Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6853 Views

0 replies

7 likes

  • 6853 Views
  • 0 replies
  • 7 likes

Playlist Offline

I have the premium version. I'm down my playlist, but when I'm offline it appears as unavailable. What to do?

Newbie

I have the premium version. I'm down my playlist, but when I'm offline it appears as unavailable. What to do?

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

When suggest. to view ad for 30min free music, it doesn't start the ad and just hangs itself up.

The ad in the title spells "Learn more". Other ads work fine.I'm on android Galaxy S8. Problem is network independent (GSM, WIFI work and home)It's not enough to kill the app. I need to force the stoppage of the spotify app in the app window)

Newbie

The ad in the title spells "Learn more". Other ads work fine. I'm on android Galaxy S8.  Problem is network independent (GSM, WIFI work and home) It's not enough to kill the app. I need to fo...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Turned off phone, now all songs need to be downloaded again?

Is there any way around this? All the files are still safely stored on my SD card, why is there no option to check for files similar to what steam has? There's a reason why I use offline mode.

Casual Listener

Is there any way around this? All the files are still safely stored on my SD card, why is there no option to check for files similar to what steam has? There's a reason why I use offline mode.

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Android Auto - Navigating to Albums takes you to what is currently playing

I have just installed a Kenwood DMX 7017 DABs head unit with Android Auto in my car. When navigating Spotify, I go to Your library and the click on Albums, but it just takes you to the what is playing screen and not to albums. It's fine to go to Play...

Newbie

I have just installed a Kenwood DMX 7017 DABs head unit with Android Auto in my car. When navigating Spotify, I go to Your library and the click on Albums, but it just takes you to the what is playin...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Cannot sort playlist by recently added

Hello,Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I have installed spotify on. Tried to delete cache and s...

Newbie

Hello, Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I h...

PetterRemman123

Newbie

941 Views

3 replies

6 likes

  • 941 Views
  • 3 replies
  • 6 likes

Premium isn´t applying in my device (android)

Recently a purchased a gift card and renovated my premium account. I did this in my computer, and it worked perfectly. But in my phone (android) it´s still a normal basic account. I tried logging out, and closing the app but it still doesn´t work. HE...

Newbie

Recently a purchased a gift card and renovated my premium account. I did this in my computer, and it worked perfectly. But in my phone (android) it´s still a normal basic account. I tried logging out...

Robert_W

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Welcome mix

How do I remove an artist from my welcome mix?

Newbie

How do I remove an artist from my welcome mix?

1654 Views

0 replies

0 likes

  • 1654 Views
  • 0 replies
  • 0 likes

Spotify app becomes unresponsive when switching to other apps

The app works great, until I start doing other things on my phone. If I start using another app, and then return to the Spotify app, it becomes unresponsive (can't pause music, change music, etc), but the music continues to play. I've tried doing a c...

Newbie

The app works great, until I start doing other things on my phone. If I start using another app, and then return to the Spotify app, it becomes unresponsive (can't pause music, change music, etc...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S8 - Keeps Asking "You Are Listening on..."

On my Samsung Galaxy S8+ it keeps asking me when I open the app "You are listening on" Galaxy S8+ and then gives a green "Continue" button or writing below "LISTEN ON THIS PHONE". I've signed out of all instances of Spotify using the web login and I'...

Visitor

On my Samsung Galaxy S8+ it keeps asking me when I open the app "You are listening on" Galaxy S8+ and then gives a green "Continue" button or writing below "LISTEN ON THIS PHONE".  I've signed o...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Solved!! Having trouble switching storage to SD card

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it to store to, but it is grayed out. What is the deal...

Newbie

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it ...

Soccerbuddy

Visitor

970 Views

2 replies

0 likes

  • 970 Views
  • 2 replies
  • 0 likes

Reproduce en mi auto sin permiso

Tengo un iphone y cada vez que se conecta al Bluetooth del auto, arranca la aplicacion de spotify aunque este cerrada. Que debo hacer?

Newbie

Tengo un iphone y cada vez que se conecta al Bluetooth del auto, arranca la aplicacion de spotify aunque este cerrada. Que debo hacer?

