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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6942 Views

0 replies

7 likes

  • 6942 Views
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Family account connect to one Android for play

Hallo, I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my familyaccount or only to my devices? Thanks. Uwe

Newbie

Hallo,   I plan to use a family account with two premium-menbers. Each Member used spotify on her ouwn Android-Phone for hear music local. Can I play to all devices (connect) with my famil...

Daniel

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Spotify player interrupts with strange sounds

Hey Guys, since a few days now my Spotify Android App makes strange sounds. It is deffenetly the Spotify App, becuase I tried different Speakers / Headphones and diffferent other Music Apps. I have an OnePlus One running Android L (5.0.2) based on cm...

Regular

Hey Guys, since a few days now my Spotify Android App makes strange sounds. It is deffenetly the Spotify App, becuase I tried different Speakers / Headphones and diffferent other Music Apps. I ha...

AaronSchneider

Regular

2253 Views

12 replies

0 likes

  • 2253 Views
  • 12 replies
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Solved!! artists and songs disappeared from android

Hi there I am using Spotify on my Samsung Galaxy S3 (Android 4.3) for more than a year now without any problems. However about two weeks ago, all albums and songs disappeared from my collection. The artists also disappeared except for two, but when I...

Casual Listener

Hi there   I am using Spotify on my Samsung Galaxy S3 (Android 4.3) for more than a year now without any problems. However about two weeks ago, all albums and songs disappeared from my colle...

Daniel

Community Legend

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes

My account is automatically unfollowing artists

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should not have a limit or I should at least get some type...

Newbie

I love spotify with every fiber of my being but an issue has occurred recently my spotify account has been automatically unfollowing artists I pay for premium so I sort of expectations that I should ...

OviiiOne

Community Legend

1067 Views

1 replies

1 likes

  • 1067 Views
  • 1 replies
  • 1 likes

Problem with Spotify player, local files are not white and don't synchronize with Androide Spotify

This files in gray, for example Love Song - 311 i cannot synchronize in my playlist offline for Androide Phone. I can liseting in the player, but don't download in my phone playlist.

Regular

This files in gray, for example Love Song - 311 i cannot synchronize in my playlist offline for Androide Phone.   I can liseting in the player, but don't download in my phone playlist. &nb...

Daniel

Community Legend

1570 Views

8 replies

0 likes

Windows
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  • 0 likes

Spotify won't open on my Galaxy Tab

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify has stopped" message. Works fine on my phone. Tablet ...

Newbie

It previously worked fine, but somewhere along the way, it stopped, and now won't open at all. I've uninstalled and re-installed with no luck. When I try to open, I get the "Unfortunately, Spotify ha...

Daniel

Community Legend

2872 Views

1 replies

0 likes

Android
galaxy tab
Spotify
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store song on SD card

hello i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal storage. i had before a sony z1 and eveirything was fine, all the s...

Casual Listener

hello   i have a new LG g3 on lollipop and i try to put my song on my 64gb sd card. it seems to store some info on the sd card but the application storage is also groing on ty internal s...

Daniel

Community Legend

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

Sync local files through USB

This seems to be impossible, pretty amusing considering the sign "never be without your music" is screened when pressing the devices-tab. If you do not have access to WI-FI this statement is not true, my only option is to sync local files through USB...

Newbie

This seems to be impossible, pretty amusing considering the sign "never be without your music" is screened when pressing the devices-tab. If you do not have access to WI-FI this statement i...

762 Views

0 replies

1 likes

  • 762 Views
  • 0 replies
  • 1 likes

Android app freezes after one song

Description When I try to play a playlist on spotify on my android device LG G3, it plays one song and then stops and won’t play ant other songs and the app freezes. Also, sometimes when I open the app it doesn’t load properly. It’s just a black back...

Newbie

Description When I try to play a playlist on spotify on my android device LG G3, it plays one song and then stops and won’t play ant other songs and the app freezes. Also, sometimes when I open the...

Daniel

Community Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Spotify App doesnt work

Hello, The App doesnt work anymore on my phone after the latest Update. I already tried to reinstall the App, deleted all the data and everything, then tried to reinstall. It worked for about a minute, until i tried to download my playlists again, bu...

Casual Listener

Hello, The App doesnt work anymore on my phone after the latest Update.   I already tried to reinstall the App, deleted all the data and everything, then tried to reinstall. It worked fo...

syriuz

Casual Listener

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
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Solved!! ASUS Transformer T101 Shutting down

Hello, I have a Premiumm account. A couple of months ago i Installed and play wihout any proiblem on my tablet and PC, Last days when starting spotify on the tablet, and open spotify on My Music, inmediatelly shuts down. I´m not able to do anything. ...

