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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118384 Views

27 replies

4 likes

  • 118384 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238545 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238545 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599449 Views

79 replies

3 likes

  • 599449 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491990 Views

581 replies

42 likes

Account
Free
  • 491990 Views
  • 581 replies
  • 42 likes

My phone doesn't recognize my spotify premium!

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have already payed for it, and i can't get it to work, please h...

Casual Listener

hey! Every time i pay for spotify premium my phone won't let me listen to offline playlists i get the message that i have to pay for spotify premium in order to listen offline mode but i have alrea...

cyann599

Newbie

2503 Views

10 replies

0 likes

  • 2503 Views
  • 10 replies
  • 0 likes

Solved!! Change the storage to SDCard is not working

Hello guys, i just signed the spotify premium (about two or three days).when i try to sync my lists to listen in off-line mode the songs are downloaded in the internal storage. I look for solutions in any foruns i know, but the i can't fix that probl...

Newbie

Hello guys, i just signed the spotify premium (about two or three days). when i try to sync my lists to listen in off-line mode the songs are downloaded in the internal storage.   I look fo...

atom1989

Community Legend

5373 Views

11 replies

0 likes

  • 5373 Views
  • 11 replies
  • 0 likes

Lost all info

I have premium and when I opened up Spotify on my phone (Galaxy S6) it went to the login screen. Once I logged in all my music was gone and I went back to free. I tried reinstalling the app and restarting my phone.

Casual Listener

I have premium and when I opened up Spotify on my phone (Galaxy S6) it went to the login screen. Once I logged in all my music was gone and I went back to free. I tried reinstalling the app and resta...

atom1989

Community Legend

653 Views

3 replies

0 likes

  • 653 Views
  • 3 replies
  • 0 likes

Solved!! Will updating app on android delete my offline cache?

Sorry for the dumb question, but will my offline cache get deleted when I update on my android device? I have a premium account and updated the app a year or so ago and lost all of my offline cache. Very frustrating as I have limited access to high s...

Casual Listener

Sorry for the dumb question, but will my offline cache get deleted when I update on my android device? I have a premium account and updated the app a year or so ago and lost all of my offline cache. ...

dinomight

Spotify Star

1390 Views

3 replies

0 likes

offline music
  • 1390 Views
  • 3 replies
  • 0 likes

Solved!! sound

I have uninstalled and reinstalled spotify i have turned off my phone took out the battery i have tried everything but my music is way too quite i can barley hear it all my other apps play at the volume i have set except this one plz HELP

Regular

I have uninstalled and reinstalled spotify i have turned off my phone took out the battery i have tried everything but my music is way too quite i can barley hear it all my other apps play at the vol...

girl4god74

Regular

3060 Views

12 replies

0 likes

  • 3060 Views
  • 12 replies
  • 0 likes

Play local files from Mac in my Android Phone Spotify

I want to play local files from mac in my android phone, but everytime I select a local song from my phone, it says "This song is not available". What should I do??? Thx

Casual Listener

I want to play local files from mac in my android phone, but everytime I select a local song from my phone, it says "This song is not available". What should I do???   Thx

hmaesta

Newbie

2036 Views

6 replies

0 likes

  • 2036 Views
  • 6 replies
  • 0 likes

Solved!! Can't download/synchronize downloaded playlists from pc to samsung s4 with usb-cable

Hi there,I'm looking for a way to download/synchronize downloaded playlists from pc to samsung s4 with usb-cable.Problem is that the s4 isn't added as device on the left side of the spotify app.There is no WLAN, thats the reason why I want to synchro...

Casual Listener

Hi there, I'm looking for a way to download/synchronize downloaded playlists from pc to samsung s4 with usb-cable. Problem is that the s4 isn't added as device on the left side of the spotify app. ...

Daniel

Community Legend

1093 Views

5 replies

0 likes

  • 1093 Views
  • 5 replies
  • 0 likes

Solved!! I cant save more music in "your music"

I cant save more music in "your music"when i want to save a new album or track it disappears after as soon as i restart spotify. I have saved a lot of albums whitout truble but i fear that i have reached some kind of limmit? Im not downloading the al...

