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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195148 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195148 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536575 Views

78 replies

3 likes

  • 536575 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440648 Views

565 replies

37 likes

Account
Free
  • 440648 Views
  • 565 replies
  • 37 likes

Solved!! Spotify skips song completely

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue list. I've tried to resync all of my songs and redow...

Newbie

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue l...

atom1989

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Playback timer reverse?

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!

Casual Listener

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)?  Thank you!

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

shuffle play

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

Casual Listener

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

myshya

Regular

1241 Views

7 replies

2 likes

  • 1241 Views
  • 7 replies
  • 2 likes

Spotify Connect keeps phone awake

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been fixed, but apparently this bug has popped back up y...

Roadie

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been ...

Daniel

Community Legend

1853 Views

2 replies

3 likes

  • 1853 Views
  • 2 replies
  • 3 likes

Writing to SD Card is easy... but switch to new device?

Hi thereCan't believe that this topic is not covered yet, but perhaps my search algo needs improvement I've been using Spotify Premium for quite a while, already two devices and also I could store my "offline available" songs to SD cardI just can't g...

Casual Listener

Hi there Can't believe that this topic is not covered yet, but perhaps my search algo needs improvement   I've been using Spotify Premium for quite a while, already two devices and also I ...

cwel68

Casual Listener

750 Views

2 replies

0 likes

new device
sd card
switch smartphone
  • 750 Views
  • 2 replies
  • 0 likes

Solved!! Automatic re set in spotify settings...

I have disabled spotify from aces sing my Facebook and posting songs to fb through Facebook settings, I've also unin stalled my Facebook apps on my android tablet including all third party fb apps. When I log into spotify I automatically get a pop up...

Regular

I have disabled spotify from aces sing my Facebook and posting songs to fb through Facebook settings, I've also unin stalled my Facebook  apps on my android tablet including all third party fb a...

fam

Regular

5255 Views

16 replies

0 likes

  • 5255 Views
  • 16 replies
  • 0 likes

White screen with green circle constantly appearing while browsing

I,m running Spotify (latest download) on Android lollipop. (HTC one m8)and I am constantl getting a white screen with a green circle appear on the screen while using the app.It stays on the screen for about 1 second, then disappears. This repeats the...

Regular

I,m running Spotify (latest download) on Android lollipop. (HTC one m8) and I am constantl getting a white screen with a green circle appear on the screen while using the app. It stays on the scree...

Daniel

Community Legend

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Spotify remote play

Having an issue in the following scenario. - Spotify is playing on my desktop.- My phone has Spotify installed and is allowing me to remotely skip songs as desired.- I have a bluetooth headset connected to my phone. If I recieve a notification either...

Newbie

Having an issue in the following scenario.   - Spotify is playing on my desktop. - My phone has Spotify installed and is allowing me to remotely skip songs as desired. - I have a bluetooth h...

Daniel

Community Legend

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect blocks powersave functions.

Hello, If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3) I would love to be able to turn off (and on) the function! 1. Thus i do not need it and i don not want it 2...

Casual Listener

Hello,    If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3)  I would love to be able ...

Daniel

Community Legend

1196 Views

4 replies

0 likes

  • 1196 Views
  • 4 replies
  • 0 likes

Only forward track skip??

Hi all I've got a Galaxy S5 with the latest Android software. When the screen is locked and using Spotify i only have the option to forward skip tracks? Anyone have any idea how to show the backward skip? I'm a premium member btw. Cheers

Casual Listener

Hi all   I've got a Galaxy S5 with the latest Android software.   When the screen is locked and using Spotify i only have the option to forward skip tracks?    Anyone have a...

Daniel

Community Legend

526 Views

3 replies

0 likes

  • 526 Views
  • 3 replies
  • 0 likes

Shuffle even if I have premium

How can I take away Shuffle on my Android mobile phone. I have Spotify premium.

Newbie

How can I take away Shuffle on my Android mobile phone. I have Spotify premium.

Daniel

Community Legend

438 Views

1 replies

0 likes

shuffle
  • 438 Views
  • 1 replies
  • 0 likes

Crashes Or Pauses After Two Tracks

Spotify has not been working properly on my Samsung tablet for about a month. I can play no more than two downloaded tracks at a time before the program freezes. If I'm lucky, there will be a pause for a couple of minutes and then it will play anothe...

Regular

Spotify has not been working properly on my Samsung tablet for about a month. I can play no more than two downloaded tracks at a time before the program freezes. If I'm lucky, there will be a pause f...

Daniel

Community Legend

760 Views

4 replies

0 likes

  • 760 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Connect @ Fire TV does not longer work (may be since the last Android-Update)

Hi, I can't longer connect to Amazon Fire TV Connect App. My Android Device: Nexus 5 with Android 5.1There is no device in the Connect-List.Latest Spotify version is installed. Premium account fomr "Deutsche Telekom" Edit: I forget: My Fire TV is con...

Music Fan

Hi,   I can't longer connect to Amazon Fire TV Connect App. My Android Device: Nexus 5 with Android 5.1 There is no device in the Connect-List. Latest Spotify version  is installed. Pre...

zahni

Music Fan

5655 Views

8 replies

0 likes

  • 5655 Views
  • 8 replies
  • 0 likes

Downloaded songs gone and continue to disappear when re downloaded!

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!! i have tried clearing datare-installing the apprestarting the phonego to the manage offline devices...

Newbie

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!!   i have tried clearing data re-installi...

kbrooksc

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Avengers Assemble Album

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Casual Listener

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Jordi

Community Legend

599 Views

1 replies

0 likes

Avengers
  • 599 Views
  • 1 replies
  • 0 likes

help!

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Newbie

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Jordi

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Why is there no sound on my Moto G phone with or without headphones?

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my account because my music works on my laptop etc. W...

Newbie

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my...

Jordi

Community Legend

1493 Views

1 replies

0 likes

  • 1493 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the account

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please?Thanks Eleonora

Regular

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please? Thanks Eleonora

relehcp

Regular

1039 Views

7 replies

0 likes

  • 1039 Views
  • 7 replies
  • 0 likes

Slow song change and car text update

Hi, First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT.My phone is set to pair automatic with the car stereo. I usually start my car, select playlist on the phone, musi...

Regular

Hi,   First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT. My phone is set to pair automatic with th...

camillo75

Community Legend

1891 Views

4 replies

0 likes

  • 1891 Views
  • 4 replies
  • 0 likes

Using Android to control PC spotify shows incorrect track for queue

Device: HTC One M8 - Android 5.0.1 Steps to reproduce:1. Start playing spotify on a desktop PC.2. Start spotify on your Android phone3. Set the phone to control the PC so it says "Playing From "4. Select a track from the playlist and Add to Queue5. W...

Casual Listener

Device: HTC One M8 - Android 5.0.1   Steps to reproduce: 1. Start playing spotify on a desktop PC. 2. Start spotify on your Android phone 3. Set the phone to control the PC so it say...

camillo75

Community Legend

652 Views

4 replies

0 likes

  • 652 Views
  • 4 replies
  • 0 likes