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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387603 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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spotify not syncing to my car for bluetooth

I've been trying to use spotify in my car via Bluetooth nd everytime I try it never syncs or finds my car even tho my phone nd car already paired nd I can use it for calling nd picking up calls fine but music won't come out my car speakers is there a...

Casual Listener

I've been trying to use spotify in my car via Bluetooth nd everytime I try it never syncs or finds my car even tho my phone nd car already paired nd I can use it for calling nd picking up calls fine ...

Daniel

Community Legend

1192 Views

2 replies

0 likes

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How I could completely delete an album from my android device?

Hi; I download an album for offline listening and now I want to delete it completely from my device.I click on the dot icon and remove it, I check using unsave and undownload but non of them doing what I want and the files still remain on my SD card ...

Casual Listener

Hi;   I download an album for offline listening and now I want to delete it completely from my device. I click on the dot icon and remove it, I check using unsave and undownload but non of th...

Daniel

Community Legend

668 Views

6 replies

0 likes

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Direct User Suggestions

I think the Spotify app should have an option built into the menu to allow users to submit ideas, suggestions, opinions, etc directly to Spotify rather than using a forum. Give Kudos if you agree!

Gig Goer

I think the Spotify app should have an option built into the menu to allow users to submit ideas, suggestions, opinions, etc directly to Spotify rather than using a forum. Give Kudos if you agree!

Daniel

Community Legend

306 Views

1 replies

0 likes

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More Player Control Buttons

If one listens to music while browsing lists, one can see the player in the bar at the bottom of the app. The only control this bar offers is a pause button. I think there should be more, at least a 'next track' button. Leave Kudos if you agree.

Gig Goer

If one listens to music while browsing lists, one can see the player in the bar at the bottom of the app. The only control this bar offers is a pause button. I think there should be more, at least a ...

Daniel

Community Legend

321 Views

1 replies

0 likes

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Spotify Premium Car Issues

I own a 2009 VW Jetta and constantly listen to my offline playlist, recently i have noticed that the audio from spotify does not come out of my right side passenger speaker. I use an AUX cable and have tried other phones with their default music play...

Newbie

I own a 2009 VW Jetta and constantly listen to my offline playlist, recently i have noticed that the audio from spotify does not come out of my right side passenger speaker. I use an AUX cable and ha...

Daniel

Community Legend

364 Views

1 replies

0 likes

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music is missing

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anymore. I loved spotify but not anymore

Newbie

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anym...

Daniel

Community Legend

284 Views

1 replies

0 likes

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riproduzione casuale

buongiorno a tutti. sono momentaneamente registrato con spotify free in attesa di premium. vorrei chiedere come mai quando apro un album mi dà la lista dei brani completa ma non posso selezionare un singolo brano a piacimento, mi dà solo riproduzione...

Newbie

buongiorno a tutti. sono momentaneamente registrato con spotify free in attesa di premium. vorrei chiedere come mai quando apro un album mi dà la lista dei brani completa ma non posso selezionare un ...

Daniel

Community Legend

1296 Views

1 replies

0 likes

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shuffle and repeat diactivates by itself

When i activate shuffle and/or repeat, it deactivates by itself after some time.. I think its when Spotify is restarted. Is it a bug or a setting?

Newbie

When i activate shuffle and/or repeat, it deactivates by itself after some time.. I think its when Spotify is restarted. Is it a bug or a setting?

Daniel

Community Legend

386 Views

1 replies

3 likes

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spotify has unfortunatly stopped

Hi I keep getting this error on my z2 tablet  and it's getting annoying as I have paid for premium help

Newbie

Hi I keep getting this error on my z2 tablet  and it's getting annoying as I have paid for premium help

Daniel

Community Legend

351 Views

1 replies

0 likes

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music stop by it self

hi all...sometime when i'm listening to rhe music it stop by itself...if i press play again he begin palying fron the beginning of the track...can you tel me how to solve this problem?

Casual Listener

hi all...sometime when i'm listening to rhe music it stop by itself...if i press play again he begin palying fron the beginning of the track...can you tel me how to solve this problem?

