Spotify free on Kindle Fire HDX

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Spotify free on Kindle Fire HDX

Regular

I tried to use Spotify on a Kindle Fire HDX, and considering it's a tablet, I was hoping that I'd be able to use the free version of Spotify where I can play any track.  Unfortunately, it's saying my Kindle Fire is a moble device and not a tablet, which of course is not the case.  Is there something I can do to help Spotify recognize that the Kindle is a tablet, so I can stream on demand music?

 

Thank you!

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Re: Spotify free on Kindle Fire HDX

Casual Listener

Did he get the two free days? You could have previously used up the two free days.

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Re: Spotify free on Kindle Fire HDX

Community Legend
Can confirm by looking at the app store page it appears to now be up to date! 😉

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify free on Kindle Fire HDX

Community Legend

The Kindle Fire HDX should be classed as a tablet since it is 7 inches. 

I have a feeling this is more likely to be caused by the lack of an up-to-date app on the Kindle app store, what Spotify version is installed?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify free on Kindle Fire HDX

Newbie

I'm having the same problem with the Kindle Fire HD - I think the Spotify app on Amazon is version 0.5.8.27 & though the first 48 hours with the Premium trial worked fine, after that it wouldn't allow me to play anything & just suggested upgrading to Premium.

 

The Android version (version 0.7.4) is working better - allowing landscape view (which also doesn't work on the Amazon version) & shuffle play, but as it thinks I'm on a mobile device & not a tablet, I can't listen to "any song you want, any time you like" - as I'm annoyingly being told repeatedly by Spotifys audio ads.

 

I really hope the Amazon app gets updated soon & the issues all sorted out. It's taken me a LOT of faffing around to figure out why Spotify isn't working as it should be & I'm sure other Kindle users would appreciate an official explanation so they don't experience the same amount of confusion & frustration that myself, & I'm sure many other users, have experienced.

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Re: Spotify free on Kindle Fire HDX

Community Legend

It is something Spotify are aware off, we have been pushing for an update here on the community for a while. 

I've just added this thread to the escalation about it too.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify free on Kindle Fire HDX

Regular

Thank you for the replies!  Hopefully this will get Spotify's attention soon.

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Re: Spotify free on Kindle Fire HDX

Casual Listener

Yes unfortunately my free mobile version has stopped working on my kindle fire too. 

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Re: Spotify free on Kindle Fire HDX

Casual Listener

This is something that Spotify knows about. I sent them a help request. What I was told is that the kindle fire is not considered a tablet because they consider a tablet to be more than 7 inches. Of Course I dissagree. Maybe what they could do and might even work for mobile phone is allowing it to be like the computer version when connected to wifi. and only allow shuffle when on 3g/4g. 

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Re: Spotify free on Kindle Fire HDX

Roadie

I can't play any playlists at all on my Kindle Fire. That's pretty poor planning to announce new features then leave out millions of tablets because they haven't rolled out a recent update to the Amazon App store and remain in no hurry to do so.

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Re: Spotify free on Kindle Fire HDX

Casual Listener

if you change your settings in the kindle to allow third party apps, you can download the spotify app directly from the spotify web site. That one will at least allow you to play your playlists (in shuffle mode). If you haven't done this before, you can go to www.lovemyfire.com and there are instructions on how to install 3rd party apps.

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Re: Spotify free on Kindle Fire HDX

Casual Listener

Still no solution? Kind of a big issue to be ignoring...

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