Help Wizard

Step 1


Spotify Wrapped 2020 not opening

Spotify Wrapped 2020 not opening

I'm trying to see my top artists, genre, and songs when I go to this URL it's redirected to which is a bunch of Spotify top artists and songs, they are not my top songs or artists.

I'm using your android app on android 9.

1 Reply

Hey @yekta1,


Thanks for reaching out to the Community with this one.


If you don't recognize the songs in your Wrapped playlists, could you make sure that you're logged in to the right account? You can follow this guide on how to check for possible secondary accounts. 


Keep in mind that the 2020 Wrapped story is no longer available. You can find more useful info on Wrapped and answers for the most common questions and issues in the FAQ that we've prepared here.


Hope this info is useful. Let us know if there's anything else we can help with.

Mihail Moderator
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