Daniel

Community Legend

868 Views

7 replies

2 likes

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Songs play about halfway through and then just skip to the next

I've done a factory reset, logged out, and reinstall multiple timesRecently it just started to play about 1 to 2 minutes (it's random how long the song goes on for) and then just skips to the next song on the album.Any way to fix this?I really love t...

Newbie

I've done a factory reset, logged out, and reinstall multiple times Recently it just started to play about 1 to 2 minutes (it's random how long the song goes on for) and then just skips to the nex...

Daniel

Community Legend

576 Views

1 replies

1 likes

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  • 1 likes

Moving all songs from a playlist into "Your Music"

I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single playlist. Well this playlist is getting pretty unw...

Casual Listener

I have an interesting dilemma. I've been a spotify subscriber for a long while. When i first joined they didn't have "Your Music" so I put all my songs that I wanted saved for offline use in a single...

Daniel

Community Legend

629 Views

1 replies

0 likes

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  • 1 replies
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Offline songs questions

I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Thanks.

Music Fan

I was just curious if I removed tracks from a playlist that I have downloaded for offline use, if Spotify also removes those tracks from my phone. Or if they are still saved on my phone somewhere. Th...

Daniel

Community Legend

627 Views

3 replies

0 likes

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Local content stops playback when service is lost

Over the past few days, I've noticed that playback of my local media will stop when I lose data service. I can go back to the app and restart the song I was listening to, but then playback will stop again once service is restored. I'm on Android 4.4....

Casual Listener

Over the past few days, I've noticed that playback of my local media will stop when I lose data service.  I can go back to the app and restart the song I was listening to, but then playback will...

Daniel

Community Legend

498 Views

3 replies

0 likes

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Ridiculous amount of problems. Please help.

The amount of problems I'm experiencing is insane, especially since the last major update.1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not through my playlists.) I'll type something, wait 2 minutes,...

Newbie

The amount of problems I'm experiencing is insane, especially since the last major update. 1. 90% of the time, the search option doesn't work, on either 4G or Wifi. (Search for new music, not thro...

Daniel

Community Legend

358 Views

1 replies

1 likes

  • 358 Views
  • 1 replies
  • 1 likes

STOP START STOP START HANG HANG AGAIN when all I want to do is play a downloaded playlist

Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST. Today I am trying to play a downloaded playlist AND IT JUST KEEPS STOPPING...

Roadie

Firstly yesterday it kept STOPPING every time I went from no internet connection to having one. Hey, mobiles do that. That is NO REASON TO STOP PLAYING MY DOWNLOADED PLAYLIST.   Today I am try...

EarlPurple

Roadie

1125 Views

8 replies

2 likes

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Sound Quality changed

Hey there, So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine. I haven't changed any settings in my phone, in Spotify, and I haven't changed my ...

Newbie

Hey there,   So I've had premium access to Spotify for a while now, and the sound DID sound awesome. I was listening to my playlist this morning, and everything was fine.   I haven't ch...

EarlPurple

Roadie

636 Views

2 replies

0 likes

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Spotify stopped working on my lock screen after the Lolipop update.

Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This is extremely annoying as I want to be able to contro...

Newbie

Spotify's music will play when my screen times out, but when it comes to the lock screen, i have no controls. No fastforward, play button, no skip, not even a song title. Just the album cover. This i...

atom1989

Community Legend

1162 Views

2 replies

1 likes

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When using radio starts by playing same songs in same order everytime

So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling spotify bit nothing seems to work.I am using an HTC...

Newbie

So my issue is no that my songs repeat too frequently but that everytime I click radio it plays the same sequence of songs in the EXACT SAME ORDER. I have tried deleting the station and reinstalling ...

atom1989

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
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Solved!! Where do liked tracks go?

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?

Community Legend

I have clicked the + button and expected to find the track in my favorite playlist, but it is not there. Where do the liked tracks go?   

Mattosaurus

Community Legend

30113 Views

3 replies

0 likes

Android
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