Spotify crashes at random on LG G3 S

[Stijntjeleijten]

Hello there,

I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I listen my music and try to multitask with other apps Spotify crashes and I have to reopen the app, recreate my queue... It's starting to get really annoying.

I tried something myself and I noticed that when I was using WiFi the problem occured the most. But even without my wifi turned on I'm having the same problems.

Some details:

Spotify Version: 3.5.0.963

Phone: LG G3 S (also known as LG G3 Beat)

OS: Android (5.0.2)

Hope anybody can help!

Greetings,

Stijn

[Nico]

Hey @Stijntjeleijten! Welcome to the community ^^

That sounds not good.

Do you've tried to reinstall your app ?

That solved the issue in the most cases.

Here's a quick tutorial for a clean reinstallation.^^

Peace

[Stijntjeleijten]

Yeah of course I did. Many times... Also I installed updates for the app. as soon as possible. I'm totally running out of options. Thanks in advance!

[Nico]

Hey @Stijntjeleijten! 

I searched a little bit trough the boards and i found a possible solution.

The SD-Card may be cause the crashes.

I think you need to reformate your SD-Card this solved the issue for the most users. ^^

I hope it helped. ^^

Peace