Slackness

Newbie

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Can't play full album on phone with premium

I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffle but it still won't play a full album, any ideas, ...

Newbie

I have premium but when i try to play an album on my phone it will play one song then play something else by the same artist or some other random artist I don't want to hear. I have turned off shuffl...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Volume low on Android

Since 2014 I have the same problem with volume of Spotify that compared with the other apps like Play music or Deezer, the volume is extremely low compared to the others.I already desabled the equalizer, put the download on extremely quality e nothin...

Regular

Since 2014 I have the same problem with volume of Spotify that compared with the other apps like Play music or Deezer, the volume is extremely low compared to the others. I already desabled the equa...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Playing spoyify in the car

Why does my Samsung s8 not play android auto in my car when my old samsung s6 did ??

Newbie

Why does my Samsung s8 not play android auto in my car when my old samsung s6 did ??

494 Views

0 replies

0 likes

  • 494 Views
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Spotify automatically "deletes" offline songs

Hello, I've a problem with Spotify...I have 10GB of downloaded music and suddenly, Spotify does not recognize dowloaded songs (watching the app's info the space occupied is still 10GB) and it starts to download them again...In this way when I'm not c...

Regular

Hello, I've a problem with Spotify... I have 10GB of downloaded music and suddenly, Spotify does not recognize dowloaded songs (watching the app's info the space occupied is still 10GB) and it start...

tetsuohiryu

Gig Goer

1272 Views

5 replies

1 likes

  • 1272 Views
  • 5 replies
  • 1 likes