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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387406 Views

545 replies

34 likes

Account
Free
  • 387406 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
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Solved!! Where do liked tracks go?

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?

Community Legend

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?   

Mattosaurus

Community Legend

30113 Views

3 replies

0 likes

Android
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Solved!! Having problems with Spotify on my Samsung Galaxy S5

I'm running spotify on my Samsung Galaxy S5 with no SD card.I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network and 2 different wifi's.If i can connect to a network, i...

Casual Listener

I'm running spotify on my Samsung Galaxy S5 with no SD card. I'm having all kinds of issues, problems to connect to a network even though it's working on everything else, same with mobile network an...

LukasEmilsson

Casual Listener

936 Views

2 replies

0 likes

  • 936 Views
  • 2 replies
  • 0 likes

Solved!! Offline Stops working

Hey all, im having an issue hopeing someone can help. i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my internet connection they all play fine, however im finding after around 24 hours or...

Casual Listener

Hey all,     im having an issue hopeing someone can help.   i have spotify on android tablet, when i have set my playlist to download for offline usage and then turn off my intern...

sp8ced21

Casual Listener

1477 Views

3 replies

0 likes

No internet connection android
Not Available
offline mode
  • 1477 Views
  • 3 replies
  • 0 likes

Albums I saved for offline access disssappear after I close the app.

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of the albums has been saved.What could I be doing wron...

Newbie

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of t...

601 Views

0 replies

0 likes

Albums
Offline Access
  • 601 Views
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  • 0 likes

Solved!! Spotify won't play albums in the correct order

Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I start playing the first track from an album it subseque...

Regular

Spotify used to work fine on my Xperia Z3. Then Sony changed its Walkman/Playmobile function to integrate Spotify. Now, it seems impossible to play an album in the correct order. At best, when I star...

NightHeat

Casual Listener

2108 Views

3 replies

2 likes

Spotify shuffle tracks Android Xperia Z3
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  • 2 likes

No more artist on my mobile

Hi,this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them.So I don't understand whats up ? ! I restart my mobile, I relog my ...

Newbie

Hi, this morning I discovered thar on my spotify app, I don't have anymore artists on my list. Playlists are ok, but artist, no more !! I check on my computer desktop and I found them. So I don't u...

atom1989

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

track changing using spotify on pioneer deh-p9400bh and note 4

I have Spotify premium account and sync my phone to my Pioneer DEH-P9400BH reciever to play music. I used to have a Samsung Galaxy Note 3 and always was able to changes tracks/songs using the controls on the receiver. I just upgraded to the Samsung G...

Casual Listener

I have Spotify premium account and sync my phone to my Pioneer DEH-P9400BH reciever to play music. I used to have a Samsung Galaxy Note 3 and always was able to changes tracks/songs using the co...

phillosi863

Casual Listener

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
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Problems with offline songs

Well, i download the musics with te offline sync, but after i do this in 3 or 4 playlists, in the next, it just don't syncronize. I try to listen to the musics offline, but seens that no have files in there... How can i fix it?

Newbie

Well, i download the musics with te offline sync, but after i do this in 3 or 4 playlists, in the next, it just don't syncronize. I try to listen to the musics offline, but seens that no have files i...

ToolboxT

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

HTC m9 doesn't show up on desktop program to sync local files

Hello. I am a spotify premium user who recently bought a new phone (htc m9). I am attempting to get my playlists downloaded on my phone for offline use. Most songs work fine, however I know to get local tracks that are on my computer, I need to conne...

Regular

Hello. I am a spotify premium user who recently bought a new phone (htc m9). I am attempting to get my playlists downloaded on my phone for offline use. Most songs work fine, however I know to get lo...

hm8

Regular

838 Views

4 replies

0 likes

  • 838 Views
  • 4 replies
  • 0 likes

musics unavailable on my songs

Suddenly this album stay unavailable to listen, online or offline, he appear on my songs but I can't listen any music of them.

Newbie

Suddenly this album stay unavailable to listen, online or offline, he appear on my songs but I can't listen any music of them.

MattSuda

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
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Solved!! Search tool inside playlists (android)

I have big playlists, with more than 1000 songs, and I can't find a way to search or filter the songs I want. I have to scroll up and down inside the list and it's really annoying. Am I missing something, or this feature doesn't exist? Thanks

Newbie

I have big playlists, with more than 1000 songs, and I can't find a way to search or filter the songs I want. I have to scroll up and down inside the list and it's really annoying. Am I missing somet...

Daniel

Community Legend

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
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When playing on my PC, random tracks from my history/playlists are showing as "playing" on mobile

Has anyone noticed this? It is incredibly confusing. I will be playing as I often do on my PC, and when turning to check my phone it's telling me a completely different track from somewhere in my history or playlist is playing. The time slider is run...