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

Downloaded songs always delete from SD card

Hello, I am new to this forum. So I have a lot of music that I have been saving on my Galaxy S5 (android version 6.0.1) for a while now, but it got to the point where I don't have enough space to download any more. Easy solution; I bought a 128gb SD ...

Newbie

Hello, I am new to this forum.   So I have a lot of music that I have been saving on my Galaxy S5 (android version 6.0.1) for a while now, but it got to the point where I don't have enough spa...

2211 Views

0 replies

0 likes

  • 2211 Views
  • 0 replies
  • 0 likes

cant reach to downloaded songs on the external storage card

Hello, I am using samsung s4. A few days ago I chosed the external disk as the new song downloading place. Because the phone has no more space. But now I can not listen to songs when I'm offline. The phone or spotify programme does not recognized son...

Casual Listener

Hello, I am using samsung s4. A few days ago I chosed the external disk as the new song downloading place. Because the phone has no more space. But now I can not listen to songs when I'm offline...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Solved!! Music player doesn't show up on lockscreen ( Huawei P9 )

Since an update on the Huawei P9, the music player from Spotify doesn't show up anymore. Does anyone else has this too?

Casual Listener

Since an update on the Huawei P9, the music player from Spotify doesn't show up anymore. Does anyone else has this too?

Spotiefie

Casual Listener

13046 Views

3 replies

0 likes

  • 13046 Views
  • 3 replies
  • 0 likes

Spotify Stops Playing Randomly Android

Spotify Premium stops playing randomly in the middle of songs. I have tried clean installing the app multiple times, but nothing works. Very frustrating.

Casual Listener

Spotify Premium stops playing randomly in the middle of songs.  I have tried clean installing the app multiple times, but nothing works.  Very frustrating.

starcat70

Casual Listener

595 Views

2 replies

1 likes

  • 595 Views
  • 2 replies
  • 1 likes

30 minutes ad causing Spotify to freeze

I know I'm not the only one with this problem. I'm just voicing my complaint like everyone else. 30 minutes free ad loads up, doesn't even get a chance to start playing and instead causes the whole app to crash. Upon reloading Spotify, the app is sti...

Casual Listener

I know I'm not the only one with this problem. I'm just voicing my complaint like everyone else.   30 minutes free ad loads up, doesn't even get a chance to start playing and instead causes th...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Playing queue deleted when adding a song to it

Hello, I have a weird bug (or feature I know nothing about) when I add a new song to the playing queue. What I experience:If I start playing a song in my playlist (all other songs in the list are added to the queue) and I search for a particular song...

Regular

Hello,    I have a weird bug (or feature I know nothing about) when I add a new song to the playing queue.    What I experience: If I start playing a song in my playlist (all...

354 Views

0 replies

1 likes

  • 354 Views
  • 0 replies
  • 1 likes

Spotify on Motorola x

Hace poco cambie el móvil por un Motorola x. Este funciona súper bien con todas las app, pero con tiene un error con Spotify donde la música se corta aleatoriamente. Esto no me pasa con otras apps de reproducción de música. Help!!!

Newbie

Hace poco cambie el móvil por un Motorola x. Este funciona súper bien con todas las app, pero con tiene un error con Spotify donde la música se corta aleatoriamente. Esto no me pasa con otras apps de...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Volume has always been too low on android

When will you add an in-app equalizer and/or volume booster that actually works? I see that this has been a problem for android users ever since 2014, volume is too low and no external apps will help (obviously).I have had iPhone up until about a yea...

Newbie

When will you add an in-app equalizer and/or volume booster that actually works? I see that this has been a problem for android users ever since 2014, volume is too low and no external apps will help...

fred_-_

Regular

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

30 minutes of ad-free music not working

So this is back I guess. I will get the start up 30 mins ad free, then as soon as I watch the ad, it plays a series of ads. Does it when I do the one you have to click the button for too.

Casual Listener

So this is back I guess. I will get the start up 30 mins ad free, then as soon as I watch the ad, it plays a series of ads. Does it when I do the one you have to click the button for too.

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes