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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846784 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846784 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16050 Views
  • 3 replies
  • 0 likes
  • 16050 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded songs not playing

I have a problem.When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing.I put it into offline mode, no change.Please help

  • Newbie
  • I have a problem. When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing. I put ...
  • Sophia
  • Roadie
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Solved!! "Download over cellular data" is enabled but still NOT DOWNLOADING

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...

  • Regular
  • I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW! I've also tried...
  • daveyp
  • Newbie
  • 22539 Views
  • 3 replies
  • 0 likes
  • cellular
    data downloading
    Download
    Download error
    downloading
  • 22539 Views
  • 3 replies
  • 0 likes

Solved!! Spotify won't let me change mobile settings.

Hi, Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with loads of other settings on my phone. This is really frustratin...

  • Casual Listener
  • Hi,   Been having this issue with trying to enable Spotify to download songs with mobile connection and not just wifi. The problem is that, that specific settings is grayed out, a long with lo...
  • Joe
  • Community Legend
  • 2052 Views
  • 4 replies
  • 1 likes
  • 2052 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlists not staying downloaded to Android device

Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of time but it seems pretty random. I will go to play so...

  • Casual Listener
  • Hi, I have a handful of playlists saved(for offline listening) to my Android phone but it seems like they do not stay saved after a certain amount of time. Its hard to pinpoint the exact amount of ti...
  • Erika
  • Roadie
  • 515 Views
  • 5 replies
  • 0 likes
  • 515 Views
  • 5 replies
  • 0 likes

Playing a song not found in Spotify using Spotify.

Hello Spotify community.So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks on mobile without getting Premium (although i am gonna ...

  • Casual Listener
  • Hello Spotify community. So i was finding two songs amd couldn't find them in Spotify. Both the songs are on youtube. I was wondering if there was any way i could use Spotify to play those tracks ...
  • DeicideXD
  • Casual Listener
  • 363 Views
  • 3 replies
  • 0 likes
  • 363 Views
  • 3 replies
  • 0 likes

Spotify mutes the sound when used with Mirrorlink

Hi! I'm using Spotify in my Peugeot 208 through MirrorLink, with the Rockscout app. I'm having this issue I cannot solve. When I turn Spotify on, almost every time the whole system just gets muted, the radio, everything. Music is running but I just c...

  • Casual Listener
  • Hi! I'm using Spotify in my Peugeot 208 through MirrorLink, with the Rockscout app. I'm having this issue I cannot solve. When I turn Spotify on, almost every time the whole system just gets mut...
  • MatheusH18
  • Newbie
  • 687 Views
  • 1 replies
  • 1 likes
  • 687 Views
  • 1 replies
  • 1 likes

bluetooth cuts with Samsung galaxy tab A

Hi!I'd like to ask a question about Bluetooth here in this forum because Samsung's one is not very good.If I use Spotify android app and bluetooth on any sound device (car audio system, hifi system...), I get some Bluetooth audio cuts that are long a...

  • Roadie
  • Hi! I'd like to ask a question about Bluetooth here in this forum because Samsung's one is not very good. If I use Spotify android app and bluetooth on any sound device (car audio system, hifi syst...
  • S3ndG
  • Roadie
  • 1102 Views
  • 7 replies
  • 0 likes
  • 1102 Views
  • 7 replies
  • 0 likes

Solved!! Spotify app stops playing after 20 mins

Hi,My Spotify app plays for about 20 mins then stops. I then have to restart my playlist. Never had this problem before. I am on Android using a Samsung Galaxy Note 4. I am a premium user not that that should make any difference.

  • Casual Listener
  • Hi, My Spotify app plays for about 20 mins then stops. I then have to restart my playlist. Never had this problem before. I am on Android using a Samsung Galaxy Note 4. I am a premium user not tha...
  • augustedelweiss
  • Newbie
  • 27517 Views
  • 36 replies
  • 5 likes
  • 27517 Views
  • 36 replies
  • 5 likes

Las canciones se detienen

Tengo un Samsung J7 Y cuándo estoy escuchando música las canciones se detienen o simplemente no se reproducen, esto sucede con el celular estando conectado a Internet, Tengo que desbloquear el celular e ingresar a la aplicación. ¿alguien? ¿ayuda?

