Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
So I have spotify in my ipad and andriod phone, and both are connected to my last fm account. When I scrobble in my ipad it works perfectly but on my andriod phone it shows what I'm "scrobbling now" but it won't confirm it.
I tried mostly all advices from reinstalling, offline mode, private session, erasing my last fm credentials and also changed my password..
any help?
Just got an email from Last.FM describing the re-connect process. Great timing I guess!
Problem is still resolved for me. Been scrobbing for the past 2 hours now without an issue. Thanks again!
This is still not working for me. What a pity. I'm not even on Android, I'm on iPhone and Windows.
Still working very sluggishly. After a positive session of some hours, it starts to blocks after one song and you have to restart Spotify.
Whoever thought that releasing a beta as a regular update, which ruined one of the few things that worked without problems, is a real genius.
Same here (again). Since a few hours only a couple of songs are listed on Last.fm, the rest seem to disappear. Had the same problem over the past weekend, reconnected everything and it worked fine the whole week. But now I am at the same point as last friday and not even the reconnections seem to help anymore -.- Is it that tough to fix this?
Same here (again). Since a few hours only a couple of songs are listed on Last.fm, the rest disappears. Had the same problem over the past weekend, reconnected everything in both ways and it worked fine the whole week. But now I am at the same point as last friday and not even the reconnections seem to help anymore -.- Is it that tough to fix this?
I do have the same problems atm and over the past few days. This is really annoying! Spotify, please fix this issue asap!
(I'm scrobbling from a desktop Mac btw but the issues occured after the last update as well.)
EDIT: After conecting the Spotify App via the last.fm website as someone mentioned earlier it seems to work again (at least for now).
Happy to help :). Yeah it would have been nice if they gave us a heads up. My last.week charts are now off by quite a bit.
Oh, so there are still issues with it unfortunately. I'm using the desktop client and sometimes they scrobble fine, sometimes hours late, and sometimes not at all. However by closing and re-opening the app, it will scrobble fine again. Just gotta keep an eye on your scrobbles I guess in the interim. It's strange this happens now after scrobbling has been flawless thus far.
Everyone go to this page and re-connect all to fix the issue:
https://www.last.fm/settings/applications
Still long way to recover it seems. Today i had to wait almost an hour with the website of Last.fm almost not working. After a lot of wait, i managed to reconnect Last.fm to Spotify (another odd thing is that you have to made it every time you turn on your pc), but it usually stops and you have to close Spotify and re-open it....i'm still very surprised of the "impossibility" of solving this problem from both parts.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…