Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195100 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536509 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
440525 Views
565 replies
37 likes
I'm being forced to buy premium in order to listen to my playlists. Had this problem for 24,heard now, making my regret I ever got Spotify.... Help
I'm being forced to buy premium in order to listen to my playlists. Had this problem for 24,heard now, making my regret I ever got Spotify.... Help
275 Views
0 replies
0 likes
I have an Android Galaxy 4s and I'm new to Spotify. I'm wanting to download it to the SD on my phone so I can listen to my music anywhere. How can I do this?
I have an Android Galaxy 4s and I'm new to Spotify. I'm wanting to download it to the SD on my phone so I can listen to my music anywhere. How can I do this?
Community Legend
449 Views
2 replies
0 likes
I've tried to do this per Support instructions. When I do, it gives an error message, that this feature is not supported.Please advise.Jack
I've tried to do this per Support instructions. When I do, it gives an error message, that this feature is not supported. Please advise. Jack
Community Legend
473 Views
3 replies
0 likes
Hello1. In the previous versions of spotify desktop you could unlink your local musicthis prevented spotify of pushing their artwork or song for your local files.This option disappeared in the latest desktop version. 2. I think I also have discovered...
Hello 1. In the previous versions of spotify desktop you could unlink your local music this prevented spotify of pushing their artwork or song for your local files. This option disappeared in the ...
293 Views
0 replies
0 likes
Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same issues every day, every few minutes. The Windows (7) applica...
Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same is...
Regular
1388 Views
10 replies
0 likes
So i have this habit of taking meds in the morning, and when the effect kicks in, i better be relaxed, so i put my playlist and focus on the vibes, the thing is sometimes the music cuts for 1 sec even tho the playlist is saved. It's extremely stressi...
So i have this habit of taking meds in the morning, and when the effect kicks in, i better be relaxed, so i put my playlist and focus on the vibes, the thing is sometimes the music cuts for 1 sec eve...
Community Legend
313 Views
1 replies
0 likes
On the desktop version of Spotify if a song specs change or the artist/label rescinds the rights, the song still shows up in my lists but is greyed out (which is great) but this feature is unavailable in my mobile phone app. I'm on android 4.4.2 on G...
On the desktop version of Spotify if a song specs change or the artist/label rescinds the rights, the song still shows up in my lists but is greyed out (which is great) but this feature is unavailabl...
Not applicable
381 Views
1 replies
0 likes
For some, for me unexplicable, reason is my Android Spotify client stuck on random play`within my playlists. I think you call it Shuffle. I don't want shuffle to be in effect most of time. Can I turn it off?
For some, for me unexplicable, reason is my Android Spotify client stuck on random play`within my playlists. I think you call it Shuffle. I don't want shuffle to be in effect most of time. Can I...
Casual Listener
3855 Views
6 replies
1 likes
If I …- "Spotify Connect" start and connect to the remote device- and I start a playlist to play- and then take a new song that I add to the waiting list, using the choice options- and when that added song is going to play then the app shows on the d...
If I … - "Spotify Connect" start and connect to the remote device - and I start a playlist to play - and then take a new song that I add to the waiting list, using the choice options - and when...
Newbie
3100 Views
5 replies
1 likes
Hi,is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!
Hi, is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!
Regular
12638 Views
13 replies
7 likes
My account for some reason was disabled....and I had to open a new account.Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jennifer.love.1974.and the new account is jayjen2015The ...
My account for some reason was disabled....and I had to open a new account. Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jen...
Spotify
573 Views
2 replies
0 likes
I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?
I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?
Music Fan
1282 Views
9 replies
0 likes
Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the title
Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the title
Spotify Star
689 Views
1 replies
0 likes
I am traveling to Italy and South Africa from the US later in September. We are planning to use spotify to create a wedding playlist. Will I run into problems downloading music and traveling out of the US on an Android device? If i'm in airplane mode...
I am traveling to Italy and South Africa from the US later in September. We are planning to use spotify to create a wedding playlist. Will I run into problems downloading music a...
Community Legend
3320 Views
2 replies
0 likes
I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo in my car am I still able to listen to music freely...
I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo ...
Community Legend
800 Views
1 replies
0 likes
Hello everyone, Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried all solutions that I could find. So far none have helped. The ...
Hello everyone, Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried al...
Casual Listener
1678 Views
2 replies
0 likes
Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow?Thanks!
Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow? Thanks!
Regular
9581 Views
8 replies
0 likes
Hi! Firstly, sorry for my English.So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something like this. I can't use it I closed manually the app, I cleared th...
Hi! Firstly, sorry for my English. So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something ...
Casual Listener
4130 Views
4 replies
0 likes
Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue list. I've tried to resync all of my songs and redow...
Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue l...
Community Legend
566 Views
1 replies
0 likes
Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!
Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!
Community Legend
420 Views
1 replies
0 likes
