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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376103 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7553 Views

0 replies

7 likes

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I tap but nothing hapoens.

Clearly a newbie. Xperia M2 android higher than 4 atleast..I open ap . Search for my music. Tap on a son title and .. Nothing happens..And the radio function is not in my taste. start a radio based on album. Then it choose other artists!! Mayby it is...

Newbie

Clearly a newbie. Xperia M2 android higher than 4 atleast.. I open ap . Search for my music. Tap on a son title and .. Nothing happens.. And the radio function is not in my taste. start a radio b...

289 Views

0 replies

1 likes

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Searching unsyncs downloads

Every time I search for any term, the downloaded playlists are automatically reset and are downloaded again.I can reproduce this on a Nexus 4, running Android 5.1.

Casual Listener

Every time I search for any term, the downloaded playlists are automatically reset and are downloaded again. I can reproduce this on a Nexus 4, running Android 5.1.

217 Views

0 replies

0 likes

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Spotify Connect does not work on Android

Spotify Connect button starts blinking (green) but connection to Gramofon fails, the Connect button does not become green but becomes grey again.

Newbie

Spotify Connect button starts blinking (green) but connection to Gramofon fails, the Connect button does not become green but becomes grey again.

331 Views

0 replies

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Premium

I'm being forced to buy premium in order to listen to my playlists. Had this problem for 24,heard now, making my regret I ever got Spotify.... Help

Newbie

I'm being forced to buy premium in order to listen to my playlists. Had this problem for 24,heard now, making my regret I ever got Spotify.... Help

248 Views

0 replies

0 likes

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Need Help saving to SD Card

I have an Android Galaxy 4s and I'm new to Spotify. I'm wanting to download it to the SD on my phone so I can listen to my music anywhere. How can I do this?

Newbie

I have an Android Galaxy 4s and I'm new to Spotify.  I'm wanting to download it to the SD on my phone so I can listen to my music anywhere.  How can I do this?

atom1989

Community Legend

365 Views

2 replies

0 likes

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Cannot Change Payment Option

I've tried to do this per Support instructions. When I do, it gives an error message, that this feature is not supported.Please advise.Jack

Casual Listener

I've tried to do this per Support instructions. When I do, it gives an error message, that this feature is not supported. Please advise. Jack

atom1989

Community Legend

397 Views

3 replies

0 likes

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local files are considered as spotify files ??? what's wrong with the random play ???

Hello1. In the previous versions of spotify desktop you could unlink your local musicthis prevented spotify of pushing their artwork or song for your local files.This option disappeared in the latest desktop version. 2. I think I also have discovered...

Regular

Hello 1. In the previous versions of spotify desktop you could unlink your local music this prevented spotify of pushing their artwork or song for your local files. This option disappeared in the ...

267 Views

0 replies

0 likes

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Playback and controls malfunctioning since latest app update

Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same issues every day, every few minutes. The Windows (7) applica...

Regular

Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same is...

rwvanv

Regular

1181 Views

10 replies

0 likes

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when the music cuts

So i have this habit of taking meds in the morning, and when the effect kicks in, i better be relaxed, so i put my playlist and focus on the vibes, the thing is sometimes the music cuts for 1 sec even tho the playlist is saved. It's extremely stressi...

Newbie

So i have this habit of taking meds in the morning, and when the effect kicks in, i better be relaxed, so i put my playlist and focus on the vibes, the thing is sometimes the music cuts for 1 sec eve...

atom1989

Community Legend

281 Views

1 replies

0 likes

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Android app feature - no greyed out songs

On the desktop version of Spotify if a song specs change or the artist/label rescinds the rights, the song still shows up in my lists but is greyed out (which is great) but this feature is unavailable in my mobile phone app. I'm on android 4.4.2 on G...

Newbie

On the desktop version of Spotify if a song specs change or the artist/label rescinds the rights, the song still shows up in my lists but is greyed out (which is great) but this feature is unavailabl...

user-removed

Not applicable

321 Views

1 replies

0 likes

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Solved!! Is non-random play possible?

For some, for me unexplicable, reason is my Android Spotify client stuck on random play`within my playlists. I think you call it Shuffle. I don't want shuffle to be in effect most of time. Can I turn it off?

Casual Listener

For some, for me unexplicable, reason is my Android Spotify client stuck on random play`within my playlists. I think you call it Shuffle. I don't want shuffle to be in effect most of time. Can I...

acastro50

Casual Listener

3707 Views

6 replies

1 likes

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Spotify Connect: the Spotify app shows the wrong song on the display

If I …- "Spotify Connect" start and connect to the remote device- and I start a playlist to play- and then take a new song that I add to the waiting list, using the choice options- and when that added song is going to play then the app shows on the d...

Regular

If I … - "Spotify Connect" start and connect to the remote device - and I start a playlist to play - and then take a new song that I add to the waiting list, using the choice options - and when...

martinkorner

Newbie

2977 Views

5 replies

1 likes

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Spotify skips to next song in the middle of a song

Hi,is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!

Regular

Hi, is anyone having an issue where a song is playing and Spotify skips to another song in the middle of playing the song you were listening to? Thanks!

DottsyZ

Regular

12269 Views

13 replies

7 likes

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  • 7 likes

disabled accout

My account for some reason was disabled....and I had to open a new account.Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jennifer.love.1974.and the new account is jayjen2015The ...

Newbie

My account for some reason was disabled....and I had to open a new account. Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jen...

meahtenoha

Spotify

502 Views

2 replies

0 likes

disabled account
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My Local Files are not on my Phone!

I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?

Casual Listener

I bought the new AC/DC Album, wanted it in an Spotify Playlist on my Android Phone. I can see the Tracks at the Spotify Android App, but they are not playable in on- an offline mode. Why?

nsnyderxc

Music Fan

1062 Views

9 replies

0 likes

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Samsung Galaxy Tab 4

Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the title

Newbie

Spotify has been telling me no internet connection available and i csnt figure out how to fix it can anybody help me ? The device im using is the  title

MauriceMV

Spotify Star

630 Views

1 replies

0 likes

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Downloaded Music and International Travel

I am traveling to Italy and South Africa from the US later in September. We are planning to use spotify to create a wedding playlist. Will I run into problems downloading music and traveling out of the US on an Android device? If i'm in airplane mode...

Newbie

I am traveling to Italy and South Africa from the US later in September.  We are planning to use spotify to create a wedding playlist.    Will I run into problems downloading music a...

Daniel

Community Legend

2972 Views

2 replies

0 likes

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Solved!! Help with music

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo in my car am I still able to listen to music freely...

Newbie

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo ...

Mattosaurus

Community Legend

752 Views

1 replies

0 likes

Music
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Solved!! Galaxy S6 not showing up in devices

Hello everyone, Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried all solutions that I could find. So far none have helped. The ...

Casual Listener

Hello everyone,   Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried al...

askew101

Casual Listener

1622 Views

2 replies

0 likes

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Solved!! Spotify equalizer - how save settings in the one dedicated to your own preferences?

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow?Thanks!

Regular

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow? Thanks!

Coenobita

Regular

8932 Views

8 replies

0 likes

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  • 0 likes