Speicherort wechselt von alleine

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Speicherort wechselt von alleine

Newbie

Hallöchen,

zu aller erst ein paar Technische Infos,

Spotify App auf dem Samsung Galaxy S9+ mit Android 9

Folgendes Problem:

Ich wechsel meinen Speicherort für Offline Dateien von Internal Storage zu SD Card.

Nach einem Update der App, nach einen Telefonneustart, sogar nachdem ich die App schließe, ist der Speicher immer wieder zurück auf Internal Storage gestellt.

Ich weiß einfach nicht, was ich machen kann, dass die App den Speicherort auf SD Cart belässt.

 

 

11 Replies
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Re: Speicherort wechselt von alleine

Newbie
Hi, Ich hab genau das gleiche Problem auf dem S8+. Fing vor ein paar Tagen an. Neuinstallation hat für einen Tag gehalten und selbst bei Download auf Handyspeicher wurde heute wieder runtergeladen. Irgendjemand eine Idee?
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Re: Speicherort wechselt von alleine

Casual Listener

Hier das Gleiche ;(

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Re: Speicherort wechselt von alleine

Spotify Legend

Hello @sascha1410@cas139 and @TheWeil,

 

Thanks for getting in touch. Let's try to set everything back.

 

It's best to start the process from the beginning. This does mean that you'll need to redownload all songs. Here's how:

 

  1. Go to your phone’s Settings.
  2. Select Apps.
  3. Find Spotify in your list of apps, tap it.
  4. For a clean reinstall, tap Storage > Clear Data.
  5. Tap Uninstall.
  6. Shut your phone down and start it back up
  7. Go to your account page here and remove all Offline Devices
  8. Open Google Play and install the Spotify Music app.
  9. Go to the settings an choose SD card as storage before you start a download.

Hope it helps! Let us know if it doesn't or if you have further questions.

 

Have a nice day.

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Re: Speicherort wechselt von alleine

Casual Listener

Hi, the results:

 

I cleaned cache and downloaded files, uninstalled and disconnected all offline devices.

 

Then reinstalled, logged in, changed to the SD storage and downloaded songs.

But as soon as the device is restarted, the storage changes to internal and all downloaded songs are unavailable.

 

When I leave it like this and only uninstall (without cleaning), reinstall and log in again, spotify is using the SD storage again until the next reboot.

 

Not that this would be a solution...

This is rather annoying.

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Re: Speicherort wechselt von alleine

Visitor

None of the tips really helped on my note 8. Deleting all, reinstalling and donloading again helped for a while but then all back to normal problem. Am considering cancelling my spotify account. 

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Re: Speicherort wechselt von alleine

Visitor

After all this not realy easy manipulations Switch the Download folder after a reboot ig my galsxy s8 plus again to the local folder and i have the problem again. It is difficult and in does not work.

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Re: Speicherort wechselt von alleine

Casual Listener
Hi Guido,

I tried but unfortunately it did not help 😞
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Re: Speicherort wechselt von alleine

Casual Listener

Update: I think I found the issue. In App settings spotify had no rights for storage on sd card. I activated it and after one restart it is still working.

But weird that the move of data was anyhow working for the time until next restart.

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Re: Speicherort wechselt von alleine

Casual Listener

Update Update: Ok it worked for one restart. After a second one same issue again 😞

Anyone else found the issue? I work on Samsung S7 Linage OS 16.0 version Android 9 

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