Songs keep skipping!

[Jessy0775]

Plan

Premium

Country

Device

Samsung Galaxy S6 

Operating System

Android version 7.0

 Songs continue to skip by themselves. I  have removed and re-installed the app and it works for the day and it happens again and again. This was also happening in the web player using Chrome.

[Billy-J]

Hey @Jessy0775, and welcome to the community.

Hope you're doing great! 

I understand your concern. Can you provide me this info: 

• How often does this happen 
• Screenshots of error messages being shown 
• Does removing your offline devices help

Let me know how this goes 🙂

[Jessy0775]

Hi Billy,

Thanks for the reply.  I dont get a error or message it just skips songs no matter what.  I have deleted app and download again and it continues to happen I'm so tired 😡 clear cookies, removed dofline devices but some still show. after about 20 seconds of each song or skips .