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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, My Spotify connect is showing an unkown device in the list when using my Nexus 5 with android 5. It shows it and says it is playing on that device even though we are no not the same network, I'm not even connected via wifi. I thought this was a r...
Hi, My Spotify connect is showing an unkown device in the list when using my Nexus 5 with android 5. It shows it and says it is playing on that device even though we are no not ...
Community Legend
619 Views
1 replies
0 likes
Hi guys!Sorry at first - I am from germany and my english skills are not the best.Following problem: bought the 3month-version for 99Cent last week, got upgraded to premium.So I added at my pc-Account some playlists and installed the app on my Note3....
Hi guys! Sorry at first - I am from germany and my english skills are not the best. Following problem: bought the 3month-version for 99Cent last week, got upgraded to premium. So I added at my...
Casual Listener
518 Views
1 replies
0 likes
I have been using the free phone app for a long time with no issues. Recently, any song regardless of radio stream or from my own playlists will randomly decide to skip to the next song. Its totally random, sometimes early sometimes late. Always anno...
I have been using the free phone app for a long time with no issues. Recently, any song regardless of radio stream or from my own playlists will randomly decide to skip to the next song. Its totally ...
326 Views
0 replies
0 likes
Hello, I have a Samsung Galaxy S5. Spotify has been amazing for a month. I pretty much only use an online playlist on random. All of a sudden today, it seems like I can't get through one song without it skipping out of the blue to the next song. Ive ...
Hello, I have a Samsung Galaxy S5. Spotify has been amazing for a month. I pretty much only use an online playlist on random. All of a sudden today, it seems like I ca...
Newbie
241708 Views
63 replies
10 likes
Is the latest spotify release totally b0rked or something? For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only that but my offline downloads keep vanishing off the device,...
Is the latest spotify release totally b0rked or something? For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only tha...
Casual Listener
280 Views
1 replies
0 likes
Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and only want the songs I've added to play? Thanks.
Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and ...
Casual Listener
245 Views
1 replies
0 likes
Hi to all, there is currently a longer lasting problem while playing songs from Spotify playlists: While listening to songs on an existing playlist, the player after a couple of songs switches randomly to a complete different song not even in any of ...
Hi to all, there is currently a longer lasting problem while playing songs from Spotify playlists: While listening to songs on an existing playlist, the player after a couple of songs...
512 Views
0 replies
1 likes
I recently purchased a new droid and changed cell phone carrier. All of my music is not on my new phone. The same day I purchased my new droid,my laptop crashed So I cannot sync my new cell to my laptop. Spotify now says I am on free trial and not re...
I recently purchased a new droid and changed cell phone carrier. All of my music is not on my new phone. The same day I purchased my new droid,my laptop crashed So I cannot sync my new cell to my lap...
Spotify Star
322 Views
1 replies
0 likes
Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the app none of the features were there.
Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the a...
Spotify Star
735 Views
1 replies
0 likes
I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't matter - songs I've never listened to and songs I have, play them in Spo...
I know there's plenty of threads out there regarding sound quality, but nothing has solved my issues. If it matters I have the 2014 Moto X. Problem: I can pick any song, doesn't...
Not applicable
42805 Views
48 replies
5 likes
I have a galaxy s4 and my spotify app has stopped working completely on it. I got the software update a month ago, and it started doing this in the beginning of January. I open the app and before the screen shows anything, it just says spotify has st...
I have a galaxy s4 and my spotify app has stopped working completely on it. I got the software update a month ago, and it started doing this in the beginning of January. I open the app and before the...
Spotify Star
1034 Views
1 replies
0 likes
Hi! I have a smartphone with Android 4.1.1. I want to download a Spotify player on it but I can only get the latest version on play store, which is not compatible with Android 4.1.1. What have I to do? Should I download an old version of Spotify? In ...
Hi! I have a smartphone with Android 4.1.1. I want to download a Spotify player on it but I can only get the latest version on play store, which is not compatible with Android 4.1....
1388 Views
0 replies
0 likes
Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel sub? Thanks
Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel s...
288 Views
0 replies
0 likes
Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on.How can I do this ?
Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on. How can I do this ?
Casual Listener
392 Views
2 replies
0 likes
After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.
After I close the spotify app the album art is still on my lock screen. I have to power off the phone to get rid of it. Is this ment to be like this? My phone is a nexis 5 with lollipop.
Newbie
387 Views
1 replies
1 likes
As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it at all, I only see a black screen and the system lau...
As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it...
423 Views
0 replies
1 likes
My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again. I've restarted my phone and logged in and out of m...
My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again....
259 Views
0 replies
0 likes
I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.
I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.
Community Legend
486 Views
3 replies
0 likes
I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and being a having th let tube amp setting on. Does anyb...
I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and b...
248 Views
0 replies
1 likes
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common problems:1) Music plays only for ~15 / 20 sec when screen is locked2) in application play/pa...
Hey, I have a trouble with playing in the background when screen is locked especially when headphones are connected to device. Device: Sony Z3 / 4.4.4 Common proble...
Casual Listener
1105 Views
3 replies
0 likes
