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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374737 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

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Solved!! Spotify pretty much unusable - won't load and slow

I have a paid suscription and for about a week Spotify wasn't been working pretty much at all, but today it got absurd. I've downloaded around 14 albums and I have 4 playlists, not a lot of music, in my opinion. When I opened the app today on the bus...

Gig Goer

I have a paid suscription and for about a week Spotify wasn't been working pretty much at all, but today it got absurd. I've downloaded around 14 albums and I have 4 playlists, not a lot of music, in...

Daniel

Community Legend

18871 Views

4 replies

1 likes

  • 18871 Views
  • 4 replies
  • 1 likes

Solved!! High Pitched Noise (Beeps) During Song Playback

Hopefully someone can help me out - I just updated the spotify app on my Galaxy S3 today after completing the initial install a month or so ago. Once I updated I noticed a very high pitched noise which would come through when playing songs - this see...

Casual Listener

Hopefully someone can help me out - I just updated the spotify app on my Galaxy S3 today after completing the initial install a month or so ago. Once I updated I noticed a very high pitched noise whi...

Daniel

Community Legend

29632 Views

5 replies

1 likes

  • 29632 Views
  • 5 replies
  • 1 likes

Liked Songs won't show up in the "Liked from Radio" Playlist

Hi,I got the problem that I hit the thumb up on some Songs from my Playlist Radio and they wont show up in my "Liked from Radio" Playlist. Sadly I was driving at that time and I dont remember the titles :S Is there a way to view my Likes?

Newbie

Hi, I got the problem that I hit the thumb up on some Songs from my Playlist Radio and they wont show up in my "Liked from Radio" Playlist.   Sadly I was driving at that time and I dont remem...

Daniel

Community Legend

1847 Views

1 replies

0 likes

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  • 1 replies
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'No Internet connection' message whilst on wifi

Hey, I'm on Spotify premium, running on galaxy s6. No problems at home over WiFi, or in car over network. When I got to work and hooked up to their WiFi I ran into problems the connection was strong and consistent. Spotify would let me see all my lis...

Newbie

Hey, I'm on Spotify premium, running on galaxy s6. No problems at home over WiFi, or in car over network. When I got to work and hooked up to their WiFi I ran into problems 😞 the connection was stro...

Daniel

Community Legend

669 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why am I forced to try the premium service in order to listen free with shuffle play?

Updated to latest version on my Sony Xenia Z3 compact, but when I hit the shuffle play button, an message pops up, asking me to try the premium service. Even if I hit the "later" button, nothing happens and no music is played. I could only listen to ...

Newbie

Updated to latest version on my Sony Xenia Z3 compact, but when I hit the shuffle play button, an message pops up, asking me to try the premium service. Even if I hit the "later" button, nothing happ...

Daniel

Community Legend

1815 Views

1 replies

1 likes

Android
forced premium
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Solved!! How to stop cross device play

Hi Spotify and community! I do not want to continue listening to the music I heard on my laptop when I use spotify after that on my androoid phone.How can I stop this connection? Further details:I have spotify on my desctop and on my phone.When I pla...

Casual Listener

Hi Spotify and community!   I do not want to continue listening to the music I heard on my laptop when I use spotify after that on my androoid phone. How can I stop this connection?   ...

Frank-o

Casual Listener

2082 Views

2 replies

0 likes

Android App
cross device
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  • 2 replies
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Problems with login on multiple devices

I have two accounts...my premium account which I signed up for with Facebook, and my non premium which I signed up for in app. I want to sign in on my girlfriends tablet, but I cant connect to facebook without logging her out. Is there a way to link ...

Casual Listener

I have two accounts...my premium account which I signed up for with Facebook, and my non premium which I signed up for in app. I want to sign in on my girlfriends tablet, but I cant connect to facebo...

twobblez

Casual Listener

482 Views

2 replies

0 likes

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just got premium spotify from using rdio. The music loudness, and quality is very low.

plug into a klipsh amp and speakers with phone, and rdio was alot louder and quality was better. I tried turning off eq in phone and loading music in extreme and all others. This is supposd to be 320 bitrate, and high quality? Volume is very low turn...

Casual Listener

plug into a klipsh amp and speakers with phone, and rdio was alot louder and quality was better. I tried turning off eq in phone and loading music in extreme and all others. This is supposd to be 320...

sober7

Casual Listener

423 Views

2 replies

0 likes

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Spotify has stopped working!

Hi!I have Spotify premium on a Sony android, and suddenly Spotify has shut down. The message that pops up is: Spotify has unfortunately stopped working. Press "Ok" or "Report". I have done:- reported the problem- uninstalled spotify, then turned of m...

Regular

Hi! I have Spotify premium on a Sony android, and suddenly Spotify has shut down. The message that pops up is: Spotify has unfortunately stopped working. Press "Ok" or "Report". I have done: -...

