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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375620 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Playlists not showing

I have a problem with the Android version of Spotify. If i tap Your Library -> Playlists instead of seeing the entire list of playlists i have to skips to the last listenned to station (Canada top 50). the lists display briefly but then switch to Can...

Casual Listener

I have a problem with the Android version of Spotify. If i tap Your Library -> Playlists instead of seeing the entire list of playlists i have to skips to the last listenned to station (Canada top...

Cheex18

Casual Listener

361 Views

1 replies

0 likes

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Se corta la canción y cambia a la siguiente.

Que tal buen día, soy usuario Premium desde hace como un año y comencé a tener un problema. Repentinamente y siempre con las mismas canciones me pasa que se corta siempre en el mismo momento y cambia a la siguiente, y me pasa con casi todas las canci...

Newbie

Que tal buen día, soy usuario Premium desde hace como un año y comencé a tener un problema. Repentinamente y siempre con las mismas canciones me pasa que se corta siempre en el mismo momento y cambia...

1535 Views

0 replies

7 likes

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BRING BACK THE EXIT BUTTON

I cannot believe this problem has still not been solved after so many people in the community have requested this to be fixed. EXIT BUTTON

Casual Listener

I cannot believe this problem has still not been solved after so many people in the community have requested this to be fixed.   EXIT BUTTON

303 Views

0 replies

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Want my Playlists, No More Fluff

Hi all- In using the Android app, when I start it up, I just want my playlists. I want to get rid of "Made for You", "Jump Back In" and "Inspired by Your Recent Listening." All of the **bleep** and fluff- I want it gone. I want my list of playlists a...

Newbie

Hi all-   In using the Android app, when I start it up, I just want my playlists.   I want to get rid of "Made for You", "Jump Back In" and "Inspired by Your Recent Listening." All of t...

300 Views

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Música indisponível

O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.

Newbie

O álbum Lemonade da Beyoncé não está disponível apenas para mim, vi que meus amigos conseguem escutar normalmente.

345 Views

0 replies

0 likes

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Reached the maximum of 3.333 songs

Hi there!I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads again?

Newbie

Hi there! I've got the problem that I downloaded so many audiobooks that I finally reached the maximum of 3.333 saved songs. How can I delete some saved songs to get free space for new downloads aga...

367 Views

0 replies

1 likes

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Use spotify outside usa more then 2 weeks

Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa.If im upgrade to premium, that help to resolve the problem ?

Newbie

Hello, im using spotify during work outside USA, but after 2 weeks the account log out and i can log in until im back in usa. If im upgrade to premium, that help to resolve the problem ?

Joe

Community Legend

501 Views

1 replies

0 likes

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Solved!! Offline devices limit

I got only 1 device, my android, to use offline with my downloads. I got a message I had reached the 3 devices limit and so my downloads from my android would be erased. This is obviously an error and not fair for me to have to download my music agai...

Casual Listener

I got only 1 device, my android, to use offline with my downloads. I got a message I had reached the 3 devices limit and so my downloads from my android would be erased.  This is obviously an e...

spotbotwhat

Regular

9856 Views

12 replies

0 likes

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[All Platforms] Daily mixes no longer update, play artists I dislike, stick on one song etc

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists it's based off in a week. I currently have 6, I lis...

Casual Listener

My daily mixes used to change at least once a week. Meaning if one said for instance, "daily mix 5 Songs based on John Lennon, the who, the Beatles and more" daily mix 5 night have different artists ...

Emintomusic

Casual Listener

402 Views

1 replies

0 likes

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Some premium features disappeared from phone

Hello, It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the app did not help. Features lost:1. Some setting dissapeared...

Casual Listener

Hello,  It seems that some of the premium features stopped working/displaying on my Samsung S8. The PC app works no problem, and my account information still shows "premium". Reinstalling the a...

Alonbo

Casual Listener

439 Views

2 replies

0 likes

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Music skipping and stopping

For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and sometimes it will play for a little bit then stop again...

Casual Listener

For a few months now my music will stop playing about 5 seconds after i put a song on. It says its playing when theres no music plcoming out. I have to pause it wait 10 seconds then hit play and some...

Dreamer13

Casual Listener

713 Views

4 replies

0 likes

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DSEE HX HIRES and Spotify Works?

Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat 7.1 with HIRES headphones. Thanks!

Visitor

Hello, my question: The DSEE HX (Sony Xperia) function works in all music applications like Spotify in streaming and stored or just only in the walkman official app? Im using Xperia Z5 Premium Nougat...

user-removed

Not applicable

13733 Views

2 replies

1 likes

sony hires dsee hx spotify sound
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Error logging in

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I don't have a lot of internet on holiday. Just to ad...

Newbie

Hi, when logging with fb I see black screen not being able to do anything.. I waited like 5 minutes and closed app in settings and turned off/on phone all didn't work. I can't redownload app while I ...

258 Views

0 replies

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3 Monate Premium

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Newbie

Hallo, habe mir in der Angebot "3monate für99 ct" premium zuhelegt... aber nach 30 tafen war es plötzlich weg.. wie bekomme ich die anderen 60 tage

Maxim

Spotify Star

427 Views

1 replies

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Huawei P8 - Spotify crashes frequently when browsing webpages, taking phone calls + other activities

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

Casual Listener

Spotify crashes all the time when I'm browsing random webpages, using Facebook, when I pause it to take a phone call, disconnecting headphones and using the play/pause button on my headphones.

dougal-cam95

Casual Listener

575 Views

2 replies

0 likes

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Superuser Contribution No skips

My premium ran out amd now I get Zero skips. I thought you get 6 free every hour?Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a playlist and hitting "shuffle".Please help.

Newbie

My premium ran out amd now I get Zero skips. I thought you get 6 free every hour? Tried deleting and reonstalling but nothing works. I cant even select a song, can only play music by going to a pl...

Maria_B

Moderator

312 Views

1 replies

0 likes

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Music wont play at all.

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

Newbie

I'm trying to play my music, and it's stuck on an advertisement. Whenever I hit shuffle play on any of my playlists, it says I need premium to play music anywhere. Anyone know what the issue is?

208 Views

0 replies

0 likes

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My Spotify app on my samsung phone doesn't recognize my samsung smart tv

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no problems with recognizing my tv.Because i log in with ...

Newbie

I've tried to connect my spotify app on my phone with the Spotify app on my tv. But unfortunatly the app doesn't see my tv. Other apps, like youtube and smart view, are connecting fine and has no pro...

Joe

Community Legend

340 Views

1 replies

0 likes

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  • 0 likes