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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107776 Views

26 replies

3 likes

  • 107776 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217983 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217983 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

572494 Views

79 replies

3 likes

  • 572494 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471567 Views

577 replies

40 likes

Account
Free
  • 471567 Views
  • 577 replies
  • 40 likes

Infinite skips with Spotify free

Hey,it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still can shuffle only.

Casual Listener

Hey, it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still ...

Pinte

Casual Listener

1974 Views

2 replies

0 likes

  • 1974 Views
  • 2 replies
  • 0 likes

My ex boyfriend

My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help

Newbie

My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

can not skip songs with Premium on andriod phone

I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them and i have no advertisments but after 6 times of skip...

Casual Listener

I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them an...

timo14562

Casual Listener

1049 Views

5 replies

0 likes

  • 1049 Views
  • 5 replies
  • 0 likes

Why does spotify regularly undownload all my downloaded music

If Spotify doesn't stop erasing all my downloaded music once a freakin week I'm going to quit using it because my data is so slow it takes like 2 minutes to load the next song if I try to skip

Newbie

If Spotify doesn't stop erasing all my downloaded music once a freakin week I'm going to quit using it because my data is so slow it takes like 2 minutes to load the next song if I try to skip

922 Views

0 replies

0 likes

Downloaded music disappears
saved music regularly gets erased
  • 922 Views
  • 0 replies
  • 0 likes

Premium without all features

Hi allI've got Spotify premium but some features don't work.For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium.How could I fix this problem?Thanks in advance

Casual Listener

Hi all I've got Spotify premium but some features don't work. For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium. How could I fix this problem? Tha...

LABUCCO

Casual Listener

1309 Views

2 replies

0 likes

  • 1309 Views
  • 2 replies
  • 0 likes

Coloco uma play list pra trocar e entra musicas sugeridas

Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria.E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas. como faço pra não tocar musicas sugeridas?

Newbie

Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria. E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas.  co...

2823 Views

0 replies

1 likes

  • 2823 Views
  • 0 replies
  • 1 likes

Spotify keeps deleting my offline music on its own.

As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloaded" from my phone but still in my library. It wasn't...

Newbie

As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloade...

616 Views

0 replies

1 likes

  • 616 Views
  • 0 replies
  • 1 likes

Spotify card

How can I pay with a spotify card? I cant't find it at the payments.

Newbie

How can I pay with a spotify card? I cant't find it at the payments.

Joe

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Sometimes I can't control the volume of the music streaming to chromecast audio

It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not always sometimes it just shows the controls but after i ...

Visitor

It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not alway...

795 Views

0 replies

1 likes

chromecast audio
  • 795 Views
  • 0 replies
  • 1 likes

Pagamento effettuato

Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi sono uscito e mi ha preso 4,99 euro e nel mio acco...

Casual Listener

Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Modo Offline

Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?

Newbie

Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?

918 Views

0 replies

0 likes

  • 918 Views
  • 0 replies
  • 0 likes

Storage location downloads

Hi,I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage.The problem is, when I go to Settings there's no "storage" listed.Where should I look, exactly?

Newbie

Hi, I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage. The problem is, when I go to Settings th...

Joe

Community Legend

980 Views

3 replies

0 likes

  • 980 Views
  • 3 replies
  • 0 likes

Why can't i put a song in line?

I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".

Newbie

I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".

Joe

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Equalizer

I have a Zenfone 3, and my Spotify don't have the option "equalizer" in the settings... Why? How I activate?

Visitor

I have a Zenfone 3, and my Spotify don't have the option "equalizer" in the settings... Why? How I activate?

Joe

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

I can't download songs

At first I wasn't able to add additional songs. Tried uninstall and reinstall the app, still won't download songs or playlist.

Newbie

At first I wasn't able to add additional songs. Tried uninstall and reinstall the app, still won't download songs or playlist.

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Automatic log-offs

I've seen other posts about this but they don't exactly address the problem I have.Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. I can literally see where my last second ended for li...

Casual Listener

I've seen other posts about this but they don't exactly address the problem I have. Whenever I want to launch the spotify app I have to log in each time. And whenever the app closes it logs me off. ...

absolute_kq

Casual Listener

878 Views

4 replies

0 likes

  • 878 Views
  • 4 replies
  • 0 likes

Spotify mi ha cancellato i download

Perché mi ritrovo senza le canzoni downloadate?Avevo 40 album scaricati e non Li ho più come devo fare?

Newbie

Perché mi ritrovo senza le canzoni downloadate?Avevo 40 album scaricati e non Li ho più come devo fare?

705 Views

0 replies

0 likes

  • 705 Views
  • 0 replies
  • 0 likes

Does Spotify has testers?...

...professional enough to track down an issue with offline song dissapearing???And developers -- that can fix it?Since topics with "offline songs deleted", "my music is gone" etc are always on forums top--but nobbody from spotify seems to care. Maybe...

Music Fan

...professional enough to track down an issue with offline song dissapearing??? And developers -- that can fix it? Since topics with "offline songs deleted", "my music is gone" etc are always on ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Spotify premium

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

Newbie

Mi cuenta es premium pero cuando ingreso desde la app dwl celular sigo saliendo como spotify free

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes