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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202370 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202370 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547116 Views

78 replies

3 likes

  • 547116 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454980 Views

571 replies

38 likes

Account
Free
  • 454980 Views
  • 571 replies
  • 38 likes

My Inbox button disappeared

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...

Regular

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any but...

RobertEspinoza

Newbie

1647 Views

5 replies

0 likes

Android
button
inbox
Nexus 5
problem
  • 1647 Views
  • 5 replies
  • 0 likes

ad free

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

Newbie

While listening through phone in my car, it will ask that I can listen ad free for the next 30 mins but then spotify freezes and I can't do anything

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

No Metadata or ability to use steering wheel controls

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify. After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any of the information and cannot be controlled from the ste...

Newbie

I updated my Galaxy S4 to the latest and greatest OS yesterday and in doing so it updated spotify.  After the update the music will still play over my Kenwood DNX9990HD but it doesnt show me any...

garrett216

Newbie

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

why is my music sound wierd

It is always too high pitched or loelw pitched

Newbie

It is always too high pitched or loelw pitched

user-removed

Not applicable

3816 Views

1 replies

0 likes

  • 3816 Views
  • 1 replies
  • 0 likes

Solved!! "No SD card found" on Cat B15Q

Hi folks, I just purchased a new Cat phone with Android KitKat. 16 GB SD card works with other applications, but Spotify doesn't seem to recognize it. After a clean Spotify install (all caches removed etc.), the message "No SD card found" is displaye...

Casual Listener

Hi folks,   I just purchased a new Cat phone with Android KitKat. 16 GB SD card works with other applications, but Spotify doesn't seem to recognize it.   After a clean Spotify in...

Sv1J

Newbie

11496 Views

12 replies

1 likes

  • 11496 Views
  • 12 replies
  • 1 likes

Solved!! Car stereo not getting updated for each song.

Greetings, In the past, the data (song and album) would be updated for each song change. Currently this only happens at the beginning of the album. This changed after the last phone update. Device: Samsung SM-G900A (Galaxy S5)Android : 4.4.4Car Stere...

Regular

Greetings,   In the past, the data (song and album) would be updated for each song change. Currently this only happens at the beginning of the album.   This changed after the last phone...

broncus

Regular

5369 Views

3 replies

0 likes

  • 5369 Views
  • 3 replies
  • 0 likes

All my saved music suddenly desapeared from my account

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

Newbie

All my saved music desapeared and only my saved playlists remained. But when i check the device storage it says that spotify still occupies the same memory. What can i do?

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Google Play Gift Card

I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!

Newbie

I recently bought a Google Gift Play Card just to upgrade to Premium. But when I keyed in the code, they said that it is invalid. Please help me!!

828 Views

0 replies

0 likes

  • 828 Views
  • 0 replies
  • 0 likes

Not downloading playlists

When ever I try to download playlists I previously had downloaded before I had reinstalled Spotify it'll tell me that there isn't enough device memory but that is not correct more then half of my memory on my phone is empty. I put majority of my othe...

Music Fan

When ever I try to download playlists I previously had downloaded before I had reinstalled Spotify it'll tell me that there isn't enough device memory but that is not correct more then half of my mem...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Re: Local files not playing in offline playlists

Did you find a solution to your problem? I have the same issue on my android device. No local files are synced.

Music Fan

Did you find a solution to your problem? I have the same issue on my android device. No local files are synced.

ChriSound

Music Fan

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Android client crashes with lock screen - both 4.4 and 5.x

I use Spotifyon my mobile devices (iPhone 6, Nexus 5, OnePlus One) and I keep having problems with the Android client: On both Androids (4.4 and 5.x) the client most of the time is not reacting to the lock screen widget and in some cases crashing to ...

Casual Listener

I use Spotifyon my mobile devices (iPhone 6, Nexus 5, OnePlus One) and I keep having problems with the Android client:   On both Androids (4.4 and 5.x) the client most of the time is not react...

1129810879

Casual Listener

1298 Views

3 replies

1 likes

IceCreamSandwich
lock screen
Lollipop
  • 1298 Views
  • 3 replies
  • 1 likes

Refresh/Reload screen

Every few seconds, I get a white screen with a spinning green refresh/reload arrow. It's quite annoying.I've tried reinstalling the app and even resetting the phone but the problem persists.Has anyone experienced this? How did you fix it?

Casual Listener

Every few seconds, I get a white screen with a spinning green refresh/reload arrow. It's quite annoying. I've tried reinstalling the app and even resetting the phone but the problem persists. H...

Nezcream

Casual Listener

837 Views

1 replies

0 likes

Android
refresh
reload
screen
  • 837 Views
  • 1 replies
  • 0 likes

[Android] - Spotify stops playing when screen locks (Lollipop 5.1)

My rig is:Samsung Galaxy Note IIRooted with: Cyanogenmod 12.1 I haven't the slightest clue what to do about this at this point. I tried uninstall/reinstall, cleared cache, googled for quite awhile. I'm not running any task killer app either, the only...

Newbie

My rig is: Samsung Galaxy Note II Rooted with: Cyanogenmod 12.1   I haven't the slightest clue what to do about this at this point. I tried uninstall/reinstall, cleared cache, googled for qu...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Huawei Ascend P7: Menu button not working

Hey everyone, today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus). I immediately noticed an issue: the menu-button in the top le...

Newbie

Hey everyone,   today I received my new Huawei Ascend P7 and installed Spotify (weirdly it was not installed automatically, unlike most other apps I had had on my old Samsung Galaxy S Plus)....

rowolv

Newbie

1483 Views

2 replies

0 likes

  • 1483 Views
  • 2 replies
  • 0 likes

lenght of title at playlist

How can I show up the title lenght inside a playlist?

Casual Listener

How can I show up the title lenght inside a playlist?

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Cannot play some songs on mobile

So I have synced many of my local files onto my mobile device. However, it seems that certain songs that are not in Spotify's catalog cannot be played on my mobile device. For example, there is only one Aaliyah album on Spotify which is Age Ain't Not...

Newbie

So I have synced many of my local files onto my mobile device.  However, it seems that certain songs that are not in Spotify's catalog cannot be played on my mobile device.   For example,...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for Android (2.4.0) {Updated 27/03/15}

What's new in this version (2.4.0) New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Improved: Check out the new daily charts. New: Discover has gone horizontal.

Community Legend

  What's new in this version (2.4.0)   New: Play Spotify in your Android Auto equipped vehicle. Just connect a compatible Android phone and you're ready to roll. Improved: Check o...

peanutc03

Casual Listener

2274 Views

3 replies

1 likes

Android
Release Notes
  • 2274 Views
  • 3 replies
  • 1 likes

Connect not working on Android Samsung S5

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..?Thanks for your help

Casual Listener

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..? Thanks for your he...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Connect not working on Android Samsung S5

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..?Thanks for your help

Casual Listener

Hi... I've just bought a new Samsung S5 and the Spotify Connect fuction does not show any of my airplay speakers. Is there a trick I'm missing, as they all work fine on my iPad..? Thanks for your he...

647 Views

0 replies

0 likes

connect android airplay speakers
  • 647 Views
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  • 0 likes

Radio error

A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when: - Trying to start a station based on a playlist - Disliking a song (li...

Newbie

A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when:   - Trying...

HatfieldScarlet

Gig Goer

3089 Views

7 replies

3 likes

  • 3089 Views
  • 7 replies
  • 3 likes