Casual Listener

I cant save more music in "your music" when i want to save a new album or track it disappears after as soon as i restart spotify.  I have saved a lot of albums whitout truble but i fear th...

orangeapple

Casual Listener

3974 Views

9 replies

0 likes

  • 3974 Views
  • 9 replies
  • 0 likes

Solved!! Spotify On Note 4

This post applies to both Note 2 and Note 4. The following are bugs I have encountered in both phones so far, I have app version 2.7.0.883. when jumping from one track to another, sometimes the next song starts and no audio is heard. this happens whe...

Regular

This post applies to both Note 2 and Note 4. The following are bugs I have encountered in both phones so far, I have app version 2.7.0.883.   when jumping from one track to another, sometimes...

jtubalinal

Regular

3045 Views

4 replies

0 likes

Android
KitKat
Lollipop
  • 3045 Views
  • 4 replies
  • 0 likes

Solved!! Sony Xperia Tipo sd path?

Is there anyone who has the sd path to Sony Xperia Tipo?I am going crazy trying to make the spotify app save songs to my external sd card, but it just won't work. It seems as if the only solution is to get the correct SD path, but I can't seem to fin...

Casual Listener

Is there anyone who has the sd path to Sony Xperia Tipo? I am going crazy trying to make the spotify app save songs to my external sd card, but it just won't work. It seems as if the only solution i...

rdolishny

Newbie

8910 Views

4 replies

0 likes

  • 8910 Views
  • 4 replies
  • 0 likes

random songs added to radio station

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never liked. Once these songs have had the "thumbs up" appli...

Newbie

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never lik...

DannyFL

Roadie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Solved!! Spotify volume too quite

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've cleared the cache and reinstalled with no fix.

Newbie

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've ...

Daniel

Community Legend

1397 Views

5 replies

0 likes

  • 1397 Views
  • 5 replies
  • 0 likes

[CRASHING] Spotify crashes after switching lollipop user account.

Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Samsung Galaxy Note 3, my main user account on the tab has the spo...

Casual Listener

 Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Sams...

DannyFL

Roadie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

A love letter

Dearest Spotify, We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and many long trips, and I'll admit you sing much better than me i...

Community Legend

Dearest Spotify,   We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and ma...

DannyFL

Roadie

783 Views

1 replies

1 likes

  • 783 Views
  • 1 replies
  • 1 likes

New Spotify Features....

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer.In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also introduced a new pricing plan to both IOS and Android the s...

Roadie

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer. In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also intr...

metzlerr

Roadie

826 Views

1 replies

1 likes

  • 826 Views
  • 1 replies
  • 1 likes

Son qui saute/bug

Salut à tousSur les musiques en streaming et en hors ligne de temps en temps le son bug et grésilleComment corriger sa ?HelloOn the music in streaming and offline from sometime the sound bug and sizzlesHow to correct his? (Google traduction)

Newbie

Salut à tous Sur les musiques en streaming et en hors ligne de temps en temps le son bug et grésille Comment corriger sa ? Hello On the music in streaming and offline from sometime the sound bug ...

Daniel

Community Legend

5270 Views

1 replies

0 likes

  • 5270 Views
  • 1 replies
  • 0 likes

save the Spotify Premium Music on SD-Card?

Hello everyone!I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. hope anyone can help me because my phone storage is always full..

Newbie

Hello everyone! I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. 😕 hope anyone can help me because my phone storage is a...

Daniel

Community Legend

906 Views

2 replies

0 likes

  • 906 Views
  • 2 replies
  • 0 likes

Flashing mood images

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll.See also https://cyberbunker.nl/index.php/s/gPntlJDpPUYCQvz for more explanation. An other is than when a select ...

Regular

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll. See also https://cyberbunker.nl/index.php/s/gPntlJD...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

I'm suppose to be premium and yall r suppose to bill my sprint accouny

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on the app...I suppose to have 6 months free and then...

Casual Listener

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on...

Merik

Community Legend

464 Views

2 replies

0 likes

  • 464 Views
  • 2 replies
  • 0 likes

Mobile app should show song information

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Casual Listener

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Daniel

Community Legend

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes