Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel sub? Thanks
Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel s...
299 Views
0 replies
0 likes
Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on.How can I do this ?
Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on. How can I do this ?
Casual Listener
406 Views
2 replies
0 likes
After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.
After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.
Newbie
409 Views
1 replies
1 likes
As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it at all, I only see a black screen and the system lau...
As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it...
433 Views
0 replies
1 likes
My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again. I've restarted my phone and logged in and out of m...
My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again....
267 Views
0 replies
0 likes
I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.
I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.
Community Legend
510 Views
3 replies
0 likes
I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and being a having th let tube amp setting on. Does anyb...
I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and b...
261 Views
0 replies
1 likes
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common problems:1) Music plays only for ~15 / 20 sec when screen is locked2) in application play/pa...
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common proble...
Casual Listener
1124 Views
3 replies
0 likes
Search button not working, close spotify
Search button not working, close spotify
Community Legend
465 Views
1 replies
0 likes
Hey all, I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did they take this out? I dont see why they did either cause i can...
Hey all, I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did ...
Roadie
11554 Views
5 replies
1 likes
i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my other playlist syncs and then unsyncs itself, i can the...
i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my othe...
Casual Listener
328 Views
2 replies
0 likes
Hey. Have been enjoying Spotify on my Galaxy TAB 4 for a while now, and I've noticed that the more you actually try to use the remote, the more problems you get. When I pause a song and then wants to play it again, Spotify simply tells me that the "S...
Hey. Have been enjoying Spotify on my Galaxy TAB 4 for a while now, and I've noticed that the more you actually try to use the remote, the more problems you get. When I pause a song and th...
427 Views
0 replies
0 likes
Posted using the Spotify Community app by Liam W
Posted using the Spotify Community app by Liam W
Community Legend
264 Views
1 replies
0 likes
I have music on my phone that I would like to add to my spotify mobile app. do I have to download all the music on my phone to my computer just so I can redownload onto my phone in the spotify app? Or is there a way I can make spotify play the music ...
I have music on my phone that I would like to add to my spotify mobile app. do I have to download all the music on my phone to my computer just so I can redownload onto my phone in the spotify app? O...
Community Legend
288 Views
1 replies
0 likes
I have repeatedly open tickets and tried to get people to acknowledge it, I am getting infuriated with it, and everytime I post itPeople who have nothing to do with spotify try to tell me "Hur hur hur, ish your fone! nut da app, ur SD card is broken ...
I have repeatedly open tickets and tried to get people to acknowledge it, I am getting infuriated with it, and everytime I post it People who have nothing to do with spotify try to tell me "Hur hu...
Roadie
620 Views
3 replies
1 likes
Hi, anyone know if Spotify will be working for Mirrorlink during driving soon? It needs to be certified for usage during driving I believe. Thanks in advance. Using a Samsung Note 4.
Hi, anyone know if Spotify will be working for Mirrorlink during driving soon? It needs to be certified for usage during driving I believe. Thanks in advance. Using a Samsung Note 4.
Newbie
3368 Views
4 replies
0 likes
Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome and not just slightly annoying, massively annoying. ...
Ya not happy about being given a menu of "your music" and recently played songs every time I open Spotify. Now when I open Spotify I have to choose playlist to go to my playlist. This is cumbersome a...
Roadie
681 Views
4 replies
0 likes
The update made my songs stop playing after 20 sekonds after a numerous atemptsof trying reinstallning and reloging it now crashes everytime after i login.
The update made my songs stop playing after 20 sekonds after a numerous atemptsof trying reinstallning and reloging it now crashes everytime after i login.
Community Legend
364 Views
1 replies
0 likes
Hi. I received a new Digital2 tablet (android) this Christmas. When I try to download Spotify on the play store it downloads the mobile version and not the tablet version. What gives? Am I doing something wrong?
Hi. I received a new Digital2 tablet (android) this Christmas. When I try to download Spotify on the play store it downloads the mobile version and not the tablet version. What gives? Am I doing some...
Community Legend
438 Views
1 replies
0 likes