  • Newbie
  • Tengo un Samsung J7 Y cuándo estoy escuchando música las canciones se detienen o simplemente no se reproducen, esto sucede con el celular estando conectado a Internet, Tengo que desbloquear el celula...
  • kelekelesiu
  • Gig Goer
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Solved!! SOMEONE PLZ HELP ME FIGURE THIS OUT

It says my music is saved to my SD Card, but when I looked I don't see it. It's only on my playlist

  • Newbie
  • It says my music is saved to my SD Card, but when I looked I don't see it. It's only on my playlist
  • Esteban9
  • Casual Listener
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! [Android] Media-style notifications are broken

Is the "Media-style notification" broken for anyone else? Since about a week ago I now no longer see the large album art in the notification, andno longer see the album art on my lock screen.I believe it's because they changed the number of action it...

  • Casual Listener
  • Is the "Media-style notification" broken for anyone else? Since about a week ago I now   no longer see the large album art in the notification, and no longer see the album art on my lock scr...
  • sheptang1
  • Newbie
  • 2141 Views
  • 5 replies
  • 1 likes
  • 2141 Views
  • 5 replies
  • 1 likes

Cannot view my play queue

I click on the now playing at the bottom like usual, but the button to view and change the songs in the queue is gone.

  • Casual Listener
  • I click on the now playing at the bottom like usual, but the button to view and change the songs in the queue is gone.
  • Joe
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Spotify forgets/don't remember last played song

HiMy app forgets last played song on normal exit (after a while) or after kill.It started happening one or two updates ago. I've already tried full uninstalling and deleting all spotify folders and files from my phone.Didn't helped and of course I ha...

  • Regular
  • Hi My app forgets last played song on normal exit (after a while) or after kill. It started happening one or two updates ago. I've already tried full uninstalling and deleting all spotify folde...
  • NickK1966
  • Casual Listener
  • 3380 Views
  • 27 replies
  • 4 likes
  • 3380 Views
  • 27 replies
  • 4 likes

[Android] About The Add-free Time Offered

It appears that any time I / we skip a song, Spotify deducts the full-length time (plus more time) of the skipped song, even if users only listened to a few seconds. I skipped three songs in two to three minutes and my add-free was gone.

  • Newbie
  • It appears that any time I / we skip a song, Spotify deducts the full-length time (plus more time) of the skipped song, even if users only listened to a few seconds. I skipped three songs in two to t...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Spotify Connect works under wife's account on all devices but not on my account.. both premium

I've started having issues recently with spotify connect. I have been unable to connect either my android phone, android tablet, or windows 10 laptop to my samsung HW-J650 soundbar. I can connect devices to each other, but not to the bar. It doesn't ...

  • Casual Listener
  • I've started having issues recently with spotify connect. I have been unable to connect either my android phone, android tablet, or windows 10 laptop to my samsung HW-J650 soundbar. I can connect dev...
  • bhutchinson1
  • Newbie
  • 837 Views
  • 3 replies
  • 0 likes
  • Android
    Connect
    Windows 10
  • 837 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Autoplay of my Playlist with Lockscreen / Kein Autoplay unter Lockscreen

Hi, sorry for my bad English (from Germany). My Problem: My Spotify App Android with Samsung S6 is not working right.When I choose a Playlist which is not downloaded and play it,I go back to the Homescreen of my S6 or chose the lookscreen,the next tr...

  • Newbie
  • Hi,   sorry for my bad English (from Germany).   My Problem:   My Spotify App Android with Samsung S6 is not working right. When I choose a Playlist which is not downloaded and ...
  • Julian
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Volume is going down when starting different App

Hi everybody,I'm using the Spotify premium App on my OPO3 with Android 7.0.A few days ago Spotify started to automatically tear down the volume when starting Pokemon Go and tearing it up again when I close Pokemon Go or switch to another App.The Prob...

  • Casual Listener
  • Hi everybody, I'm using the Spotify premium App on my OPO3 with Android 7.0. A few days ago Spotify started to automatically tear down the volume when starting Pokemon Go and tearing it up again ...
  • Joe
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Daily Mix

Love my Daily Mixes but at the bottom of the playlist it states that 'More songs load as you listen'. Not for me. As soon as the Daily Mix comes to the end of the visible playlist it stops and then reverts to the first track, which I have to activate...

  • Newbie
  • Love my Daily Mixes but at the bottom of the playlist it states that 'More songs load as you listen'. Not for me. As soon as the Daily Mix comes to the end of the visible playlist it stops and then r...
  • Joe
  • Community Legend
  • 242 Views
  • 1 replies
  • 1 likes
  • 242 Views
  • 1 replies
  • 1 likes