Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
408483 Views
553 replies
37 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way through, some songs dont play at all. Its says they...
I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way ...
Newbie
917 Views
2 replies
0 likes
Dear spotify.Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service.Not only you dont have any real solution for this you not even provide profesional costumer ca...
Dear spotify. Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service. Not only you dont have any real solut...
Casual Listener
440 Views
2 replies
0 likes
Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ¿Me podrían orientar por favor? Gracias!
Hola, tengo una TV Sony modelo XBR-49X830C y ya no me permite reproducir Spotify en segundo plano, antes podía poner Spotify de fondo mientras estaba algún partido o algún canal de TV y ahora ya no. ...
1036 Views
0 replies
3 likes
I like the idea of paying for the service, so that artists receive some reimbursement for their investment, and some food on the table. But, I know that $15 is valuable to many people, so they are choosing to tolerate advertisements instead, that the...
I like the idea of paying for the service, so that artists receive some reimbursement for their investment, and some food on the table. But, I know that $15 is valuable to many people, so they are ch...
386 Views
0 replies
0 likes
Dear Spotify, I love your app so much, barely everything is well designed for music lovers. But there's one thing that make me very angry : THE DOWNLOAD LIST. I don't have 150gb data per month, and I see you coming with "huehue just turn off wifi boy...
Dear Spotify, I love your app so much, barely everything is well designed for music lovers. But there's one thing that make me very angry : THE DOWNLOAD LIST. I don't have 150g...
Casual Listener
1175 Views
1 replies
0 likes
At home i downloaded a bunch of songs to play offline during my holliday. A out 15gb, all had green arrows beside them. Tonight ik tried to play them offline but a lot them were not available. After turning my phone (moto g5 plus) off and on all down...
At home i downloaded a bunch of songs to play offline during my holliday. A out 15gb, all had green arrows beside them. Tonight ik tried to play them offline but a lot them were not available. After ...
Moderator
295 Views
1 replies
0 likes
Spotify ya no detecta mi tarjeta SD, desde hace un par de días, otras aplicaciones como Netflix si la ven, pero Spotify ya no me deja descargar en la SD, la opción almacenamiento desapareció de la configuración
Spotify ya no detecta mi tarjeta SD, desde hace un par de días, otras aplicaciones como Netflix si la ven, pero Spotify ya no me deja descargar en la SD, la opción almacenamiento desapareció de la co...
Moderator
1131 Views
1 replies
0 likes
My behind the lyrics isn't working even on the songs that I know have it? I have the option to turnn it off and on but nothing ever happens. Can anyone help me with this?
My behind the lyrics isn't working even on the songs that I know have it? I have the option to turnn it off and on but nothing ever happens. Can anyone help me with this?
Casual Listener
500 Views
2 replies
0 likes
Hello, I just wanted to say my spotfiy is stopping and kinda glitching in the middle of a track?Why is happening? And cha i fix it?
Hello, I just wanted to say my spotfiy is stopping and kinda glitching in the middle of a track? Why is happening? And cha i fix it?
228 Views
0 replies
0 likes
My Spotify closes after I receive a notification and I have to reopen app and start the song over.
My Spotify closes after I receive a notification and I have to reopen app and start the song over.
239 Views
0 replies
0 likes
Subject says it all. I also have a Nexus Player which has video Chromecast support and Spotify will see and cast to it just fine. The discussion on this Google discussion I started says that for some reason the Spotify app might see me as having a fr...
Subject says it all. I also have a Nexus Player which has video Chromecast support and Spotify will see and cast to it just fine. The discussion on this Google discussion I started says tha...
Community Legend
1489 Views
5 replies
0 likes
My Spotify Android app can't save any music to my SD card, even though there are over 11 GB free. The option to change where my music saves is disappearing and reappearing at random intervals. I have tried clearing my cache and reinstalling the app m...
My Spotify Android app can't save any music to my SD card, even though there are over 11 GB free. The option to change where my music saves is disappearing and reappearing at random intervals.  ...
351 Views
0 replies
0 likes
Spotify no puede cambiar el almacenamiento por que dice que hay un problema con la tarjeta SD y no me permite abrir la appTampoco se guardan las canciones que descargo
Spotify no puede cambiar el almacenamiento por que dice que hay un problema con la tarjeta SD y no me permite abrir la app Tampoco se guardan las canciones que descargo
499 Views
0 replies
0 likes
Android lacks the ability to rearrange songs in a playlist. I would prefer to edit my playlist on my android, where I use Spotify most, rather than having to edit on the desktop version. It's great for when I find a song and want to put in on the top...
Android lacks the ability to rearrange songs in a playlist. I would prefer to edit my playlist on my android, where I use Spotify most, rather than having to edit on the desktop version. It's great f...
Community Legend
739 Views
1 replies
0 likes
This is a technical question about how Spotify counts a track as having been listened to.I read that in order for Spotify to pay an artists for 1 streaming of track, it has to play for at least 30 seconds...But how long do I have to listen to a track...
This is a technical question about how Spotify counts a track as having been listened to. I read that in order for Spotify to pay an artists for 1 streaming of track, it has to play for at least 30 ...
340 Views
0 replies
0 likes
Hi, I have a Samsung S4, android version 4.4.2 and since last update spotify doesn't play offline songs and won't play the next song automatically. I tried re-installing it but didn't work.Any solution?
Hi, I have a Samsung S4, android version 4.4.2 and since last update spotify doesn't play offline songs and won't play the next song automatically. I tried re-installing it but didn't work. Any solu...
215 Views
0 replies
0 likes
This has become such an annoyance to me lately. I tried just shrugging it off and thinking it will stop but it's getting ridiculous. I enjoy using Spotify but this is really making it hard to continue with Spotify. Literally every single time I use o...
This has become such an annoyance to me lately. I tried just shrugging it off and thinking it will stop but it's getting ridiculous. I enjoy using Spotify but this is really making it hard to continu...
225 Views
0 replies
0 likes
Salve, vorrei capire perché quando ascolto musica su Spotify non posso fare anche altro, cioè quando vado nella home o in qualche altra app la musica si stacca perché non partono le notifiche della canzone in corso nella barra Delle notifiche
Salve, vorrei capire perché quando ascolto musica su Spotify non posso fare anche altro, cioè quando vado nella home o in qualche altra app la musica si stacca perché non partono le notifiche della c...
705 Views
0 replies
0 likes
Olá, efetuei o pagamento ontem do spotify premium família, mas ao tentar adicionar músicas em fila para tocar depois ele diz que isso é um recurso do premium me perguntando se quero fazer upgrade. Além disso, não consigo passar um pouco pra frente a ...
Olá, efetuei o pagamento ontem do spotify premium família, mas ao tentar adicionar músicas em fila para tocar depois ele diz que isso é um recurso do premium me perguntando se quero fazer upgrade. &...
Newbie
298 Views
1 replies
0 likes
I would like to move the app to my SD card, which has more than enough storage, but that option doesn't seem to be available, even though I can do it with other apps. Alternatively, I would like to store downloaded music on the SD card, but I couldn'...
I would like to move the app to my SD card, which has more than enough storage, but that option doesn't seem to be available, even though I can do it with other apps. Alternatively, I would like to s...
Regular
553 Views
4 replies
0 likes
