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I have Spotify Premium, I use it to listen to music on my Android phone every day. I was using it earlier today. Tonight, however, it has suddenly stopped working - when I try to open a playlist or use the "search" function, every song is greyed-out, when I click on a song, it prompts me to "Upgrade to Spotify Premium." I uninstalled and reinstalled Spotify on my device; no luck. I got onto my PC to check my subscription status - it shows that all is normal and I have Spotify Premium, and from my PC I can play music, however, when I log back on with my Android, it says I'm using "Spotify Free" and again prompts me to upgrade. What gives?
Solved! Go to Solution.
This answer with those five steps is bull**bleep** to us, Nordea customers.
I would like to add a another reason and heck, this is reason why we can't renew our subscriptions.
6. And there is some banks that need security from you. Like Nordea. They only accept a Internet payment method when service purchased from Internet. You send this purchase to bank as Local payment (purchased in shop). And Nordea decline this as security step, so autorenewal does not work at all with Spotify.
Why you have time to answer this, but no time to change your payment type to Internet? So we can use your lovely autorenew option?
This problem is in Spotify for years and no one care. Yes, I have a Official answer from Nordea Finland. So I know where is problem in situations like this... Stop blamming bank we use, update your **bleep**ty systems instead.