Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't ..firstly the app is soooo slow to load and sort itself out these days..secondly the album i had tried to save offline an...
ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't 😞 ..firstly the app is soooo slow to load and sort itself out these ...
Not applicable
673 Views
7 replies
0 likes
when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?
when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?
Community Legend
352 Views
1 replies
0 likes
My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists on my phone. Is there a way to transfer those albums...
My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists o...
Spotify Star
4336 Views
11 replies
0 likes
Hi, when I use Spotify at night, I only want it to play an album once and stop there but it seems very difficult to get Spotify to do this. I want to be able to fall asleep listeing to music and not have music playing all night. I create playlists fo...
Hi, when I use Spotify at night, I only want it to play an album once and stop there but it seems very difficult to get Spotify to do this. I want to be able to fall asleep listeing to music and not ...
Community Legend
2987 Views
5 replies
0 likes
Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tracks are played on my PC. It happens almost all times, that my Smartphone s...
Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tr...
Casual Listener
541 Views
2 replies
0 likes
On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER THE WHOLE SCREE and deman that you sign into Spotify. And the...
On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER...
Community Legend
795 Views
1 replies
0 likes
Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already spended it ). So when using Spotify without a internet connec...
Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already...
Community Legend
624 Views
3 replies
0 likes
Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the music and no sound is coming out of the song I'm playi...
Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the mus...
Community Legend
1031 Views
1 replies
0 likes
How do you delete a band off of My Music?
How do you delete a band off of My Music?
Spotify Star
422 Views
1 replies
0 likes
Hi, I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3) If I start playing music on the Receiver using the Android App everything starts Ok. But as soon whe...
Hi, I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3) If I start playing mus...
Community Legend
1492 Views
3 replies
5 likes
Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to the website just to make sure they worked. So what am ...
Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to t...
Casual Listener
908 Views
4 replies
0 likes
Hi guys & girls,On Android 4.4 , Sony Z3 compact, when i click on "Top" list, to listen to the Top songs, I'm directed to the "Mood" list Any idea?Thxxx.
Hi guys & girls, On Android 4.4 , Sony Z3 compact, when i click on "Top" list, to listen to the Top songs, I'm directed to the "Mood" list 😞 Any idea? Thxxx.
230 Views
0 replies
0 likes
Hi, I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone. When I go to the 'devices' tab on spotify on my desktop, it just tells me to connect my device to the same wi...
Hi, I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone. When I go to the 'device...
353 Views
0 replies
0 likes
Spotify on Android still pauses for notification even after the latest update. How can I fix this?
Spotify on Android still pauses for notification even after the latest update. How can I fix this?
Community Legend
1122 Views
4 replies
2 likes
Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?
Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?
255 Views
0 replies
0 likes
Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL? Thanks
Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL?...
379 Views
0 replies
0 likes
I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that before I imorted the playlists I updated in itunes, I deleted ...
I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that b...
420 Views
0 replies
0 likes
I am using an Htc m8 with kpn 4g (netherlands) and The app is really slow, loading The app sine Times Takes 3-4min. And playing The music another 3-4min. I do have a lot of playlists and one with over 40hrs of music. I was wondering if thats The prob...
I am using an Htc m8 with kpn 4g (netherlands) and The app is really slow, loading The app sine Times Takes 3-4min. And playing The music another 3-4min. I do have a lot of playlists and one with o...
Gig Goer
1101 Views
2 replies
0 likes
Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same issues every day, every few minutes. The Windows (7) applica...
Description: I use Spotify very much, both on my mobile and in the office. Since the Android app received an updated - installed on my Samsung N9005 Note 3 last weekend, I run into the same is...
Regular
1100 Views
10 replies
0 likes
I tried to reddemed my 6 month premium free trial on spotify but it won't let me play the song i want, unless i press play shuffle but it won't play the song i want
I tried to reddemed my 6 month premium free trial on spotify but it won't let me play the song i want, unless i press play shuffle but it won't play the song i want
Spotify Star
611 Views
1 replies
0 likes
