Spotify App closes after approx 10 minutes

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Spotify App closes after approx 10 minutes

Goonershelbs
Newbie
I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction.
So I put an album on (doesn't matter if it's online or offline) put the phone in my pocket and then the music stops after a few songs. I can't resume the song where I left off as the app actually closes itself down (i lose the toolbar at the top of phone too). I'm a premium user and really do expect more.

Anyone got any suggestions please?
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Re: Spotify App closes after approx 10 minutes

kbrooksc
Community Legend

Hi there!

Sorry to hear that you're having trouble!!

The best course of action here would be to try a clean reinstallation of the application.

Give this a shot and let us know if it works. Cheers!



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