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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375585 Views

541 replies

34 likes

Account
Free
  • 375585 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Solved!! The app crashes at the start/new sd card

Hi! Firstly, sorry for my English.So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something like this. I can't use it I closed manually the app, I cleared th...

Casual Listener

Hi!  Firstly, sorry for my English. So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something ...

Juss

Casual Listener

3988 Views

4 replies

0 likes

  • 3988 Views
  • 4 replies
  • 0 likes

Solved!! Spotify skips song completely

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue list. I've tried to resync all of my songs and redow...

Newbie

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue l...

atom1989

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Playback timer reverse?

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!

Casual Listener

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)?  Thank you!

Daniel

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

shuffle play

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

Casual Listener

I hit the shuffle button and Spotify shuffles music like it should. Problem is it won't stop when I restart the app like it used to. I have Uninstalled and reinstalled same problem. Help

myshya

Regular

992 Views

7 replies

2 likes

  • 992 Views
  • 7 replies
  • 2 likes

Spotify Connect keeps phone awake

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been fixed, but apparently this bug has popped back up y...

Roadie

This is seriously annoying. If I forget to force close the app when I switch over to desktop then the app keeps the phone in "keep awake" state. This is a major battery drain that I thought had been ...

Daniel

Community Legend

1721 Views

2 replies

3 likes

  • 1721 Views
  • 2 replies
  • 3 likes

Writing to SD Card is easy... but switch to new device?

Hi thereCan't believe that this topic is not covered yet, but perhaps my search algo needs improvement I've been using Spotify Premium for quite a while, already two devices and also I could store my "offline available" songs to SD cardI just can't g...

Casual Listener

Hi there Can't believe that this topic is not covered yet, but perhaps my search algo needs improvement   I've been using Spotify Premium for quite a while, already two devices and also I ...

cwel68

Casual Listener

670 Views

2 replies

0 likes

new device
sd card
switch smartphone
  • 670 Views
  • 2 replies
  • 0 likes

Solved!! Automatic re set in spotify settings...

I have disabled spotify from aces sing my Facebook and posting songs to fb through Facebook settings, I've also unin stalled my Facebook apps on my android tablet including all third party fb apps. When I log into spotify I automatically get a pop up...

Regular

I have disabled spotify from aces sing my Facebook and posting songs to fb through Facebook settings, I've also unin stalled my Facebook  apps on my android tablet including all third party fb a...

fam

Regular

4725 Views

16 replies

0 likes

  • 4725 Views
  • 16 replies
  • 0 likes

White screen with green circle constantly appearing while browsing

I,m running Spotify (latest download) on Android lollipop. (HTC one m8)and I am constantl getting a white screen with a green circle appear on the screen while using the app.It stays on the screen for about 1 second, then disappears. This repeats the...

Regular

I,m running Spotify (latest download) on Android lollipop. (HTC one m8) and I am constantl getting a white screen with a green circle appear on the screen while using the app. It stays on the scree...

Daniel

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Spotify remote play

Having an issue in the following scenario. - Spotify is playing on my desktop.- My phone has Spotify installed and is allowing me to remotely skip songs as desired.- I have a bluetooth headset connected to my phone. If I recieve a notification either...

Newbie

Having an issue in the following scenario.   - Spotify is playing on my desktop. - My phone has Spotify installed and is allowing me to remotely skip songs as desired. - I have a bluetooth h...

Daniel

Community Legend

881 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify Connect blocks powersave functions.

Hello, If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3) I would love to be able to turn off (and on) the function! 1. Thus i do not need it and i don not want it 2...

Casual Listener

Hello,    If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3)  I would love to be able ...

Daniel

Community Legend

1021 Views

4 replies

0 likes

  • 1021 Views
  • 4 replies
  • 0 likes

Only forward track skip??

Hi all I've got a Galaxy S5 with the latest Android software. When the screen is locked and using Spotify i only have the option to forward skip tracks? Anyone have any idea how to show the backward skip? I'm a premium member btw. Cheers

Casual Listener

Hi all   I've got a Galaxy S5 with the latest Android software.   When the screen is locked and using Spotify i only have the option to forward skip tracks?    Anyone have a...

Daniel

Community Legend

446 Views

3 replies

0 likes

  • 446 Views
  • 3 replies
  • 0 likes

Shuffle even if I have premium

How can I take away Shuffle on my Android mobile phone. I have Spotify premium.

Newbie

How can I take away Shuffle on my Android mobile phone. I have Spotify premium.

Daniel

Community Legend

377 Views

1 replies

0 likes

shuffle
  • 377 Views
  • 1 replies
  • 0 likes

Crashes Or Pauses After Two Tracks

Spotify has not been working properly on my Samsung tablet for about a month. I can play no more than two downloaded tracks at a time before the program freezes. If I'm lucky, there will be a pause for a couple of minutes and then it will play anothe...

Regular

Spotify has not been working properly on my Samsung tablet for about a month. I can play no more than two downloaded tracks at a time before the program freezes. If I'm lucky, there will be a pause f...

Daniel

Community Legend

645 Views

4 replies

0 likes

  • 645 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Connect @ Fire TV does not longer work (may be since the last Android-Update)

Hi, I can't longer connect to Amazon Fire TV Connect App. My Android Device: Nexus 5 with Android 5.1There is no device in the Connect-List.Latest Spotify version is installed. Premium account fomr "Deutsche Telekom" Edit: I forget: My Fire TV is con...

Music Fan

Hi,   I can't longer connect to Amazon Fire TV Connect App. My Android Device: Nexus 5 with Android 5.1 There is no device in the Connect-List. Latest Spotify version  is installed. Pre...

zahni

Music Fan

5433 Views

8 replies

0 likes

  • 5433 Views
  • 8 replies
  • 0 likes

Downloaded songs gone and continue to disappear when re downloaded!

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!! i have tried clearing datare-installing the apprestarting the phonego to the manage offline devices...

Newbie

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!!   i have tried clearing data re-installi...

kbrooksc

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Avengers Assemble Album

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Casual Listener

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Jordi

Community Legend

551 Views

1 replies

0 likes

Avengers
  • 551 Views
  • 1 replies
  • 0 likes

help!

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Newbie

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Jordi

Community Legend

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Why is there no sound on my Moto G phone with or without headphones?

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my account because my music works on my laptop etc. W...

Newbie

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my...

Jordi

Community Legend

1382 Views

1 replies

0 likes

  • 1382 Views
  • 1 replies
  • 0 likes

Solved!! Problem with the account

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please?Thanks Eleonora

Regular

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please? Thanks Eleonora

relehcp

Regular

848 Views

7 replies

0 likes

  • 848 Views
  • 7 replies
  • 0 likes

Slow song change and car text update

Hi, First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT.My phone is set to pair automatic with the car stereo. I usually start my car, select playlist on the phone, musi...

Regular

Hi,   First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT. My phone is set to pair automatic with th...

camillo75

Community Legend

1718 Views

4 replies

0 likes

  • 1718 Views
  • 4 replies
  • 0 likes