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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375731 Views

541 replies

34 likes

Account
Free
  • 375731 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
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Using Android to control PC spotify shows incorrect track for queue

Device: HTC One M8 - Android 5.0.1 Steps to reproduce:1. Start playing spotify on a desktop PC.2. Start spotify on your Android phone3. Set the phone to control the PC so it says "Playing From "4. Select a track from the playlist and Add to Queue5. W...

Casual Listener

Device: HTC One M8 - Android 5.0.1   Steps to reproduce: 1. Start playing spotify on a desktop PC. 2. Start spotify on your Android phone 3. Set the phone to control the PC so it say...

camillo75

Community Legend

539 Views

4 replies

0 likes

  • 539 Views
  • 4 replies
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How can I turn off spotify connect

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone please help me fix this problem it's very irritating a...

Newbie

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone ple...

Daniel

Community Legend

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
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Disappointed in Spotify mobile for phone

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I don't want the paid version. Will be looking for a r...

Casual Listener

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I d...

Daniel

Community Legend

371 Views

2 replies

0 likes

  • 371 Views
  • 2 replies
  • 0 likes

Playlist

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Newbie

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Daniel

Community Legend

573 Views

3 replies

0 likes

  • 573 Views
  • 3 replies
  • 0 likes

Spotify app crashed, sony z1 compact

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results Tried to reset the phone to factory settingsEven after numourus app updatesTried to reinstall the appStill dont work. Any suggesti...

Newbie

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results   Tried to reset the phone to factory settings Even after numourus app ...

Daniel

Community Legend

728 Views

1 replies

0 likes

compact
Crash
Sony
Z1
  • 728 Views
  • 1 replies
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playing music not on your playlist

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

Casual Listener

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

nman618

Casual Listener

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
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Why is Spotify sooooo slow?

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working at all at worst. My laptop app is fine. No problems...

Music Fan

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working ...

Daniel

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Solved!! can't seem to browse for playlists... appears to be offline

When I click 'Browse' to see Featured Playlists all of the Icons (Mood, Party, Pop, Workout etc...) seem to not show up. They display generic icons next to them. It seems to be offline. All my other features seem to be working. I can assure you I am ...

Newbie

When I click 'Browse' to see Featured Playlists all of the Icons (Mood, Party, Pop, Workout etc...) seem to not show up. They display generic icons next to them. It seems to be offline. All my other ...

Daniel

Community Legend

2312 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Streaming quality based on sound device

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone built-in speaker reproduction or simple Bluetooth ...

Regular

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone...

atom1989

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Searching for tracks queues up rest of album on Desktop, but not on Android

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song in the album view, I can then play the track and que...

Regular

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song i...

421 Views

0 replies

0 likes

Android
Search Album
search results
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What app let you move music to sd card

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Newbie

LG -F60- I can't move any music to my sd card from spotify. How or what app does it?

Daniel

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

No SD Card Found

Android version 5.0.2 No SD Card Found we found no place to store our data, please check that you have a working SD card and free space Cannot install spotify on HTC One M7 android version 5.0.2 Any help that you can provide is greatly appreciated.

Casual Listener

Android version 5.0.2   No SD Card Found we found no place to store our data, please check that you have a working SD card and free space    Cannot install spotify on HTC One M7 an...

Daniel

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Local Music

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have uploaded these files into my phone. I primarily stream...

Casual Listener

As a musician myself and a supporter of local music, I collect quite a few cds from shows I attend. However, my car doesn't have a CD player. I connect my phone via auxiliary for music, so I have upl...

Daniel

Community Legend

590 Views

1 replies

0 likes

Local files for Spotify Mobile
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  • 1 replies
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Offline sync location?

Hello! New user here. I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where the files are being downloaded to my phone, and if it's possib...

Newbie

Hello! New user here.   I mostly use Spotify on my smartphone (Samsung Stratosphere II / Android 4.1.2) and I have a playlist set to offline sync. I wondered if there was a way to see where th...

Daniel

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Sptify connect

Im useing a samsung s4 and im trying to connect to PS4. When i press the connect button, my ps4 comes up, but it wont connect. Any tips?

Casual Listener

Im useing a samsung s4 and im trying to connect to PS4. When i press the connect button, my ps4 comes up, but it wont connect. Any tips?

Daniel

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

New update has stopped spotify working properly in my car

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day! Before either of these updates, I could use spotify through my cars bluetooth easily! Since the update a few things h...

Newbie

Hi ! i have the Samsung Galaxy note 2 and recently, both the software on the phone and spotify updated on more or less the same day!  Before either of these updates, I could use spotify thro...

Daniel

Community Legend

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Moving Spotify to SD card STILL not working on Galaxy s5

Hi there, I've seen and tried a variety of tricks to get my spotify to save on my external SD card (for Galaxy s5), to no avail. I am about to start a cross country road trip and need to have my music saved. Even when I clean delete and reinstall the...

Casual Listener

Hi there,  I've seen and tried a variety of tricks to get my spotify to save on my external SD card (for Galaxy s5), to no avail. I am about to start a cross country road trip and need to have...

nickstenerson

Newbie

3047 Views

5 replies

0 likes

  • 3047 Views
  • 5 replies
  • 0 likes

lokal Music on my Mobile Phone

Hello, First of all: Sorry for my bad English I am not a native Speaker I want to add lokal Music from my PC (mp3) to a Spotify Playlist. So far so good. I am able to play it on my Computer.But when I try to play the lokal Songs on my Mobile Phone it...

Newbie

Hello,   First of all: Sorry for my bad English I am not a native Speaker 😉   I want to add lokal Music from my PC (mp3) to a Spotify Playlist. So far so good. I am able to play it on ...

Daniel

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Nearly all Music's Missing

Hey there.Today I found out that all my added Artists and Albums are missing on my mobile Device.When I checked back with my OSX Player all Albums are still there?Whats wrong with this (synching)?How can I get my music back without adding manually? r...

Regular

Hey there. Today I found out that all my added Artists and Albums are missing on my mobile Device. When I checked back with my OSX Player all Albums are still there? Whats wrong with this (synchin...

FoppaXL

Regular

742 Views

7 replies

0 likes

  • 742 Views
  • 7 replies
  • 0 likes

My songs are not syncing the same

The kind of new feature "My songs" has been great. But now suddelnly all my songs under "My songs" are gone on my mobile device (Nexus 5) but they appear on my PC. I added one song on my mobile deveice and it synced to my account on the PC, so now I ...

Casual Listener

The kind of new feature "My songs" has been great. But now suddelnly all my songs under "My songs" are gone on my mobile device (Nexus 5) but they appear on my PC.    I added one song on ...

JeppNils

Casual Listener

337 Views

2 replies

0 likes

  • 337 Views
  • 2 replies
  • 0 likes