Spotify can not cast to chromecast audio and chromecast

[apos]

Today I am trying from 2 diferent devices (a Samsung Tab S and Samsung S7 edge).

On Chromecast the screen with the 3 dots appears but after a while it drops the connection and returns to my backdrop images. On Chromecast audio i can hear the connection sound but after a while it drops the connection too.

Until today it worked (not flowlessly but that is for an other time)

Every other app connects and casts to both chromecasts without problem.

I have the latest version of everything: OS, app, chromecast.

[d-star]

Hi apos, 

I bought a Chromecast 2 device (TV not audio) today and I'm experiencing the same issues as you. YouTube, Netflix etc all work well, but Spotify loads and then returns to the homescreen with images. There is another issue with Soundcloud, just FYI, but this is beyond the scope of this community. 

I tried streaming Spotify on 2 devices - iPhone 6 and Samsung Galaxy S4 and the same issue occurs. I reinstalled the app, did a factory reset on both the Chromecast and the Samsung but to no avail. 

I sometimes manage to connect after trying for like 10 times, but it's really frustrating. 

Help please! 🙂 

[NiallB_EquiGeek]

I am having this problem also with my Chromecast Audio today.
My wife and son have the same problem. Galaxy Nexus 6, Oneplus One, iPhone 6s.

We all have premium accounts.

Occasionally over the past week I had noticed my spotify would stop playing on the chromecast, but I could restart it. Now it will not connect at all.

Our Philips system with built in Spotify Connect still works flawlessly.

Chromecast firmware is 1.20.66189

[apos]

Everything seems to work this morning and the connection is fast on both chromecast and chromecast audio.
I don't know what caused it and how it was solved.

[wulenpoow]

Same here. Seems to work perfectly again. apps on android devices and apple devices haven't been updated.

as long as it works 🙂

[NiallB_EquiGeek · Accepted solution]

Ours are also working this morning without changes to chromecast firmware or app.

I have not uninstalled and reinstalled the app since being affected by the problem yesterday. I previously uninstalled and reinstalled without improvement.

Problems that can be reproduced like this don't fix themselves, so looks like it was a server side problem and possibly caused by recent changes from Google Cast to Google Home. Well done Spotify and thanks for the music 🙂

To answer the queries from Grace at Spotify:

1. When did this issue with Spotify begin?   

CHROMECAST STOPPED PLAYING SEVERAL TIMES LAST WEEK.
COMPLETE INABILITY TO CONNECT WAS ONLY FROM FRI 4th NOV and SAT 5th NOV.

2. Are your casting device, router and Chromecast all within 15 ft. (4 m.) of each other?

YES

3. Have you tried deleting and reinstalling the Spotify app? 

YES

4. Are you having issues casting other apps? 

NO - GOOGLE PLAY MUSIC AND POCKETCAST WORK FINE

5. What's the make and mode of your casting device and which firmware/OS is it running? 

GOOGLE NEXUS 6: Android 7.0 NBD90Z

ONEPLUS ONE: Android 6.0.1 MOB30Z

IPHONE 6S: iOS 10.1.1 

6. Which version of Chromecast do you own? 

I HAVE CHROMECAST AUDIO with 1.20.66189

[JasonFH]

Experiencing the same problem today. Seems like most folks wait a while and it goes away. Wondering if that will happen this time. Using a Galaxy S5, worked fine a while ago.

[Benjangle]

Me too. I have
- a Sony SRS HG1 speaker with 'chromecast built in'
- and a Chromecast Audio

I have been using them both fine - individually and set up as a group - with my Sony Xperia Z3 for some weeks. Mostly with Spotify. And all still working fine today.

I have just tried to set up my wife's Samsung A5 however and all is not well. Set up via Home App seems fine, both devices and the home group display...
In Spotify however,...all devices show as available...
- Sony HG1 (via Spotify Connect)
- Sony HG1 (via Google Cast)
- Chromecast Audio (via Google Cast)
- Homegroup (Chromecast + HG1) (via Google Cast)
I can't connect to any of the Google Cast options... If I select any of these (via Spotify) I get a connection sound from the speakers connected but then Spotify just defaults back to whatever I was previously playing from.

Please help!

Thanks

[andro007]

Same issue. Samsung Galaxy S7, Chromecast Audio. Casting works from other apps, Chromecast is visible in Google Home, but not via Spotify. Once in a while it works, but mostly not.

Have tried resetting Chromecast, reinstalling Spotify with no luck.

[Ja791]

Google home app -->
account settings -->
media account -->
Spotify.
works fine!!