Casual Listener

Hello,   I have a Premiumm account. A couple of months ago i Installed and play wihout any proiblem on my tablet and PC,   Last days when starting spotify on the tablet, and open sp...

emaspero

Casual Listener

1902 Views

8 replies

0 likes

  • 1902 Views
  • 8 replies
  • 0 likes

Music is getting stopped. Android 4.4.2

Hey. I have a problem with Spotify android app. I have the premium account out there, but every song is getting stopped after ~30 seconds. It happens everytime, and yes, I tried to reinstall app. Please help me, cause i cannot sleep without my sleep ...

Casual Listener

Hey. I have a problem with Spotify android app. I have the premium account out there, but every song is getting stopped after ~30 seconds. It happens everytime, and yes, I tried to reinstall app. Ple...

Daniel

Community Legend

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

Self Service | Device Management

How do you make it so that my cellphone doesn't open Spotify while I am streaming on my work computer. It is draining my phone battery and my data. I do not need it to open on my cellphone sitting next to me while I am listening on my computer... Ple...

Newbie

How do you make it so that my cellphone doesn't open Spotify while I am streaming on my work computer. It is draining my phone battery and my data. I do not need it to open on my cellphone sitting ne...

Daniel

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Solved!! How do I reorder songs in my playlist on my phone?

I have only found an option for deleting songs, but I want to change the order of songs in a playlist. How can I do that? Before I had an iphone and used this feature a lot.

Music Fan

I have only found an option for deleting songs, but I want to change the order of songs in a playlist. How can I do that? Before I had an iphone and used this feature a lot.

Ianmax

Newbie

117874 Views

25 replies

10 likes

  • 117874 Views
  • 25 replies
  • 10 likes

Spotify closes on phone while playing via Connect

The Spotify app on my phone is closing down after playing a few songs via Connect. It works great to begin with, but exits after playing for some time. I have to re-open the app to regain control via the widget or the lockscreen control. I've just ch...

Music Fan

The Spotify app on my phone is closing down after playing a few songs via Connect. It works great to begin with, but exits after playing for some time.   I have to re-open the app to re...

camillo75

Community Legend

625 Views

2 replies

0 likes

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  • 2 replies
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[Android 4.4.4+]Cache to external SD card, is it possible? and if so how?

I am on a Samsun Galaxy Note 4 with Kit Kat 4.4.4. I am tryin to see how i can get my cache to go to my 32G sd card vs the phones internal memory?

Regular

I am on a Samsun Galaxy Note 4 with Kit Kat 4.4.4.  I am tryin to see how i can get my cache to go to my 32G sd card vs the phones internal memory?  

Daniel

Community Legend

1032 Views

1 replies

0 likes

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  • 1 replies
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2G/3G syncing

I have an LG-D415 and I can't find how to turn on my syncing to download music onto my phone.

Newbie

I have an LG-D415 and I can't find how to turn on my syncing to download music onto my phone.

Daniel

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Available offline button missing on public playlists

So i just downloaded the app and subscribed to premium. But playlists like "todays top hits" dont have the available offline button next to shuffle play button. I have poked at a single song settings in such playlist, choosed save and the song got ad...

Newbie

So i just downloaded the app and subscribed to premium. But playlists like "todays top hits" dont have the available offline button next to shuffle play button. I have poked at a single song settings...

Daniel

Community Legend

1781 Views

1 replies

0 likes

  • 1781 Views
  • 1 replies
  • 0 likes

Spotify Replacing Local Files w/ Spotify Version & Unsyncing Devices?

I just started having this problem. I have been trying to put a song from my local files into one of my playlists, but Spotify continually puts in their version of the song - that's not what I want. I already selected ALL of my local files and right-...

Casual Listener

I just started having this problem. I have been trying to put a song from my local files into one of my playlists, but Spotify continually puts in their version of the song - that's not what I want. ...

thai2000

Roadie

1761 Views

3 replies

0 likes

local files
resyncing
unsyncing
  • 1761 Views
  • 3 replies
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Solved!! Spotify for Android crashes when I choose ""Search".

When I choose "Search" in my Spotify app for Android, it crashes. This is a brand new issue. I've been using the app for quite some time. I cleared out all of the cache. Suggestions about why this is a problem now? What can I do to remedy the situati...

Regular

When I choose "Search" in my Spotify app for Android, it crashes. This is a brand new issue. I've been using the app for quite some time. I cleared out all of the cache. Suggestions about why this is...

realphae

Newbie

17414 Views

2 replies

0 likes

  • 17414 Views
  • 2 replies
  • 0 likes