Spotify Community

Varazir · 2014-12-21

Hello,

For some reason spotify's sound get lowered on my phone( like when you get a notification) , it can be like that until next song or 10 sec. I haven't seen any pattern, first I thought it was due to I was running it in my car ( connected to my Sony DSX-A60BT ) with Waze and care mode active but it happens when I connected to my chromecast too.

Anyone ells seen this problem ?

I have a nexus 5 with 5.0.1, Spotify 1.9.0.1273.

JoeThomas · 2014-12-21

Hi! Welcome to the Spotify Community! Sorry you're experiencing this problem.

Have you tried reinstalling the app yet?

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

View solution in original post

JoeThomas · 2014-12-21

Hi! Welcome to the Spotify Community! Sorry you're experiencing this problem.

Have you tried reinstalling the app yet?

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Varazir · 2014-12-21

Well, no I haven't don that yet. Could try it.

It's not allways it happens. Some times it's 5 sec after notofication is done it goes back to normal volume.

Edit: Reinstalled, lets see if it works better.

JoeThomas · 2014-12-21

@Varazir get back to me when you can.

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Varazir · 2014-12-29

@joeThomas sorry, I haven't had time to test it yet. I'll reply as soon I have tested.

Daniel · 2015-01-04

This is sometimes also caused by the equaliser. Try disabling it and see if the problem persists

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
Using Spotify Since March 10th 2009
Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Varazir · 2015-01-15

Simple solution. Looks like it's working mutch better now.

Thanks

Daniel · 2015-01-15

@Varazir wrote:

Simple solution. Looks like it's working mutch better now.

Thanks

Out of curiosity did you just need a clean install or was the EQ causing it?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
Using Spotify Since March 10th 2009
Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Varazir · 2015-01-17

clean installation.

JermayneMartin · 2015-05-11

I am having poor sound quality issues all of a sudden when I use aux cord in my car. Only Spotify has this poor sound everything else is loud. I have uninstalled and reinstall several times, and issue is still going on. Can someone help me out with that?

HatfieldScarlet · 2015-05-11

Ignore me, misread the initial post. As you were.

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