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Problem with the app

Problem with the app

The app keeps on deleting my playlists like 800 songs every day and I have to redownload them , is there something I am doing wrong or is it a bug ? Thanks for your help
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2 Replies

Hey @Arissarantis and welcome to our Community!

 

That's not cool. Please follow the steps here:

 

 

 

  • Log in to your account page on our website and click Offline devices in the menu on the left.
  • Click "Remove all devices".
  • Reinstall the app with the steps from above.
  • Save your offline tracks again.

 

Does that help at all? Keep us posted 🙂

Yeah currently there seems to be no problem

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