Music Fan

 Has anyone noticed this? It is incredibly confusing. I will be playing as I often do on my PC, and when turning to check my phone it's telling me a completely different track from somewhere in ...

472 Views

0 replies

0 likes

Android
Connect
Desktop
Mobile
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Solved!! Spotify Connect Issue AVR

Hello, I'm experiencing following issue: I've got my Yamaha RX-V477 connected to my Homenetwork. I intended to use my old Galaxy S2 (Android 4.1.2) to play my Playlists via Spotify Connect (Latest version from Google Play). I can play my music on my ...

Visitor

Hello, I'm experiencing following issue: I've got my Yamaha RX-V477 connected to my Homenetwork. I intended to use my old Galaxy S2 (Android 4.1.2) to play my Playlists via Spotify Connect (La...

user-removed

Not applicable

1054 Views

5 replies

0 likes

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Your Music not syncing to Samsung Galaxy S4

I am a Spotify Premium Member. Username: Satiex I have been using Spotify for a few months now and everything was working fine until this morning, on my Samsung Galaxy S4 Spotify App, in the Your Music tab, my 'Songs' list and 'Albums' list was empty...

Regular

I am a Spotify Premium Member. Username: Satiex   I have been using Spotify for a few months now and everything was working fine until this morning, on my Samsung Galaxy S4 Spotify App, in t...

cfsdf

Regular

3644 Views

6 replies

0 likes

  • 3644 Views
  • 6 replies
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Solved!! Graphical bug with scrollbar on long playlist

I'm not sure if the developers are aware but there is a bug in the android version of spotify 2.5.0.942 where if you scroll up too fast the velocity will continue and then scroll you down to the bottom. It's kind of hard to describe so I recorded the...

Regular

I'm not sure if the developers are aware but there is a bug in the android version of spotify 2.5.0.942 where if you scroll up too fast the velocity will continue and then scroll you down to the bott...

corywmcdonald

Regular

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
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Way to prevent duplicates in playlists doesn't work for Favorites playlist

Way to prevent duplicates in playlists is a great feature but it doesn't work for the Favorites playlist (see picture). It doesn't ask me if I want to skip or to add a duplicated track, it is just added anyway. Is this a feature or a bug?

Gig Goer

Way to prevent duplicates in playlists is a great feature but it doesn't work for the Favorites playlist (see picture). It doesn't ask me if I want to skip or to add a duplicated track, it is just ad...

413 Views

0 replies

0 likes

  • 413 Views
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bug report: spotify will not resume after a phone call

Listening to music on Spotify Radio. Need to make a phone call. Make phone call, takes about 10 mins. After call Spotify does not auto-resume (it should). In addition, pressing play doesn't work, the song that was playing won't restart. Have to X the...

Gig Goer

Listening to music on Spotify Radio. Need to make a phone call. Make phone call, takes about 10 mins. After call Spotify does not auto-resume (it should). In addition, pressing play doesn't work, the...

demeus1985

Regular

1906 Views

2 replies

6 likes

  • 1906 Views
  • 2 replies
  • 6 likes

Scratching sound

Dear developer, In Android 5.0 the music quality is very bad. Only in the Spotify app there is cracking/scratching sound. Due to this sound I can't listen to music anymore through the Spotify app. It is very annoying! I have a OnePlus One running And...

Casual Listener

Dear developer, In Android 5.0 the music quality is very bad. Only in the Spotify app there is cracking/scratching sound. Due to this sound I can't listen to music anymore through the Spotify app. ...

Daniel

Community Legend

1280 Views

5 replies

3 likes

  • 1280 Views
  • 5 replies
  • 3 likes

start stop issue when trying to play playlist

Hello. Since a few weeks when I use Spotify on my android I have this probben:when I click play on a playlist or a song, it instantly pauses, and I have a very to press play a second or third time. Happens all the time on android, happened a few time...

Casual Listener

Hello. Since a few weeks when I use Spotify on my android I have this probben:when I click play on a playlist or a song, it instantly pauses, and I have a very to press play a second or third time. H...

Daniel

Community Legend

502 Views

4 replies

0 likes

  • 502 Views
  • 4 replies
  • 0 likes

Premium accoun impossible to get back?

Hello there!A long while ago I created an account on spotify on my phone via google+. I was using that one on my phone, but another on my computer. I got the 3 months for £0.99 premium offer late jan, but for some reason it made everything a bit glit...

Casual Listener

Hello there! A long while ago I created an account on spotify on my phone via google+. I was using that one on my phone, but another on my computer. I got the 3 months for £0.99 premium offer...

Pricilla

Spotify

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
  • 0 likes