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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397804 Views

547 replies

35 likes

Account
Free
  • 397804 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8522 Views

0 replies

7 likes

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help!

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Newbie

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Jordi

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
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Why is there no sound on my Moto G phone with or without headphones?

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my account because my music works on my laptop etc. W...

Newbie

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my...

Jordi

Community Legend

1431 Views

1 replies

0 likes

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Solved!! Problem with the account

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please?Thanks Eleonora

Regular

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please? Thanks Eleonora

relehcp

Regular

911 Views

7 replies

0 likes

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Slow song change and car text update

Hi, First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT.My phone is set to pair automatic with the car stereo. I usually start my car, select playlist on the phone, musi...

Regular

Hi,   First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT. My phone is set to pair automatic with th...

camillo75

Community Legend

1773 Views

4 replies

0 likes

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Using Android to control PC spotify shows incorrect track for queue

Device: HTC One M8 - Android 5.0.1 Steps to reproduce:1. Start playing spotify on a desktop PC.2. Start spotify on your Android phone3. Set the phone to control the PC so it says "Playing From "4. Select a track from the playlist and Add to Queue5. W...

Casual Listener

Device: HTC One M8 - Android 5.0.1   Steps to reproduce: 1. Start playing spotify on a desktop PC. 2. Start spotify on your Android phone 3. Set the phone to control the PC so it say...

camillo75

Community Legend

583 Views

4 replies

0 likes

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How can I turn off spotify connect

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone please help me fix this problem it's very irritating a...

Newbie

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone ple...

Daniel

Community Legend

750 Views

2 replies

0 likes

  • 750 Views
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Disappointed in Spotify mobile for phone

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I don't want the paid version. Will be looking for a r...

Casual Listener

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I d...

Daniel

Community Legend

411 Views

2 replies

0 likes

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Playlist

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Newbie

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Daniel

Community Legend

628 Views

3 replies

0 likes

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Spotify app crashed, sony z1 compact

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results Tried to reset the phone to factory settingsEven after numourus app updatesTried to reinstall the appStill dont work. Any suggesti...

Newbie

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results   Tried to reset the phone to factory settings Even after numourus app ...

Daniel

Community Legend

750 Views

1 replies

0 likes

compact
Crash
Sony
Z1
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playing music not on your playlist

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

Casual Listener

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

nman618

Casual Listener

444 Views

2 replies

0 likes

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Why is Spotify sooooo slow?

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working at all at worst. My laptop app is fine. No problems...

Music Fan

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working ...

Daniel

Community Legend

382 Views

1 replies

0 likes

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Solved!! can't seem to browse for playlists... appears to be offline

When I click 'Browse' to see Featured Playlists all of the Icons (Mood, Party, Pop, Workout etc...) seem to not show up. They display generic icons next to them. It seems to be offline. All my other features seem to be working. I can assure you I am ...

Newbie

When I click 'Browse' to see Featured Playlists all of the Icons (Mood, Party, Pop, Workout etc...) seem to not show up. They display generic icons next to them. It seems to be offline. All my other ...

Daniel

Community Legend

2357 Views

4 replies

0 likes

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Streaming quality based on sound device

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone built-in speaker reproduction or simple Bluetooth ...

Regular

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone...

atom1989

Community Legend

356 Views

1 replies

0 likes

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Searching for tracks queues up rest of album on Desktop, but not on Android

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song in the album view, I can then play the track and que...

Regular

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song i...

438 Views

0 replies

0 likes

Android
Search Album
search results
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What app let you move music to sd card

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Newbie

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Daniel

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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No SD Card Found

Android version 5.0.2 No SD Card Found we found no place to store our data, please check that you have a working SD card and free space Cannot install spotify on HTC One M7 android version 5.0.2 Any help that you can provide is greatly appreciated.

Casual Listener

Android version 5.0.2   No SD Card Found we found no place to store our data, please check that you have a working SD card and free space    Cannot install spotify on HTC One M7 an...

Daniel

Community Legend

576 Views

1 replies

0 likes

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Local Music

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have uploaded these files into my phone. I primarily stream...

Casual Listener

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have upl...

Daniel

Community Legend

616 Views

1 replies

0 likes

Local files for Spotify Mobile
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Offline sync location?

Hello! New user here. I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where the files are being downloaded to my phone, and if it's possib...

Newbie

Hello! New user here.   I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where th...

Daniel

Community Legend

458 Views

1 replies

0 likes

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Sptify connect

Im useing a samsung s4 and im trying to connect to PS4. When i press the connect button, my ps4 comes up, but it wont connect. Any tips?

Casual Listener

Im useing a samsung s4 and im trying to connect to PS4. When i press the connect button, my ps4 comes up, but it wont connect. Any tips?

Daniel

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
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New update has stopped spotify working properly in my car

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day! Before either of these updates, I could use spotify through my cars bluetooth easily! Since the update a few things h...

Newbie

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day!  Before either of these updates, I could use spotify thro...

Daniel

Community Legend

807 Views

2 replies

0 likes

  • 807 Views
  • 2 replies
  • 0 likes