Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Something wrong with my mobile account

Solved!

Something wrong with my mobile account

Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help 😞

Reply

Accepted Solutions
Marked as solution

No stress... I just restarted, logged on by wifi and KAPPOW the problem was solved. Sorry for taking up your time 🙂

View solution in original post

1 Reply
Marked as solution

No stress... I just restarted, logged on by wifi and KAPPOW the problem was solved. Sorry for taking up your time 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random