SPOTIFY VOLUME SPIKE - WHEN USING BUILT IN EQ - PLEASE FIX URGENTLY!

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SPOTIFY VOLUME SPIKE - WHEN USING BUILT IN EQ - PLEASE FIX URGENTLY!

g00nbag
Casual Listener

Phone model: Samsung Galaxy Note 2

OS: Android 4.1.2

Spotify Version: 0.5.13.63

 

Hi there, I've been happily using Spotify for a few months now, no real problems to speak of.  Recently however (possibly since the latest batch of updates) a nasty little bug has developed which frankly needs to be address sharpish because it is totally ruining my Spotify experience.

 

With Spotify's built in EQ switched on, when a new song starts, or you skip within a track using the slider bar, I get a huge volume spike for a moment before the volume reduces back to normal level.   This is causing my ear's no end of distress, and I also fear for my headphones.

 

I've switched the EQ off for now, but listening to flat music isn't really my idea of fun.

 

Do I need to submit a bug report or do the dev's read this forum?

80 Replies

FerretNobleman
Newbie

Same problem over here: as soon as the equalizer is switched on, this really really annoying spike appears.. And I'm not going to switch phone! Come on.. If you provide a service, and you make people pay for it, make it work.

skoldn
Newbie

So it seems the bug is now close to 5 years old. About time for a fix eh?

genghiskhan-11
Regular
@skoldn wrote:

So it seems the bug is now close to 5 years old. About time for a fix eh?


Insane. I go mad with every f*****g new song starting at glorious pace and suddenly dropping. Please STOP THIS.

user-removed
Not applicable

How can we complain about this with them ? I have a Moto G5 and the same annoying problem. It is unbelievable as you pay for a premium service and get something like this.

Samuel251991
Casual Listener
-##I eventually just switched phones and no longer had the problem..

11138115246
Regular
As far as I noticed it is an problem with the system. Android is simply**bleep** when it comes to anythung more fancy like movies or music.

Google Play Music did something custom to prevent it but any other music
app have the same problem that Spotify.

I switched to iOS and I have no issues with anything anymore 😉

M0BIU5
Regular

Never had this issue on my Samsung Note5.  Recently upgraded to a Pixel 2, and now I have this annoying volume spike issue.  It only hapoens with Spotify, google music and youtube are fine.

 

I'm a premium subscriber, buy I'm not having a premium experience.

 

Spotify please patch your app for proper support on Oreo, or I'll gladly take my business elsewhere.

BlondTechie
Newbie

Yeah I keep getting the same problem on my pixel 2, whenever I change tracks I get a volume spike that then changes back to the equalizer settings. Come on guys please fix this.

 

pokeycd
Newbie

Also on pixel 2. Volume is low (phone speakers) when EQ is on.  It seems like jumping to another part of the track will start without EQ for just under a second, then revert to quieter when EQ takes over. Turning EQ off makes it full volume.

troubadorjim
Newbie

Guys I think I just fixed the EQ sound spike issue that has been driving me (us) insane for months. Select your library-->Equalizer-->Reset your effect to NONE-->Turn off adapt sound.

 

After I did this I was able to change around the equalizer again without reverting back to the muting sound spike. Hope this works for you.

Beautydestroyed
Casual Listener

This is STILL HAPPENING. Supposedly there was a "fix in progress" several years ago, yet this remains an issue in 2017 on a Pixel 2? That's absolutely ridiculous. My options are either to never use the EQ, rendering flat sound, or else deal with huge volume drops at the beginning of every song and every time I skip through a song. It wouldn't be so aggravating if it weren't so pronounced, but it renders the EQ unusable for me. I've been a paying customer for years and being **bleep**ed off for years on this topic is wearing damned thin.

Stigyo
Regular

It's annoying that it's still an problem but I haven't had a problem with it for a about a year or so. It might just be that you have a very new device and it's a problem they haven't sorted yet.

Beautydestroyed
Casual Listener

Negative, nor would that make much sense. It was a problem on my S5 as well, but I thought it might have been the device because it was old and slow. Same exact problem on the new phone, and only happens when EQ is enabled, just like everyone else here.

MrStroke
Newbie
Also experiencing the same problem from a Galaxy Note 4. Spikes and weard adjusting in the first second of a song or skipping and pretty low max-volume. Gotta blast my metal Spotify, c'mon.

Bkbayhan
Newbie

I have an S7 Edge and this issue comes out with all EQ apps. So many years... Please fix this problem, this is annoying.

Thnx

Skweezman
Newbie
I have a pixel xl and thought it was phone until I saw this post. Wth Spotify? Four years and no fix? I use the eq. Google play doesn't have this problem...

Jimmer
Newbie

Same here, have a Motorola G4 Plus running Android 7, it used to also happen on my Android 5 based Samsung Galaxy S4, Please fix it, 4 years is too darn long!

11138115246
Regular

Funny but there is still no fix for this (I am on Marshmallow 7.1.1). Lol

ctber
Regular
Somebody removed my solve, I'm running 7.1.1 too and all I did to get rid of the specific spike is set surround sound to 0. Hopefully that works for you. You may still get volume drops with some speakers, but that's a different issue.

Strawbeary
Casual Listener
It was removed because it was not a "solve" as you put it. You sounded insane, ranting like a madman. Your little solve does not resolve any issue with Equalizer spike in spotify for android. Majority of us don't even have that surround sound option on, so again you have no idea what you are talking about. It's clear that Spotify does not give a **bleep** about resolving this issue, how long has it been? Time to cancel the subscription.
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