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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106993 Views

26 replies

3 likes

  • 106993 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216803 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216803 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570534 Views

78 replies

3 likes

  • 570534 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470284 Views

577 replies

40 likes

Account
Free
  • 470284 Views
  • 577 replies
  • 40 likes

HELP! Off line songs too much space???

So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB for 145 songs wouldn't make any sense. I want to kn...

Regular

So I downloaded around 145 songs for off line listening. This takes like 2.4GB in extreme quality. However, I've read in some forums that extreme quality songs take like 2.4 Mb per minute, so 2.4 GB ...

Mattosaurus

Community Legend

633 Views

3 replies

0 likes

  • 633 Views
  • 3 replies
  • 0 likes

A multitude of issues and problems with Android app - and a possible solution for me

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was having . However, I first emailed Spotify on 14 June ...

Casual Listener

I've been avoiding posting on this forum as I've been hoping that Spotify would sort out my issues via email as I'd searched the forums and there didn't seem to be any fixes for the problems I was ha...

tahirk

Regular

7984 Views

6 replies

1 likes

  • 7984 Views
  • 6 replies
  • 1 likes

Wired headset button priority

Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start PowerAMP. The moment I install Spotify it takes the p...

Newbie

Hello, can someone please advice on how to forbid Spotify from using the wired headset button (Bose IE2)? When the phone (SGS5 on KitKat) is in my pocket, I'm used to press headset button to start Po...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Restoring saved music after flashing new rom

Hello My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... Is there a solution for this, or is this normal? Thanks. Fred

Newbie

Hello   My music is stored on my sd card but after flashing a new rom (wiping cache), Spofity doesn't seems to find the files on the sd card. I have to download every single track again ... &...

447 Views

0 replies

1 likes

  • 447 Views
  • 0 replies
  • 1 likes

Control spotify on android from PC via bluethoot

I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?

Visitor

I have a PC and a samsung galaxy S4 and i want to be able to remotely control my spotify app on my phone VIA bluethoot from my pc. is this possible?

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Solved!! Missing albums/artists/songs only on android device

This issue just occured today. Only one album which I added today on a desktop PC is in my mobile device library. All other albums/songs/artists do not come up im 'my music' on my HTC M8 with spotify v 2.6.0.813. If I add a new album on the desktop o...

Regular

This issue just occured today.  Only one album which I added today on a desktop PC is in my mobile device library. All other albums/songs/artists do not come up im 'my music' on my HTC M8 with s...

user-removed

Not applicable

2279 Views

1 replies

0 likes

  • 2279 Views
  • 1 replies
  • 0 likes

Spotify divides my battery capacity by 4, right?

Hello everyone, I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect.But today I realized that the battery capacity of the phone went in a few hours from 95% to 33%....

Newbie

Hello everyone,   I installed Spotify on my PC and my 2013 Moto X (4.4.4) yesterday. I'm pretty impressed by the desktop app... works like a charm, respect. But today I realized that the&nbsp...

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

Solved!! Local files don't sync with mobile phone (Android)

So, since yesterday, my Spotify stopped syncing my local files in my phone.I checked and the local files folder is still the same.The older files still remain synced but new ones cannot be played Any ideas?

Regular

So, since yesterday, my Spotify stopped syncing my local files in my phone. I checked and the local files folder is still the same. The older files still remain synced but new ones cannot be played...

JUSTinNOLA

Casual Listener

1379 Views

5 replies

0 likes

Android
local files
  • 1379 Views
  • 5 replies
  • 0 likes

Problems using search on a playlist

Hello forum!I'm a premium user and very happy to pay for the service.I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle becomes my search query. Just as well, when I search f...

Newbie

Hello forum! I'm a premium user and very happy to pay for the service. I've found a problem that wasn't there before. Whenever I search on a playlist and play a song on it, the base for the shuffle...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Premium Package

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a few days

Newbie

I pay for the premium Package but it won't let me use any of its features skip songs etc. I've uninsalled and re installed the app several times with no joy. Gonna cancel if it's not sorted within a ...

MattSuda

Spotify Star

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Spotify not available in my country error on new phone

Hi, I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country. I live in Holland and it should be available. I think the ...

Newbie

Hi,   I got myself a new phone yesterday. Now i am trying to install spotify, which i already use for a couple of years, but it won't download because it says it is not available in my country...

MattSuda

Spotify Star

1078 Views

1 replies

0 likes

country
Not Available
  • 1078 Views
  • 1 replies
  • 0 likes

Spotify used 630mb on it's own

Yesterday evening Spotify on my OnePlus One decided to do something weird. I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately noticed the phone was super hot, like way-beyond-comfortable hot. I unlo...

Newbie

Yesterday evening Spotify on my OnePlus One decided to do something weird.   I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately no...

meahtenoha

Spotify

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

My Inbox button disappeared

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...

Regular

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any but...

RobertEspinoza

Newbie

1676 Views

5 replies

0 likes

Android
button
inbox
Nexus 5
problem
  • 1676 Views
  • 5 replies
  • 0 likes

ad free

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

Newbie

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

No Metadata or ability to use steering wheel controls

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify. After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any of the information and cannot be controlled from the ste...

Newbie

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify.  After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any...

garrett216

Newbie

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

why is my music sound wierd

It is always too high pitched or loelw pitched

Newbie

It is always too high pitched or loelw pitched

user-removed

Not applicable

3839 Views

1 replies

0 likes

  • 3839 Views
  • 1 replies
  • 0 likes

Solved!! "No SD card found" on Cat B15Q

Hi folks, I just purchased a new Cat phone with Android KitKat. 16 GB SD card works with other applications, but Spotify doesn't seem to recognize it. After a clean Spotify install (all caches removed etc.), the message "No SD card found" is displaye...

Casual Listener

Hi folks,   I just purchased a new Cat phone with Android KitKat. 16 GB SD card works with other applications, but Spotify doesn't seem to recognize it.   After a clean Spotify in...

Sv1J

Newbie

11574 Views

12 replies

1 likes

  • 11574 Views
  • 12 replies
  • 1 likes

Solved!! Car stereo not getting updated for each song.

Greetings, In the past, the data (song and album) would be updated for each song change. Currently this only happens at the beginning of the album. This changed after the last phone update. Device: Samsung SM-G900A (Galaxy S5)Android : 4.4.4Car Stere...

Regular

Greetings,   In the past, the data (song and album) would be updated for each song change. Currently this only happens at the beginning of the album.   This changed after the last phone...

broncus

Regular

5418 Views

3 replies

0 likes

  • 5418 Views
  • 3 replies
  • 0 likes

All my saved music suddenly desapeared from my account

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

Newbie

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes