Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6885 Views

0 replies

7 likes

  • 6885 Views
  • 0 replies
  • 7 likes

Sharing albums with Facebook not working.

Hi, I belong to a Facebook group where we share what albums we are listening to. Up until yesterday, I was able to click Share > More > Facebook > The group. Facebook would open with a new post populated with a link to the album and a preview. This h...

Newbie

Hi,   I belong to a Facebook group where we share what albums we are listening to. Up until yesterday, I was able to click Share > More > Facebook > The group. Facebook would open wit...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Spotify doesn't load or loads very slowly

hey, I'm trying to use spotify on sony Sony Xperia E5 but after the app starts it dispalys the screens after like 1-2 minutes or says that something went wrong. I tried updating, reinstalling, updating phone software. how can I solve it?

Newbie

hey,   I'm trying to use spotify on sony Sony Xperia E5 but after the app starts it dispalys the screens after like 1-2 minutes or says that something went wrong. I tried updating, reinstallin...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs stop randomly.

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and reinstalled it, deleted cache, restarted the phone several ti...

Newbie

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and ...

Maria_B

Moderator

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

My chromecast that i bought a month ago has just disappeared from my android spotify app

My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing help! it worked this morning now only spotify doesnt pick up the chromecast

Newbie

My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing   help!   it worked this morning now only spotify doesnt pic...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Won't Sync Specific Local Files From Desktop

Hello, I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it Here" which was recently taken off of spotify. Because of that...

Newbie

Hello,   I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it He...

Maria_B

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Chromecast Audio doesn't work with Spotify Android

Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio?My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ipad 2 (whatever OS)[2].Family account, two users [1] a...

Regular

Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio? My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ip...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Cant find song that appears in browser

As seen in the attached file, this song is on spotify browser version. I can't seem to find it using the app and can't listen to the song. Any way to fix this, or is it intentional?

Newbie

As seen in the attached file, this song is on spotify browser version. I can't seem to find it using the app and can't listen to the song. Any way to fix this, or is it intentional?

detective889

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Ad will never play

Add will never play and wont let me hear music, i tryed cleaning cash and reinstalling the app but it only works until the next add

Newbie

Add will never play and wont let me hear music, i tryed cleaning cash and reinstalling the app but it only works until the next add

Tom_Neverwinter

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Solved!! my offline music are getting deleted.

look, it's the fourth time I'm this month that I have to download all my playlists and offline music again, because the just get deleted. If I try to listen to a music that was already downloaded it uses all my internet just like I'd be streaming it....

Regular

look, it's the fourth time I'm this month that I have to download all my playlists and offline music again, because the just get deleted. If I try to listen to a music that was already downloaded it ...

user-removed

Not applicable

4974 Views

8 replies

0 likes

  • 4974 Views
  • 8 replies
  • 0 likes

Offline music is getting deleted

For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to my music what am I supposed to do this is awful.

Casual Listener

For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to...

Adp211

Casual Listener

466 Views

2 replies

1 likes

  • 466 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops working on certain songs

Hi thereHaving a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has happened on other songs but can't track them down. The...

Newbie

Hi there Having a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has h...

Maria_B

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Solved!! What is that waveform image below the art cover?

So, I managed to sync some songs of the Dethalbum III to my android phone as local files, but I noticed that below the album info appears this funky waveform in red background, so I'm pretty curious about what's the app trying to tell me

Regular

So, I managed to sync some songs of the Dethalbum III to my android phone as local files, but I noticed that below the album info appears this funky waveform in red background, so I'm pretty curious ...

Joe

Community Legend

3300 Views

1 replies

0 likes

  • 3300 Views
  • 1 replies
  • 0 likes

premium

hi! im just wondering if after my 7 day trial, am i going to be charged after that? because i read in another article that you wont, but that was for a 48 hour trial. please note that im an android user as well.thanks!

Newbie

hi! im just wondering if after my 7 day trial, am i going to be charged after that? because i read in another article that you wont, but that was for a 48 hour trial. please note that im an android u...

Joe

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Spotify stops working on any wi-fi

The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops working some hours or songs afterwards.This happens on di...

Casual Listener

The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops workin...

Jlgador

Casual Listener

497 Views

4 replies

0 likes

  • 497 Views
  • 4 replies
  • 0 likes

Chromecast STILL disappears from android spotify

Hi.I dont know why you closed the previous thread, but this problem persists.When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast device.I have tried reinstalling according to the steps pos...

Casual Listener

Hi. I dont know why you closed the previous thread, but this problem persists. When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast devi...

lab

Gig Goer

9828 Views

26 replies

12 likes

  • 9828 Views
  • 26 replies
  • 12 likes

Superuser Contribution Song doesn't start right away

I'm using a Motorola G5 Plus, and ever since I started using it I've had this problem.When I play a song, it shows that it's playing, however the song doesn't start, I have to skip a few seconds in for it to actually play, and it happens with songs t...

Casual Listener

I'm using a Motorola G5 Plus, and ever since I started using it I've had this problem. When I play a song, it shows that it's playing, however the song doesn't start, I have to skip a few seconds in...

Kyruinn

Casual Listener

692 Views

2 replies

0 likes

  • 692 Views
  • 2 replies
  • 0 likes

Schließen

Nachdem ich Spotify beendet habe und es erneut öffne muss ich mich wieder anmeldenHilfe

Newbie

Nachdem ich Spotify beendet habe und es erneut öffne muss ich mich wieder anmelden Hilfe

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Max number of downloads reached??

Why am I getting the pop-up "maximum number of downloads reached - remove songs before you can download new songs " when I barely have a couple dozen songs downloaden? I have a Premium account and plenty of free memory on my Samsung s7 edge.

Casual Listener

Why am I getting the pop-up "maximum number of downloads reached - remove songs before you can download new songs " when I barely have a couple dozen songs downloaden? I have a Premium account and pl...

Joe

Community Legend

9316 Views

3 replies

3 likes

  • 9316 Views
  • 3 replies
  • 3 likes

Chromecast issue with daily mixes

Hello all,I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine.I think it's weird tho.

Newbie

Hello all, I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine. I think it's ...

makoce

Newbie

690 Views

2 replies

3 likes

  • 690 Views
  • 2 replies
  • 3 likes