Daniel

Community Legend

748 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Smartband controls not working with Spotify

Hi, so I just got my smartband swr10, and it says that I should be able to control music on spotify(play,pause,next song,previous...) , but whenever I try to do it, nothing happens. I am a premium user and my phone is Xperia Z3.

Newbie

Hi, so I just got my smartband swr10, and it says that I should be able to control music on spotify(play,pause,next song,previous...) , but whenever I try to do it, nothing happens. I am a premium us...

Daniel

Community Legend

2077 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Song tracks skip

I have an Android Galaxy S4. I have re-installed Spotify App 2x as well as clear the cache but, continue to have very frustrating issue with when playing a song, it skips to the next after a few seconds...like a CD that is scratched! I dont know what...

Regular

I have an Android Galaxy S4. I have re-installed Spotify App 2x as well as clear the cache but, continue to have very frustrating issue with when playing  a song, it skips to the next after a fe...

Daniel

Community Legend

753 Views

7 replies

0 likes

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  • 7 replies
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Mobile music on android

Is it possible for me to add music from my phone like on google play, to spotify? i dont really care if its on my computer or not, i really just care about if its on my phone. there are certain songs i have that are remix's of other songs that are on...

Newbie

Is it possible for me to add music from my phone like on google play, to spotify? i dont really care if its on my computer or not, i really just care about if its on my phone. there are certain songs...

Daniel

Community Legend

405 Views

2 replies

0 likes

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Account use on Android and IOS

I left my account open on a friends ipad. Ive now logged out all accounts so problem solved. But I'm wondering whether he would have been able to see what I was listening to or view my listening history from my android Galaxy S4 mini before I logged ...

Newbie

I left my account open on a friends ipad. Ive now logged out all accounts so problem solved. But I'm wondering whether he would have been able to see what I was listening to or view my listening hist...

Daniel

Community Legend

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
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Solved!! my music won't load specific artist

I can't get any of twiztid Icp abk or blaze to load through my music section if I go to artist it will though just wondering if this was a bug and if not how to trouble fix it

Casual Listener

I can't get any of twiztid Icp abk or blaze to load through my music section if I go to artist it will though just wondering if this was a bug and if not how to trouble fix it

Daniel

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
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spotify not syncing to my car for bluetooth

I've been trying to use spotify in my car via Bluetooth nd everytime I try it never syncs or finds my car even tho my phone nd car already paired nd I can use it for calling nd picking up calls fine but music won't come out my car speakers is there a...

Casual Listener

I've been trying to use spotify in my car via Bluetooth nd everytime I try it never syncs or finds my car even tho my phone nd car already paired nd I can use it for calling nd picking up calls fine ...

Daniel

Community Legend

1178 Views

2 replies

0 likes

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  • 2 replies
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How I could completely delete an album from my android device?

Hi; I download an album for offline listening and now I want to delete it completely from my device.I click on the dot icon and remove it, I check using unsave and undownload but non of them doing what I want and the files still remain on my SD card ...

Casual Listener

Hi;   I download an album for offline listening and now I want to delete it completely from my device. I click on the dot icon and remove it, I check using unsave and undownload but non of th...

Daniel

Community Legend

656 Views

6 replies

0 likes

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Direct User Suggestions

I think the Spotify app should have an option built into the menu to allow users to submit ideas, suggestions, opinions, etc directly to Spotify rather than using a forum. Give Kudos if you agree!

Gig Goer

I think the Spotify app should have an option built into the menu to allow users to submit ideas, suggestions, opinions, etc directly to Spotify rather than using a forum. Give Kudos if you agree!

Daniel

Community Legend

296 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

More Player Control Buttons

If one listens to music while browsing lists, one can see the player in the bar at the bottom of the app. The only control this bar offers is a pause button. I think there should be more, at least a 'next track' button. Leave Kudos if you agree.

Gig Goer

If one listens to music while browsing lists, one can see the player in the bar at the bottom of the app. The only control this bar offers is a pause button. I think there should be more, at least a ...

Daniel

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Spotify Premium Car Issues

I own a 2009 VW Jetta and constantly listen to my offline playlist, recently i have noticed that the audio from spotify does not come out of my right side passenger speaker. I use an AUX cable and have tried other phones with their default music play...

Newbie

I own a 2009 VW Jetta and constantly listen to my offline playlist, recently i have noticed that the audio from spotify does not come out of my right side passenger speaker. I use an AUX cable and ha...

Daniel

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

music is missing

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anymore. I loved spotify but not anymore

Newbie

I became a premium member for a few months now and all of a sudden I look and there are certain albums missing from certain groups. If I'm going to constantly lose albums I'm not paying for this anym...

Daniel

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes