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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7281 Views

0 replies

7 likes

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Spotify crashes phone

Hello, I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen is locked, it is impossible to turn it on again so I have to ...

Newbie

Hello,   I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen...

Ruka

Regular

842 Views

5 replies

0 likes

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3 month subscription before Jan 1st

I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium expired. Can someone please tell me what's going o...

Newbie

I used the promotion that they were offering for the one dollar for three months. I used a ten dollar gift card to pay for it. I had premium for the first month, but after the first month, my premium...

Jordi

Community Legend

332 Views

1 replies

0 likes

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Spotify Connect randomly stops while browsing on Android Spotify app

Hi! I noticed that when I use Spotify Connect from my Android phone all is fine until I start looking around in the Spotify app, pressing maybe "Browse" or "Radio" menu items to discover new music or find new playlist. Sometimes randomly (the behavio...

Community Legend

Hi! I noticed that when I use Spotify Connect from my Android phone all is fine until I start looking around in the Spotify app, pressing maybe "Browse" or "Radio" menu items to discover new music ...

user-removed

Not applicable

547 Views

1 replies

0 likes

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hopeless app!

ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't ..firstly the app is soooo slow to load and sort itself out these days..secondly the album i had tried to save offline an...

Visitor

ok sorry i realise i hacked off with the app right now as I've just tried to listen to a specific offline playlist, and couldn't 😞 ..firstly the app is soooo slow to load and sort itself out these ...

user-removed

Not applicable

686 Views

7 replies

0 likes

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stops once I open the app

when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?

Newbie

when I open the app it says "spotify has stopped." I have uninstalled & installed the app but it does the same thing. I'm not sure what else to do?

MichaelW

Community Legend

352 Views

1 replies

0 likes

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Solved!! Transfer my albums and playlists from my Samsung Galaxy 3 phone to my wife's Galaxy 3

My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists on my phone. Is there a way to transfer those albums...

Regular

My wife and I both have Samsung Galaxy 3s android phones. We each have downloaded the Spotify app to our phones. I have already constructed quite an extensive collection of albums and two playlists o...

MattSuda

Spotify Star

4385 Views

11 replies

0 likes

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Limit Play Queue to just one play of album

Hi, when I use Spotify at night, I only want it to play an album once and stop there but it seems very difficult to get Spotify to do this. I want to be able to fall asleep listeing to music and not have music playing all night. I create playlists fo...

Casual Listener

Hi, when I use Spotify at night, I only want it to play an album once and stop there but it seems very difficult to get Spotify to do this. I want to be able to fall asleep listeing to music and not ...

ErickRGuetta

Community Legend

2993 Views

5 replies

0 likes

play queue management
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Spotify Connect Problem - Wrong track shown on Smartphone

Hello, im expieriencing the following problem: The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tracks are played on my PC. It happens almost all times, that my Smartphone s...

Casual Listener

Hello,   im expieriencing the following problem:   The Spotify Application plays music on my PC. I'm using the Spotify App on my Android Smartphone (Galaxy S4) to control which tr...

kMusicP

Casual Listener

546 Views

2 replies

0 likes

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Intrusive Spotify - conutdown to uninstall

On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...! Can you believe it, every time you restart yor telephone Spotify TAKE OVER THE WHOLE SCREE and deman that you sign into Spotify. And the...

Casual Listener

On my Galaxy S5 with Android 5, Spotify is intrusive that it makes you wander what the guys have been smoking...!   Can you believe it, every time you restart yor telephone Spotify TAKE OVER...

MichaelW

Community Legend

804 Views

1 replies

0 likes

Intrusive
lack of respect
rude
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Spotify not working offline

Description I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already spended it ). So when using Spotify without a internet connec...

Visitor

Description   I've been having problems with spotify in android since the last updatewhen not on wifi. Since I have a pretty limited data plan , most of the time it's off ( or simply already...

OviiiOne

Community Legend

632 Views

3 replies

0 likes

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problem after lollipop update

Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the music and no sound is coming out of the song I'm playi...

Newbie

Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the mus...

MichaelW

Community Legend

1035 Views

1 replies

0 likes

Lollipop
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Solved!! Help a fellow Android bud.

How do you delete a band off of My Music?

Newbie

How do you delete a band off of My Music?

MattSuda

Spotify Star

427 Views

1 replies

0 likes

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Spotify Connect: Adjusting volume let it go to maximum

Hi, I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3) If I start playing music on the Receiver using the Android App everything starts Ok. But as soon whe...

Casual Listener

Hi,   I don't know whether this is a problem with the Android App or with my Receiver (Onkyo TX626). I think it started with a new smartphone (Sony Z3)   If I start playing mus...

camillo75

Community Legend

1513 Views

3 replies

5 likes

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Solved!! Can't log in

Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to the website just to make sure they worked. So what am ...

Casual Listener

Hi, I have a problem logging in on the mobile app using my username/password. The app keeps telling me they are incorrect, although I use the same credentials for the desktop app and logged in to t...

Sinon

Casual Listener

937 Views

4 replies

0 likes

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BUG : "Mood" list when clicking in "Top" list :( / spotify Android Sony Z3 Compact

Hi guys & girls,On Android 4.4 , Sony Z3 compact, when i click on "Top" list, to listen to the Top songs, I'm directed to the "Mood" list Any idea?Thxxx.

Newbie

Hi guys & girls, On Android 4.4 , Sony Z3 compact, when i click on "Top" list, to listen to the Top songs, I'm directed to the "Mood" list 😞 Any idea? Thxxx.

233 Views

0 replies

0 likes

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Syncing local files to spotify android app

Hi, I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone. When I go to the 'devices' tab on spotify on my desktop, it just tells me to connect my device to the same wi...

Newbie

Hi,    I have read in detail the guidance on how to sync local files from my desktop so I can listen to them using the spotify app on my phone.    When I go to the 'device...

357 Views

0 replies

0 likes

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Spotify still pauses for notification even after the latest update

Spotify on Android still pauses for notification even after the latest update. How can I fix this?

Casual Listener

Spotify on Android still pauses for notification even after the latest update.  How can I fix this?

camillo75

Community Legend

1146 Views

4 replies

2 likes

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Latest version 2.0.0.702 Unable to Copy Track Title

Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?

Regular

Why oh why do those idiots at Spotify meddle? I've updated to the latest version and now when I share a track it doesn't copy the track title, just the URL. Does anyone know how this can be remedied?

261 Views

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Share Track name and URL

Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL? Thanks

Regular

Until today I could share a track and paste it into Samsung SNote where both the tack name and URL would be pasted. Now all I get is the URL. How can I copy and paste both the track name and the URL?...

386 Views

0 replies

0 likes

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Duplicate Playlists

I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that before I imorted the playlists I updated in itunes, I deleted ...

Newbie

I recently added more music to some of my playlists on itunes which, I then import to my Spotify account on my android smartphone & android tablet both Samsung brands. So my issue is that  b...

432 Views

0 replies

0 likes

  • 432 Views
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