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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115091 Views

27 replies

4 likes

  • 115091 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231448 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231448 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590851 Views

79 replies

3 likes

  • 590851 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485435 Views

580 replies

42 likes

Account
Free
  • 485435 Views
  • 580 replies
  • 42 likes

Playing offline mp3's on Android

Hello everyone! I hope somebody can help me out. I've got some mp3's stored on my computer, and added them to a playlist on the Spotify-app on my computer. I can now play them on my computer. If I open the same playlist on my Android-phone or -tablet...

Casual Listener

Hello everyone!   I hope somebody can help me out. I've got some mp3's stored on my computer, and added them to a playlist on the Spotify-app on my computer. I can now play them on my computer...

Mattosaurus

Community Legend

1092 Views

3 replies

0 likes

  • 1092 Views
  • 3 replies
  • 0 likes

Can't Share song in Spotify with non-Facebook users

Hello When i want to share a song with one of my friends who i'm following him and is a non-Facebook user, i can't share the song by entering his username and all people who are shown to me, are the friends in my Facebook account which i've synced wi...

Newbie

Hello   When i want to share a song with one of my friends who i'm following him and is a non-Facebook user, i can't share the song by entering his username and all people who are shown to me,...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Solved!! Spotify only repeats one song

I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to.I have got Spotify Free

Casual Listener

I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to. I have got Spotify Free

atom1989

Community Legend

3753 Views

6 replies

0 likes

problems
  • 3753 Views
  • 6 replies
  • 0 likes

Can not log in IOS and Android.

Hi I can not log in to Spotify after installing the app. To reproduce:Install SpotifyAttempt to launch Spotify.Log inWrite username and PasswordPress Log inLog in is not possibleSystem information: Mobile (Android):Modelnumber: LG-E460 (LG Optimus L7...

Regular

Hi I can not log in to Spotify after installing the app.   To reproduce: Install Spotify Attempt to launch Spotify. Log in Write username and Password Press Log in Log in is not possibl...

658 Views

0 replies

0 likes

  • 658 Views
  • 0 replies
  • 0 likes

A media player should play media as requested

I have: 1. Downloaded playlists onto my device.2. Gone into offline mode now.3. Disabled data from my phone. Mobile data is deactivated and wifi is off. I'm not in flight mode so I can get phone calls. I start playing an offline playlist from the 3rd...

Roadie

I have:   1. Downloaded playlists onto my device. 2. Gone into offline mode now. 3. Disabled data from my phone. Mobile data is deactivated and wifi is off. I'm not in flight mode so I can g...

EarlPurple

Roadie

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

HELP! Off line songs too much space???

So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB for 145 songs wouldn't make any sense. I want to kn...

Regular

So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB ...

Mattosaurus

Community Legend

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

A multitude of issues and problems with Android app - and a possible solution for me

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was having . However, I first emailed Spotify on 14 June ...

Casual Listener

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was ha...

tahirk

Regular

8006 Views

6 replies

1 likes

  • 8006 Views
  • 6 replies
  • 1 likes

Wired headset button priority

Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start PowerAMP. The moment I install Spotify it takes the p...

Newbie

Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start Po...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Restoring saved music after flashing new rom

Hello My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... Is there a solution for this, or is this normal? Thanks. Fred

Newbie

Hello   My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... &...

460 Views

0 replies

1 likes

  • 460 Views
  • 0 replies
  • 1 likes

Control spotify on android from PC via bluethoot

I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?

Visitor

I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!! Missing albums/artists/songs only on android device

This issue just occured today. Only one album which I added today on a desktop PC is in my mobile device library. All other albums/songs/artists do not come up im 'my music' on my HTC M8 with spotify v 2.6.0.813. If I add a new album on the desktop o...

Regular

This issue just occured today.  Only one album which I added today on a desktop PC is in my mobile device library. All other albums/songs/artists do not come up im 'my music' on my HTC M8 with s...

user-removed

Not applicable

2299 Views

1 replies

0 likes

  • 2299 Views
  • 1 replies
  • 0 likes

Spotify divides my battery capacity by 4, right?

Hello everyone, I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect.But today I realized that the battery capacity of the phone went in a few hours from 95% to 33%....

Newbie

Hello everyone,   I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect. But today I realized that the&nbsp...

427 Views

0 replies

1 likes

  • 427 Views
  • 0 replies
  • 1 likes

Solved!! Local files don't sync with mobile phone (Android)

So, since yesterday, my Spotify stopped syncing my local files in my phone.I checked and the local files folder is still the same.The older files still remain synced but new ones cannot be played Any ideas?

Regular

So, since yesterday, my Spotify stopped syncing my local files in my phone. I checked and the local files folder is still the same. The older files still remain synced but new ones cannot be played...

JUSTinNOLA

Casual Listener

1397 Views

5 replies

0 likes

Android
local files
  • 1397 Views
  • 5 replies
  • 0 likes

Problems using search on a playlist

Hello forum!I'm a premium user and very happy to pay for the service.I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle becomes my search query. Just as well, when I search f...

Newbie

Hello forum! I'm a premium user and very happy to pay for the service. I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Premium Package

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a few days

Newbie

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a ...

MattSuda

Spotify Star

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

Spotify not available in my country error on new phone

Hi, I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country. I live in Holland and it should be available. I think the ...

Newbie

Hi,   I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country...

MattSuda

Spotify Star

1087 Views

1 replies

0 likes

country
Not Available
  • 1087 Views
  • 1 replies
  • 0 likes

Spotify used 630mb on it's own

Yesterday evening Spotify on my OnePlus One decided to do something weird. I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately noticed the phone was super hot, like way-beyond-comfortable hot. I unlo...

Newbie

Yesterday evening Spotify on my OnePlus One decided to do something weird.   I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately no...

meahtenoha

Spotify

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

My Inbox button disappeared

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...

Regular

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any but...

RobertEspinoza

Newbie

1709 Views

5 replies

0 likes

Android
button
inbox
Nexus 5
problem
  • 1709 Views
  • 5 replies
  • 0 likes

ad free

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

Newbie

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes