Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify crashes at random on LG G3 S

Spotify crashes at random on LG G3 S

Hello there,

 

I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I listen my music and try to multitask with other apps Spotify crashes and I have to reopen the app, recreate my queue... It's starting to get really annoying.

 

I tried something myself and I noticed that when I was using WiFi the problem occured the most. But even without my wifi turned on I'm having the same problems.

 

Some details:

Spotify Version: 3.5.0.963

Phone: LG G3 S (also known as LG G3 Beat)

OS: Android (5.0.2)

 

Hope anybody can help!

 

Greetings,

Stijn

Reply
3 Replies

Hey @Stijntjeleijten! Welcome to the community ^^

 

That sounds not good.

Do you've tried to reinstall your app ?

That solved the issue in the most cases.

Here's a quick tutorial for a clean reinstallation.^^

 

Peace

Yeah of course I did. Many times... Also I installed updates for the app. as soon as possible. I'm totally running out of options. Thanks in advance!

Hey @Stijntjeleijten

I searched a little bit trough the boards and i found a possible solution.

The SD-Card may be cause the crashes.

I think you need to reformate your SD-Card this solved the issue for the most users. ^^

 

I hope it helped. ^^

Peace

Suggested posts